Top 10 Freshdesk Contact Center Alternatives & Competitors
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
4.3
(5,770)
Starting at $49.00/month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalabl...
Learn more about Zendesk Support S...
Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of Zendesk Support Suite
Not enough data available.
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4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation...
Learn more about HubSpot Service Hub
Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of HubSpot Service Hub
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
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4.4
(5,205)
Starting at $20.00/month
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features...
Learn more about Zoho Desk
Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of Zoho Desk
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
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4.6
(504)
Starting at $10.00/month
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and ...
Learn more about Gorgias
Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of Gorgias
Not enough data available.
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4.4
(3,051)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl...
Learn more about Freshdesk
Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of Freshdesk
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.
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Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of Help Scout
Not enough data available.
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4.2
(5)
SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficien...
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Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of SupportBee
Not enough data available.
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4.9
(80)
SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs...
Learn more about Supportbench
Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of Supportbench
Not enough data available.
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Contact DeskXpand for helpdesk solutions that enhance your business relationship with clients and increase revenues.
Learn more about Deskxpand
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Freshdesk Contact Center
:
Frequently Mentioned Pros of Deskxpand
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4.6
(30)
HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system. It provides features like ticket ...
Learn more about Helpdesk
Categories in common with
Freshdesk Contact Center
:
Frequently Mentioned Pros of Helpdesk
Not enough data available.
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