Bigin by Zoho CRM Reviews & Product Details

Really flexible and adaptive CRM Integration with Gmail is also seamless

Need to figure out more regarding pipelines

Helps look at revenue chart at various stages

Its very clean and easy to use with most vital features required in CRM

More integrations with 3rd party tools would have been better

Its useful for Internal B2B CRM

It is clear and easy to use and implement into the workflow, with many integrations that encourage frequent usage. Customer support is readily available and ready to assist

It's designed for freelancers and small agencies, so it lacks small features like a time tracker. Nothing serious

Facilitates workflow and helps me keep results under control. It makes me more efficient

Cost effective and easy to use. The platform has minimal learning curve.

Limited features and upgrade to most required features.

Bigin by Zoho CRM is an absolute game-changer! It's solving the age-old issue of complexity in managing customer relationships for small businesses. With its simplified interface and powerful features, it's like having a personal assistant dedicated to organizing everything seamlessly. First off, the streamlined nature of Bigin makes managing customer data an absolute breeze. No more drowning in spreadsheets or getting lost in a labyrinth of information. It's all neatly organized and easily accessible, saving me heaps of time and sparing me from those dreadful data-entry headaches. What's more, its user-friendly design allows me to focus on what truly matters: nurturing relationships. The ability to track interactions, follow-ups, and deals all in one place helps me stay on top of my game. It's like having a cheat code to supercharge my productivity! The icing on the cake? Bigin's affordability. As a small business, cost-effectiveness is crucial, and Bigin delivers top-notch functionalities without burning a hole in my pocket. It's like having a premium CRM experience without the premium price tag. The benefits are immense! Not only does it enhance my efficiency and organization, but it also boosts my confidence in managing client relationships. When your CRM does the heavy lifting, you're free to focus on providing stellar service and growing your business. In a nutshell, Bigin by Zoho CRM isn't just a tool; it's a game-changer that simplifies my work life, empowers me to nurture customer relationships effectively, and ultimately contributes to the success and growth of my business. It's like having a trusted ally by my side, and that's priceless!

The UI is clutter free and absolutely to the point. Decent amount of customisation is possible at user/company level. Also the fact that there is an app for the phone is very helpful specially for sales team for recording their calls to prospects and customers.

The downside that I have seen so far is that their is no onboarding training on offer currently. This in my opinion is a flip side for first time CRM users as they need some decent amount of training to be given to use the CRM to their benefit. Also I noticed that some bare basic things like their add-ons are not exactly integratable. For ex. I have zoho invoice add-on on bigin. but if I create a quotation from within bigin in zoho invoice, the quotation value doesn't reflect in the pipeline. In order to make it, some codes need to be written as per their customer support. And that service is chargeable.

I am still in evaluation stage. But once implemented, it will help us capture immense amount of data and give us insights about Win-loss scenarios, potential opportunities etc etc. Right now there is no CRM in place within the organization. Once data capture happens properly, even dashboards will get built up which will help the management in taking better informed decisions. Also the add on of zoho invoice has made the job of preparing quotations and invoices very easy and in a presentable format.

CanBan View, Easy To USE Whatsapp Integration

BUlk Whatsapp Sender Not Included - ITs A Must

Organising & Tracking Sales Team

Easy to use. The pipeline structure to processes is very simple and in fact simplifies the way we look at our systems.

A native integration with Slack would be good for us (though it can be achieved via Zapier).

It provides a simple and highly visual way for us to manage workflows.

I just recently started using Bigin as my CRM for my Real Estate Group and I love it. Its easy to use, very affordable and overall a great product.

I dislike that all the add-on's come with additonal fees, and the onyly way to make your full platfrom run properly is to add in all the moiving poarts at an additional cost for each.

They are making the aease of runing my RE Group easier and more streamlined.

The short learning curve for users and the granular setup options you can customize for own purposes. No clutter or non-used ítems, it has the things you need for a primary to medium company looking to follow their sales more clearly. For the number of features, the price is super competitive.

Browser Notifications are missing. The Email templates can improve a little bit, and the default system notifications can´t be modified. Dashboards do not have pdf export option. Can´t determine incoming IMAP messages dates, it just grabs everything that the Inbox connected haves.

Simple sales following, if data quality is monitored by admins, the lecture of the movements becomes easier. Out company have a better view of what is happening across sales deparments.

Bigin by Zoho CRM is an affordable yet flexible and adaptable CRM system. It is eas to implement and customise and cane be extended with multiple integrations. Fields can be customised on the fly and it's a highly intuitive system that requires little tech expertise. The integration with Gmail is also seamless and makes managing contacts and emails very easy. Customer support is also responsive. I use Bigin every day and am thrilled to have found such a great system, at last.

The part of Bigin that I haven't quite msatered is Pipelines. I'm not sure that I have fully grasped the concept or how best to sue them. This would be a simple matter of reading up on the tutorials etc to manage this side effectively. It looks like a well organised module.

Bigin by Zoho CRM has enabled me to get my contact management system under control, with minimal time investment to set up. I can also add and change fields as I go, as needs crystalise. It's a great tool and is excellent value for money.