Basecamp Reviews & Product Details

I like that I am able to keep track of conversations and versions in To-Dos, and also save documents in another folder.

There are a few too many options, if that's such a thing. Between campfires, pings, etc. it's a lot of ways for communication which should be streamlined.

We have many creative deliverables to manage for multiple clients. I've been able to find old version through Search, To-Dos, and Documents.

Project management and collaboration tools.

File sharing limited by size. Inability to simultaneously edit something with multiple people (a Google Docs like feature).

Collaboration and scheduling. Efficiency, keeping all concerned in the loop. History of work to refer back to if needed.

Basecamp is a streamlined, low-friction tool for coordinating complex activities among a distributed group of people. I ran my startup on it, and continue to use it for projects with my church and community. It has a small set of well-designed features that make it easy to focus on what's most important, with virtually no setup time. They also integrate with email and other services where appropriate. I also love their "no orphan" policy, where existing versions continue to be supported indefinitely.

Each project is an island unto itself, which made it very difficult to scale to overlapping teams on multiple projects. Basecamp 2's pricing was a bit confusing, which seems to have been improved with Basecamp 3.

I spend most of my time working on distributed projects with people in different time zones, who may never have met in person. Basecamp makes it easy to get and keep everyone on the same page about what is happening, and what needs to be done next. It helps me drive consensus, get products out the door, and track results with a minimum of hassle and overhead.

Its easy-to-use user interface makes it easy for even your most non-technically inclined team members to participate in group project planning without a massive training session. Pretty much people can just jump right in and get going.

Slightly cumbersome getting between multiple basecamp projects. Needs a few more shortcuts for the highly skilled team members to move quickly through the interface structure. Keyboard shortcuts would be fabulous.

I have every project on Basecamp, from the most mundane "Home Projects" to the most elaborate "Team Building" basecamps. The biggest benefit I've gotten is the ability to merge all my to-do lists into one "My Assignments" list, sorted by date, so I always know exactly what's coming up and where my bottlenecks might be.

I like having a shared environment where everyone on the team has access to the same set of tasks, notes & files. I used to be a hardcore Microsoft Project user, but honestly - for the small-to-medium sized projects where I don't have hundreds of WBS boxes and have to provide Earned Value calculations, Basecamp is really a more appropriate tool. It does what I want to do more easily and quickly than MS-Project, and doesn't do the things I don't want to do anyway.

Hmmm... Honestly, I think my expectations for Basecamp were pretty much in line with reality, so I can't say that I dislike anything about it. If I wanted more heavy-duty PM features, like GANTT charts or EV calculations, I might be disappointed. But that's not the kind of project management Basecamp is designed for.

I've used it multiple times for small-to-medium-sized projects with small teams ranging from 2-8 people. That means I have to manage schedules, tasks, people and deadlines, (but not budgets). So when I have to keep small geographically-dispersed teams of people all on the same page with tasks, shared files, and schedules, I use Basecamp. I've done several types of projects with it - software implementation, software development and product development. It does what it does very well, with very few "gotchas".

Basecamp eliminates the potential for any uncertainties between team members. Everyone is accountable and responsible for what they're working on. Deadlines are crystal clear. And all of our information is in ONE place.

I wish that people who use Basecamp 2 could automatically migrate data to Basecamp 3. I wish I could leave another person's Basecamp without them getting a notification email. I also wish Basecamp sent less email "summaries" in general. :)

Definitely - like I said - it solves the problem of miscommunication when everyone works remote. And in my office (in my experience), all of us are working remotely. So when we are all on the same page, there is a 0% chance of drama (for real - we all get along) - and everyone is there to help each other. It's really wonderful that way!

My favorite thing about Basecamp is the app because I can access work and be part of the discussion from anywhere just on my phone.

I wish that Basecamp had more options for collaborating and sharing project ownership. I wish I could assign tasks to multiple people.

Basecamp has allowed my team to organize our workflow in a way we weren't able to before. It saves us a lot of emails. I also keeps documents in a central location.

I love that Basecamp helps me, along with a group of freelancers, all on track and working together on multiple projects in an organized fashion. I'm no longer being inundated with emails, and can focus on and prioritize my crucial tasks for the day. It's so simple to use - our team varies in terms of tech savviness, and everyone can get logged in and self-train in a day or so. This was a game-changer for our team. I also love the ability to see/preview creative work that we upload.

I've honestly not found elements of Basecamp that I dislike. All of the features do a superior job, and it's so easy to use,

We're solving the ability to manage a broader workflow than we could before when emails were lost and projects got bogged down by trying to use man power to do extra project management.

Being able to store all client-related documents in one location, where both in-house team members and clients can access them. Also, being able to create templates for new projects is very efficient. I like the ability to choose which items are visible to the client too.

It's not a time management platform so don't expect to use it for project management.

Client coordination is a breeze using Basecamp. This helps us communicate with the client about necessary content and provides a historical representation of the project. With senior management members able to see the status of any project at any time, we've cut a lot of our unnecessary meetings.

Basecamp provides our agency and our clients the ability to correspond in real-time. It also demonstrates our work to our co-workers and clients to ensure we are doing our jobs.

I prefer Basecamp 2. Basecamp 3 is not as user-friendly, in my opinion. One feature it lacks is the ease of uploading a Google Doc to a task. I also prefer the dashboard in Basecamp 2.

We provide our customers with a task-by-task view of how they are spending their money. They can see what we are working on, what we have completed and also provide their input.

Its ability to enhance project management and organization.

The email notifications it sends to flagged recipients sometimes appear as spam -- and you can't respond only directly to the sender (that I know of), rather it goes to the entire thread.

Communications. Staying organized, having a central repository for all documents.

- Fast, easy to use interface. - Great dashboard. - Visually, it's interesting and efficient to help speed navigation. - Everyone is accountable. You can't say "I didn't get that email" or "I didn't know where to find the file" etc. Everything is contained in the project on Basecamp for all to see. - Timelines, to-dos and message boards are great tools for projects. - Really easy to scale, add seemingly numerous projects and data capacity.

- It's not a big deal, but there are a couple of different versions of basecamp. I think it would make more sense if everyone just got upgraded as a subscriber to the latest platforms.

As an agency, we have to work with outside vendors and companies and this ties it all together. It reduces the amount of communication because you only have to "say it" to the group once. For example, you can reduce saying something to 3 parties down to 1. Huge time saver. Not having to put huge files through email saves space. Lastly, the visibility cuts down to having to provide or ask for access to something. For example, a URL and credentials to a staging site. There it is for everyone to see (whoever needs access to it).

It keeps project discussions organized, and more importantly, it keeps all of those discussions out of my email inbox. I have it set up to email me when there's been a new message, but I can delete the email since the message is saved within the discussion thread in Basecamp. When I dive in to a project, I only have to look in Basecamp for all of the assets and team discussions to get up to speed instead of digging through tons of emails to figure out what the most current feedback and direction is.

Nothing - it's perfect for how we use it.

The biggest problem we are solving with Basecamp is communication, gathering assets from clients, and minimizing wasted time searching for things in email. The biggest benefit is saved time and getting projects completed efficiently since everyone on the project can see exactly where we are with things and who is responsible for each task.

One of the strongest features of Basecamp is the easy ability to share different projects with different people. Not everyone and their brother needs to get notified about changes on everything happening in a project and it's easy to control that with Basecamp. The To Do list feature keeps us organized and on track. Discussions keep us collaborating. It's exactly what we need to keep our busy marketing team organized.

I wish it had the ability to "@" mention people in comments so you could really draw their attention to something. That's honestly the only thing I dislike. It has every other feature I need and want!

All of our varied marketing projects are managed in Basecamp. We have multiple sub-teams in marketing that are all interconnected. This tool makes sure that the various teams know what they need to do to support the other teams, and everyone can see if something is going off the rails from a deadline perspective

Basecamp is a genious project management tool that allows me to stay in control of my projects without being overwhelmed by mails, documents and reports all over the place. Basecamp has a very intuitive interface to create a new project, assign members to the project and follow up on recent activity of the project. I can even invite external people in with limited access and seperate views on project details.

One thing I miss with Basecamp (or with any other SaaS service) is that it's still difficult to follow up on projects when there's no internet available. Nowadays those moments are very rare, but an off-line modus should really benefit project management on the go.

When your managing several projects you end up with a mailbox that explodes, documents that are stored all over the place and not a clear view who's on the team and working on one or several projects. Basecamp has solved these problems very well and has saved me lots of time figuring out how projects are evolving and what difficulties were along the path.

Despite being billed a a "project management" tool, it doesn't come with all the heavy constraints and complexities of many other systems. The focus of Basecamp is in simplicity and collaboration. You can add content via a desktop browser, a mobile web page, or via email. I think the systems simplicity is it's greatest asset. A new user can come up to speed in 15 minutes.

The authentication system is a bit quirky at times. I have had both free and paid accounts for many years. The login system seems to have gone thru some iterations, but tries to remember me far too hard. It would get confused as to what user I was trying to login as.

I have used Basecamp in both freelancing and in corporate projects. In both cases, I needed a place to share timelines, document (with notes), URLs, etc with a small group of people working on a project. This removed the need to everyone to keep documents in their email inbox, as well as move discussions around a specific graphic or document OUT of an email thread. This allowed for quickly searching for a document or notes, and review the decision process via the discussion thread. Best part: when the project was completed, the whole thing could be exported to HTML and archived locally.

It keep the conversation in one place. Although we have emails, wiki, agendas, gdocs, bestcamp best feature is notifications of follow up and reminder. We're Indonesian, not a lot of English going on in the groups, yet best camp minimal English instruction works for us non-English speaker

for some reason people don't tick off their to do list after they finished it, it is only later after we decided to use basecamp again because there's some organizing to be done, we saw all of those old to do list and there's a clean up to be done

Coordination between full time staff, part time staff, and outsourced resource (usually specialist) that we need input. Benefit: things get done

Love the discussion area, the daily digest sent to my inbox and the ability to manage several levels of users. Also, if you accidentally delete an item, you're able to recover it!

The analytics could use some work and an additional tool would make it easier to identify project milestones and dependencies.

This is a great tool for project management and idea sharing. It also helps eliminate some of the unnecessary emails sent several times a day, improving efficiency.

This is a very versatile project management tool. We use it from everything in IT, to marketing campaigns to keeping track of employee days off.

It's another tool you have to log into to check what's new. Email alerts work great but having two different places where comments are stored gets a little dicey. That's no fault of Basecamp - just the nature of the beast.

centralizing all projects in one place and removing lost emails from the equation.

It is simple to use. I can organize all of my projects and assign to my team. I can set reminders.

That I can't prioritize tasks for my team. I have to manually print out everything that is assigned to them and tell them what is priority.

We are a marketing team of 10 people and we are working on 100's of projects at any one point. Before basecamp I would email someone on my team a request and if they weren't able to get to it immediately, I would get it back from them and have to try to remember what I originally wanted it for. Now I scope out the entire project in basecamp and have everything organized in one place. I know exactly what the next step is and it saves me from the headache of having to remember all of the details of every project.