Airbase Reviews & Product Details

I like that you can upload receipts form the app making it easy to upload expenses.

Sometimes the receipt do not register correctly and have to uplaod pictures a couple times.

Submitting expenses.

easy to use, intuitive, and a great product!

not much I can say -- it has freed up so much time for our team

it has freed up admin time

The app functionality and how you can easily take a picture of a receipt and submit something for reimbursement on the spot.

I struggled with forwarding email receipts to my airbase email account for a couple months but that functionality has since improved.

It's easy to submit one expense at a time instead of needing to wait for a group of expenses. I like being able to easily submit for a single item quickly.

I like how easy it is to use the app to submit reimbursements/expenses with my physical card. It ensures that I am submitting my expenses on time and there is no issue in losing a receipt.

The one-time charge versus the unlimited charge can be frustrating for transactions that have multiple charges (sometimes unknowingly via a 'credit'). If a card is declined then there are multiple steps that need to be taken to make the transaction which can be frustrating if there is a time constraint. Also there have been some international transactions that wouldn't take an Airbase card causing a delay in payment to our international vendors which can be frustrating with our global team.

Expense reports, budget planning, event planning, quick reimbursements, spend management. I think that it has been an efficient way to monitor spend and differentiate company expenses.

- Simple and easy PO management with seamless approval workflows and the ability to add observers - Virtual credit card management for one-off and recurring charges - Ability to categorize and tag spend as needed

- Reporting can be a bit wonky at times - Opportunity for stronger finance analytics engine

As a departmental lead, it's helpful to have a single view of spend across all POs and virtual credit cards.

simple interface and functionality for expense reimbursment

challenges at scale, limited export & import function

vendor AP & expense reimbursement is intuitive

I enjoy how user-friendly Airbase is for travel reimbursement. The Receipt Inbox vastly improves the process of uploading items for approval by having a designated email address instead of requiring me to save emails as PDFs to manually upload myself.

Nothing as of right now! This is the first work-related travel I am doing and my first time using Airbase. So far it is great!

N/A

The ease of use and ability to import in large batches or have them be directly emailed to the system. Also allowing multiple users to upload and code invoices without fear of the system getting buggy and overwriting things if two people are working at the same time.

How difficult it can be to make changes to an invoice after it has been uploaded. Having an invoice be considered "Approved" automatically when there are no approvers listed can be a headache when done as a mistake. No one enjoys having to redo work over one mistake if there is a way to just edit/change the one mistake.

We use Airbase a lot for its virtual card feature. Having employees be able to have their own virtual cards for company-related expenses significantly reduces the need for reimbursement systems and having to rely on the employee to responsibly track their expenses.

Airbase has many great features that saves time, mostly the OCR capability to autofill bill details. Besides that, the ability to set rules to control spending and the new reimbursements feature is a plus!

There have been some issues with updating certain details when the vendor onboards themselves, such as ACH details and country/currency, as well as issues with syncing to the accounting platform.

The approval workflow has allowed us to have more control over what bills should be paid and in some instances has resulted in errors being caught before payment has been remitted.

Airbase seamlessly connects our expense transactions to Quickbooks. The autofill feature when entering bills allows for a quick, efficient process. The tag feature allows us to connect our bills to specific projects in Quickbooks.

Under the Ledger Entries tab, then pending review, for objects that have not synced with our books because of an error, it would be nice to be able to delete or clear these items off of the page.

Airbase created the benefit of allowing our organization to pay bills timely and take greater advantage of early payment discounts. It organizes all bills in one place and lists them under their specific vendors which allows for ease of looking them up.

It's extremely user friendly and helps to consolidate our entire tech stack.

Nothing that I can specifically think of.

Visibility for non-payroll spend. Consolidates records and data for point of reference and compliance purposes. Approval routing is much easier.

Airbase does a great job at automating many of the AP functions. The built-in amortization function within Airbase is so helpful! I love that when we set up amortization and sync to QuickBooks, our amortization entries are already made!

When currently looking at Amortization Ledger Entries, the list populates with only current amortization entries. I would love to see improvements made to filter these entries based on specific dates. This would present extremely helpful in situations like audits or financial reviews or any time I want to verify the amortization schedule on a specific date in the past.

With it's ease of use, employees do not have issues requesting virtual cards for spend or requesting reimbursements. This has allowed us to cut down on physical cards which is better for security reasons as well as accidental or unapproved spend.

Overall a great product - was able to figure it out without any additional help just from poking around. Once in the PO submission section, the process was extremely straightforward!

Finding the promot to sublit a PO button can be a little difficult - wish the UX was a little more user friendly!

Maintenance of vendor relationshsips and payments. Benefit of an easy to use platform is less downtime when submitting invoices!

The ability to connect Airbase to Okta which allows the approval process to dynamically adjust based on who is entering the request, and its ability to have separate approval chains depending on which P&L account is selected.

When searching for a specific PO/VC request, you have to search through PO Open and Closed, and VC Open and Closed, would be nice to be able to search in one spot.

Providing 1 unified system to go to for expense reimbursement and PO requests. By funneling all spend requests through Airbase it allows our finance team to stay up to date with all spend requests to improve forecasting and prevent unnecessary spend from occurring.

Having a credit card to easily use to track expenses instead of having to upload expenses manually is so much faster! Also it makes approving team expenses so much easier!

Not benefitting from the credit card points

Streamlined expense management, more guardrails in place around expense policies, faster approval processes. Less time focused on expenses

The app is easy to learn and speeds things up. Whenever I have to submit receipts for virtual cards, it takes me seconds. Expense approvals are also simple and speedy.

Setting the right permissions for people from different teams seems a little tricky -- or at least my team hasn't figured out how to configure account permissions right, deciding to give non-finance employees few to no permissions to set up new vendor types when processing invoices.

Airbase helps me get receipt management and expense approvals done much faster, so I can focus on more impactful tasks. A simple drag and drop with Airbase saves me a lot of time compared to emailing Finance.

It's simple, easy to use, and seamless for the team

Nothing. I think it's a great platform and so easy

Solving for reimbursement delays and traveling expenses

Having a physical corporate card is a given (anyone can do that), but having the ability to have multiple virtual cards is really nice and so is the website to manage cards, receipts, and expense requests.

Getting reimbursed for corporate expenses using a different card. Our process requires us to complete a form with sensitive information so we can get paid. I believe Airbase manages this portion of the process too. If so, it's a bit clunky.

Corporate expenses and managing multiple vendors using virtual cards.

It is a user-friendly and straightforward platform. I enjoy using this to submit reimbursement requests and is a seamless process.

I've not had an issue utilizing Airbase at this time.

Reimbursement

We really like the simplicity of Airbase. It's very user-friendly and we like that our employees only have to use one system for all spend-related tasks (AP, Virtual Cards, Reimbursements). Their support team is helpful and they're always rolling out new features and functionality.

Airbase is rapidly changing and developing new features, which is great. However, there are times when the site runs slow or is buggy. These instances are rare, but they do happen. For us, it's a small trade-off for the benefits we receive from an all-in-one platform. They also lack some basic functionality around mileage reimbursements at the moment, but they are working on rolling out an update in the near future to address this and in the meantime, the workaround is easy enough.

Airbase allows our finance and accounting team to do more with less. The workflows allow for streamlined processing of expenses and makes approval documentation extremely easy. We are also able to track expense owners in a much cleaner way. We no longer have to wonder who has committed the company to certain expenses - everything has an owner.