Drip Reviews & Product Details

Ease of use and results. With their Automated Marketing system, we now send the right email, with the right message, at the right time to the right subscriber. It also helps us create synergies between the emails we are sending to our subscribers and the ads we are showing to our Social Media audiences. We immediately implement the Welcome On-boarding Campaigns (with a 60-day series of ±10 emails), Blueprint (Shareable) Automated Workflows & Rules (shopping cart & category abandonment, Facebook Lead Generations & Custom Audience integration, etc.) and initial Lead Scoring.

I ran into an issue with Drip and Shopify, where Spam email addresses were sneaking through. The staff at Drip had a solution at hand and that solved the issue.

Getting right email, with the right message, at the right time to the right subscriber. Automated email marketing is such a time saver! Converting abandoned shopping carts!

The ease with which I can create campaigns and broadcasts. The way everything is set up just makes sense. I love that they've recently added a workflow feature, so creating funnels gets even easier. I've contacted customer service a couple of times and they've always helped me really well - they're quick to reply and I actually feel like I'm talking to a human being instead of a computer. They really try and help you and are quick to come up with solutions.

It's a little hard to connect with some other apps, but most of the time I just use Zapier to connect Drip with whatever I want and that works really well. It's also hard to re-add an unsubscribed user when they've bought something with you, but customer service always helps me out with that.

I'm much more connected to my audience, I'm sending automated e-mail sequences, which saves me a lot of work. And I get a quick overview of my income and the way my e-mail marketing has contributed to that. It's also very easy to find loyal customers in the statistics - so I can target those specifically.

Drip's 'Shopper API' and deep integration with Shopify, WooCommerce and Magento is exceptional. It allows us to target any conceivable customer segment based on their shopping activity and geography. Their ROI reporting is outstanding.

There is very to dislike. The only area for improvement would be in improving formatting of emails in Outlook but that's largely a Microsoft issue and one that all email marketing tools have to deal with

Growing ecommerce customer life time value. Typically the cost of acquisition in ecommerce is very high. Drip allows us to maximize LTV by implementing automated and personalized growth campaigns.

I love how modern and easy to use Drip is. It integrates seamlessly with my shop.

Customer service is slower than I’d like.

I can create custom experiences for my customers and increase shop sales via email.

It’s easy to segment your audience and creat workflows

No app and the interface is not mobile responsive

Auto responding and issuing reminders and signups for a webinar

Everything in Drip is fairly intuitive and easy to follow. I love that I don't have to hire help to get small things done.

None to report right now. It does everything I need it to do.

Better follow-up with prospects and clients. Easy to kick off new marketing initiatives.

I like Drip's Custom Dynamic Content feature.

The support team was slow at times. Also if you use the live chat, you can't click away or you will lose your chat history and place in line.

Customer support is slow at times. Custom Dynamic content is great.

The visual workflows allow me to see the flow that the subscriber will go through. This makes it easier to think about a specific case or set of actions and know exactly what will happen next. Imagining this stuff is just too overwhelming, you need to see it.

The pricing tiers are pretty steep between levels. The difference between 2499 and 2500 subscriberes is almost double. That is not ideal for small businesses with smaller lists just starting out.

The automation rules and visual workflows allow you to have specific segmenting and to send very targted emails. This is something that MailChimp was not able to achieve. I needed something better. The improvements with allowing more split testing are also a huge benefit to figure out what your audience is interested and to get more click throughs in every email. Additionally, you can easily exclude subscribers by adding tags and recognize the path of actions that they have taken to have a very clear view of their journey

Their customer care team and reps always go above and beyond to help. They're constantly releasing updates and their dashboards are so user-friendly and are great for screen-shotting and sharing in presentations.

They integrate really well with some platforms, like Shopify, and not as great with others. The more use use their preferred integrations, the better it is.

Revenue attribution to email has been greatly simplified. We're growing our email list and keeping various types of subscribers engaged and moving toward purchase.

The format for typing emails and creating engaging messages that help convert is super easy to use and fun to get creative with.

Really nothing. It's low on tech-jargon so I can handle it. That would be the only thing, but it's not!

oh man, the best thing is that I can use drip to sell tickets to people in specific cities around the world. That's clutch. I can target a campaign for people only in X city to say, "hey, we're coming your way, buy a ticket!" I'm a musician, in case that helps to clarify.