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Bigin by Zoho CRM CRM Software logo
Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5

( 286 )

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Bigin by Zoho CRM Reviews: 4.5/5 — Highly Rated

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
AI Call/Text Automations / Virtual Agent
AI Lead Scoring
AI assistance (summaries, signal detection, scoring)
API / SDK / integrations
API / Webhooks / Integrations
API Access
Appointment Scheduling
Automated workflows / task automation
Calendar / meeting sync
Call Logging
Collaboration / team roles & permissions
Collaboration Tools
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 10, 2026
Bigin by Zoho CRM CRM Software logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Apr 11, 2023
 Source
Overall Rating:
5.0
FM
Fanny M.
Founder
Share
"Me encantó Bigin"
What do you like best about Bigin by Zoho CRM?

Los Pipeline, me cautivaron. Definitivamente es una gran opción para cuando estas iniciando, además ña atención por parte de soporte es continua y amable.

What do you dislike about Bigin by Zoho CRM?

Lo único que me gustaria integrarán, es la fijación de objetivos por cada pipeline que se agrega, de esta forma podría ser medible los avances.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Control de proceso con cada linea de negocio

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
FP
Filipe P.
Founder
Share
"BIGIN CRM - ÓTIMA ESCOLHA"
What do you like best about Bigin by Zoho CRM?

Na minha opinião é o CRM mais amigável para quem está começando no mundo do CRM. Ferramentas robustas, com um preço justo e funcionalidades intuitivas.

What do you dislike about Bigin by Zoho CRM?

Eu creio que chegou a hora de todos os CRM's começarem a vir com omnichanel de app de mensagerias como Whatsapp, Instagram, Telegram e outros de fábrica. Isso serve para todos.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Resolver questão de processos de atendimento na minha empresa, dando a visão geral pra mim e dos atendentes de todo atendimento deles.

Small Business (50 or fewer emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
AS
Ashish S.
Ceo
Share
"Great CRM to start with. Cost effective and easy to use. Love it."
What do you like best about Bigin by Zoho CRM?

Ease of use and options for customizations are great. Learning curve is hardly a few hours and thats it you're ready to go. Also the cost is way low compared to other competitors out there.

What do you dislike about Bigin by Zoho CRM?

As of now there is nothing i dont like. It gets the job done for me. The UI is great, i think everyone should give this a try once. It's worth it.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Managing leads has become super easy and super fast. Also the automations make life easier. You just need to follow a few steps and everything is streamlined now

Small Business (50 or fewer emp.)
Mar 18, 2023
 Source
Overall Rating:
5.0
PM
Pedro M.
Founder
Share
"Excellence product in the CRM organization 5*"
What do you like best about Bigin by Zoho CRM?

Simplicity, Organization, Intuitive Great integration experience with office and email

What do you dislike about Bigin by Zoho CRM?

Limitation of Pipelines Space 1 GB is not enough for the Pro plan

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Organization of dispersed data in the Entity. It centralizes the information very well.

Small Business (50 or fewer emp.)
Mar 17, 2023
 Source
Overall Rating:
5.0
JK
Jeramie K.
Owner
Share
"Fantastic Support"
What do you like best about Bigin by Zoho CRM?

User INterface is easy to use and I really enjoy the customization features

What do you dislike about Bigin by Zoho CRM?

Its a great solution for the price. If you are looking for more than check out the full CRM

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It is making it easier to get a full view of the production in one area

Mid Market (51-1000 emp.)
Mar 11, 2023
 Source
Overall Rating:
5.0
Siddharth L. avatar
Siddharth L.
Sales And Marketing Manager
Share
"The interface is very productive"
What do you like best about Bigin by Zoho CRM?

Sales funnel and assigning leads to entities. Saving contact information and business information. Adding a new deal was easy as it guides you through the entire process

What do you dislike about Bigin by Zoho CRM?

Nothing as such zoho bigin is a good tool

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Sales engagement is the issue to keep track on the active leads

Small Business (50 or fewer emp.)
Mar 03, 2023
 Source
Overall Rating:
5.0
Victor R. avatar
Victor R.
Cofundador
Share
"Um ótimo custo benefício para CRM"
What do you like best about Bigin by Zoho CRM?

O preço! Ele é muito barato para o que entrega em relação aos concorrentes. Além de ser modular, fácil de aprender, ser completo e ter diversas integrações.

What do you dislike about Bigin by Zoho CRM?

Acredito que falta algumas personalizações em cards. Mas nada de muito grave. apenas uma opinião pessoal. No geral a ferramenta é ótima para o que se propõe.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

O Bigin me ajudou a organizar meu fluxo de vendas de forma profissional e tecnológica.

Small Business (50 or fewer emp.)
Feb 27, 2023
 Source
Overall Rating:
5.0
ML
Meeran L.
Founder
Share
"Best Solution for CRM"
What do you like best about Bigin by Zoho CRM?

The design of the Dashboard made my mind to use it very often, After started using this I closed more deals with ZOHO CRM

What do you dislike about Bigin by Zoho CRM?

It's a little tricky to understand initially. I have invested too much time using the app.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Mainly with Followup. Its very easy to schedule and follow. Because of this ZOHO Bigin, I have closed my deal.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
José Luis G. avatar
José Luis G.
Socio Fundador | Broker Inmobiliario
Share
"Bigin el mejor CRM para emprendedores que encontré"
What do you like best about Bigin by Zoho CRM?

Muy sencillo de configurar, como emprendedor encontré todo lo que necesitaba de un CRM

What do you dislike about Bigin by Zoho CRM?

Espero pronto tengan lista la integración con Whatsapp, sé que ya están trabajando en eso

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Gestión de clientes, me permite llevar un seguimiento del flujo o proceso de venta.

Mid Market (51-1000 emp.)
Feb 04, 2023
 Source
Overall Rating:
5.0
Kuba Z. avatar
Kuba Z.
Chief Executive Officer
Share
"Great simple tool for managing customers in small/medium b2b business"
What do you like best about Bigin by Zoho CRM?

Simplicity, it just do the job with basic and super easy to use features.

What do you dislike about Bigin by Zoho CRM?

Not sure, till now didn't find anything that I really dislike.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Easy way to track customers related activities, sales, opportunities and customer satisfaction.