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Basecamp Logo
Basecamp
Streamlined project management.
4.1
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Basecamp Reviews & Product Details

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
Social Media
Basecamp Categories on Findstack
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Ask Questions about Basecamp
What Basecamp is best for?
How does Basecamp compare to monday.com?
What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Basecamp Media
Basecamp video thumbnail
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp - Basecamp Homepage
Basecamp Screenshots
Basecamp screenshot 1
Basecamp screenshot 2
Basecamp screenshot 3
Basecamp screenshot 4
Basecamp screenshot 5
Basecamp Homepage
Basecamp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 16, 2025
Basecamp Logo
5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Extremely versatile and useful project and team management"
What do you like best about Basecamp?

The schedule, todo list and campfire chat are the most used features in my small team.

What do you dislike about Basecamp?

I can't really think of anything that is least helpful or that I dislike.

What problems is Basecamp solving and how is that benefiting you?

The main issue I have is managing tasks to be done and deadlines and Basecamp is great for both of these things in both business and home life. It's been invaluable to keep track of a number of large, lengthy projects over the last few years.

Mid Market (51-1000 emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Projects & Committees"
What do you like best about Basecamp?

The ability to create multiple teams for separate functions and projects. It provides a higher level of organization than email, etc.

What do you dislike about Basecamp?

It would be helpful if you could view full documents without having to download each time.

What problems is Basecamp solving and how is that benefiting you?

It keeps our committee communication organized and separate from emails for easier tracking and reference.

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
RT
Ramon T.
Cto
Share
"CTO"
What do you like best about Basecamp?

It's dead simple. From pricing to interface, people new to it will have few issues navigating Basecamp.

What do you dislike about Basecamp?

Quick switching isn't as quick as it could be and doesn't show all options. Because of this, people in the company still use our chat tools for quick messages.

What problems is Basecamp solving and how is that benefiting you?

Basecamp helps us keep our discussions organized. By being organized, it is easier to re-absorb them in the future should the need arise.

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
JE
Joe E.
Owner, Sales, Project Manager
Share
"Basecamp 3 is great for any "Trades" business"
What do you like best about Basecamp?

We like that basecamp is very customizable and easy to use. We have been able to track our projects individually in basecamp for the past 7 years and its easy to revisit as needed.

What do you dislike about Basecamp?

Downsides I see is that there are some things I would like to be a little more custom but that's just because I use it every day. Small things like being able to merge some cards would be nice to have to dos and files all in one card.

What problems is Basecamp solving and how is that benefiting you?

Basecamp solves the problem of keeping individual projects seperate. We can archive and come back to if ever needed and everything is as organized as we make it.

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
ST
Syed T.
Ceo
Share
"SIMPLE YET EFFECTIVE"
What do you like best about Basecamp?

I like the simplicity of Basecamp. I have used many project management tools but after a certain time, it become complex to manage a project management tool. It eats up a lot of time of my working hours just to maintain a project management tool. In this particular case, Basecamp kept everything straight forward. It's easy to use and easy to manage. Love it.

What do you dislike about Basecamp?

Well the chat application could be better. They say they can replace chat application but in reality it's not possible. MS Team or Google chat or even Skype has better features than Basecamp. You can not create groups on chat. The UI/UX isn't friendly enough to use it. To me it's just useless.

What problems is Basecamp solving and how is that benefiting you?

Day to day project management and scheduling. I don't have to spend too much time on Basecamp for managing the projects. I can focus on my work while maintaining Basecamp with minimum effort.

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Better than the rest"
What do you like best about Basecamp?

Basecamp is a great way to get all the members of your team on the same page when it comes to workflow and project status. It's far better than email for maintaining timely communications.

What do you dislike about Basecamp?

The interface could use some work so that project status and components are more visible or accessible on the dashboard.

What problems is Basecamp solving and how is that benefiting you?

Having a small 2-person communication staff dealing with dozens of concurrent projects necessitated a more decentralized comms function where internal 'clients' have a stake in managing and contributing to the project workflow by being able to share docs, tasks, ideas in one place (rather than in multiple email threads).

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent management tool"
What do you like best about Basecamp?

Basecamp simplifies communication with our clients and makes it super easy to track and manage projects.

What do you dislike about Basecamp?

A minor gripe but it would be useful to be able to customise the homepage more.

What problems is Basecamp solving and how is that benefiting you?

Basecamp solves the problem of multiple people working together on the same project at the same time. It makes us more productive and allows us to easily see all past and present communication.

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
LF
Lauren F.
Vice President
Share
"Basecamp is the perfect organizational tool"
What do you like best about Basecamp?

The best part about Basecamp is the ease of use. It takes me no time at all to onboard internal staff or clients on how to use the tool. It also keeps all the projects so organized in an easy to access way.

What do you dislike about Basecamp?

I would say my only downside to basecamp is that I wish there was a built-in time-tracking tool for our team to use. We instead have an outside time-tracking tool that integrates with Basecamp but it still would be easier to have this as a function of Basecamp.

What problems is Basecamp solving and how is that benefiting you?

Basecamp has solved keep our team and clients on task through the ease of building out tasks and timelines. It helps keep our communications streamlined.

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
JB
Jason B.
Director Of Communications
Share
"I don't want to even imagine not using Basecamp."
What do you like best about Basecamp?

The "to-do" functionality, with the date due, and the commenting thread is extremely helpful for keeping things organized. The ability to look up a teammate and see what is on their plate is super helpful for one-on-one chats.

What do you dislike about Basecamp?

I can see that the price tag would deter some, especially if they are in a non-profit organization like myself. And the fact that it is not within the Microsoft eco system will mean some companies cannot use it, due to their security policies.

What problems is Basecamp solving and how is that benefiting you?

Staying organized is always challenging, and having clarity on who is responsible for what is a huge benefit. Being able to see what any one teammate is responsible for helps in the weekly one-on-one chats.

Mid Market (51-1000 emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
PJ
Paul J.
Pastor
Share
"Global Connectivity for our team"
What do you like best about Basecamp?

Basecamp has been a vital tool for connecting our team over 14 countries. I love the new features. Interface is intuitive, and easily learned by broad range of ages.

What do you dislike about Basecamp?

I would like to be able to move someone from a client to a collaborator a bit easier.

What problems is Basecamp solving and how is that benefiting you?

Basecamp allows our team to keep everything in one place and operate in real time. Far less confusion than using multiple applications or platforms.