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Contentstack Reviews: 4.5/5 — Highly Rated
Contentstack is a company based in San Francisco that’s built to offer API-first headless CMS. The platform is built to empower marketers and developers to collaborate around content to create customer journeys and deliver dynamic digital experiences across channels, audiences, brands, and regions. It is Microservices-based, API-first, Cloud-native SaaS, and Headless.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Contentstack with other popular tools in the same category.
I like the ease-of-use. Since I'm all about efficiency, built.io Contentstack helps me achieve that goal through a simple CMS interface. Changes can be made on a whim, and if I ever need something new to be added (something I wouldn't be able to do myself), the raw engineering team is extremely helpful and responsive.
There is not much that I can say. Everything about it is easy enough for me to understand and use on a daily basis.
Our site is content heavy, and through this CMS, I can manage and add new content easily. For the new year, we are beginning to roll out new products. New product pages are easy to create. SEO is also easy to manage as well.
- It is user friendly ( e.g intuitive to create, duplicate and publish content) - It is possible to integrate with GetYourGuide other tools for Localisation for scaling - Our engineers has found a way for bulk upload to save time to upload content at scale to enable content migration and turn content stack a place to host all of our content - Can easily roll back to previous versions to fix some issues due to unintentional changes
- Sometimes we still miss some fields to Localization and I think it is better if Content if can flag missing fields in integration with other tools - Lack of a learning/ training hub that we can refer new joiners to so that they can learn Content Stack themselves
Hosting all of our content in 1 place and integrate with our product and different tools or system to ensure a smooth working collaboration in the content production process ( copy --> localization --> CRM --> Website)
The versititly, the api documentation, and implementation
The UI, the inability to quickly change content type schema after several entries have been created
Content Hosting (Image, Files, Text,etc)
It is easy to figure things out. The interface is good, and I have not experienced any loading issues.
I can not think of anything specific that I had an issue with
Webpage / product collection setup and ranking
A profoundly configurable CMS that is easy to utilize and offers fantastic help. It speeds up the improvement of immediately upheld Spark programs. Our monetary case was talked about with the Contentstack group. They're fast and agreeable. The UI is exceptionally easy to use, so I can fix numerous troubles by concentrating on the site's directions. Contentstack tool is amazingly easy to use, simplifying it to instruct others on the best way to use the CMS. We have a few Contentstack projects on GitHub. All the materials are in one area, making it simpler for the planning group to team up with the development group.
There is popularity to absorb data, and the ceaseless UI requires assortment, which requires zeroing in on the backend surveying a piece of the time. Issues changing by the new site of commitment. There is an expectation to learn and adapt, and the ongoing UI loses contrast, making working in the back-end testing some of the time. The ongoing connection point is moderate to such an extent that it very well may be trying to make changes or find stuff.
By putting our internet-based content by and large under Contentstack, we've made it more straightforward for imminent clients to add to our sites. incorporated various developments, most outstandingly our in-house structure. Contentstack makes content conveyance significantly more straightforward. We give the supervisory group more prominent devices to refresh the items utilizing Contentstack, delivering the tool more versatile to business requests. Various people might use similar material utilizing a headless CMS, making it conceivable to keep networks refreshed. The planning group would make changes without requiring the designer to adjust the code. CCMS is very versatile easy to utilize and offers exceptional help. It improves the advancement of promptly keeping up with response applications. If your business has a decent tech staff, Contentstack is only a magnificent answer for developing CMS while keeping a quick site. An uncommonly altered CMS which is not difficult to use and offers extraordinary assistance.
Workflows; helping us to improve our internal processes
Would have hoped for more existing api connections on marketingchannels we use, such as canopy, google ads.
all content in 1 tool, i.e. master of content and next to that making it possible to distribute this content to multiple channels, starting with the Vacansoleil websites.
For us, Contentstack has changed how quickly we can execute our workload. It takes half the time it used to and we can push our changes and see them right away. We love the versioning and being able to go back and compare changes or see what was on the page a year ago. We love how they continuely update the tool and come out with new advancements.
So far for us the only dislike would be previewing changes for a certain date. We have found workarounds for that but it isn't as simple as all the other features.
Quickly updating our site pages and merchandising.
- Supporting different types and formats of content - Quick, streamlined releases - Lots of integrations and tools available - Great, responsive support - User-friendly UI - Versatility, lots of ways to grow with your product
- It's definitely not a plug-and-play solution, requires developers to integrate and get going - Can get a little expensive for a small startup, especially if you want to use various features
Contentstack helped us run both the mobile app and the website from one CMS, accommodating different content types (articles, small insights, Stories) and environments to work in. Thanks to their solution, we are able to do quick content releases on all our platforms without involving developers or QA engineers.
Contentstack is a low-financial plan solution for all issues related to content administration on destinations. It has smooth incorporation with Gatsby. Particular blocks are nothing to joke about as they, as of now, save us a lot of time.
A few characteristics of the substance looking in Contentstack could be gotten to the next level. The UI is helpful, yet it very well may be upgraded. It would be wiser to consider the non-specialized clients more when contrasted with specialized clients while updating the device.
Contentstack can be utilized to drive online business sites, as in our situation. Through Contentstack we were effectively ready to decrease the number of API approaches to the site. Elite execution of sites was guaranteed, and efficiency expanded.
A highly configurable CMS that is simple to use and provides excellent support. It accelerates the development of quickly supported Spark programs. Our economic case was discussed with the Contentstack team. They're quick and friendly. The UI is highly user-friendly, so I can fix many difficulties by studying the website's instructions. Contentstack platform is incredibly user-friendly, making it simple to educate others on how to utilize the CMS. We have several Contentstack projects on GitHub. All material is in one location, making it simple for the design team to collaborate with the dev team.
There is a high demand to assimilate information, and the continuous UI necessitates variety, which necessitates focusing on the backend reviewing a portion of the time. Problems adjusting to the new site of engagement. There is a learning curve, and the current UI loses contrast, making functioning in the back end challenging sometimes. The current interface is so minimalist that it might be challenging to make adjustments or discover stuff.
By putting our online content collectively under Contentstack, we've made it easier for prospective customers to add to our websites. included a variety of innovations, most notably our in-house structure. Contentstack makes content delivery considerably easier. We provide the management team with greater tools to update the contents using Contentstack, rendering the platform more adaptable to business demands. Different individuals may utilize the same material using a headless CMS, making it possible to keep networks updated. The designing team would make modifications without needing the developer to alter the code. CCMS is extremely adaptable simple to use and provides outstanding support. It simplifies the development of readily maintained react applications.
With some turnover and transition, we needed help getting our headless CMS back on track. Pete Larsen and the enablement services team have been incredible, going as far as conducting training for our external developers and positioning them to better support us moving forward!
Some complexities come with a headless CMS that seem to make you more reliant on the developers for changes, but that's offset by many of the other flexibilities.
Our current system is out of date; they're working with us to upgrade our platform and improve our overall capabilities. Additionally, the training and instructional video repository are very helpful!
Highly customizable CMS that is easy to work with and has excellent support. Makes developing easily maintained react apps easy.
There is a bit of a learning curve, and the new UI lacks contrast which can make working in the back end difficult at times.
Centralizing our website content within ContentStack has made it easy to get new contributors into adding to our sites.
The new editing experience is powerful and flexible. Installing plugins is a breeze. Modular Blocks is a great tool for satisfying tricky use cases where you need to provide content editors with a lot of power, but you want to constrain that power in specific ways.
Query resolver limits in GraphQL can occassionally be cumbersome to work around. There are a few very minor UI quirks in the editing experience that I'd love to see changed.
We're using Contentstack to power common content management use cases (such as blogs, "about us" pages, homepages, etc.) as well as more exotic use cases (caching and augmenting catalog data from 3rd party sources, mapping complex relational data structures between content types).
The interface is very friendly and I can solve many problems by consulting the documentation on website. Contentstak plantaform is very intuitive, it is very easy to teach other people how to use the CMS. We have many examples on GitHub of the contentstack.
The site needs to improve the usability of some components. On some monitors it is difficult to locate the input fields, the field colors are too close. Will be very usefull a envorinment to change and test content-typo before promete to production.
With Contentstack, we give the business team more facilities to change the contents, making the channel more flexible for business needs. Headless CMS allows multiple users to use the same content, making it easier to keep channels up to date.
API and web hook to create a json file in s3.
Nothing comes in mind. If we have had a issue, they have implemented it as feature request.
As we have 12 locale, and 16 language this was the best CMS to help us with that.
I've used many content management systems (perhaps about 15 or so in the course of the last decade, both custom and widely known), and I find Contentstack to be very clearly laid out. I especially appreciate the ability to stage content. Far too many management systems rely on edits being remedied post-publishing, and occasionally the previews are not as accurately reflective of the live content as I'd like them to be envisioned.
Occasionally I am unable to add a certain time to a blog post, but it fixes itself when I refresh. That's the only trouble I've run into. I'm not sure about the breadth of capabilities with Contentstack, but I'd be curious to know whether or not it's possible to have built-in metrics about view, links clicked, or other similar metrics to use for content strategy or implementing other improvements.
I'm not sure if the question directly applies to how our company uses it, since there's no distinctive problem but rather a need. I help create and build content, and the primary benefit is speed -- it's easy to save, make changes, or publish a draft to both staging and to go live.
Content Management Systems have come a long way but Contentstack and heacless CMS have taken it one step further. With the decoupling of the authoring and presentation layers, the front-end engineers and content managers have truly become independent of each other and can get content to their users faster.
As with any CMS, content managers and developers are working in opposite directions. In order to resolve this longstanding issue with CMS, it is valuable for a platform like Contentstack to make such changes be able to propagate seamlessly.
Content consistency across environments; ease of use from business user and content manager perspective,
Good support for integration w/ strong API
The UI is occasionally cumbersome to use
Business being able to easily change and localise content without developer intervention.
We used to require a full time engineer to make even small changes to our site. Using contentstack we were able to turn all our pages into flexible templates so the marketing team can now make virtually all changes on our own, freeing up engineering headcount and making us way faster and more nimble.
It's pricey and requires a lot of technical expertise to implement. Once it's done though it's quite flexible.
We have our whole website on Contentstack and have ported over all our web pages into templates. We no longer rely on engineering to build or edit pages.
The ability to access huge amounts of data that would have otherwise been difficult to access.
There are still areas of the site that are still being developed, and improvements are constantly being made. Although this is a good thing, it can be a frustrating experience developing schema for a new and better feature to appear e.g. Modular blocks.
Definitely being able to set the foundations required for an A/B testing culture going forwards with the business. The benefits are vast, with the future-proofing of data being the main benefit. It will allow relatively easy expansion in the future.
Contentstack team has been very accommodating in helping our team with any questions we have or issues that have arisen. We've been using them on all of our sites for a year now and have had no complaints.
It can be hard to create the correct content for your needs and once content types have been created it can be difficult to modify. That being said CTS team is there to help make sure you create the correct content types for your needs.
We use the contentstack headless CMS to deliver content to our ecommerce sites. Its been very flexible in our ability to create and manage content.
Contentstack allows you to create different types of webpages. It let you add reusable content blocks like headers and menus. This comes in handy when you need to manage elements of an app for various devices. It also has easy-to-follow documentation and example code for various project types.
Contentstack has no support for document indexing and does not have any website management either. The drop zones sometimes making it difficult to smoothly drag-and-drop the objects. Its user interface is also not very intuitive either.
Contentstack provides complete control over webbooks, users, roles and assets. It works seamlessly on multiple platforms. It has support for multiple programming languages as well. Its most amazing features include content composition, batch publishing, and scheduled publishing.
First and foremost we like that Contentstack is a pure SaaS headless CMS. They have taken great care to develop virtually every feature a headless CMS could need, while avoiding the siren call of developing features that would steer their product away from microservices and towards a monolith. Contentstack also has more features than the others we considered in our RFP, including Contentful, Kentico Cloud, Zesty.io, Prismic.io, ButterCMS, and Amplience. Critical features we found only in Contentstack included features for content composition (called modular blocks and groups in Contentstack), batch publishing (called Releases in Contentstack), and scheduled publishing.
The fit and finish of the Authoring UI is a little worse than some of the competition, with some elements taking up more or less space than they should, and drop zones sometimes making it difficult to smoothly drag-and-drop. These don't seriously impede the authoring process, but do make the product feel slightly less refined that other SaaS headless CMS's.
I think that Contentstack has more features than their competitors. They develop new features more quickly, and their sales and customer success teams really understand the needs of enterprise customers. I would say that Contentstack is the best Headless CMS available today and it has helped us get our projects up quickly.
I love how easy Contentstack makes it to control and change content. Many of my team members have been able to figure out how to use the platform on their own with little to no training. I love the simplicity and flexibility of the platform. It makes it not only easy to use, but versatile enough to match the needs of our website.
As I use the platform, I think there is room for more features and additional user experience improvements. However, the support team is extremely open and eager to hearing these suggestions, and new features are constantly being rolled out.
When we decided to do an overhaul of our entire website, we were looking for a CMS that would keep things simple and user-friendly for storing our content while allowing us to have freedom when it came to the actual development of the website.
The easy way to deliver digital content and the multiple interactions by using it on mobile, by the web or and wherever you are. I like the applications development it has that gives the chance to review any content.
I do not like the cost per month, it is too expensive to pay for only a monthly rate, it could be mnore accessible to the people.
It has helped me with all the content I have managed across my job, editing and posting announces. It has the tools that I have needed to create new contents.
very user-friendly and clear experience. They also provide a great customer support that is super easy to reach out and prompt to solve any issues.
The lack of ability to add different language versions to the release at the same time.
The power to quickly make updates in the web content with ease.
Easy and quick process to import information and publish it. You can look up past publishes as well which is helpful if you forget the progress to copy.
It is hard to know what information you exactly need for each entry.
For each Email and/or SMS send - we enter a unique source code that identifies the send and helps us track revenue and other attributes through our backend system CDW.
It was pretty easy to figure out how to use this CMS and get started with editing and publishing content. It has many great features for managing a large amount of content as a team.
I'd like more video or visual content on YouTube or in the help Docs to support those who want to ramp up quickly or become power users.
Contentstack has solved the problem of duplication of content and has made streamlining instructions in our Help Center much easier.
I like being able to define the different content models and fill the entries. The versioning feature also looks interesting to me. Supporting differnet locale out of the box helps us to support localization. We are using the GraphQL endpoint and we love it. Integrating the endpoint was so easy.
We are trying to use the Webhook feature but the documentation isn't that much rich. For example this doucment (https://www.contentstack.com/docs/developers/set-up-webhooks/webhook-events) doesn't really explains what is the body of events and what we should expect from each events. We have to test every event by ourselve and create a documentation on our own.
Creating content models and allowing different people to access them, fill them and also use them by the GraphQL endpoint.
Contentstack is * flexible: for content model designers and the editors alike * reliable and fast Our business users like it a lot.
Some features are too basic: * image handling * color contrast and accessibility checking * We need more layers in reuable components.
Our previous content management solutions was not user friendly, basically a database. We're aligning content for apps and website; make content management easy to do.