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GoToWebinar Logo
GoToWebinar
Plan and host next-level webinars
4.3
(787)
(Formerly GoTo)
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GoToWebinar Reviews & Product Details

GoToWebinar Overview
What is GoToWebinar?

Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
GoToWebinar Categories on Findstack
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GoToWebinar Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoToWebinar Pros and Cons
Pros
  • Hosts automated webinars
  • Option to simultaneously host organizers and panelists
  • Capable of hosting webcasts
  • Provides webinar analytics and exports
  • Integration with GoToMeeting
Cons
  • Costly compared to other alternatives
  • Basic plan only accomodates 100 webinar attendees
  • Requires presenters and participants to download specific software to be able to use platform
GoToWebinar Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
GoToWebinar Media
GoToWebinar video thumbnail
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GoToWebinar Screenshots
GoToWebinar screenshot 1
GoToWebinar screenshot 2
GoToWebinar screenshot 3
GoToWebinar screenshot 4
GoToWebinar screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 02, 2025
GoToWebinar Logo
787 GoToWebinar Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Jun 13, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Go To Web Review"
What do you like best about GoToWebinar?

Screen Sharing feature is easier than any other application. Easy to call in via phone to use my personal headset. Quick, and Google Calendar integration is great!

What do you dislike about GoToWebinar?

I can't think of many things I don't like about this software!

What problems is GoToWebinar solving and how is that benefiting you?

GO To Webinar has assisted me with the performance calls I do for my job. In these, people from across the country review sales performance and share their screens to talk through things. Of all the softwares I use for these calls, Go To Webinar is by far the most aesthetic and easy to use. I especially love the Google Calendar integration and the application.

Mid Market (51-1000 emp.)
May 29, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Very good for our business"
What do you like best about GoToWebinar?

Simple to use, easy to set up webinars, automatic reminders and recorded webinars option.

What do you dislike about GoToWebinar?

A bit pricey, but it's worth it, as it provides benefits to the company.

What problems is GoToWebinar solving and how is that benefiting you?

It's very good for webinars on demand, as well as live webinars. The system doesn't crash.

Mid Market (51-1000 emp.)
May 21, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"One of the best and most simplified webinar systems"
What do you like best about GoToWebinar?

Love how easy it is to setup, publish, host and record a webinar. The whole process including the email follow-ups sent to attendees, directly from the platform, makes the whole process easy and complete. Managing panelists, attendees, Q&As, etc are simple and most panelists we've had in our webinars, learned the system UI pretty quick, even though it was their first time using it.

What do you dislike about GoToWebinar?

Video stream feature is a great feature, but need to be developed further. We need control over video's volume, timeline scrolling, play and pause, during video stream play back as often our guests will need to explain and talk over the videos. That being said, the auto-mute of the microphone should be an user controlled feature. Right now, when playing videos, Mics will be muted by default, we need to keep reminding guests panelists to remember to un-mute their mics during video playbacks. One more recommendation for them, would be the ability to upload a custom branded image slide that will be on waiting screens until the webinar starts broadcasting.

What problems is GoToWebinar solving and how is that benefiting you?

We are hosting many customers who use our software to plan, design and pre-program stage and lighting shows in 3D, they present and share their workflow, tips and tricks with other customers.

Mid Market (51-1000 emp.)
Apr 08, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy and Great platform for marketing and promotions"
What do you like best about GoToWebinar?

Go Webinar is the most effective tactic for generating high-quality leads. Go to Webinar helps to get connected with audience.It has cool features like Plan, Promote (Event Management) and channel page and go to stage. It has feature of polls and survey through which we can analyze and plan our marketing strategies.

What do you dislike about GoToWebinar?

Cognitive biases are common patterns of thinking that have been demonstrated to lead to errors in judgment and poor decision making. No as such issues using go to webinar overall a great platform.

What problems is GoToWebinar solving and how is that benefiting you?

sourcing and amiking intintial engagement with the candidates and recruiting

Small Business (50 or fewer emp.)
Mar 10, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"User friendly"
What do you like best about GoToWebinar?

I like how easy it is to use the app once im directed to it during webinars and video conferences

What do you dislike about GoToWebinar?

Sometimes the audio creates static noises

What problems is GoToWebinar solving and how is that benefiting you?

Webinars, video conference, presentations made more accessible

Enterprise (> 1000 emp.)
Mar 20, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Best of the webinar platforms I've used"
What do you like best about GoToWebinar?

It's relatively easy to use to set up and manage webinars. The user experience is fairly intuitive to know how to manage audio as well as screen sharing and questions. I also love the option to auto record!

What do you dislike about GoToWebinar?

I wish there was more flexibility to customize the registration pages and emails

What problems is GoToWebinar solving and how is that benefiting you?

Being able to share content in a 1 to many approach is extremely helpful for interacting with our customers

Mid Market (51-1000 emp.)
Feb 09, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Decent Webinar tool"
What do you like best about GoToWebinar?

GoToWebinar works and works fairly well, but there are other webinar tools out there that just seem to work better.

What do you dislike about GoToWebinar?

Audio connection issues and software downloading too often

What problems is GoToWebinar solving and how is that benefiting you?

Hosting webinars or meetings.

Mid Market (51-1000 emp.)
Jan 04, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Straight Forward"
What do you like best about GoToWebinar?

It is easy to add a gotowebinar directly to my meetings. I like how I can easily share my screen and pause the screenshare if I need to go to a private window. It also allows me to see who registered for the webinar prior to the meeting so I know who my audience is.

What do you dislike about GoToWebinar?

Sometimes it is hard to start the meeting and clients have a hard time connecting.

What problems is GoToWebinar solving and how is that benefiting you?

This helps me stay organized with webinars by giving me visibility into who is attending, how to communicate with them via the chat box and how to followup with who attended.

Mid Market (51-1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Solid Solution "
What do you like best about GoToWebinar?

I like how I can easily pass presenter rights and I like the ability to take control of someone's screen. I also like the polls/questions aspect.

What do you dislike about GoToWebinar?

I would like to be able to upload my slides to the platform prior to my presentation.

What problems is GoToWebinar solving and how is that benefiting you?

We are solving how we can communicate and share information with customers and prospects.

Mid Market (51-1000 emp.)
Oct 30, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Looks outdated, works great"
What do you like best about GoToWebinar?

It's really simple, there's not a lot of guess work in terms of what means what

What do you dislike about GoToWebinar?

It looks a bit outdated. Sometimes hard to tell if you're 'live' or not

What problems is GoToWebinar solving and how is that benefiting you?

Helps us give webinars to customers, prospects, etc.

Small Business (50 or fewer emp.)
Oct 24, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Stable and flexible web conferencing solution"
What do you like best about GoToWebinar?

The ability to use dial-in, VOIP, and mobile app. It's also very handy to be able to take over someone's keyboard and mouse for tech support.

What do you dislike about GoToWebinar?

Product's desktop look is a bit dated, as well as its registration page and emails.

What problems is GoToWebinar solving and how is that benefiting you?

Phone conferencing, web conferencing, and collaboration with screen sharing.

Small Business (50 or fewer emp.)
Oct 24, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great tool to communicate with your customers and prospects"
What do you like best about GoToWebinar?

You can reach out to numerous customers and prospects at once with the webinar portion. We also use GoToMeeting for demos and support where you can do an interactive show and tell with your program and view a customers screen and see what they are doing to help them out. We also record our training videos and webinar and post on our website and YouTube.

What do you dislike about GoToWebinar?

We occasionally have issues with the PowerPoint during the presentation.

What problems is GoToWebinar solving and how is that benefiting you?

We can do a show and tell and educate our customers on the use of our products or help with our support team from the comfort of our office.

Small Business (50 or fewer emp.)
Oct 18, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Better experience than WebEx"
What do you like best about GoToWebinar?

The functionality and UX is clean and easy to navigate. Compared to WebEx, GoToWebinar provides a user-friendly experience that is quick to learn. The post-webinar options are very easy to use as well. You can quickly download attendance and engagement reports plus the webinar video.

What do you dislike about GoToWebinar?

The pre-show and test function is kind of confusing. The keyboard and mouse controls do not work as seamlessly as they could.

What problems is GoToWebinar solving and how is that benefiting you?

We needed to find a solution to help us put on prospect and customer webinars 4-8 times a year. As we ramp up the number of webinars we host, the almost stress-free benefit of using GoToWebinar over WebEx has been great.

Small Business (50 or fewer emp.)
Sep 19, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"decent webinar site"
What do you like best about GoToWebinar?

email automation and the ability to record

What do you dislike about GoToWebinar?

sometimes it's a struggle with my mac laptop and desktop. friends with PC report no problems.

What problems is GoToWebinar solving and how is that benefiting you?

the ability to communicate with people live instead of email/phone/text/fax is very valuable when trying to build relationships

Small Business (50 or fewer emp.)
Aug 18, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"For online trainings this is THE platform to have!!"
What do you like best about GoToWebinar?

There are so many different aspects about this that come in handy, from the screen share ability to the webcam!

What do you dislike about GoToWebinar?

The storage space for recordings is small so you NEED to make sure you convert the video after you recording something.

What problems is GoToWebinar solving and how is that benefiting you?

We host weekly calls and always need to record them for the people who cannot attend live. It is also great for doing on the spot screen share with our agents.

Enterprise (> 1000 emp.)
Jul 31, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Go To Webinar review"
What do you like best about GoToWebinar?

I like that this product allows for a lot of individuals to be on the webinar at the same time.

What do you dislike about GoToWebinar?

The training to become an organizer is a little confusing.

What problems is GoToWebinar solving and how is that benefiting you?

We work cross country, cross functions frequently, so GoTo Webinar allows us to have a virtual meeting that feels as productive as face to face.

Mid Market (51-1000 emp.)
Jul 31, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Excellent webinar tool"
What do you like best about GoToWebinar?

I like that it has got pretty much everything you need that helps you from planning webinar to webinar registration, hosting, collecting attendance and feedback, as well as follow ups.

What do you dislike about GoToWebinar?

There is nothing I really dislike, but one thing to improve upon would be having an official way to join webinar using a web browser, which is available for GoToMeeting but not yet for GoToWebinar. Everytime, we lost an amount of webinar attendees because of this technical issue.

What problems is GoToWebinar solving and how is that benefiting you?

Communication to partners, customers, and leads, as well as lead generation, branding, customer relationship management.

Small Business (50 or fewer emp.)
Jun 16, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Simple to use and set up"
What do you like best about GoToWebinar?

Handles reminders and all back-end parts of webinar creation, leaving just the promotion and content to us.

What do you dislike about GoToWebinar?

The recording ability is pretty poor. Any transitions between slides look terrible in the recording due to what I would assume is a bad framerate from recording. We had to purchase a different screen recording software instead of the GoToWebinar version.

What problems is GoToWebinar solving and how is that benefiting you?

Outreach to prospects and clients, sharing new content about our markets and services.

Mid Market (51-1000 emp.)
May 31, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Pretty good value for the money"
What do you like best about GoToWebinar?

The ability to see who has registered, attended, and at what time is very helpful.

What do you dislike about GoToWebinar?

The interface can be difficult to navigate during a session. Tabs are very small and hard to find. There are some features such as poll customization that do not work with certain browsers.

What problems is GoToWebinar solving and how is that benefiting you?

GoToWebinar helps us engage prospects and customers and gives us helpful insights into attendee data.

Small Business (50 or fewer emp.)
May 09, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good Webinar tool"
What do you like best about GoToWebinar?

GotoWebinar has nice automation features that make webinars easier to give. If you record a webinar and want to share it after, it's easy to do. You can even create a gated viewing process that requires an email to see the webinar, which is great for gathering leads and extending your content shelf-life. It also makes the sign up process easy. It's simple and straight forward to add a GotoWebinar sign up form or lightbox to your landing page. We use Unbounce and the integration is great.

What do you dislike about GoToWebinar?

The interface isn't super modern looking. I think everything could be designed to look a little less utilitarian, but it does the job so that's what's most important. The chat during a webinar is a little confusing and I've had some issues with it in the past.

What problems is GoToWebinar solving and how is that benefiting you?

We are trying to streamline our processes for webinars and communicating to a large group of people. The benefits are that it is easier to set up sign up and to share the content afterwards. It doesn't have a large learning curve. It automates reminder emails for attendees and creates easy video gates.

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