Chatter Reviews: 4.1/5 — Solid Choice

Chatter is one of a great aap and i love to use over an two or three hours and i recommended to use this aap.

I love this aap but sometimes failures or slow connections the application hanging issues.

I think this aap lots of help to me for enjoying each and every movement for my expending hours.

Salesforce Chatter is a very efficient technological tool in the communication of the company, since it allows us to be in direct contact with employees, creating a profile for each of them, where you can define the activity that you perform in the company and its assignment of tasks, creating an intranet or company directory, for a platform between employees and customers keeping the progress of projects informed, employees can contact both people and documents to improve sales opportunities, and contribute to service or maintenance cases, marketing campaigns for projects, products, materials and tasks or motifications. It can also be linked to Facebook and LinkedIn, Chatter allows reports on progress of works and follow up on budgets and closing contracts.

Salesforce Chatter is a communication tool that provides security and confidence to the company, for its versatility to handle sales and develop marketing campaigns, only that it is free for a month and then, you must acquire a license or subscribe to a plan by paying a price according to your need, you must also have a server and be connected to the internet to use the application, you can use the application from any computer that has the application and you have the affiliation, it is a very useful tool for the company and you can use at any time to make modifications to important tasks or notifications.

Saresforce Chatter in a tool that has allowed the company to improve its sales processes on a platform that is customized for the project business. We have benefited from managing growth opportunities in the construction sector with the progress of important projects and of great relevance and prestige for the company, allowing us to understand and carry out actions on each contract of the company, also turning the project into ongoing opportunities For the growth of the personal brand of the company by closing more contracts in the planned lapses, Chatter is a tool that has allowed us to sell more intelligently and quickly important products, optimally preparing personnel to sell and understand their commercial activity with each project of the company, realizing a full and great potential of performance of concectivity and positioning to the maximum every day in the sales, to the sell the way you want by customizing the image with salesforce Chatter on the platform.

What I like about Chatter is the convenience to communicate with colleagues without the use of instant messaging applications.

There is no link or tab in Salesforce where you can easily access it for a more convenient communication experience.

More on work-related stuff

Super easy to work with salesforcw across regions and different sales teams!

Sometimes the email alerts can be a little annoying

Staying on top of opportunities and moving quickly to approve different deals

Chatter makes it easy to communicate with the appropriate people within the Salesforce case. Very easy to keep track of everything.

Not much to dislike about this feature. Very easy to use!

Allows me and colleagues to keep track and send notifications to outstanding cases

notifications when personally mentioned in a chatter post

Nothing. It's very efficient and easy to use

track client progress

Chatter makes it easy to add updates, reminders for others, attachments, and even link other Salesforce records

My only concern with Chatter is the notifications at the top of Salesforce. Without constantly focusing on the incredibly tiny reminder bell, you can easily miss collaboration opportunities.

We have found Chatter to be extremely helpful when connecting multiple records and teams. The end result is an increase in productivity & teamwork

SF chatter is a simplest way of communication to a group or whole organisation, for me it’s very helpful as it gives me global updates on what’s happening around in the market and new development in my organisation

Some update are missing though it can be found when we login to SF account , still email updates are limited

Easy communication

Chatter is a great tool, that is enabling different teams within an organization to easily chat and keep an accurate log of all the communication between teams and past teams on key accounts.

Some of the communication isn't as urgent as it may seem, and it will log that information permanently. You want to make sure that your team knows to only include urgent/very important information, and the rest can be instant messaged, emailed, or texted.

Fast communication on key accounts, so that you are able to solve problems quicker and ensure great customer satisfaction, when time is a crucial factor.

Quick notifications and easy to work with.

Sometimes is not private And anybody can see your comments.

It help me to get quicker assistance from different departments and help customers.

The communication is public because Chatter is mainly used on accounts, contacts, leads, and opportunity pages. I need to track the progress of deals and prospects with everyone in the org, so this public method gives leadership a way to stay aligned.

That some colleagues message off of chatter, like theyre avoiding detection.

Transparency in the org, less secrecy in deals and process to help coach reps as well as highlight success.

Quick and easy way to keep in the loop about what is going on with accounts

Nothing that I dislike, only wish the info would be able tp be shared between mutual accounts

Keeping a running record of activity on accounts

Thw ability to liaise with anyone from the business regardless to where there based

To be honest there is nothing really to dislike. Great interface and very easy to use

Sharing best practice and reaching out for support

Chatter allows my clients and co workers to post questions or records and discuss them.

You need to create a user for customers to use instead of then being able to login with their own credentials.

Including customers to the conversation and being able to get their input on certain things.

Chatter makes it easy to communicate with individuals from all offices, not just local employees. We can chat about trending "workplace" topics and really engage with each other through this. It's also super easy to follow someone so that everything they post, related or not, comes straight through to your notifications first. It's like Facebook and Twitter but entirely for business .

Sometimes the notifications get a bit irritating but it's easy to "unfollow" a post to remedy the situation.

It's easy to join discussions with others and gain helpful insites about problems that not only I'm facing but so are they and the solutions that have been found.

It is a quick way to communicate with people and makes it easier for people to know exactly what you are referencing. I like to tag people I need to talk to and it sends them an email as well so they can see it faster.

You cannot edit a post, only delete and start over. Makes it hard to correct mistakes and takes longer.

Only benefits communication within my workspace whether I am asking someone a questions or showing them something.

Chatter is a great software that allows for sharing of files and data across the entire staff

Sometimes there can be troubleshooting errors, but they are easily resolved.

The benefit to chatter is that it allows for easy access to files and data so that everyone may view. It also allows for social interaction between colleagues.

Files sharing & Communication, getting updates on subscribed fields of salesforce objects.

not for video sharing only files sharing and team chatting

Files sharing between team members at huge size once.

It allows to keep me updated on work events, processes, training, and celebratation.

Nothing I dislike, i think it is a great tool.

If I am unable to find out a process or speak to someone in person, I can ask someone on chatter snd get an answer right away.

I enjoy that Chatter allows the user, at a glance, to see EXACTLY what activity has happened, when it occurred, and who touched it last.

it can be a bit unwieldy when you get into the bigger projects. there is a "collapse" function that aids in that somewhat, but you lose that point-by-point visibility

Chatter makes it easy to check in with teams on the status of multiple projects at once. I manage a bunch of titles at once, and having that 'at-a-glance' control is a huge timesave

creates one spot for everything needed on an account or contact

I forget to check and it's not very visible

communication, staying up to date, prep for meetings

Chatter was used as an internal function.

I have no complaints about chatter. It’s very user friendly

Chatter gave us the opportunity to communicate across different departments.

I work with dozens of people in my company, and Chatter via Salesforce is a great way for me to keep track of all requests.

I've heard from some folks that they don't get their chatter notifications.

I'm able to organize my work with Chatter!

I like how you can always see when notes and comments are edited. It allows for appropriate compliance for CSM managers.

I haven't seen anything yet that I dislike.

No problems, just a much better way to mark accounts for appropriate follow ups.

I like that you can ask a question or make a remark that pertains to a certain lead and it can be seen directly in that lead. Also that you can tag people to make sure they see it. I also like that you can see if they have actually seen your comment as well.

I think it's great, but if I had to choose something that I didn't like, maybe the layout could be a little better.

It helps make sure that the comment I'm making is being connected to a specific lead, so the person who I'm trying to alert knows exactly which lead I'm referring to.

You can keep direct contact with team members without clogging your email. Easy to tag team members to bring their attention to a post. And easy to navigate no matter how tech savvy you are.

We have had some issues with it going down, it’s happens a couple times a week.

We are solving the communication barrier between management and entry level employees.

The ability to keep a trail of notes and tag individuals who need to be aware. You can comment on specific contacts, accounts or opportunities and keep them all tied together.

The Chatter posts can get a bit long and hard to find the information you require. Not knowing where the chatter post is exactly, there is no easy way to search through the function.

It saves sending emails to everybody. Definitely a better collaboration tool than constant email threads. These chatter posts stay tied to the record over time and aren't lost in somebody's email box or if somebody leaves the company.

it helps me stay on top of my sales and questions ppl might have in salesforce for my business

there is not much i do not like about the system, it works as designed

people writing in for answers on clients or when my clients orders are processed

I like the "news feed" aspect to Chatter. When looking at specific contacts or opportunities it is helpful to have any/all notes stored in one common area. If I need to go back and look at a meeting I had with a prospect, all of my and my teams call notes are posted in Chatter.

One feature I would like to see is a notification system for Chatter threads. For example, if I have posted in the Chatter on an opportunity, and someone else posts Chatter to the same opp a week later, I would like a notification.

No problems with Chatter; it has been very convenient for my team and I to use. One note: we mainly use Salesforce Classic so I'm unsure of how Chatter performs within Lightning.

I use this all the time to at mention things to fellow colleagues about pertinent information on a case or contact

Sometimes the notifications can be a little much.

use this to keep track of info, such as details, documents, photos relevant to a case or contact.