Drip Reviews & Product Details

The sheer power of its workflows and rules.

The visual workflow maker is too "stiff". I'd love to have a more "free flow" design

it helps me handle all the automations to scale my business

The interface is clean and easy to work with, lots of opportunities for tracking, tagging and automations.

Lack of drag-and-drop in automations is a huge negative - with the visual nature of the editor it really should come as standard. Centralising the emails would also be good, being able to post banked emails in multiple automations without having to manually create a new 'copy' of the email.

Drip runs my entire email list, and it's where I email my readers about once a week to let them know what's going on.

Drip allow me to set up email drip campaigns that we use for marketing and on-boarding scnerios. It has all the features needed in the area of analytics. They recently introduced Visual designer for emails which makes it easy to create emails without any skills in HTML

For me DRIP lacks an option to use different senders depending on rules etc. I would also love to drip enable copying email between campaigns and broadcasts

Marketing and CSM. We trigger broadcasts and campaigns depending on certain triggers or custom fields values from Salesforce.

The subscribers segmentation features are probably the most powerful and advanced in the Marketing Automation market. Also the customer support team is world class!

The workflow features need improvements. More options should be offer to start a workflow (i.e scheduling etc). Also some functions should me made clearer.

We needed a Marketing Automation platform to engage and nurture our database but as a start-up we didn't have the budget to opt for one of the 'big' Marketing Automation platform.

We have it linked to another marketing tool and the two work seamlessly together in automating our emails. We love how drip offers and easy snapshot of how our emails are performing. I would absolutely recommend this product.

While we are able to build decent looking emails in the tool, it would be nice to have a more robust building template.

Saving our salespeople time but nurturing prospects with automated emails!

I like how I can easily automate follow ups using rules, workflows and campaigns. It makes it easy to follow up with clients and make sure my business is at the front of their mind.

It's pretty complicated when you're first starting. Some kind of onboarding process would be really beneficial. Otherwise you're not using Drip to it's full potential.

Automation. Making sure the right customers are getting the right emails at the right time, without the tedious tasks of following each subscriber.

It's a very easy to use system with great flexibility to implement your own workflows, surveys and email campaigns. It's very visual which greatly helps the usage.

The easiness of use of the editing too could be improved and there could be additional tools to format text in emails (although it has improved with the latest email builder, but still not so easy to use as other tools)

Keep track of customers, automate email marketing and workflows, implement pop ups, lead collection

Recently, they launched the ability to share your workflows with others. Essentially, creating the ability to share templates.

It's not the easiest to learn. It may take a bit to get the hang of it.

The ability to provide customers a way to gather feedback from their customers.

Drip does what it does really well. I love how easy it is to build automation sequences that serve my customers.

It can be hard to manage tags, and proper tagging makes all the difference in the world.

I'm using it as CRM and email automation platform for a coaching and online education platform.

I really like that I can create different workflows on Drip. It makes it easy to organize customers and potential customers into different funnels which is very convenient. I also love their automated workflows, they are really easy to understand and implement.

Drip can be glitchy at times which can get frustrating, but really over all it is a great tool for its price point.

We are using it to segment readers who subscribe to our blog. It lets us create targeted campaigns to then convert those subscribers into customers of our products.

I like the dashboard in Drip. It is visually easy to navigate and when I can't find something, the knowledge base is super helpful!

I think some of the functions could be grouped better or easier to find. For example, I don't like that I have to exit a workflow to edit a subscriber, or that there is different screens for tags and campaigns when editing a subscriber. It would be nice to edit the subscriber more like a CRM where notes could be added and the tags/subscriptions could be managed on one page.

Drip helps me send campaigns and broadcasts at the moment, I haven't used it for a lot of workflows. I am hoping to use the workflows more as my subscriber base grows.

Drip’s functionality is straightforward and easy to use. I love that I can schedule lots of different campaigns and broadcasts.

There’s nothing I dislike about Drip so far.

Drip helps me stay consistent and organised.

We are new to Drip, but they made the migration process super simple and are really responsive!

Nothing yet! We are very new to Drip, but really enjoying it so far.

Hoping to have better open rates and more options for email structure.

workflow builder is great, lot's of features for decision making. Easy to use, great visualization of flows.

ordering/re-ordering of subscriber list changes back to default if you go into a subscriber detail then hit the subscriber list link again to return to the main page. You lose your spot in the list and have to re-order

staying in contact with prospects & customers

Drip solves a number of issues for me: Pop up opt ins Timed exit forms Clean data base management Ease of tagging Visual funnel development Data sharing between lead sources

The UI takes getting used to. Portions of it feel intuitive (right brain creative) while others feel very clunky (left brain IT department)

Lead capture and relationship building with my list are the top 2 things I’m tackling with my license.

The ease with which to make a flow and it all feels very well thought out, with the end user in mind. There is not much clutter.

I cannot adjust the language settings for the users. I send emails to Dutch users, but still some things are in English. And the email template is simple, but I wish a little bit more was possible with this.

It is a perfect solution for marketing automation. Even has options as lead scoring and it is actually cheaper than the competition.

Their email flow visualization is second to none. Makes it super easy to see which emails are getting sent at which point, and build incredibly custom workflows depending on what actions the user takes.

Need some more docs on Drip's end for integrating the app via Segment.

We send personalized emails to users based on what actions they take in our app. It means that at any point in a campaign we're sending the most useful email to the user at that point in time.

The support team is always helpful, even when they can't specifically solve the problem right away. They are open to feature suggestions. And the value is very high on feature set vs competition.

I'm sometimes left wanting more features – like a native Salesforce integration, or more clear Wordpress integration (via GravityForms).

Email broadcasts and workflows for marketing automation

Definitely, the user interface is one of the best features. It is an intuitive app which makes easy to manage the email lists.

The advanced features are kind of hidden.

I am solving our email sending problems found on other email autoresponders

Very dependable and has great templates to use with great guidance.

The program can be a little hard to learn but they have great customer service to help

Excellent for email marketing