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GoToWebinar Logo
GoToWebinar
Plan and host next-level webinars
4.3
(787)
(Formerly GoTo)
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GoToWebinar Reviews & Product Details

GoToWebinar Overview
What is GoToWebinar?

Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
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Ask Questions about GoToWebinar
What GoToWebinar is best for?
How does GoToWebinar compare to BlueJeans Virtual Events?
What are the pros and cons of GoToWebinar?
GoToWebinar Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoToWebinar Pros and Cons
Pros
  • Hosts automated webinars
  • Option to simultaneously host organizers and panelists
  • Capable of hosting webcasts
  • Provides webinar analytics and exports
  • Integration with GoToMeeting
Cons
  • Costly compared to other alternatives
  • Basic plan only accomodates 100 webinar attendees
  • Requires presenters and participants to download specific software to be able to use platform
GoToWebinar Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
GoToWebinar Media
GoToWebinar 0
GoToWebinar 1
GoToWebinar 2
GoToWebinar 3
GoToWebinar 4
GoToWebinar Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 18, 2025
GoToWebinar Logo
787 GoToWebinar Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
May 28, 2019
 Source
Overall Rating:
5.0
Catherine W. avatar
Catherine W.
Director Of Marketing
Share
"Reliable, easy to use Webinar tool"
What do you like best about GoToWebinar?

We switched to GoToWebinar because service is reliable and the interface is clear and intuitive, leaving little chance for problems during our events.

What do you dislike about GoToWebinar?

I don't have any negatives to share. I am happy with the product.

What problems is GoToWebinar solving and how is that benefiting you?

We needed a tool that allows us to host webinars regularly, both to share our screen, but also to hold panel-style events. We needed something cost effective and easy to use, unlike our prior service, Webex, which was neither.

Enterprise (> 1000 emp.)
May 28, 2019
 Source
Overall Rating:
5.0
Lisa B. avatar
Lisa B.
Associate Director, Emeritus
Share
"Long Time User - Love Functionality"
What do you like best about GoToWebinar?

GTW is a plug and play service that allows for virtual meetings, trainings, briefings and more. It is easy to use and highly intuitive while also including more advanced options that allow me to kick up my game. I spend most of my life in meetings and have used many platforms. GTW is still my preferred option for virtual interactions.

What do you dislike about GoToWebinar?

I love the polling function but find it can sometimes be slow and difficult for presenters to monitor. I would also like to be able to post handouts after a presentation has been recorded.

What problems is GoToWebinar solving and how is that benefiting you?

I work on national and international issues and GTW allows me to connect across continents.

Mid Market (51-1000 emp.)
May 28, 2019
 Source
Overall Rating:
5.0
Tatyjána M. avatar
Tatyjána M.
Key Account Manager
Share
"GoToWebinar use in everyday business"
What do you like best about GoToWebinar?

Easy and effective, user friendly interface which can be learned in an instance. Easy to manage, history of webinars accessible, recording option is a must use!

What do you dislike about GoToWebinar?

You lose a little of engagement with Customer if you have a meeting without seeing people in person. You are not feeling emotions, there is no feedback provided while seeing faces and expressions - however we try to have first few meetings in person and then pursue with Webinar meetings.

What problems is GoToWebinar solving and how is that benefiting you?

We are engaged in IT software business and we work mostly with Customers with all country locations. We have meetings, trainings, Customer requirements analysis workshops, development handovers, project meetings, etc. Before GoToWebinar - we did all the stuff above in personal meetings which required a lot of traveling time and cost. According our statistics - last year we did 169 meetings with help of GoToWebinar! (and our company has 56 employees) - which resulted efficiency in terms of costs and most important - time - which we spent on productive work instead of traveling.

Small Business (50 or fewer emp.)
May 15, 2019
 Source
Overall Rating:
5.0
SV
Shaun V.
It / Operations Manager
Share
"1st Time user, Using Gotowebinar for our clients events. Running Events company"
What do you like best about GoToWebinar?

The flow of the software is much easier than some of the other counterparts. Once launching a webinar their are more than sufficient settings that again we don't get on other platforms.

What do you dislike about GoToWebinar?

Not able to lock pre-setup webinars, so as when giving access to other not so tech savvy individuals we run the risk of them deleting the webinar by accident.

What problems is GoToWebinar solving and how is that benefiting you?

We are now able to offer the service to our clients effortlessly.

Small Business (50 or fewer emp.)
May 14, 2019
 Source
Overall Rating:
5.0
Henry H. avatar
Henry H.
Executive Director
Share
"Sharing Knowledge with GoToWebinar"
What do you like best about GoToWebinar?

I like the quality of video, desktop presentation and stability during use. We renewed the subscription 2 years and currently on our 3rd year use. A great product.

What do you dislike about GoToWebinar?

Our only dislike is the non-ability to change email notification of registrants.

What problems is GoToWebinar solving and how is that benefiting you?

Training of Volunteer Staff and Students online across the nation.

Mid Market (51-1000 emp.)
May 14, 2019
 Source
Overall Rating:
5.0
Doug G. avatar
Doug G.
Training Advisor/ Marketing / Sales
Share
"Great Easy to Use Platform"
What do you like best about GoToWebinar?

It is fast and easy to setup and/or copy a recurrent webinar. The data feedback is incredible.

What do you dislike about GoToWebinar?

After two years of using this product, we have not found a single thing wrong with it. It has only gotten better.

What problems is GoToWebinar solving and how is that benefiting you?

We are able to reach potential customers all over the world without leaving the office and saving on travel expenses.

Small Business (50 or fewer emp.)
May 14, 2019
 Source
Overall Rating:
5.0
Tanya M. avatar
Tanya M.
Crdo
Share
"Easy to Use and The best way to reach your future customer"
What do you like best about GoToWebinar?

We use gotowebinar weekly to reach franchise candidates, educate our franchisees, and inform future customers on new research etc.....We love the platform and it's now thee way to talk directly to people about our programs

What do you dislike about GoToWebinar?

nothing. really, maybe ability to upload videos from youtube if I can prove that we own them?

What problems is GoToWebinar solving and how is that benefiting you?

it's keeps my prospects in the loop and allow me to use live presentations to reach other prospects through recorded webinars

Small Business (50 or fewer emp.)
May 01, 2019
 Source
Overall Rating:
5.0
Tiffany P. avatar
Tiffany P.
Lead Account Manager
Share
"Makes hosting webinars easy as 1-2-3!"
What do you like best about GoToWebinar?

The ease of scheduling a webinar, the simplicity of running the webinar, and the look of the interface. Allows me to schedule re-occurring webinars, or webinars on the spot. Was able to schedule my first webinar within minutes of signing up without any training needed. I love the graphing of attendance and the ability to record the webinars and share the link. Love the poll option within the webinar as well.

What do you dislike about GoToWebinar?

Audio options were confusing at the beginning, but figured it pretty quickly. Would like the viewers to send q&a to other presenters not just the main host.

What problems is GoToWebinar solving and how is that benefiting you?

We hold monthly webinars, to educate our customers on our product, new features, tips and tricks, etc. Mostly use to help with training and retention. People love our monthly webinars.

Mid Market (51-1000 emp.)
Apr 30, 2019
 Source
Overall Rating:
5.0
DS
Debra S.
Internet Manager
Share
"By far one of the greatest inventions ever!!!"
What do you like best about GoToWebinar?

Saves time, money, and did I say time and money!!! Love it, can discuss things get it over and go on with the day. Decisions are made faster and more effective!

What do you dislike about GoToWebinar?

Really nothing unless you have a bad connections with you internet.

What problems is GoToWebinar solving and how is that benefiting you?

Time and Money, gets to the decisions quicker and projects get completed a greater and more successful pace!

Enterprise (> 1000 emp.)
Jan 15, 2019
 Source
Overall Rating:
5.0
DR
David R.
Vice President Of Customer Experience
Share
"To enable large groups of people to see a meeting - GoToWebinar is the perfect solution"
What do you like best about GoToWebinar?

GoToWebinar is very similar to the GoToMeeting product. It is simple to use. Additionally, if needed, LMI offers trained meeting hosts to run the meeting for you.

What do you dislike about GoToWebinar?

It is somewhat cost prohibitive for an annual license.

What problems is GoToWebinar solving and how is that benefiting you?

We host company wide, department wide and team wide meetings using this software. It has been a lot better than just voice calls. You now can have screen sharing, presentations, video and much more

Mid Market (51-1000 emp.)
Nov 26, 2018
 Source
Overall Rating:
5.0
AG
Andy G.
Financial Planning And Analysis Manager
Share
"No Excuses - do more Webinars"
What do you like best about GoToWebinar?

Pretty simple to use tool, great extensibility and has all the features you need to ensure you get the job done.

What do you dislike about GoToWebinar?

Like with all tools there are limitations such as # of involved parties or attendees, etc, but unless you are hosting a multitude of people you should be good to go.

What problems is GoToWebinar solving and how is that benefiting you?

We solve hosting large webinars for a decent size population of users, customers, partners, alliances, vendors, etc. We have a small team that run them so having a tool that is agile and nimble is a requirement.

Enterprise (> 1000 emp.)
Oct 08, 2018
 Source
Overall Rating:
5.0
Kimberly W. avatar
Kimberly W.
Director Of Infection Prevention
Share
"Simple to use"
What do you like best about GoToWebinar?

User friendly. I use the app version. I was able to download the app, and log into my meeting without any issues. Very clear voice/sounds.

What do you dislike about GoToWebinar?

There really wasn’t anything that I disliked about this product.

What problems is GoToWebinar solving and how is that benefiting you?

I am able to tune in to local Infection Control webinars, join in group discussions, and connect with others around me.

Mid Market (51-1000 emp.)
Sep 25, 2018
 Source
Overall Rating:
5.0
DT
Deanna T.
Founder
Share
"great way to collaborate online"
What do you like best about GoToWebinar?

I like the ability to screen share, as well as conduct a voice and visual meeting with many team members no matter their location.

What do you dislike about GoToWebinar?

Sometimes my computer audio does not work and I have to dial in to hear/speak with a landline, but this may be my computer and not the software.

What problems is GoToWebinar solving and how is that benefiting you?

Global and Regional meetings online. We are able to discuss timely information with an online presentation.

Mid Market (51-1000 emp.)
Mar 23, 2018
 Source
Overall Rating:
5.0
Caren L. avatar
Caren L.
Consultant
Share
"Webinars made easy"
What do you like best about GoToWebinar?

Easy to access and very intuitive and user-friendly.

What do you dislike about GoToWebinar?

Does not always load in Chrome, although that could be our security settings.

What problems is GoToWebinar solving and how is that benefiting you?

Makes a good platform for training presentations. Eliminates the need for videoconference setups.

Small Business (50 or fewer emp.)
Mar 22, 2018
 Source
Overall Rating:
5.0
BM
Bob M.
Ceo
Share
"Enterprise grade, easy to use"
What do you like best about GoToWebinar?

We've used several systems over the years, and this one just flat out works. We sell into larger enterprises who very typically have strict security requirements, and GoTo consistently works well.

What do you dislike about GoToWebinar?

Can't think of any real challenges that we have with the product.

What problems is GoToWebinar solving and how is that benefiting you?

Be able to communicate our story to prospects in an easy to use format.

Enterprise (> 1000 emp.)
Mar 21, 2018
 Source
Overall Rating:
5.0
CM
Candace M.
Director Of Housing Operations
Share
"Director operations"
What do you like best about GoToWebinar?

Being able to host meetings with personal link

What do you dislike about GoToWebinar?

Audio issues can sometimes be hard to overse

What problems is GoToWebinar solving and how is that benefiting you?

Meeting with remote colleagues

Enterprise (> 1000 emp.)
Jan 31, 2018
 Source
Overall Rating:
5.0
BR
Brittany R.
Licensed Real Estate Agent
Share
"Webinar for business"
What do you like best about GoToWebinar?

I like that you can easily click a link in your email inbox to access a webinar at a certain date and time. Once you click the link (if you’ve already signed up with go to webinar) it will directly take you to the webinar you have joined as an attendee and you can even interact with whoever’s giving the webinar and others if that options been turned on by the coordinator.

What do you dislike about GoToWebinar?

I haven’t come across anything I dislike. I don’t have another webinar based platform I use to compare too.

What problems is GoToWebinar solving and how is that benefiting you?

The benefits that come with GoToWebinar include: being able to quickly hop on a webinar, having recordings of the webinar, many people in one place to chat and learn, especially helpful when you’re a cloud based company**

Mid Market (51-1000 emp.)
Jan 26, 2018
 Source
Overall Rating:
5.0
NW
Natalie W.
Founder
Share
"Easy to use software that has proved useful for team calls"
What do you like best about GoToWebinar?

I really like that you have the option to use computer or phone audio. It helps get around device issues that people inevitably have. Especially when we're holding meetings that include people from outside our organization. Also love the chat feature, raising hands, etc.

What do you dislike about GoToWebinar?

I can't think of anything that I immediately wish was different. I've never experienced any glitches while using GoTo and overall have had a positive experience. Sometimes people forget to mute one device when using the other for audio so there's feedback, but that's really a user error.

What problems is GoToWebinar solving and how is that benefiting you?

Large conference calls with people from all over the country and representing a variety of different organizations. Other software like skype and slack have small participant limits and require downloads that confuse people who aren't familiar with the program. This was very intuitive for participants to use, had all the features we needed, and allowed people to use their device of preference.

Enterprise (> 1000 emp.)
Jan 18, 2018
 Source
Overall Rating:
5.0
BG
Brandon G.
Website Support Specialist
Share
"Great corporate meeting platform"
What do you like best about GoToWebinar?

My favorite thing about GoToWebinar was after receiving the invite, having the ability to store it in many different calendar formats, and for it to be easy to access after accepting the invite. This was very easy to use, and intuitive software that allowed for very easy sharing of a presentation, that was vital to inform the company of upcoming issues.

What do you dislike about GoToWebinar?

I didn't like that when hopping into the meeting, it didn't know which audio source to select. I had to go through a series of audio checks just to ensure the sound was even coming out of the proper speakers. It would be nice if it detected the default audio device and went with that.

What problems is GoToWebinar solving and how is that benefiting you?

This tool makes it incredibly easy to effectively communicate with others whether or not they're inside your work network. Skype for business has the limitation of being only on an internal network, but this offers heightened functionality to invite whoever you want.

Mid Market (51-1000 emp.)
Jan 08, 2018
 Source
Overall Rating:
5.0
Kristian F. avatar
Kristian F.
Strategic Presales
Share
"Software for delivering webinars"
What do you like best about GoToWebinar?

I like the ability to host large groups and deliver webinars remotely

What do you dislike about GoToWebinar?

It doesn't stand out to me as compared to other webinar software

What problems is GoToWebinar solving and how is that benefiting you?

Hosting webinars for large groups

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