Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
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| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Bigin by Zoho CRM with other popular tools in the same category.
There is a lot of functionality and it is very user-friendly
It would be nice if there was quotation functionality and Team email capabilities.
Before Begin I was doing everything in Excel. Begin allowed me to have everything in one software
I am starting new business and started to get lost between calls, deadline, emails etc. and than i found @Bigin .. and it was so easy and flowless how i started to be on top of all the streamlines i am working on and at what stages .. this platform is a comprehensive intuitive standalone CRM suitable for both small and medium business and team collaboration .. affordability is another postive side for the app and their subscription options are very suitable. i believe if you require an easy to use, friendly CRM with all features you need to be ontop of your sales pipeline than@bigin is the starting point ..
Dashboards are kind of suficient but need ability to provide customization and configuration
keep track of multiple deal pipelines in different business verticals
Its simplicity, its ease of use, its clean UI, but oh so complete for companies whom have choosen to take the first steps into decent CRM, over spreadsheets. The mobile version is an absolute cracker, fully adapted to use the iOS capibilities (!!) A must-have for sales-persons on the road. Nice, neat and highly customisable. So adapts to any kind of User. 200% recommendable.
not realy dislikes, but we await more extended integration to Zoho Mail
no more ugly, unworkable and outdated spreadsheets. B2B-team now uses modern methods thanks to Bigin (!!)
Bigin is an Easy to use CRM. Great Mobile and PC CX and pricing
Personalization is not included. More iIntegrations are required.
Contact and Sales management
We always have problems using apps and software due to complexity, and usually the team fades off of them Bigin is simple and I people are more inclined to use it
It has everything we need right now. There might be one thing, once we have a company linked with a contact and in the pipeline, when we want to create a new deal, it appears again, and there is a risk of dpuble contact, but it can be resolved with filters
It is helping us track and manage sales
Adaptable to my business, all the fields I need, easy product creation, fast pipeline and sales forecast
Telephony and SalesIQ integration, The first one is not complete with Yeastar P series, and SalesIQ are not integrated yet.
No more Excel sheets, cloud-based data, multiple users and permissions, account assignations, reports, or fast pipelines, centre the efforts on critical areas now visually available.
Simple and easy to use CRM for the beginers.
Nothing do far, just finising the trail.
Consolidtaing multiple contacts from different excel sheet
How easy it is to use and to get going. The interface is pretty simple in a good way.
Maybe not the best options for bigger businness.
Getting insights on our sales. Being able to extract valuable information from sales.
Clean interface, great support, super easy to learn and use.
There are some small limitations when it comes to emailing and reporting.
Great tool for managing small sales teams and have entry-level salespeople learn how to use CRM systems.
Bigin is power packed with the essential features required for a compact CRM. A single account gives a 360 degree view of the customers. It's 'Email-in' feature converts all incoming team emails to CI records. File Cabinet secures files & documents within begin & also generates a portal for the customers to upload their documents. Allows the users to integrate various applications such as PageSense & Zoho Survey.
Bigin lacks advanced automation capabilities of Zoho CRM. Creation of 'Toppings' & 'Custom Components' requires coding knowledge. Workflow functions are based on Deluge- which is Zoho's own scripting language for customizing Zoho products.
For a long time we were searching for the right CRM. Thankfully, Bigin brings essential CRM capabilities at an affordable price tag. We were relying on spreadsheets for most of our activities, Bigin is a great step up & it also helps us in creating better customer relations.