Chatter Reviews: 4.1/5 — Solid Choice

being able to communicate with on directly objects in my salesforce org

mostly where it is placed in the latest interface in org. It can be customized though

Connecting info response directly with cases and issues relating to objects is helpful to my team

- We can do posts and comments on the record itself via chatter that helps to avoid all the back n forth with the agent to share record links and then look into something - Chatter also have the option to tag salesforce users, which notifies via email who have been tagged - We can add attachments as well in different formats.

Nothing to dislike simply loved it....................................

Being Salesforce Admin, it is always an issue to ask record link and then look into the records; through chatter sales reps or ops can directly tag us on the record itself and can relate what exactly they want us to look into for further resolution, also we have integrated chatter with service now, so that whenever someone tag to defined group it creates ticket automatically which is amazing. We can limit the audience too via chatter if we don't want it to make it available for everyone in organisation

The OS AND UI are brilliantly designed and functional.

Some of the hot keys don't work fully as planned but still works better then most similar softwares

Problems are essentially day to day operations but the benefits it's the optimized communications and transparency.

Chatter is a place in Salesforce where users can post and view the activities they have access to see. It acts as a common forum for the Salesforce Users to Post the Activities. It can be used with multiple automation tools like Process Builder etc. There can be automation written on chatter to Post the feeds like Sales of the Company with multiple Criteria. Chatter is one place where you can assign tasks to other users, and you can notify the users with a Feed/Activity to take care. Chatter is an essential tool and forum in Salesforce to keep the teams in sync with each other.

There is nothing to dislike about chatter as it is the Common forum required in Salesforce to keep everyone updated with the latest feeds. They can work on the User Interface of the Chatter to make it more attractive for users.

The Major problem solving with Chatter is that we can post the feeds within a Team, and people who are part of a group or have access can see the feeds. Activities and tasks can also be aligned, and notification will be passed to the user on Chatter. Automation tools can use it like Process Builder, which can Post the feeds when specific criteria are Meet. We can share News files on the chatter in the Public forum.

Its user friendly, easy to navigate and use

There are newer apps to communicate with now, that have more functionability

Communication, fast reliable

Chatter is a true Facebook feed inside your Salesforce. It's so powerful and so easy to use.

Could have even more features to make it even more powerful

Chatter it's our main tool use for communication, mainly between sales and marketing

You can chat with your teams and you have the data infront of you since it is a part of SFDC.

Nothing that i can think of. I like the older version better

Talking to teams on daliy basis check their data on SFDC and give my inputs there itself.

I like that the chatter have so many features on how the software can be use. It allows you to take advantage of the social networking approach by letting the users to establish networks of coworker, and team peers to follow, and allow them to streamline productivity by keeping everyone on the same page & updated on documents and projects. I think Chatter is a software that can be use for different type of business or people for a long time without faded out. Believe me if I put my name behind it, the product is a good product. I'm a very detail and careful person when it comes down to purchases anything because I like to spend my money wisely!!!

The only thing I dislike about chatter is that it can be cine clutter but other then that it's great. Sometime the program freezing up but so do other software that you may work but overall it's not a bad prouct to have her try.

Being able to communicate without sending an email, share content others people might found valuable. Its easy to go found information that you're looking for. You're able to shape on how other might perceived you. It's also easy to maintain and grow relationships. The Chatter program keeps intouch with any and everybody you will like to contact without using email or a phone. It's a good product to share with others.

I love the ease of use for the user! It is so user friendly.

You have to tag individuals each time to reply to them.

We are able to communicate about particular projects, opportunities, or clients with ease. There is no confusion.

Multiple team members can comment on an item and Chatter correlates and groups individual comments in a way that can be searched and displayed. Ability to tag users to notify them and also add images is a bonus

No downsides that I can see. Chatter is built in to Salesforce and is easy to use. I guess a drawback would be if you want to @mention someone who is not a user in your SF org...

The benefit of keeping project stakeholders updated in real time with a quick, relatively informal chatter post has facilitated a lot of agreement outside of formal communication forums. It also helps presocialize ideas with stakeholders.