Close Reviews & Product Details

Super easy and intuitive to learn. I use it every day for work and have no issues with it at all. Very clean layout and lots of nice features to help easily customize. Support customers no matter where or when they reach out. Easily integrates with other systems like Google and Apple. Best crm I have used to date!

Anything that is to dislike is hard remember and a minor inconvenience at most. They do need an Android app for phones!

Close helps me manage all of my clients with ease and makes following up a breeze! Anytime I need to change numbers I don't have to worry about not receiving information from clients. Easily works well with my Google Calendar and syncs with the notifcations to make sure I don't miss anything.

No lags,, easy to access and easy to use

None, all good with using close. It's easy to use

Easy access with my leads

The Autodialer and the email templates + the KI who transcribes the speech into Text.

its not in German but when u have normal english skills its ok

It dials fast and it has not all the other fancy bullshit what the other CRM´s have what onlx distracts one from work

Close is really easy to use, once I joined my curreent empoyer I had to use it & never was difficult start on it. One more thing is that Mobile app is as easy to use as the web app.

I have no complain :D, Close is part of my day to day applications & its really good.

Close helps me to track every interaction I make with my customers. I can maintain a clear overview of what I've done, will do.

I love using close! After using so many systems similiar to it this has been the best for us! It has made life so much easier and the customer service is very fast and efficent. I love the easy to naivagate intrastructure and the features it gives us to make our job so much easy. I use it multiple times of the day to keep on track with my leads.

we need to be able to use SMS outside US and canada

keeping on track with out monthly revenues and be able to follow up with leads

- ease of access - quick resolution - multi UI Integration - Quick customer support

- ios app needs to be more "bug-free" - calling feature needs to be worked upon

- creating a one stop CRM solution - helping me follow up with leads and convert them into paying customers

I recently had the pleasure of working with Close Company,it was an outstanding experience. From start to finish, I experienced a high level of professionalism, efficiency, and dedication. They were only easy-going and relaxed in their approach. Everythign they offered was top-notch.

One potential downside is their pricing. Can eb a little costy

Game changer when it comes to company contact management. Easy solution to keep everything in the one place and be able to see a full timeline of conatcts and reach outs. Template reposnses are a big time helper and you can do emails in bulk

it's easy to use, it records calls, you can power dial out of it. Everything is in one place!

Can't think of anything. I guess you can't use the power dialer function unless you're on the app version.

having everything in one place. The last company I was at, they had too many different apps for everything.

That it has all the tools in one platform for efective outreach

Sometimes it has connection issues even though the internet is good quality

Inbound/Outbound calls and email outreach, it helps me because I do my work in one simple platform and it is easy to use.

Instant user friendly capability ,easy to navigate, great features, ( favorites are the smart view options and the new A.I transcript recording tool).

wish there was a feaature to know how many connections were made in a day when a prospect answers the line

Organizations the sales cycle along with managing and keeping track of my day to day activity. It's very beneficial because I get to organize and monitor my workflow while keeping eye on my deals all the way to close.

Close is the best CRM. You have all the communications from your customer in one place. The power dialer is also very nice.

When I am calling someone wiht close, it sometimes rustles

I have all the communication from a customer in one place.

Ai and how easy it is to track every lead

sometimes when calling a lead it ends the call randomly

tracking customers

Close has a user-friendly interface and has made it effortless for us to integrate with the other software we rely on daily, including marketing automation, email platforms, and e-commerce solutions. This seamless interoperability has allowed us to create a unified workflow and streamline our processes, improving overall efficiency and productivity.

Although Close offers a vast array of advanced features that may initially seem overwhelming, embracing the learning curve leads to immense growth and benefits. Thanks to the platform's comprehensive support resources, we can quickly master the CRM, ultimately improving efficiency, nurturing customer relationships, and driving business success.

Close has been an integral part of our success over the years. By streamlining customer management, providing insightful analytics, and integrating seamlessly with our existing tools, the CRM has boosted our efficiency, decision-making, and customer engagement.

Minimalistic design, everything is just a few clicks away. Tasks are great. Very good performance. Ability to call/sms/email all together. Automatic reminders for follows if no reply.

Only bug I've found is if the client number is initially incorrect updating it still leaves the SMS option greyed out.

Keeping track of potential clients with multiple contact points in one display and tracking them from purchasing low ticket all the way to sales calls and high ticket purchase + after care.

The ability to hear other leaders and the ease of seeing all of my notes, emails, calls and status so clearly.

Nothing is bothering me at all. I really enjoy it.

Client relationships are easy to manage. I appreciate the capability to work with gong as well.

We lead teams of multiple sales reps for many businesses in the coaching/consulting space. While we have tried many different CRM tools across the years like Hubspot, GHL, Clickup, and even Airtable, none even came near to using Close.com. By far the most flexible, responsive, user-friendly interface CRM we've ever used. Highly recommended to any sales reps / sales team managers or leaders.

One thing I'm not so keen about is that it takes a little while to understand and really get the hang of it and how it all works. I've seen some of the people that we're training initially struggle to use it and understand it's multiple interfaces and the way Smart Views work, however once you get familiarised with it, it all becomes a much smoother process.

Definitely the biggest problem Close is helping us solve is our internal sales tracking. Having one centralised space where our closers, setters and SDRs can leave notes on their leads/calls, set FU tasks, and communicate with each other is golden.

It has increased my ability to make sure no one ever falls through the cracks. Secure more deals and create a highly efficient and enjoyable workflow!

I would say just a few minor issues within the build-out and visibility of certain criteria that I enjoyed having visibility over on my old CRM.

It is making sure I never miss a sales lead and my ability to follow-up and close deals increases dramatically.

I like how user friendly the system is and for my line of work the auto dial feature is the best thing. Being able to just dial my whole client base easily.

One thing I don't like about close is the new summary and trascipt feature just being automatiss ca ally opened. Should give an option to open each one individually and not have it floor the entire page.

Close is solving an efficient way to for outbound leads and being able to properly track all the conversations and easily passing accounts to other colleagues.

Close is a CMR very good for maintaining good relationship with customers and managers.It email syncing option is amazing i am able to contact to the people whom i have not heard from a long time.

The main demerits or we can say it need improvement in giving tag or suject to the mails because there are many mails of promotions,discounts,etc if there will be be a suject or tag it will be helpful to read the mail.

It has smooth function to connect many people.Its support team is very helpful in fast replying or solving a problem related to the issues.It is used to track prospect and customer and it helps to track our deals and organise our calls.

Close is a CRM good for sales purpose mainly. It helps to reduce time for dialing as it is having auto dialer feature in it. Communication is easy as we can call, mail and even text to customers by one software only.

Need improvement in the categorisation of mail especially beacuse no tags are given to any mail like inbox contains promotional mails also. Good for Sales only and that is limits its usage. Need improvement.

Support team is very fast and replies to all the issues in less time as comapred to other CRM support teams. Keeps reminding for follow ups with the clients.