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Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5

( 286 )

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Bigin by Zoho CRM Reviews & Product Details

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2025
Bigin by Zoho CRM Logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Oct 14, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho Begin"
What do you like best about Bigin by Zoho CRM?

There is a lot of functionality and it is very user-friendly

What do you dislike about Bigin by Zoho CRM?

It would be nice if there was quotation functionality and Team email capabilities.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Before Begin I was doing everything in Excel. Begin allowed me to have everything in one software

Small Business (50 or fewer emp.)
Oct 09, 2023
 Source
Overall Rating:
4.5
Khalid O. avatar
Khalid O.
Principal Consultant
Share
"Bigin By Zoho - Complex Task Made Easy"
What do you like best about Bigin by Zoho CRM?

I am starting new business and started to get lost between calls, deadline, emails etc. and than i found @Bigin .. and it was so easy and flowless how i started to be on top of all the streamlines i am working on and at what stages .. this platform is a comprehensive intuitive standalone CRM suitable for both small and medium business and team collaboration .. affordability is another postive side for the app and their subscription options are very suitable. i believe if you require an easy to use, friendly CRM with all features you need to be ontop of your sales pipeline than@bigin is the starting point ..

What do you dislike about Bigin by Zoho CRM?

Dashboards are kind of suficient but need ability to provide customization and configuration

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

keep track of multiple deal pipelines in different business verticals

Small Business (50 or fewer emp.)
Oct 05, 2023
 Source
Overall Rating:
4.5
Dries V. avatar
Dries V.
Business Support
Share
"Perfect CRM for SMB"
What do you like best about Bigin by Zoho CRM?

Its simplicity, its ease of use, its clean UI, but oh so complete for companies whom have choosen to take the first steps into decent CRM, over spreadsheets. The mobile version is an absolute cracker, fully adapted to use the iOS capibilities (!!) A must-have for sales-persons on the road. Nice, neat and highly customisable. So adapts to any kind of User. 200% recommendable.

What do you dislike about Bigin by Zoho CRM?

not realy dislikes, but we await more extended integration to Zoho Mail

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

no more ugly, unworkable and outdated spreadsheets. B2B-team now uses modern methods thanks to Bigin (!!)

Small Business (50 or fewer emp.)
Oct 04, 2023
 Source
Overall Rating:
4.5
ER
Elkin R.
Founder
Share
"Great CRM to Start"
What do you like best about Bigin by Zoho CRM?

Bigin is an Easy to use CRM. Great Mobile and PC CX and pricing

What do you dislike about Bigin by Zoho CRM?

Personalization is not included. More iIntegrations are required.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Contact and Sales management

Small Business (50 or fewer emp.)
Oct 03, 2023
 Source
Overall Rating:
4.5
BB
Botond B.
Founder
Share
"Bigin, finally a simple CRM"
What do you like best about Bigin by Zoho CRM?

We always have problems using apps and software due to complexity, and usually the team fades off of them Bigin is simple and I people are more inclined to use it

What do you dislike about Bigin by Zoho CRM?

It has everything we need right now. There might be one thing, once we have a company linked with a contact and in the pipeline, when we want to create a new deal, it appears again, and there is a risk of dpuble contact, but it can be resolved with filters

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It is helping us track and manage sales

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
4.5
Miguel R. avatar
Miguel R.
Senior Consultant
Share
"great experience with Zoho Bigin"
What do you like best about Bigin by Zoho CRM?

Adaptable to my business, all the fields I need, easy product creation, fast pipeline and sales forecast

What do you dislike about Bigin by Zoho CRM?

Telephony and SalesIQ integration, The first one is not complete with Yeastar P series, and SalesIQ are not integrated yet.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

No more Excel sheets, cloud-based data, multiple users and permissions, account assignations, reports, or fast pipelines, centre the efforts on critical areas now visually available.

Small Business (50 or fewer emp.)
Jul 31, 2023
 Source
Overall Rating:
4.5
Manjusha M. avatar
Manjusha M.
Founder & Ceo
Share
"Start with Bigin CRM"
What do you like best about Bigin by Zoho CRM?

Simple and easy to use CRM for the beginers.

What do you dislike about Bigin by Zoho CRM?

Nothing do far, just finising the trail.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Consolidtaing multiple contacts from different excel sheet

Small Business (50 or fewer emp.)
Jul 25, 2023
 Source
Overall Rating:
4.5
JS
Joao S.
Founder
Share
"Very straight forward CRM for smaller business'."
What do you like best about Bigin by Zoho CRM?

How easy it is to use and to get going. The interface is pretty simple in a good way.

What do you dislike about Bigin by Zoho CRM?

Maybe not the best options for bigger businness.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Getting insights on our sales. Being able to extract valuable information from sales.

Mid Market (51-1000 emp.)
Jul 20, 2023
 Source
Overall Rating:
4.5
KM
Karim M.
Ceo & Founder
Share
"Great for startups"
What do you like best about Bigin by Zoho CRM?

Clean interface, great support, super easy to learn and use.

What do you dislike about Bigin by Zoho CRM?

There are some small limitations when it comes to emailing and reporting.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Great tool for managing small sales teams and have entry-level salespeople learn how to use CRM systems.

Mid Market (51-1000 emp.)
Jul 10, 2023
 Source
Overall Rating:
4.5
PRIYAM V. avatar
Priyam V.
Founder
Share
"Simplified CRM solution for SMBs"
What do you like best about Bigin by Zoho CRM?

Bigin is power packed with the essential features required for a compact CRM. A single account gives a 360 degree view of the customers. It's 'Email-in' feature converts all incoming team emails to CI records. File Cabinet secures files & documents within begin & also generates a portal for the customers to upload their documents. Allows the users to integrate various applications such as PageSense & Zoho Survey.

What do you dislike about Bigin by Zoho CRM?

Bigin lacks advanced automation capabilities of Zoho CRM. Creation of 'Toppings' & 'Custom Components' requires coding knowledge. Workflow functions are based on Deluge- which is Zoho's own scripting language for customizing Zoho products.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

For a long time we were searching for the right CRM. Thankfully, Bigin brings essential CRM capabilities at an affordable price tag. We were relying on spreadsheets for most of our activities, Bigin is a great step up & it also helps us in creating better customer relations.