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GoToWebinar Logo
GoToWebinar
Plan and host next-level webinars
4.3
(787)
(Formerly GoTo)
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GoToWebinar Reviews & Product Details

GoToWebinar Overview
What is GoToWebinar?

Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
Social Media
GoToWebinar Categories on Findstack
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GoToWebinar Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoToWebinar Pros and Cons
Pros
  • Hosts automated webinars
  • Option to simultaneously host organizers and panelists
  • Capable of hosting webcasts
  • Provides webinar analytics and exports
  • Integration with GoToMeeting
Cons
  • Costly compared to other alternatives
  • Basic plan only accomodates 100 webinar attendees
  • Requires presenters and participants to download specific software to be able to use platform
GoToWebinar Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
GoToWebinar Media
GoToWebinar video thumbnail
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GoToWebinar Screenshots
GoToWebinar screenshot 1
GoToWebinar screenshot 2
GoToWebinar screenshot 3
GoToWebinar screenshot 4
GoToWebinar screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 08, 2025
GoToWebinar Logo
787 GoToWebinar Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
May 31, 2022
 Source
Overall Rating:
4.0
Dr. Anil Kumar J. avatar
Dr. Anil Kumar J.
Librarian
Share
"Greetings!!! It is very good platform for Webinars and attend online meetings. Dr A.K. Jharotia"
What do you like best about GoToWebinar?

Many people can attend online meeting together

What do you dislike about GoToWebinar?

Like all features but some times voice breaking during webinar

What problems is GoToWebinar solving and how is that benefiting you?

Sometimes internet problem

Enterprise (> 1000 emp.)
May 29, 2022
 Source
Overall Rating:
4.0
Ashok K. avatar
Ashok K.
Senior Mechanical Engineer
Share
"GoTo webinar review"
What do you like best about GoToWebinar?

It's the best plateform to organize a webinar through a single link.

What do you dislike about GoToWebinar?

User interface may be improved as like ms teams.

What problems is GoToWebinar solving and how is that benefiting you?

It's very easy to setup a webinar and share a link so that maximum invite can be sent and it's very simple to join webinar by using that link.

Mid Market (51-1000 emp.)
May 27, 2022
 Source
Overall Rating:
4.0
Sanjana P. avatar
Sanjana P.
Web Developer
Share
"Excellent software for webinars"
What do you like best about GoToWebinar?

GoTo Webinar is intuitive and easy to create webinars with. We can create events and webinars from the GoTo Webinar dashboard on the web browser, where we can invite users via email. We can schedule the webinars to automatically start at a later date whether it's one-time or recurring. It's easy to implement as it carries over profiles and emails from anyone who's ever used GoToMeeting previously before it was upgraded to GoTo and its products. To ensure a seamless flow of webinars, the application has settings to test your mic and webcam within the dashboard. The webinars are excellent and allow communication across any device or region. You can participate in them using your computer audio or phone call. Webinars make collaborating easier as we can show our screen to all the attendees. You can give keyboard and mouse access to any attendee while showing the screen for any work that requires a collaborative effort. You can show presentations easily and if it's group work, you can change the presenter and give someone else the control to move slides and use interactive features. The interactive features include creating polls and questions with text boxes where the users can leave their answers, which is excellent for surveying and receiving feedback. We can record our webinars with up to 6GB of size by default, but you can increase the limit from the settings if your device has more storage space as GoTo save all the recordings on the computer. The best part about GoTo Webinar is that you can get full analytics for your webinars, showcasing the number of registrants and attendees and the attendance rate for each user. You can have the data exported into a spreadsheet for keeping records of your webinars. GoTo Webinars has a video library where you can upload your recordings or any videos for viewing on the browser or sharing. You can drag and drop your file from your computer or upload them from your cloud drives such as Google Drive, OneDrive, Dropbox, and Box. Similarly, file transfer can also be done through these mediums. Overall, GoTo Webinar is excellent for connecting with a large audience and supporting up to 100 people. Your webinars can be live or pre-recorded, where users can just join and view the session and leave post-session interactions through polls and feedback forms.

What do you dislike about GoToWebinar?

For first-time users, setting up a webinar can be complicated. Unlike GoTo Meeting, there's no direct way to download the GoTo Webinar desktop application. You'll have to create and start a webinar from your browser and only then will it prompt you to install and open the application. This process was a little confusing for us at first because there was no explanation for this anywhere and we had to search on Google to find the solution. The interface is also difficult to get used to at first because all the features and settings are bundled up together without much room for navigation. It also has no web browser support, so downloading the application is a must.

What problems is GoToWebinar solving and how is that benefiting you?

We've been using it for webinars since the pandemic started and it allows seamless connections with people around the world, many of whom are clients from Europe and Southeast Asia. For training and collaborating, GoTo Webinars has been perfect, providing an excellent platform to share files, show screens, show presentations, and generate reports based on attendance and interactions. Although implementation could've been a little easier, it's been pretty easy to use since then and setting up live events or webinars is pretty straightforward. We can tick the option to make it recurring so that it automatically does the work of alerting the users for each upcoming webinar.

Mid Market (51-1000 emp.)
May 25, 2022
 Source
Overall Rating:
4.0
CM
Christine M.
Director Of Customer Success
Share
"User friendly with lots of growth"
What do you like best about GoToWebinar?

I like that it's easy to set up and that it allows us to work with large groups while limiting what they can see.

What do you dislike about GoToWebinar?

Nothing I can think of. We switched to a new product for day to day use and I do miss the bells and whistles of GoToWebinar.

What problems is GoToWebinar solving and how is that benefiting you?

We often need to communicate information with large groups and our customer doesn't want the attendees to be able to interact and GoTo helps us accomplish that. It's also very easy to use and add things like In Webinar polls and surveys.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
4.0
Federico G. avatar
Federico G.
Virtual Customer Support Specialist Helpdesk Specialist
Share
"User-friendly platform that helps to communicate your ideas and concerns to others! It helps a lot!"
What do you like best about GoToWebinar?

Easy to understand and gives you the confidence to interact online.

What do you dislike about GoToWebinar?

I really did not see nor notice anything that I would dislike! Although, it would be better if it had public chat...

What problems is GoToWebinar solving and how is that benefiting you?

For Drawings and trimmings. There's great options for trimming and editing webinar recordings...

Small Business (50 or fewer emp.)
May 11, 2022
 Source
Overall Rating:
4.0
SC
Stacy C.
Vp Of Employer Support & Training
Share
"Great for Webinar Trainings"
What do you like best about GoToWebinar?

Ease of use with multiple presenters and presentations

What do you dislike about GoToWebinar?

sometimes attendees have difficulty logging in

What problems is GoToWebinar solving and how is that benefiting you?

Training our network of providers and able to "meet"/conference without in-person expenses.

Small Business (50 or fewer emp.)
May 11, 2022
 Source
Overall Rating:
4.0
AC
Amanda C.
Director Of Operations
Share
"Weekly use of the GoTo Webinar platform"
What do you like best about GoToWebinar?

I've had to call the help line so many times. They are always prompt to answer and super helpful to help troubleshoot.

What do you dislike about GoToWebinar?

Several times during our LIVE webinar the webcam function has been down. We had to continue the scheduled program without video function. There are many steps to setting up a webinar. It would be nice to have it streamlined some.

What problems is GoToWebinar solving and how is that benefiting you?

Allows us to bring together a large group weekly to learn more from our industry professionals. We have created a great following and received many customers from webinar attendance.

Mid Market (51-1000 emp.)
Aug 24, 2021
 Source
Overall Rating:
4.0
CS
Chancy S.
Training And Research In Earth Eco System Program
Share
"Review of GoToWebinar"
What do you like best about GoToWebinar?

GoToWebinar can be accessed through the web browser, users do not need to download any application. It can be used to conduct webinars effectively even with a huge number of participants.

What do you dislike about GoToWebinar?

GoToWebinar should have a feature to interact with other participants.

What problems is GoToWebinar solving and how is that benefiting you?

GoToWebinar Platform is used to conduct and attend the webinar in this pandemic situation.

Mid Market (51-1000 emp.)
Jul 13, 2021
 Source
Overall Rating:
4.0
MG
Mary G.
Founder
Share
"It's one the most reliable solutions for webinars"
What do you like best about GoToWebinar?

Most of the users are familiar with this app and have it on their devices. It's a very user-friendly solution with reliable technology for a presenter and participants, so it's easy to run any webinars, training, meetings.

What do you dislike about GoToWebinar?

It seems there are no downloads and presentation uploads.

What problems is GoToWebinar solving and how is that benefiting you?

We run trainings about eCommerce and Digital Marketing.

Small Business (50 or fewer emp.)
Nov 10, 2020
 Source
Overall Rating:
4.0
JN
Jonas N.
Founder
Share
"Webinars without interruption"
What do you like best about GoToWebinar?

The software works very well - both in the browser and as a download. We generally prefer the download version to invite our customers to webinars with video conferencing. Using a third party software we can make additional restrictions and tests.

What do you dislike about GoToWebinar?

Some translations are poor or even non-existent, we hope that this will change in the future, otherwise there may be problems getting into the webinar.

What problems is GoToWebinar solving and how is that benefiting you?

Now that we offer many courses exclusively online and these are important participations with our representatives and customers for further training, we use this software. The video transmission works perfectly, even with many participants there are no problems.

Mid Market (51-1000 emp.)
Nov 06, 2020
 Source
Overall Rating:
4.0
AS
Ajit S.
Customer Experience Officer
Share
"Simple yet power tool for conducting online webinars"
What do you like best about GoToWebinar?

Online audience monitoring tool which helps in strict monitoring of audience, Pre-registration feature which helps in not only allowing relevant audience but also help in storing their details during registration, Hand raise during online webinar which helps the host to completely maintain discipline during webinars, live Chat feature

What do you dislike about GoToWebinar?

Major problem with gotowebinar is it's Frequent server issues which results in delay and another major problem is poor customer support. Being a cheap alternative, You can't expect very much in customer support.

What problems is GoToWebinar solving and how is that benefiting you?

Dut to covid pandemic, our major problem was related to conduct monthly sales meetings, learnings sessions, trainings etc. which we have started conducting using goto webinar. Most of time it serves the purpose but as I have already mentioned being a cheap alternative, don't expect much of customer support and services from it. If you are looking for a premium alternative, go with many popular and reputed brands available in the market with price.

Small Business (50 or fewer emp.)
Aug 28, 2020
 Source
Overall Rating:
4.0
Lindsay P. avatar
Lindsay P.
Meetings & Professional Development Manager
Share
"Reliable Webinar Software"
What do you like best about GoToWebinar?

It has an easy to use interface to set-up webinars and customize the branding. You can easily edit and publish webinar recordings. The live polling feature is awesome! You also have the ability to attach handouts to the webinar, which we have found very helpful.

What do you dislike about GoToWebinar?

GoToWebinar does not have the capability for attendees to use the chat function. Only panelists and organizers can use the chat. Additionally, you can only send questions to one panelist.

What problems is GoToWebinar solving and how is that benefiting you?

It has allowed our organization to produce more high-quality webinars for our members during this time when face-to-face meetings are not an option. It is an easy software for our panelists to learn and we have received great feedback from them.

Mid Market (51-1000 emp.)
Jul 27, 2020
 Source
Overall Rating:
4.0
BC
Beth C.
Founder
Share
"Great resource for continuing education"
What do you like best about GoToWebinar?

It was helpful because GoToWebinar allowed me to have access to a training that I wouldn’t have been able to attend during the quarantine.

What do you dislike about GoToWebinar?

I didn’t find anything that I disliked about it.

What problems is GoToWebinar solving and how is that benefiting you?

I was able to be more prepared to deal with mental health issues that students face because of the training I received.

Mid Market (51-1000 emp.)
Jul 17, 2020
 Source
Overall Rating:
4.0
Saneesh V. avatar
Saneesh V.
Marketing Manager
Share
"Reliable platform to connect with Prospects"
What do you like best about GoToWebinar?

Familiar platform and does best what it promises.

What do you dislike about GoToWebinar?

Does have all the bells and whistles that the latest webinar platforms are offering.

What problems is GoToWebinar solving and how is that benefiting you?

Thought leadership and customer attention.

Small Business (50 or fewer emp.)
Jun 03, 2020
 Source
Overall Rating:
4.0
JS
Jeremiah S.
Founder
Share
"Great Tools for Remote Conferencing"
What do you like best about GoToWebinar?

The user interface is very intuitive and well organized. There was little to no learning required when switching back and forth from GotoMeeting and GoToWebinar for most of the users in the company. The application is also fully featured and well suited for conferences, webinars and meetings with larger number of viewers. The built in ability to interface directly with the viewers during a webinar is one of the best features of GoToWebinar. Compared to alternatives available, GoToWebinar is by far the best option for its intended purpose.

What do you dislike about GoToWebinar?

There is little to dislike about GoToWebinar for what its main purpose is. Perhaps including a option for premium users to get in touch with technical support instantly would be much appreciated. During a middle of a webinar if there is a technical problem that needs to be addressed, there is little to no option available to the user to get support immediately without terminating the remaining event and re-scheduling at a later time and date.

What problems is GoToWebinar solving and how is that benefiting you?

Some of the conferences and roundtables have been moved to GoToWebinar during the COVID-19 pandemic. It has allowed some of the planned activities to continue with minor changes rather than completely cancelling them. Many of the conferences that were originally planned have also moved to digital events where GoToWebinar was the primary application used to do so. The move to digital events was relatively seamless and did not cause much disruption in terms of planned activities, seminars and round table discussions.

Enterprise (> 1000 emp.)
Apr 08, 2020
 Source
Overall Rating:
4.0
Gerardo M. avatar
Gerardo M.
Co Founder
Share
"A professional way to have a meeting with coworkers remote."
What do you like best about GoToWebinar?

I liked the number of options that you have in the tool so you can have a very professional meeting sharing screen, muting the guests, sharing your webcam, files, and videos with other guests.

What do you dislike about GoToWebinar?

I think the UX design could be improved. I don't like the text that appears down in the image of the webcam, it doesn't have a good format.

What problems is GoToWebinar solving and how is that benefiting you?

Create a webinar with many speakers in different remote sites. We can be organized easily, and create a webinar with good quality. Also we can have a lot of attendees.

Mid Market (51-1000 emp.)
Mar 02, 2020
 Source
Overall Rating:
4.0
CR
Christopher R.
Information System Support Specialist
Share
"GoTo Excellence"
What do you like best about GoToWebinar?

How well numerous attendees are maintained - there are numerous ways to track and respond to different participants questions and comments, as well as ways of monitoring levels of engagement.

What do you dislike about GoToWebinar?

There doesn't seem to be an easy way of modulating who all can speak at once, so trying to toggle "Mutes" between multiple participants can be as difficult as trying to understand just who said what without any "Mute" capabilities

What problems is GoToWebinar solving and how is that benefiting you?

We're solving lots of issues that really take a committee to make progress on. It enables us to bring together the directors, managers and regular product users from multiple departments, at multiple different agencies and really bridge the gaps in understanding of what needs to be addressed by our program and what needs to be addressed with either changes in training or procedures. We're better able to obtain feedback and consensus and have saved countless hours doing it all together, in real time, rather than trying to derive the same yields from endless back and forth via email.

Enterprise (> 1000 emp.)
Feb 28, 2020
 Source
Overall Rating:
4.0
Joshua M. avatar
Joshua M.
Customer Operations Specialist | Medical Device
Share
"GoToWebinar is a Fantastic Large Scale Meeting Business Solution!"
What do you like best about GoToWebinar?

GoToWebinar is a fantastic large scale meeting solution tool that my organization uses to host and attend meetings. Overall, I have been extremely impressed by the stability and quality of the platform for large events. I work in an organization that operates across four continents and GoToWebinar has made meeting together and collaborating on projects easier. Additionally, the platform is fairly easy to use and has been consistent in terms of it's overall performance on our Network. The ability to share and add to calendars works well and integrates with our mailing and calendar systems nicely. The plugins and API's do well to share across a variety of other platforms that we use daily. Overall, I have really enjoyed the process of hosting and attending meetings on the platform.

What do you dislike about GoToWebinar?

GoToWebinar is not as customizable as other platforms on the market. I have noticed that landing pages for the platform are relatively bare bones compared to the other competitors in the digital meeting space. Additionally, I would recommend any IT team to review network requirements to ensure that everyone has access if they are on a restricted network.

What problems is GoToWebinar solving and how is that benefiting you?

I work for a large content and production organization that has 24/7 operation around the world. GoToWebinar has made it easy to record and replay webinars and meetings for our entire organization to access when they are most available. Overall, it has helped us learn and grow while keeping up with our fast paced business environment. Overall, I highly recommend this service!

Mid Market (51-1000 emp.)
Jan 03, 2020
 Source
Overall Rating:
4.0
Nick R. avatar
Nick R.
General Manager
Share
"Excellent audio and video for your lectures"
What do you like best about GoToWebinar?

GoToWebinar is a valuable tool for just a massive crowd to manage and give a lecture. The function is simple and straightforward. That's not much until you get an understanding of the different features it includes. Throughout our lectures we will administer surveys that are good for public engagement and interactivity. GoToWebinar normally has a good audio and video output. I like that, directly after it is over, we may share a link to our voice.

What do you dislike about GoToWebinar?

While I like GoToWebinar's terms of economics value, I think the price is higher than a few similar alternatives. Additional respondents would be important to allow. Internet registration documents can be difficult to design for a particular look. GoToWebinar has somewhat limited layout capability. While this is not a common event, enrollees are not able to sign for any obvious purpose at times.

What problems is GoToWebinar solving and how is that benefiting you?

We were happy to use GoToWebinar to download lectures after they were over and to make them available for replay. In a range of marketer goods, we can link lectures like forums, social media, electronic communications and print media. GoToWebinar was great for conducting internal conferences as well, and we used it as a forum for corporate media and tutorials. It is also an effective tool for conducting sessions and allows participants in real time to engage from different physical locations.

Mid Market (51-1000 emp.)
Jan 02, 2020
 Source
Overall Rating:
4.0
Bill F. avatar
Bill F.
President
Share
"Plataforma decente para los webinars"
What do you like best about GoToWebinar?

Me gusta lo fácil que se integra con Hubspot y lo fácil que es configurar un seminario web, enviar correos electrónicos promocionales y administrar el seminario web en vivo. Ahora también ofrece la posibilidad de ser una presentación completamente basada en la web, en lugar de que los asistentes descarguen el software. Me gusta que GoToWebinar sea una herramienta de conferencias web fiable. Me encanta que haya un almacenamiento en la nube integrado para guardar y archivar el audio y el vídeo de las reuniones. También disfruto de la posibilidad de guardar los vídeos en un canal o lista de reproducción para mantener organizadas las reuniones anteriores.

What do you dislike about GoToWebinar?

No me gusta la forma en que se organizan los ajustes, lo que te obliga a ir a cada sección, en lugar de tener una sola página de ajustes que cambiar. Tampoco me gusta que no se puedan adjuntar diapositivas al correo electrónico de seguimiento, lo que me obliga a crear correos electrónicos de seguimiento por separado en lugar de a través del sistema.

What problems is GoToWebinar solving and how is that benefiting you?

Organizamos seminarios web para proporcionar un liderazgo de pensamiento tanto a los clientes como a los prospectos. Nos ha ayudado a captar clientes y a aumentar el uso, y nos ha ayudado a cerrar muchos negocios con clientes potenciales.

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