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GoToWebinar Webinar Software logo
GoToWebinar
Plan and host next-level webinars
4.3

( 787 )

(Formerly GoTo)
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GoToWebinar Reviews: 4.3/5 — Solid Choice

GoToWebinar Overview
What is GoToWebinar?

Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
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Ask Questions about GoToWebinar
What GoToWebinar is best for?
How does GoToWebinar compare to ClickMeeting?
What are the pros and cons of GoToWebinar?
GoToWebinar Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoToWebinar Pros and Cons
Pros
  • Hosts automated webinars
  • Option to simultaneously host organizers and panelists
  • Capable of hosting webcasts
  • Provides webinar analytics and exports
  • Integration with GoToMeeting
Cons
  • Costly compared to other alternatives
  • Basic plan only accomodates 100 webinar attendees
  • Requires presenters and participants to download specific software to be able to use platform
GoToWebinar Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
Hand Raising
GoToWebinar Media
GoToWebinar video thumbnail
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GoToWebinar 2
GoToWebinar 3
GoToWebinar 4
GoToWebinar Screenshots
GoToWebinar screenshot 1
GoToWebinar screenshot 2
GoToWebinar screenshot 3
GoToWebinar screenshot 4
GoToWebinar screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 03, 2026
GoToWebinar Webinar Software logo
787 GoToWebinar Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very easy to use!"
What do you like best about GoToWebinar?

I love that everyone in the company has access to use it.

What do you dislike about GoToWebinar?

It is hard to coordinate with other systems

What problems is GoToWebinar solving and how is that benefiting you?

we can communicate with our offices in different countries

Mid Market (51-1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
MQ
M Q.
Senior District Sales Manager
Share
"Simple but reliable"
What do you like best about GoToWebinar?

it's simple yet reliable with no interruptions or issues

What do you dislike about GoToWebinar?

possibly lack of user-intuitive sharing capability

What problems is GoToWebinar solving and how is that benefiting you?

Meeting with companies who are weary of Zoom and other platforms. seems to be trusted

Mid Market (51-1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
Jessica N. avatar
Jessica N.
Director Of Marketing
Share
"Easy and Efficient Program"
What do you like best about GoToWebinar?

Easy for outside participants to join webinars

What do you dislike about GoToWebinar?

Lack of customization and branding opportunities

What problems is GoToWebinar solving and how is that benefiting you?

Patient communication and education

Mid Market (51-1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GoToWebinar"
What do you like best about GoToWebinar?

Easy to use, clean interface. Automatically opens the app from the browsers

What do you dislike about GoToWebinar?

Nothing yet, so far everything about it has been great

What problems is GoToWebinar solving and how is that benefiting you?

No problems but able to access a variety of webinars through the month

Mid Market (51-1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GoTo Webinar review"
What do you like best about GoToWebinar?

How fast the system is and the reliability

What do you dislike about GoToWebinar?

There is not something I dislike about the program

What problems is GoToWebinar solving and how is that benefiting you?

Helps everyone be at one place at once instead of trying to gather everyone in a room

Small Business (50 or fewer emp.)
May 24, 2022
 Source
Overall Rating:
5.0
JC
Jeneane C.
Teacher
Share
"Ease of use - highly recommend"
What do you like best about GoToWebinar?

It was so easy to connect to any webinar

What do you dislike about GoToWebinar?

Getting disconnected sometimes from meeting

What problems is GoToWebinar solving and how is that benefiting you?

Meetings are easier to schedule

Mid Market (51-1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
Taiwo A. avatar
Taiwo A.
Ux Research And Design Lead
Share
"Seamless tool for uninterrupted webinars"
What do you like best about GoToWebinar?

I like the fact that it helps me take notes of all attendees of the webinar- with access to poll results. This poll option is a very good upside of the go-to webinars as it makes it very easy to gauge the audience understanding or capture real-time data.

What do you dislike about GoToWebinar?

I observed no downsides whilst using it. I think the product was well developed. It could however be better if new features like roundtable rooms are added to enable team breakout during webinars.

What problems is GoToWebinar solving and how is that benefiting you?

Go-to webinar has helped me solve problems like effective communication with all workplace colleagues, company wide announcements, company wide brainstorming and company wide trainings. This has led to increased business performance overtime

Small Business (50 or fewer emp.)
May 24, 2022
 Source
Overall Rating:
5.0
BS
Brian S.
Osj Delagate
Share
"GoTo Productivity!"
What do you like best about GoToWebinar?

Able to invite and collaborate with multiple users in one efficient location.

What do you dislike about GoToWebinar?

Learning hurdles to functionality. Once you have a handle on how the tool works, the sky' is the limit.

What problems is GoToWebinar solving and how is that benefiting you?

I'm able to work remotely, and across multiple locations with efficient product for myself and clients.

Enterprise (> 1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
shashwat a. avatar
Shashwat A.
Marketing Manager Automation
Share
"Amazing experience"
What do you like best about GoToWebinar?

The best part is it can easily get integrated with Marketing Automation tools like Eloqua.

What do you dislike about GoToWebinar?

That it does not automatically fetches GTW Id in Eloqua for any webinar.

What problems is GoToWebinar solving and how is that benefiting you?

Easy and user friendly webinar hosting platform, syncing leads into Salesforce via Eloqua is quite good.

Mid Market (51-1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
Tracey C. avatar
Tracey C.
Teacher
Share
"Great way to instruct"
What do you like best about GoToWebinar?

Go to webinar is an easy to use platform. The site for at least me seems to never crash and it can maintain a good amount of traffic espadrilles during morning hours.

What do you dislike about GoToWebinar?

I can't say I dislike any aspect of this. It seems easy to use and others that are on the webinar end seem to find it easy to use compared to other platforms. Even students seem to find it easy.

What problems is GoToWebinar solving and how is that benefiting you?

I can give instructions on a course very easily and quick students can interact in real-time and it makes answering questions a snap. I can accomplish more work when I have everyone connected.

Mid Market (51-1000 emp.)
May 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GoToWebinar is the best tool for live webinars and recorded videos!"
What do you like best about GoToWebinar?

User friendly and the analytics are robust.

What do you dislike about GoToWebinar?

The subscriptions will allow 100 participants or 500 participants but nothing in the middle. You are also limited in the number of channels you may have.

What problems is GoToWebinar solving and how is that benefiting you?

Virtual events, recorded videos for clients and prospects and even short video blogs for our video channel.

Small Business (50 or fewer emp.)
May 23, 2022
 Source
Overall Rating:
5.0
Elmer Don P. avatar
Elmer Don P.
Marketing Assistant
Share
"Great application"
What do you like best about GoToWebinar?

What I love about this app is that you can easily create and host live and pre-recorded events.

What do you dislike about GoToWebinar?

I have not encountered any problems with using this application.

What problems is GoToWebinar solving and how is that benefiting you?

I can easily navigate the app without the help of any. It's very convenient!

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
RH
Robert H.
Network Administration /It Operations
Share
"Great Product for trainings"
What do you like best about GoToWebinar?

I like the product because I can have meetings and training without physically being in the same room as the vendors or users. This saves time and money for traveling

What do you dislike about GoToWebinar?

I haven't used it enough to verify if there are any dislikes. It seems like all the features work fine. I have used it with vendors and will be using this product more in the future.

What problems is GoToWebinar solving and how is that benefiting you?

I have been able to collaborate with vendors to learn about their products and view demos of the products. The benefit is, seeing products without having to travel or have physical meetings with vendors.

Enterprise (> 1000 emp.)
May 18, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Goto Webinar Review"
What do you like best about GoToWebinar?

It is very interactive with no latency and works at low bandwidth internet connection as well.

What do you dislike about GoToWebinar?

Addition of toll free options for callback to cellphone on similar lines like Skype to take benefit of getting these discussion even on cell phones. This has helped a lot while using the lync medium

What problems is GoToWebinar solving and how is that benefiting you?

At times, due to limited bandwidth, it does not launch. Can we put a minimum bandwidth threshold which helps the user to keep it handy while planning the calls.

Mid Market (51-1000 emp.)
May 18, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easiest Webinar Tool in the market"
What do you like best about GoToWebinar?

Being a demand gen marketer, webinars is one of the most important channels that I've owned at multiple organizations. Have tried and used multiple tools GoToWebinar is one of the most comprehensive and easy-to-use tools that I have used.

What do you dislike about GoToWebinar?

The landing page features I feel are not at par. For flexibility in design could help marketers drive better conversion rates. Moreover, dropping cookies for the prospects who have already registered in the past for other webinar, so that it becomes easier for them to sign up would really help.

What problems is GoToWebinar solving and how is that benefiting you?

We are currently planning all of our webinars from GoTo Webinar and as I mentioned above as well Goto Webinar is the most comprehensive tool that I have used. The tool even runs on low bandwidth ensuring the smooth content delivery to the audience.

Small Business (50 or fewer emp.)
May 16, 2022
 Source
Overall Rating:
5.0
Shivangi p. avatar
Shivangi P.
Freelancer Recruiter
Share
"Amazing Go To Webinar performance."
What do you like best about GoToWebinar?

Helpful and good performance. Quickly functional

What do you dislike about GoToWebinar?

Nothings Special but if they add more features. Background removal

What problems is GoToWebinar solving and how is that benefiting you?

Taking webinars with team. Easily understood features

Mid Market (51-1000 emp.)
May 16, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Marketing"
What do you like best about GoToWebinar?

User friendly, modern dashboard, lots of different report options, excel downloads for the reports, easy to use/teach/learn, easy to have multiple people using.

What do you dislike about GoToWebinar?

I don't really dislike a lot about this program, honestly. Sometimes the reports could be a bit more dynamic across multiple webinars, perhaps, but otherwise, I really like everything.

What problems is GoToWebinar solving and how is that benefiting you?

We really used this a lot at my firm during the pandemic. We use it still to promote monthly webinars that cover many practice areas. It allows for easy exposure, and the recording feature allows for easy sharing.

Enterprise (> 1000 emp.)
May 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good webinar platform for small orgs"
What do you like best about GoToWebinar?

Simple to use for hosts and viewers who are from other organizations.

What do you dislike about GoToWebinar?

I do not like the interface as much as other platforms

What problems is GoToWebinar solving and how is that benefiting you?

Sharing training and webinars to different people in different organizations and developing ways to communicate during the training

Small Business (50 or fewer emp.)
May 11, 2022
 Source
Overall Rating:
5.0
Joseph S. avatar
Joseph S.
Ceo
Share
"Great tool for online demos, training and presentations."
What do you like best about GoToWebinar?

Presenting our software for demos and training.

What do you dislike about GoToWebinar?

The control panel sometimes is tricky to work with.

What problems is GoToWebinar solving and how is that benefiting you?

Being able to present demonstrations to a large group of people. It's easy to share my desktop and poll attendees.

Small Business (50 or fewer emp.)
May 11, 2022
 Source
Overall Rating:
5.0
SM
Stacey M.
Director, Communications
Share
"Consistency and Reliability in a Sea of Options"
What do you like best about GoToWebinar?

I've used Go to Webinar for 15+ years at various companies and it has stood the test of time for consistency and reliability when it comes to a meeting platform. Particularly when COVID hit and work was forced to go completely digital, GTW didn't miss a beat and despite sampling other meeting platforms, GTW remains my platform of choice. It also provides the most comprehensive options in my opinion for hosting various audiences and speakers that need different access options and the ability to have redundancies on the operator side if someone is out.

What do you dislike about GoToWebinar?

The only thing I dislike is that the platform has looked the same for the past 15+ years (the plugin, not the web portion) and maybe that deserves a small facelift.

What problems is GoToWebinar solving and how is that benefiting you?

GoTo Webinar solves the issue of needing to host multiple presenters and also multiple organizers across an organization, no matter if they are internal or external.

Enterprise (> 1000 emp.)
May 10, 2022
 Source
Overall Rating:
5.0
Sima G. avatar
Sima G.
French Teacher
Share
"Extraordinary erudition"
What do you like best about GoToWebinar?

Practical though passion-evoking, timely though timeless!

What do you dislike about GoToWebinar?

In fact, nothing. Believe me or not, there is absolutely nothing to dislike.

What problems is GoToWebinar solving and how is that benefiting you?

Personal as well as professional.

Mid Market (51-1000 emp.)
Apr 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GotoWebinar review"
What do you like best about GoToWebinar?

Great for hosting customer webinars and events

What do you dislike about GoToWebinar?

Admin side can be a little unintuitive but just takes a bit

What problems is GoToWebinar solving and how is that benefiting you?

Customer events

Small Business (50 or fewer emp.)
Mar 30, 2022
 Source
Overall Rating:
5.0
Ramos M. avatar
Ramos M.
Jefe De Soporte
Share
"My GotoWebinar review"
What do you like best about GoToWebinar?

Stable and reliable solution, easy and simple to use. It has been a pleasant experience without major setbacks, it is true that some things are missing for my taste but the general functionality meets what I am looking for and solve in a fast and practical way.

What do you dislike about GoToWebinar?

Some inconveniences when presenting in full screen, during the last two years I have had some problems with some sound and microphone options

What problems is GoToWebinar solving and how is that benefiting you?

Alternative ways to search or locate secure remote sessions in the last two years I have not had major problems in communicating with people from other organizations and attending various events with great stability,

Enterprise (> 1000 emp.)
Mar 14, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It is easy to use professional meeting and webinar tool"
What do you like best about GoToWebinar?

Easy to use interface, lots of tools to handle webinar dmfrom admin and user perspective. Speed of connection and easy management.

What do you dislike about GoToWebinar?

User interface can be enhanced, more customizations for look and feel.

What problems is GoToWebinar solving and how is that benefiting you?

If you have to take webinars at scale, record webinars, interact with users with opionions and polls, go to webinar provide all these tools at hand, easy to host for any number of users and easy to share the recordings.

Small Business (50 or fewer emp.)
Feb 28, 2022
 Source
Overall Rating:
5.0
Michael D. avatar
Michael D.
Director Of Operations & Technology
Share
"Strong and stable platform for conducting online webinars"
What do you like best about GoToWebinar?

Ease of use. Stability of the platform and long track record for delivering this type of service

What do you dislike about GoToWebinar?

Really not much, but would like to see the web based version match all of the features in the downloadable application version.

What problems is GoToWebinar solving and how is that benefiting you?

Ability to continue to provide professional education to our members without the staff time and expense of conducting live, in person events. The big benefit is being able to record our webinars and then sell these after the fact as on demand programs.

Mid Market (51-1000 emp.)
Feb 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Gotowebinar is a great way to connect with your user base"
What do you like best about GoToWebinar?

gotowebinar is simple and easy to use. it's very reliable and provides the necessary analytics for future webinars at the end of the presentation. nothing fancy about it, but it's everything you'd want to see.

What do you dislike about GoToWebinar?

that "welcome to the webinar speech that the text to speech bot says that the beginning of every webinar is ANNOYING. I can almost recite it from memory. Is there a way to turn that off so i don't get those instructions every time?

What problems is GoToWebinar solving and how is that benefiting you?

Gotowebinar links very easily with our CMS, hubspot, so we're able to host and gate all submissions directly on our website. I find this to be the most convenient feature of the software.

Small Business (50 or fewer emp.)
Jan 12, 2022
 Source
Overall Rating:
5.0
AH
Alfred H.
Founder
Share
"GoToWebinar is the Best for Webinars"
What do you like best about GoToWebinar?

It is set up primarily for Webinars, so that function works very well. It is easy to use.

What do you dislike about GoToWebinar?

Not much. It is not as great for other purposes.

What problems is GoToWebinar solving and how is that benefiting you?

We do webinars throughout the year to reach both our members and attract new ones. It just plain works.

Small Business (50 or fewer emp.)
Jan 08, 2022
 Source
Overall Rating:
5.0
AP
Anthony P.
Member Services Manager
Share
"Excellent webinar software"
What do you like best about GoToWebinar?

Ease of use for attendees and panelists. It's very easy to allow panelists to share their screens for presentations. Automated emails used for reminders pre webinar and messages post webinar are great. We also love that we can share the webinar recordings.

What do you dislike about GoToWebinar?

Getting it to work on a Mac can be cumbersome the first time. Hitting the 'Start Broadcast' button starts the webinar immediately, it would be nice if there was an 'Are you Sure' prompt or something similar in case that gets hit by accident. Allowing presenters to test their audio and webcam with the software on their own would be amazing. We have to schedule test sessions with the speakers prior to be sure there aren't any issues with the software on their computers.

What problems is GoToWebinar solving and how is that benefiting you?

We were already hosting monthly webinars using GoTo. Once COVID hit, we've switched to weekly webinars to fill that gap in education and have had huge success.

Small Business (50 or fewer emp.)
Jan 05, 2022
 Source
Overall Rating:
5.0
Lady Miah K. avatar
Lady Miah K.
Webinar Moderator & Data Specialist
Share
"Great Platform for Training"
What do you like best about GoToWebinar?

I use GoToWebinar everyday, 3 times a day. The interface is easy to manage and has a professional look. The "Questions" panel captures crucial feedback from customers that enable me to run lead reports.

What do you dislike about GoToWebinar?

The platform expériences company wide issues more than any other platform I've used. However, their customer service department is responsive and they send me updates on the issues.

What problems is GoToWebinar solving and how is that benefiting you?

My company provides CPE credit for free to attendees around the country. This could not happen without the support of virtual platforms.

Small Business (50 or fewer emp.)
Dec 17, 2021
 Source
Overall Rating:
5.0
David R. avatar
David R.
Founder
Share
"GoToWebinar - the most complete Webinar tool I've used"
What do you like best about GoToWebinar?

Aside from the ease and convenience of hosting a webinar, it is very easy to have multiple panelists and to have them presenting at different times. The end user experience is also great. Users can view in an app or in a browser.

What do you dislike about GoToWebinar?

I can't really think of anything to dislike.

What problems is GoToWebinar solving and how is that benefiting you?

Holding large company meetings with attendees from across the country.