Creatio Reviews & Product Details

The best thing about Creatio is the ability to configure workflows according to the business requirements with the help of low-code and no-code tools.

We like the platform and are going to scale, roll it out company-wide.

Creatio is a centralized platform for our customer-centric operations. The combination of out-of-the-box solutions and custom-built workflows provided us with end-to-end sales process automation. The system gives us a unified customer view, allows for tracking all the interactions, managing documentation, and assigning customers to a responsible manager.

Creatio is very flexible and therefore easily accommodates to varying needs of various companies and departments. In addition, the system provides robust reporting and productivity tools.

In terms of the system capabilities I use daily, Creatio works perfectly well. Of course, sometimes , like with any software, we experience issues. But they get resolved pretty quickly.

We adopted Creatio to manage customer-centric operations and automate project management workflows. The system provides a unified customer view that helps maintain cross-departmental alignment. Automated project workflows help us manage costs, set deadlines, break projects into tasks, assign them to owners, and track their productivity. With Creatio, we optimized operational activities and ensured visibility for project stakeholders.

I like Creatio's analytics and reporting capabilities. The data is visualized at the touch of a button, providing instant insights into company operations.

I like everything about Creatio. Both product and service are top-notch.

Our company provides medication delivery services, so we need to process customer orders efficiently and ensure a quick delivery. Thanks to Creatio, our agents get immediately notified about each new order coming from the website or via mobile app and make the delivery arrangements. Creatio helps us collect information about customer interests and preferences and boost engagement through personalized marketing campaigns.

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Creatio offers a great set of tools for building custom workflows and integrating all corporate solutions into a single IT environment

There are no significant issues to mention

We use Creatio for end-to-end sales process automation. A single customer view with a track record of all the touchpoints helps us know our customers better. Sales forecasting functionality enables planning of our sales volumes, and dashboards and analytics allow monitoring the team progress in real-time.

The most significant advantage of Creatio is no-code tools. Thanks to them, end-users don't need to rely on IT to customize the system.

I would suggest adding some marketing features to enhance the system, like creating landing pages within Creatio and sending out bulk SMS.

With Creatio, we started our digital transformation project. Out-of-the-box capabilities and custom-built solutions allow us to adjust the system to changing business needs. Creatio helped us accelerate sales and service processes and boost the efficiency of marketing operations. The no-code nature of the system and extensive integration options enabled the integration of all our applications into a single IT environment.

I do like the platform’s flexibility and robustness. It provides practically unlimited customization options. Also, the customer service the vendor offers is top-notch. We have a dedicated Customer Success Manager who is very involved in the system development process and does his best for us to achieve the desired results.

Occasionally there are some performance issues. But overall, my experience with Creatio is very positive.

Before Creatio, we didn’t have an efficient tool to streamline processes and reach the desired level of transparency. The platform helped us automate a range of customer-facing operations and create a unified digital workspace. We gained visibility of our processes with real-time analytics and improved employee efficiency by unifying all technologies into a single ecosystem.

I enjoy the flexibility of the platform and ease of customization, thanks to no-code. The built-in analytics and reporting provide valuable insights on customers and help to monitor team performance.

No major issues to mention. I completely liked this product and recommend to anyone as it helps organization to create workflows for customer-facing processes...

Creatio enabled us with no-code and allowed us to build a range of workflows for customer-centric processes. The dashboards and reporting let us easily track employee performance and keep a high level of customer engagement.

Being Business Process Driven it has assisted us with planning our cycles precisely to the CRM framework rather than the reverse way around. The help is entirely educated and supportive too.

That we needed to hang tight for the gamification. Getting recognized with their new Academy now. Ideally, this would assist with settling the issue.

The framework assisted us with bettering construction and robotizing complex work processes. It is synchronized crafted by our promoting, deals, and administrations offices, establishing a solitary business climate.

I like the ability to create custom dashboards, graphs, and panels. Correct data visualization is one of the most important things to have in hand to make the right decisions. Also, workflows can be built quickly with no code.

The mobile app requires some improvements. Sometimes it is slower than the desktop version.

Creatio is being used for lead management and workflow automation; Thanks to the plataform, we have increased our sales conversion and customer satisfaction. The marketing module helps us run campaigns to attract new customers and increase ROI