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Carepatron N/A logo
Carepatron
Beautiful, affordable practice management software built for healthcare teams and the people they serve.
4.6

( 128 )

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Carepatron Reviews: 4.6/5 — Highly Rated

Carepatron Overview
What is Carepatron?

Carepatron is an all-in-one, cloud-based practice management and EHR platform for healthcare teams and solo clinicians. It combines scheduling, telehealth (built-in video), clinical documentation with customizable templates, AI-powered scribing and summarization (AI Scribe v3.0), billing and invoicing, insurance/RCM services (US), client portals, secure document storage and workflows into a single workspace. Carepatron offers a free tier with meaningful features and paid Plus/Advanced tiers for teams, plus an optional managed billing add-on in the US.

Company Carepatron
Year founded 2019
Company size 51-200 employees
Headquarters New York, NY, United States (original HQ Tauranga, New Zealand)
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Crevio
Sponsored
5.0
(1)
Free plan available
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Ask Questions about Carepatron
What Carepatron is best for?
How does Carepatron compare to Sage Intacct?
What are the pros and cons of Carepatron?
Carepatron Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Freelancer
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support Chat, Email/Help Desk, Knowledge Base
Training Documentation, Videos, Webinars
Languages English
Carepatron Pros and Cons
Pros
  • All-in-one feature set (scheduling, telehealth, clinical notes, billing) reduces need for multiple tools.
  • AI Scribe included even in free tier.
  • Transparent pricing tiers and a usable free plan.
  • Strong security and compliance (HIPAA, GDPR, PIPEDA).
  • International reach and multiple languages supported.
Cons
  • Some advanced features (full insurance billing, e-prescribing, public API) limited to US or still under development.
  • Free plan storage limited (1 GB).
  • User reports of video/telehealth reliability and billing integration glitches.
  • Per-user pricing can become costly for larger practices.
Carepatron Features
2-Factor Authentication / Security Features
A/B testing / variant designs / mockup variation
AI / automated transcription / summarization
AI support / AI agents / translation
AI-powered Guidance / Assistance
API / Developer Access
API / Refresh from external data
API / integrations / SSO / SCIM
API / integrations with third-party tools
API Access
API access (for automation)
API access / developer integration
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 25, 2026
Carepatron N/A logo
128 Carepatron Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
Glenda B. avatar
Glenda B.
Founder
Share
"Carepatron completely covers my clinic needs"
What do you like best about Carepatron?

I love that Carepatron securely holds my client details, clinic notes and my scheduling calendar. The templates and associates free educational sements on various therapy approaches challenge me to grow and give me confidence to take on clients I might otherwise be hesitant about. As a practitioner starting out in private practice I feel very supported using Carepatron's suite of clinic software.

What do you dislike about Carepatron?

There hasn't been a downside thus far for me. The software is intuitively easy to figure out - I'm hoping they will allow more storage on th free plan as a starting out practitioner that would always be good!

What problems is Carepatron solving and how is that benefiting you?

Carepatron particularly solved my need for Telehealth software and it works like a dream in that regard.

Enterprise (> 1000 emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and easy to use on a daily basis"
What do you like best about Carepatron?

It's very simple to use! I enjoy using it to perform assessments.

What do you dislike about Carepatron?

Everything has been very helpful. I see no downsides.

What problems is Carepatron solving and how is that benefiting you?

It's helping me to do assessments quickly and efficiently.

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
NY
Nazley Y.
Founder
Share
"Worth every cent"
What do you like best about Carepatron?

I use Carepatron for my private practice. It has saved me a lot of administrative time, and it's very easy to use. I can't remember how I got things done before!

What do you dislike about Carepatron?

It is so affordable - it's hard to fault it.

What problems is Carepatron solving and how is that benefiting you?

I previously used word document to write notes, saved in folders a computer. Carepatron has made this process flawless, with clean formatting for patient notes. It is easy to access information and saved to the cloud so it's accessible from anywhere.

Mid Market (51-1000 emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
Heather K. avatar
Heather K.
Home Health Care Aid
Share
"Product is amazing"
What do you like best about Carepatron?

Allows me to connect to clients and employees with ease

What do you dislike about Carepatron?

I'm still learning so I can answer this later

What problems is Carepatron solving and how is that benefiting you?

Communications with patients is easier

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Experience"
What do you like best about Carepatron?

I absolutely love how streamlined it is and how I can easily change appointments, get test result, update information. So much easier than calling especially when I don't have the time to talk on the phone or risk being on hold

What do you dislike about Carepatron?

I honestly have nothing negative to say, I can think of nothing I didn't like

What problems is Carepatron solving and how is that benefiting you?

Easy appointment scheduling and changing

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great App for all off my counseling"
What do you like best about Carepatron?

Carepatron is the best app available for the money. The best thing is that it is free and very robust.

What do you dislike about Carepatron?

I don't like that you cannot have a minor client with the same phone number and email as their parent to send appointment alerts to.

What problems is Carepatron solving and how is that benefiting you?

It is a great place to keep all my notes on my clients and also syncs with my calendar for appointment scheduling

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
EMMA C. avatar
Emma C.
Graduate Therapy Intern
Share
"One of the easiest EHR"
What do you like best about Carepatron?

I really like how easy it is to navigate the site. The dashboard proivdes basic information for each profile. The templates allow quick and easy documentation which is very helpful.

What do you dislike about Carepatron?

I do not like that you cannot import your own templates, instead you have to copy/paste.

What problems is Carepatron solving and how is that benefiting you?

It is providing an EHR for my foundation, allowing providers to schedule and document interactions

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
MD
Monika D.
Founder
Share
"The answer to EHR for small businesses"
What do you like best about Carepatron?

Carepateon brought instant relief to all the stress of setting up a new private practice. The simplicity and all-encompassing platform that was affordable was an answer to exactly what I was looking for. I am especially appreciative for the ability to two-way sync my Google calendar without needing to pay extra money and I love the chat feature to support me learning the platform when I feel stuck.

What do you dislike about Carepatron?

The simplicity also brings a few limitations, not being able to customize small things like only showing initials on the calendar to protect confidentiality. However, I have been able to find creative solutions so far.

What problems is Carepatron solving and how is that benefiting you?

Carepatron is providing a place where billing, documentation, scheduling, and telemedicine is all in one place for free and HIPPA compliant. I couldn't believe it when I found an option that had all of this together. Plus, live support! Incredible.

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
CS
Cameron S.
Founder
Share
"Great for all around use as a mobile doc"
What do you like best about Carepatron?

Ease of use, has all needs in ehr and billing for a cash practice with good preloaded forms to start and then edit your own

What do you dislike about Carepatron?

Some features on home page could be modified to be easier for practioner

What problems is Carepatron solving and how is that benefiting you?

None at this moment, have had no major issues

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
AP
Atavia P.
Founder
Share
"Very good 😊"
What do you like best about Carepatron?

Care patron has held my information in the utmost confidence and have made all materials and products user friendly I couldn't ask for more thank you! Very professional and prompt customer service as well. Bravo 👏

What do you dislike about Carepatron?

I can't say I have any dislikes or disqualifications. Thank you 👍

What problems is Carepatron solving and how is that benefiting you?

I can write doctor notes and excuses for my patients quite easily.