Unclaimed: Are are working at GreenRope ?
GreenRope is a comprehensive CRM and marketing automation platform with critical features that help consolidate, streamline and grow businesses. GreenRope is a preferred small business CRM because it can scale and grow with the user. The all-in-one platform aims to lower the chance of data mistakes and helps save teams time through centralized tools and features.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare GreenRope with other popular tools in the same category.
GreenRope has made my business almost 100% automated. The drip campaigns were easy to set up and the ability to trigger workflows based on certain criteria is just awesome! The support team has probably some of the fastest response time and email tracking is a pretty cool feature.
There aren't too many things I don't like, so I'm really being picky here. - Phone numbers aren't formatted. So, instead of 555-123-4567, it's 5551234567. Silly, I know, but still kind of a pain. - Drip campaigns can't be sent out only on business days...instead of M-F, it's M-Sun. I'd like that option. - I can't post date the start of a campaign, so I have to set a reminder on that date to go in and start a campaign manually.
I'm able to move people from campaign to campaign automatically using GreenRope's workflows. I hadn't been able to find a software program that could take that part out for me, so it's really makes me feel good when I get a notification that a contact moved themselves along in the hiring process.
I like how everything is under one roof and in one place with emailing, web traffic monitoring, lead management and more. I looked long and hard to find a solutions to our online needs and GreenRope is working well for us. There is still a lot for us to take advantage of and we're working on that as well.
Because it is so powerful, there is quite a learning curve to using the system. I also would like to have them have a graphic artist polish their templates and their styles. It does look a lot like programmers have designed everything. Wouldn't take much to add "class".
We send a lot of emails each month and track the click throughs, We monitor our websites for traffic and usability. We track our customers and their usage of our systems.
The on-the-phone training as we have added components has been very helpful!
A little disappointed in the survey component.
We work with executive teams to create and implement strategy for growth. Greenrope will give everyone on oiur staff involved with the project access to vital information.
It provides all features such as email templates, surveys and reminders. Also manageing web pages and tracking processes all at one place. The customer support they provided me was good.
I have no issues with GreenRope it completes all my needs so there is nothing to dislike till now.
It helps us to easily maintain large data and also it has great contact targetting capabilities which helps to generate more leads.
I like the organization on the platform.
the interface cna use some help it is not too user friendly
it is solving our email markeitng journeys
Lots of functionality. Email templates, surveys, reminders. This is a nice program for tracking and communicating with contacts. The customer support is fantastic!
Honestly, I only have positive feedback.
Sending communications to all our contacts. Categorizing contacts into different groups. Sending customer satisfactions surveys.
The prompt response from the Technical support team
Has a little bit of a Learning curve at beginning but is Managable
Management of our charitable recipients and support providers communications
I like the support team, and I like the help feature. I love the intutive organising of features within the system, and also the applications are easy to learn for the crm users.
I felt navigating the system is slightly time consuming relative to other softwares. Some of the features take time to load. And the displays/fonts are not easily customisable.
Putting all the contacts relevant to the organisation in one place and indexing them. Making sign up forms, newsletters and tracking/sending emails in bulk easier. Fundraising- lead nurturing, scoring etc
The overall abilities it has is great--from creating e-blasts, journeys, workflows, and more. It's a well-rounded software with automation abilities that would cover the backend needs of a growing business.
The main thing that comes to mind is the interface is outdated. Otherwise, not having the Easy Builder be able to communicate with the Emailer gets frustrating at times.
The automation aspect of Marketing alone benefits me most. Before having a CRM, I would have to constantly schedule e-blasts, and manually send e-blasts based on the engagement of our audiences, but having a CRM, the automation ability frees up a lot of time and effort so I can focus my attention on other priorities.
It is very simple to use and simple to understand. I could easily figure what's going on with a contact since all info is easily accessible
It is not as simple to create new email templates.
Complete organization of customers' data. Centric location for information and day-to-day control of activities.