Airbase Reviews & Product Details

The ability to manage all invoice and credit card spend in one portal is a massive efficiency upgrade. The ease of payment, review, and control is unparalleled, and virtual cards are a step forward for recurring expenses.

The loading time for various pages could be improved.

I've solved the problem of managing our business's AP in different platforms while also getting increased control over spending and better reporting. It syncs well with Xero too making our monthly close process quicker and less error-prone. The platform has saved us money but cutting wasteful spending and eliminating hours wasted by the team.

Fast, efficient, and straightforward implementation. Our users, both internal and external love using Airbase. Airbase has simplified our Accounts Payable function dramatically.

Can't think of any downsides - it's a fantastic tool!

Airbase simplified our entire accounts payable function, reducing our reliance on third-party contractor hours to process our manual payment flows. The integration to Netsuite is powerful and empowers the accounting team to close the books on a weekly basis freeing up valuable time to focus on value-add projects instead of manipulating manual data between systems. The time savings realized have been incredible and best of all, our employees love using the tool!

Where to start...the virtual cards for all of our technology vendors is a lifesaver when there's turnover on the team. Transferring the accounts and updating billing information was a pain and we almost always missed a vendor which ended up in the account being closed. The ability to upload invoices myself and track the progress as they make their way through the approvals process provides an incredible level of transparency that I can then provide to the vendors I manage directly. Overall, Airbase has streamlined so much for us. Approvals are so simple and it’s really helping finance manage our burn rate.

I haven't encountered any downsides yet.

Things just move faster with Airbase. Onboarding new vendors is a breeze and I don't need to worry about managing a physical credit card for our technology providers.

Ease of use, Integration to other platforms, customer service and ongoing development of platform and updates.

Some times it takes a while for the page to load up (only a few additional seconds more than i'm will to wait)

Integration with Quickbooks makes the accounting side so much easier especially when you are new to finances.

The UX is clear and responsive. Being able to request funds instead of requesting reimbursements (though you can do that too) is a pretty killer feature. Not to mention the service-specific card numbers!

TBH I haven't used it enough to figure out the bad parts or sharp edges yet. I was skeptical at first that they could improve significantly over Expensify but seems like they did!

Expense management & categorization is (I believe) what our org is doing with Airbase. I think it also helps accounting identify duplicate services that can be combined and potentially save money!

The main reason why I went with Airbase is because they really address all of the areas of spend management: processing AP invoices, virtual credit cards, physical credit cards, vendor management and payments, approval workflows. I really love the streamlined design which is very easy to use and intuitive, yet very flexible to adapt to your company's process flows. The integration with Netsuite has been great. All employees in the company using Airbase have positive reviews. The product team is also VERY responsive and really listen to their customers on how to improve the user experience.

Not very many dislikes, but there are lots of new features coming up on the road map that I can't wait to use. Mainly: multi-subsidiary support and multi-currency support.

Having our approval workflows and reconciling for both AP invoices and corporate credit cards has cut down on our time to close. Even with the loss of headcount due to COVID, we were able to maintain our current productivity because of the automation efficiencies we've gained from Airbase. We're also able to implement a PO process which many systems do not support at this size.

What I like best is that Airbase makes vendor management & software payments so much simpler and easy to use. As an expense manager, it's super easy to create virtual credit cards, pay our vendors on time, and reduce my compliance & spend tracking overhead. Because everything is transparent to our finance team, I can rest assured that I never end up making a purchase or payment that's out of compliance or authorization limits.

Everything's great. Nothing in particular that I dislike.

- We now have so much clarity and control into the spend of my department since everything's centralized , and we are able to create virtual credit cards for each vendor with specific spend limits. - The user experience and approval workflows are amazing and easy to use out of the box. - Prior to airbase, we just had invoices showing up via email, there wasn't any real workflow or approval process, and we had no transparency into all of our spend. Everything was being managed via messy spreadsheets, and we never had any real control or understanding of our spend.

Airbase has best in class approval workflows, support team, product development transparency, payments, reporting, synchronization, implementation... basically, Airbase listened to their customers, and continues to listen, and has build the best product on the market for AP automation and approvals. You can pay by ACH, Check, Virtual Debit Card, Physical Debit Card, and offerings are always expanding.

Nothing, but make sure to check features against your needs to ensure that you are solving your problems with this platform.

We have solved challenges with approval flows for all methods of payment, synchronization issues vs our previous partner, stress around maintaining controls, work around creating prepaid schedules, Implemented a PO process (yes this is builtin), reporting and visibility issues, and managed to reduce costs at the same time!

Airbase is simple to use and provides a much needed service, especially in an industry with many markets around the country that wouldn't have access to HQ funding via credit card otherwise.

I wish there was an indicator on the One Time Expenses page as to which transactions were missing receipts so they were a bit easier to identify.

With being in field marketing I am often signing up for last minute events that require payment upfront. With airbase I am able to quickly request a card number and process payment so that we are able to participate in more events.

I get a kick of telling employees to send me a request for a virtual credit card only to tell me they don't have a login and 5 minutes later their request is approved and they have the virtual card requested! And they figured out how to do everything on their own!

Airbase is still not designed to facilitate the entire purchase cycle from purchase request to PO to goods receipt to invoice process and payment.

Absolutely the best software to help manage our spend on software subscriptions and now we have figured out how to use this platform for many other types of purchases. And the effort required from both the users and the the accounting team have been minimized.

Using Airbase has helped maintain, organize, and track payments to multiple vendors. The simplicity of software made it easy to learn and use. I highly recommend this to anyone who owns or manages a business. This platform will make not only your life, but your company's life easier.

I have no complaints about Airbase and enjoy using it. If you'd like a foolproof way to organize your payments and manage your monthly bills then use Airbase!

Tracking our expenses and payments with Airbase helped out with cost and not overspending. It also made it easier to get payments approved and submitted within a short period of time.

Super powerful, 100% self-service platform that deeply integrates with NetSuite. Allows everything from issuing virtual cards and physical cards to employees, to paying vendors via ACH.

As with all powerful systems, it takes time to dial in permissions and configuration.

Full automation of A/P and expense management without having to manually reconcile with an ERP.

Our Team loves Airbase. It is very easy to use as an end user and for the accounting team it is really helpful to have a system to control spending. The pre-approvals are easy to setup and getting a virtual card once a request has been fully approved is awesome.

There aren't many downsides to Airbase. They are still building out their product though, so they don't have every feature that I would want, but their team is very receptive to product enhancements.

We needed a system to control our spending and the best thing that Airbase does is to have employees get pre-approvals. One of the benefits I have noticed is that we are processing less employee reimbursements. Instead of employee purchasing things on their cards and then asking for a reimbursement, they are asking for approval before the money gets spent and then they are using Airbase to pay it.

Airbase saves time for both my accounting team and business partners and it adds control with minimal (and flexible) levels of operating friction.

We're working thru some of the kinks related to loading expenses on physical cards via the mobile app and consolidating all of our AP spend via Airbase as well, but not really a dislike bc the team is very responsive and we're making good progress so I'm confident that we'll have virtually all of our spend flowing thru Airbase in the next few weeks.

Consolidating multiple expense reporting/payment systems into one platform that provides an intuitive UI and allows for more efficient operations for accounting and business partners.

* Helped me streamline the entire spend process at Coda.io - I route most expenses through the platform - everything from software to travel to one-off expenditures. * Incredibly easy to use - I have never trained an employee on how to use Airbase. They log in, and it's clear what they should do. * It creates tremendous peace of mind on spend - I don't worry about vendors charging us more than they should, people buying software they don't need, and card numbers getting stolen. * Visibility - It's easy to know what has already been purchased, who purchased it, and how much are we spending. * Keeps getting better - Airbase started with just digital credit cards but the tool is quickly replacing all types of spend management software internally.

* Mobile app still catching up to desktop, but moving quickly

Had to solve for managing spend across a 50+ person team that was growing. We had lots of credit cards, recurring spend was happening on random employee cards, and it was impossible to manage. Airbase came and we were able to route the majority of our spend through the platform and set up lots of audits to make sure we weren't paying for things we didn't need.

Ownership and credentials for recurring cost are at your fingertips. No more worries about rogue recurring costs. All spending (recurring or ad hoc) and vendors are easily managed via dashboard. Limits and approvals are simple to set which allows 100% control and no unexpected legacy charges since credential ownership is tracked (with audit capability!) Airbase physical cards work just as well as competitors but Airbase has a more robust level of charge visibility and easy to use card management. BTW, a very good thing: physical card transactions are NOT integrated into accounting via journal entries (some of you accounts will greatly appreciate this).

Airbase plays well with Xero. Decent integration with the general ledger and bank reconciliation. Drilling down to Airbase initiated transactions is standard procedure and links are provide for each transaction (virtual card or otherwise). Airbase can be accessed with a click of a button in Xero - however, it would be great to have the transaction link as a click-through as well (recently requested).

Airbase enables a complete view of spending (other than payroll). Ownership of vendor relationship, credentials, and spending limits have been key in helping our clients manage costs. Very often, a company doesn't know what it doesn't know in terms of what employee signs up for recurring costs/charges. When an employee transitions, recurring costs can continue for months for vendors/software/subscriptions that are no longer used or needed. Managing and auditing these costs through Airbase has helped us fine tune expenses - and most importantly - avoid "cost surprises."

Managing expenses manually is time consuming, hectic and prone to errors. Airbase offers 2- & 3- way matching tools which automatically detect discrepancies on invoices and receivables prior to paying vendors.

It lack some advanced accounting tools, but it seamlessly integrates with external apps such as Sage, QBO and NetSuite.

Fraud has been discouraged across all business units via automated expense management which get enhanced by Airbase.

Able to reivew and approve invoice that come in different formats and easy to forward to others for approval.

unable to copy and paste from the invoice when it's loaded in airbase

I approve up to 50 invoices a month and knowing that is all in once place makes it easy to review and forward to correct approver if necessary. Saves time and is organized.

user-friendly interface, streamlining expense management, and automating approvals. With smart bill payment capabilities, businesses can reduce manual workload and minimize late payment risks. The platform's comprehensive reporting and analytics tools empower data-driven decision-making, while a responsive customer support team ensures users receive timely assistance. Overall, Airbase proves to be an essential tool for businesses seeking to enhance financial efficiency and transparency.

would be nice to have a messaging feature for approvers/ users

expense tracking and transparency to stakeholders

Airbase has made our lives easier by connecting the parts. The integration of Slack is a great help in managing all taks more efficiently for my organization. Now my manager can approve myy card purchase faster.

I am not a fan of the fact that it does not support regular paymets. It would be great if it could handle recurrring payments and making it easier for us to manage all the bills from our suppliers.

Airbase is a game changer for me as it speeds up the approvall process for all myy expenses. Quick approvals from my manager which means faster issue resolutions. Also I appreciate the numerous integrations with the Slack, even though they do not solve all my problms.