GoSite Reviews & Product Details

It's hard to narrow down just one favorite. We use Placement, Reviews and Messenger. GoSite's Placement tool (specifically the Bulk Update button) allows me to update hours across all my locations and all of their associated listings. Very convenient and saves my team countless hours of manual labor each month. Also, the Account Management team is fantastic! They are helpful, accommodating, and willing to help with strategy as needed.

Metrics could be made more robust, however, overall an excellent product! I've noticed the tool add more features since I've signed on. Hopefully metrics will be on the up and coming feature launch?

Updating accurate online listings in real-time...Prior to GoSite, we managed all our listings manually which could take several hours each week. Now with just a couple clicks I can make any changes to all of our locations and their associated listings. In addition, we're using GoSite reviews to generate monthly review campaigns. We've seen an influx of positive reviews come in since deploying the product.

The reviews tool has made such a huge difference for us! We're getting more feedback very week and managing our reviews in one spot has saved us so much time. The team has also been a huge help. Our account manager has been great too!

It was a lot to take in at first and there's some features we'd like to see be added, but I think they're working on a number of them.

We struggled with responding to all of our reviews mostly because it just took so long to find all of them to reply to. GoSite has solved this problem for us in less than a month. We've also been able to make sure our business hours are correct everywhere in one hub instead of having to track down all of our stores sites.

Their solution saved our team countless hours every month and had a noticeable impact on our online traffic as well as customer experience feedback loops. The solution is truly backed up by heroic customer support as well. I recommend them as a great partner for anyone looking to optimize their multi-location brand online.

One minor hiccup during implementation, but my account manager jumped in and resolved the issue in under a week. Turned my negative into a positive.

GoSite saved my team manual work hours, improved customer experience, and boosted local Google visibility for some of our lesser-known products.

GoSite has been a dream to work with. I feel like I have a team working to improve the effectiveness of my website. I have worked with a salesperson, an implementation specialist, and a payments expert. GoSite has a complete suite of products.

I wish GoSite worked with/integrated with more social media properties. At present, they integrate with Google and Facebook. I wish Twitter, LinkedIn, and Instagram were also included. The tool that GoSite has to post to Google and Facebook is simple and easy to use.

GoSite makes website administration easy.

The ability to track all reviews in one place for multiple brands and have one dashboard to bulk-update store hours, logos and more has been extremely helpful. For anyone managing multiple brands or companies will definitely find this helpful.

We're currently waiting for report capabilities so we can more easily track the success and conversion rates. Those changes are coming in future updates and will definitely add to the overall usefulness of the site.

Nationally, we're managing online data from one-central location. Rather than updating 50 different location pages, we're able to make edits as needed in real-time. Having the ability to add a chat feature to our website with the messenger coding has also been a benefit as it allows more 1-to-1 conversation between store employees and our retail customers.

I like its various features that help improve SEO and visibility of our organization online. Besides, we like its easy appointment scheduling feature that can be accessed across multiple platforms such as mobile and tablets.

The SEO improvement takes plenty of time period and canon is achieved immediately even using this application.

GoSite has been useful for our multiple demands such as from customer support to search engine optimization.

Having all of my reviews, social media messages and appointments in one place

The mobile app can be a bit slow and wonky at times

Having only one place to view all customer-related parts of my business I work for so I don't overlook any interactions that can impact the company

MESSAGES ABILITY TO SEND AND RECEIVE MESSAGES

GOES DOWN AND DISRUPTS OUR BUSINESS FLOW

CONVENIENCE

We use them for managing our business profiles and reviews only. As we already have a new website from another developer. While the GoSite platform makes it easy to update all 70+ platforms for your local business listing, it’s their team that makes the product great! From the demo phase all the way through, their staff is super responsive. We’ve had the product for over a year, and still have a monthly check-in. The platform allows you the ability to manage your reviews on Facebook, Google, and now Yelp (only) but they update your listing on all platforms with a push. You can add images, videos, social posts, and other updates (like hours), individually or in a “bulk” move. The software also allows you to have review campaigns that you can initiate through a website widget or link via email. I have access to the platform but find that on most occasions, their team handles location updates, along with other requests, for me. They’ve even customized reporting that I can share with my teams. They put the “Go” in Go Site, so that I don’t have to and it’s been a huge relief. Thank you for your service and product tools.

I wish the custom review widget that you can put on your website was a little smaller or more customizable on the user end. It is very big and only shows the latest review for that branch (but it does include the total stars). We opted not to use it in case there ever was a negative comment, we didn't want that lingering on a page. We also wanted to manage the color and size. The team really did make a lot of edits to it, trying to accommodate what I needed at the time. I suggested it in enhancements and we will most likely use their "links" instead of the widget to initiate review campaigns later on. :)

Keeping up with 16 local listings on 70+ platforms. One place to do it in. Having a single place, great support, and a good reporting metric has been helpful.

Ease of use of software - haven’t been using long and very easy to pick up

The way reviews are shown - wish there was a way to see all reviews, not separated positive and negative

Easy to respond to all customers - helps manaage our google my business and seo