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Avaza Reviews: 4.5/5 — Highly Rated
Avaza is a project management software with critical features for resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. With Avaza, users can run their entire client-focused business on the platform and run, projects with support for resource management, project and task tracking, time and expense management, quoting, invoices, and online payments. It also easily integrates with third-party platforms to manage workflows faster and easier.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Avaza with other popular tools in the same category.
The reports are so helpful for project management, invoicing, and tracking of where we are across the organization. We know at a glance employee progress and any potential overages vs timelines, cost vs billable, and can take all of the information and make decisions quickly. The customer service is fantastic- we are able to connect within a few minutes, either by chat or by video when necessary. When I have questions about the platform and how to make it work even better for us, they are helpful and there is always a solution. They work very patiently to understand and assist us in any question or struggle to find a resolution. It's a huge reason why I wouldn't want to look elsewhere for another program. It's hard to find an actual person to talk to for customer service, and they exceed my expectations and needs when I need to contact them. They also take suggestions on how to enhance the program when we have ideas. So it feels like I have a hand in improving an already great product.
Some small helpful additions would be great!: 1. Logging Hours Reminders: I wish some reminders could be sent daily for employees to log their time after a particular hour. With contractors, out of state employees, different time zones, forgetting happens and it can really alter reports if not everyone has clocked time on a project accurately. 2. Full Circle Reporting: I also wish there was a way to generate one full report that would put all information in one place to show: Employee total hours for the month, how far along a person is on a project, any time overages, and verify that an invoice has been sent out for that project, as well as the status of the corresponding invoice- paid, partially paid, or late. This would solve a huge block of time when tracking this necessary information at the beginning of each month: being able to have a full report on all connected data/projects within a time frame. 3. Timesheets and Task Logging: When we set it up for an employee to log time via timesheet, we get a notification to accept or decline their time. But a lot of times, people don't log via timesheet, they log via the task on a project. So if there was a way to approve or decline time when logged to a task that would be incredibly beneficial. As well, if someone backlogs into a previous day/month, or even in a task, it would be so helpful if we could be notified that action occurred for better employee tracking and accountability.
We have almost all of our data in one place. Hours logging, project tracking, invoicing. This saves time having to track it in different ways.
Simplicity, Flexibility, Ease of creating, accessing a working with my projects. I use it everyday, on my phone and or Mac. Reports are just perfect forme. To be able to save filters and reuse my reports is awesome. When, I first set it up, I took me less the 30 minutes to start to use it and then add the attributes I wanted as I went along. Eassier to integrate than Office 360. I'd like to give a comment on tech support...but the app just works. The only time I needed to check on something I got a perfect reply super fast.
I haven't found anything yet to dislike!
One interface to make quotes, billing, payment follow-up, timesheet, Set-up projects, report on profitability and record payement, manage tasks. Basically, it replace an admin.
I've tried at least 35 project management programs, and NOTHING works as well as Avaza. You can build task inventory, easily create estimates, easily convert those estimates into tasks, convert the tasks into invoices, which you can then send to clients who can approve them in a second with one click. The navigation is completely intuitive; you never have to guess to get from one function to the other. And it integrates well with QuickBooks. We have been using it several years now and have not run into any show-stoppers (which always happened with the other programs). It has grown with us easily and we can't imagine using anything else.
Honestly, there hasn't been a downside. We ran into one restriction recently, but checked with support, and there was an easy way to get around it (sending invoices to someone who is in two different companies, which can happen when we are working with a company that has a division or affiliated company with the same accounts payable email address for both). You just have to type the addresses in the "to" file manually. If you consider that we have numerous people working on numerous projects every day, and that's about the biggest problem we've encountered, you know it's one great application. Highly recomended.
Just moving smoothly from estimate to tasks to invoices is wonderful. Information flows with little to no need to enter in any additional data for each new phase.
Avaza has reliable tools that helps my team to collaborate effectively when implementing projects. It provides secure conversation network that has enhanced close customer relations. There is increased production and less friction on task management with increased teamwork.
There are no potential negativities that could affect workflows. Everything has been running under the right path with stable Avaza services.
The smart product has been the core business orchestration platform for managing employee data. The automated system helps my team in tracking financial records and investment opportunities that can spur organization growth.
Avaza is streamlined, simple to use and accessible. Their invoicing system is easy and interfaces with Quickbooks properly to ensure our books are correct, which has been a problem with other systems. And their customer service team is incredible - I have brought them some complex problems, and they always go above and beyond to tackle and fix the issue quickly. They are patient, even when I ask ridiculously obvious questions, and are kind, dropping the tech jargon to simplify explanations. We tried multiple systems before we settled on Avaza, but their features and awesome help team won us over - and we're happy they did!
I dislike that when you search in external contacts, you have to spell the full name from the beginning; it would be nice to have a search system that pulls up the title with keywords.
We tried Avaza because we needed to upgrade our invoicing system, but we've since found that we use multiple other components of the software, like time tracking, expenses and reports.
Reporting is very powerful but for us as a business, the timesheet facility was the deciding factor. It has revolutionised the way we work
Compared to other systems I've used, some of the project management functionality is slightly limited. However, they are constantly improving and are very open to suggestions for improvement
Timesheet management, improvements to manual administration, project reporting and financial analysis
I spent hours trying to find the best time tracking and project management tool for our small consulting firm. There were no other services that met our needs except Avaza, and for the price, it was a win-win! We have so many different clients and projects we work on, and we need to really customize price rates, team member roles, project rates (hourly versus by project), invoices, etc. - Avaza lets us customize all of this. We love that we can invoice and run reports in Avaza. This was by far the best platform we found out there. Highly recommend it!!
The only thing we dislike is not being able to make invoices in there between our company and team members. We are a consulting firm, so we can make invoices to our clients... but when all the team members who are consultants add their hours in, they can make a report of all their hours, but it would be nice to be able to customize invoices for team members to bill us. UPDATE: Avaza added a new feature that handles this concern, so at this point, we do not have any dislikes of Avaza. Thank you!
Helping us with project management and budgeting for the projects. It helps us see how much of the hours and/or budget is left compared to how far along to the project is actually completed. This helps a lot with out planning.
My team's experience with Avaza has only been positive. Not only is the price extremely competitive, but customer service is top-notch, the platform is user-friendly, and the PM abilities are exactly what my team was searching for.
1. Although the customer service team and our sales representative were helpful, the onboarding process was very hands-off with the Avaza team. Other platforms that we were exploring had designated team members to walk us through onboarding and customizing Avaza to fit our team's needs. Luckily, Avaza is simple to use (one of the biggest pulls for my team on our decision to sign on with Avaza), but we had to figure a lot of settings out for ourselves. 2. I haven't been able to fully nail down approval settings. It seems that a few expense and timesheet submissions are being sent to everyone on the team, and I haven't been able to figure out a way to stop this from happening - although, this may be user error. I would love to implement daily timesheet reminders for team members as well!
Expense/Budget tracking - the reporting abilities in Avaza are great! The resource booking feature has also been an added plus! It's a great all-in-one system that has allowed my team to better streamline our work.
The customer service was quick to respond and super helpful with answering all the questions I had.
Not much to dislike, it works well for our business model!
It keeps track of everyone's project tasks and time, so everything feels very organized and structured.
Easy to use, to the point. customizable well within what is required for Project tracking,
I would like better export facility - Excel
Timekeeping on the fly and easy invoicing.
Tracking timesheets, projects, clients, contacts, tasks and anything business has never been easier! awesome app to use and would highly recommend it for anyone struggling to stay on track!
The reoccurring tasks sometimes do not reoccur even when the timing is set on it, and when clicking on to a project, there is no back button, it will just go straight to the main page
We are solving a lot of communication issues, as well as keeping track of documents and all the nitty-gritty things that come with a digital marketing agency. Awesome app!
Avaza' customer support is very reactive and very helpful.
So far, there is nothing I dislike in using Avaza.
Multiple projects cannot be handled in Excel anymore; Avaza is helping us to track more efficiently the time spent by the team on customers' projects.
Zainab was quick to reply to my question, knew what to ask to scope my request and was knowledgeable with the response.
It would be ideal to create custom reports and save them in the UI. Extracting and massaging data is cumbersome and rather old school.
I've just started digging into Avaza as of yesterday when I started with my company. I'm hoping to be able to use it to manage projects and put out project schedules.
Ease of use and functionality for consultants
A little tough to find things on settings and templates
Order to cash. Low administrative time.
Avaza is one of the best project management tool. Avaza has given us added advantage and fence to work efficiently on working closely on our projects and keep a track of it. With Also this it has helped us in getting clients feedback. One of the best project management tool in the space.
I would have liked if Avaza has more integrations possible with other platforms. Some data entry work can be made easier with forms submission. All in all it's a great addition to our tools and has helped us alot.
We use Avaza to work with out project management between and across teams to get a better visibility of the ongoing projects and then work accordingly. It has helped me in collaborating with other teams as well. It has increased our productivity.
Avaza has some of the best all round PM features i have seen in any SaaS so far. The ability to generate estimates, and track time and schedules is great. It has all the features in one package is great.
Individual alerts for each task would be invaluable. Also, the ability to easily allocate time/project to users on an individual daily basis instead of the time the task is open would be handy.
Task management and timeline planning is fantastic, switching from Kanban to timeline is really handy and better than say Trello or other competitors on the market.
I like how you can log the time spent on each individual task. I am currently coming up with a training packet and logging the time spent on each topic. Very helpful and helps me stay organized. I also know how much I can charge for my expertise in the area based on my time spent. Love this software system!
I haven’t been using it long enough to notice anything I dislike just yet. A+ from me so far!
I’m able to track my time spent on each task individually and keep a record of how many times I access it. The benefit is allowing me to come up with a few I will charge based on how long I’ve spent preparing for my topics.
The invoicing feature is easy to use and help with the auto integration with QB.
I wish it wouldn't generate a report with time that doesn't match the invoice.
Time tracking, expense tracking, invoicing, and AP/AR tracking.
Avaza is a fabulous project management tool. As our business grows, Avaza provides a fence-to-fence system for managing projects, forecasting resources, allocating tasks effectively and enhancing productivity. The added benefit of using Avaza; apart from the tool being a perfect fit for a civil engineering business of circa 60 people; is the customer service. Avaza provides real-time customer service through a messenger and the response time is excellent.
A couple of things could be added such as a data entry for Purchase Orders received and a section whereby sub-contractor Purchase Orders could be raised.
As businesses grow resource management and financial forecasting become essential for the general health of the business. Avaza provides a single platform where budgets, resources and task assignments can be carried out in one place.
The quick response and the focus on solving my issue. I asked them to modify my previous invoices and they quickly done it.
Nothing at all. They are perfect. Liked so much.
I asked them to modify my previous invoices and they quickly done it.
easy tracking of time by task; ability to invite external contacts to collaborate on projects; strong reporting once you get the hang of it
not thrilled with the recent price increase.. had some trouble configuring some of the reports to get the data I needed, particularly on the invoice & payment side.
tracking my time for client work; keeping my clients informed of their tasks and overall project status; keeping my project tasks organized by client; able to see my profitability by client with the reports... billing clients for time & svcs
We like everything about it. Support system is the best.
Need a better mobile App. RIght now it's very slow. It should be Android and IOS mobile app.
Our invoicing problem.
The ease of use is amazing, it is super simple from both an admin point as well as as a customer
Really nothing at this point. I have tested about 8 different systems from other suppliers in the past week, and this one is by far the best and ticks all the boxes
Communication with customers on web design projects is what I need this for, the biggest benefit is the client is able to comment on the task directly from their email
It is always a Quick response and helpful
nothing at the moment that I dislike
Project management and gettiing timesheet time for invoices
Avaza is a project management and collaboration application designed for businesses. It is organized around projects, so We can easily track what our team is working on. With Avaza, We can create tasks, assign to team members and keep track of who has done what. The app includes a calendar and Gantt chart for each project, so we can see the status of all tasks on one screen, as well as a chat room where everyone on the project can discuss the work.
The platform offers file storage service with unlimited storage capacity. It also has a chat feature that allows team members to collaborate on projects and exchange ideas in real time via instant messaging.
Avaza is a cloud-based project management tool designed to help business management and access important information anytime, anywhere. Avaza allows us to quickly and easily create new projects and assign tasks to team members with due dates. In our consultancy business every one has a task to hire candidates and schedule interviews. So it is really helpful for our business. And we can send invoices to business owners when joining is completed. We can add notes and files to each task and follow up on the status of team members’ work through chat or email. Avaza is also an online Secure invoicing tool that sets itself apart from other invoice software products on the market in that it has a unique, responsive one-page user interface for both mobile and desktop environments.
The ability to invoice our customers in both Lithuanian and English languages (Avaza allows translating invoice items to any language), high customization of the invoice items, what's being displayed, etc. Powerful reporting functionality. Good value for money.
Assigning billable time towards projects has some learning curve and could be more simple. However once you learn it, you can definitely live with it (updated - after this review Avaza has contacted me and explained the quicker way to solve this - so this is not an issue after all!)
Mostly Billing
Avaza is easy to use, and their customer service is fast and helpful.
There is nothing I dislike, it is a great product for our needs.
Invoicing clients
onboarding and helping the advocates. that's great.
nothing special to say to you.no issues your services is good.
CRM and law firm management to my law firms clients.
What I like about Avaza is how you can organize the platform tailored to you team's process. It is easy and straight to the point. Clean, simple and functional.
Nothing in particular. I am overall satisfied with the product.
Before Avaza, we used Google Sheets to monitor website/mobile application project fixes. Managing fixes using sheets is challenging since you will have to maintain them manually, and setting it up usually takes time. With Avaza, you can already create a dynamic template for your project where your team can drag and drop tickets.
I'm keen on Timesheets option. It's a simple way to manage my time at the work.
Maybe you should add some themes to choose e.g dark theme.
I use Avaza to work time management.