Airbase Reviews & Product Details
Airbase is a modern finance and expense management platform that automates and streamlines financial processes. It offers a suite of features that include virtual cards, spend management, and real-time expense tracking. Additionally, Airbase integrates with various other business tools such as payroll, accounting, and invoicing systems, making it a one-stop-shop for all finance needs.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
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The most helpful aspect of Airbase is the app. We use airbase every month, to submit for reimbursements. Having a friendly interface makes submitting these requests quick and easy.
Virtual cards are not accessible in the App.
Quick and easy reimbursement from the employer.
What I like best about Airbase is its user-friendly interface and efficiency. It's incredibly easy to use and understand, making managing finances a breeze.
I genuinely appreciate using Airbase, and I can honestly say that I don't have any dislikes about the platform.
Airbase has been a game-changer for our vendor management team. It's made expense management a breeze, giving us more time to focus on what really matters.
I like how it automatically reads receipts, and also how easy the review and approval processes.
Sometimes it's hard to find reports that are specific in terms of time period and types of expense.
East department having its own budget is easy to enforce and make sure people aren't overspending.
I love the fact that it works well both for my own personal reimbursements, but also people on my team who I approve. I've used platforms in the past where personal reimbursement was easy, but it was difficult when trying to monitor/approve for other people on my team. Airbase is clean and simple regardless of what you're doing in it. On-demand reimbursements are fast to process, as you can simply upload the receipt and it will scan it for you (and it's very accurate, otherwise it defeats the whole purpose obviously.) You can also email directly to a personal email address rather than uploading, although I haven't done that yet. The virtual cards work seamlessly, and it's nice that you can do one-off or recurring purchases. Finally, when working on approving expenses for team members, everything is right there to streamline the process - you don't have to click around various screens to see the details, then go back to an approval screen, then to the next person, then their approval screen, and back and forth. You can just hover over the item for pretty much everything you need without wasting time. All around, I love it.
It's rare that I can find something that I can't even nitpick in the slightest, but Airbase seems to be that for me. It's straightforward and simple, and everything is clean in the dashboard - truly nothing comes to mind for improvement.
I said most of it earlier, hate to repeat myself, but it's great to have a platform work so well and more importantly - quickly, for something as dreaded as expense reimbursement. Makes it just a "to-do item" rather than something that gets put off for a long time because it works so well.
Is very easy to use, from desktop or mobile applications. To report expenses and submit receipts is very easy and fast and it is a real game changer to handle company-related expenses.
On the webpage, it is possible to log in using multiple methods. The one I need to use is utilizing a one-time code that I have to receive in the email, so then check the email, copy the code and use it to log in. It is a bit tedious.
Manage company-related expenses in an easy way. Now I don't have to worry about expense things by using my own credit cards and reporting them. By using Airbase everything is automatic and much easy to communicate or get approval.
I love the mobile app (so easy to use and submit receipts while I'm on the road) and how easy it is to email my receipts to Airbase, which can then be auto-populated and submitted for reimbursement in less than a minute. I don't need to create Expense Reports as a "container" for my receipts, which has always been a pain in other systems I've used, like Expensify, SAP / Concur, and even Brix. The receipts are then reviewed and approved by my manager and AP one at a time, so I get my reimbursements way faster than I have with other systems. This makes for less interest payments on my personal credit cards!! I also like the Virtual Card feature. Previously, it has always been a hassle sharing a credit card across a team or asking a manager or executive for their credit card details for recurring or one-off purchases, not to mention not very secure (often, people are emailing credit card numbers and CVC codes or attaching pictures of cards to texts, etc.). The Virtual Card feature makes it much easier, FASTER, and safer to set purchasing limits and make approved purchases without a lot of steps and red tape. Finally, I LOVE seeing the total amount to be reimbursed, highlighted in orange in big numbers at the top right of the screen, so I know where I stand at any given time. Other systems I've used, it was difficult to tell what reimbursements were still pending and how much overall, especially since they were grouped by expense reports.
The "Request a Reimbursement For" pop-up screen when you first open / log in to Airbase on your desktop browser is annoying. I log in for different reasons, sometimes just to upload a receipt or to check the status of approvals and reimbursements, and the first few times, it took me a minute to figure out I just needed to close that window. I just want to login and do what I need to do. A small nit and very right-hand centric critique: When in the Approved tab on the home page, I would prefer the "Search by Vendor" field to be on the right vs. the left. For some reason it throws me off and I feel lost when what I really want is the Unpaid / In Progress / Paid buttons.
As a frequent business traveler in sales, Airbase is a gem. Expense reports used to be so painful for me and I would let them languish for weeks, accruing interest charges on my personal credit cards because I hated logging in to previous systems and having to split hairs to create expense reports, map receipts to reports, itemize hotel charges, etc. Airbase is so simple and FAST and actually pleasant to use (good UI). I haven't had an interest charge or a late payment fee on my personal credit cards in the 7 months it has been rolled out at our company. I also don't spend as much of my nights and weekends trying to enter a bunch of receipts--I can quickly scan them in the mobile app as I travel, or email them to Airbase using the designated Airbase email address. While other systems do these things too, I always had issues with the emails getting lost or not being routed correctly, or the UI to scan a receipt on the fly required too much manual entry.
I like the user-friendly approach and intuitivness of the app. It allows me to easily manage my expenses, pay invoices, etc.
I do not like that cards get locked for not uploading reciepts or not using them.
It is allows us to not have to have a controller or accountant on site, in order to pay invoices and manage expenses.
It is user friendly. Processing invoices and bills can be monitored on a day to day basis. It is useful as well in integrating it in Quickbooks. Easy to implement. Customer support are very helpful 24/7.
I do not see any disadvantages in using Airbase 100%
Monitoring payments, vendor payments.
The ease of use from an Admin and end user perspective.
Nothing as of yet. They constantly evovle the product.
Direct integration with NetSuite. Having Expenses and employee reimbusrmeents in one system.
How easy it is to upload receipts and navigate through the mobile app, Airbase also does an excellent job auto scanning receipts
There are features I'm not sure how to use it. As an example, i see there is a "Transactions" tab on my mobile app, but not sure what it does
Reimbursement can take a long time, and Airbase make this process much shorter by auto scanning the receipts and it works really well