GreenRope Reviews: 4.3/5 — Solid Choice

Ability to track contacts web usage. Also workflows that allow me to automatically trigger events when prerequisits occur

I wish there were an easier way to log email correspondance

Crm, we benegit from group emails

GreenRope has all of the features of a more expensive CRM without being impossible to use.

GreenRope’s UX/UI isn’t our favorite, but it’s functional and simple.

We are tracking our 100,00+ users through GreenRope successfully.

As a Business Coach I see people invest all the time in CRM, but they end up not using it properly. I found the support staff at GreenRope helpful and supportive in learning the tools needed to get in touch with my right clients.

It's not a dislike, but a reminder to use the support sessions offered. I could have save myself time and money if I started with the support rather than trying to figure it out on my own.

Statistics in business can be a game changer and using GreenRope allows me the real time data of what emails are not only being opened and linked to, but also what browser and devices clients are using to read the emails.

The last year great improvements in the UI have been made. It seems like everytime I want to do something with Greenrope that it has the functionality. The customer service support is as good as any company I have every worked with. I also love how it tracks my leads and shows me which pages on website they visit.

Navigation is sometimes confusing but has been getting a lot more organized lately.

Sales Process, Marketing automation, sign up forms on our website allow for easy new lead generation. Utilizing Green Rope as both a CRM and email marketing platform has really simplified our marketing and sales process and reduced personnel needs.

Greenrope has ALL the features I need for my business.

User interface is not intuitive. Needs to be modernized like InfusionSoft.

Email marketing. Reaching all of my constituents.

We have bee using Greenrope for a number of years, and like the integration of many functions in a powerful package which is affordable for a small non-profit.

The wide range of features and functions makes Greenrope somewhat daunting. Not exactly negative, but requires a time investment.

CollegeAnywhere is a small non-profit consortium providing cloud-based media resources to higher education and other institutions. We’ve added a sakes person who is more deeply exploring Greenrope, which gave him resources he has needed to do his work.

I like the ease of sending regular emails. Each week, we send a mass email to around 20,000 customers offering a different special each week. It is very easy for our customers to opt out, but most of them appreciate receiving our emails and stay opted in. Greenrope software provides great reporting, so that we can determine which emails, subject lines and promotions get the greatest readership and produce the most revenues. On the rare occasion that I need technical assistance, help is just a phone call or email away. We also have a rep who calls us from time to time to see if we have any questions or concerns. Over the years I have seen how Greenrope has expanded and grown to improve their service and meet the demand. They're on the ball and I recommend Greenrope to any company wishing to streamline their CRM or mass emailing endeavors.

There is a slight learning curve, and once in a while, when I need assistance on a weekend, I may have to wait for the next business day to talk to someone; however when I leave a message I usually get a call back pretty quickly.

I am primarilly using Greenrope to send weekly mass email promotions.

I can manage everything in one place! this function is broken (the survey is broken not greenrrpoe)

I'm still trying to figure out the name this function is telling me on one side to have less than 40 characters and on the other side to I can't submit unless it's over 40 char, prolly got your operation indicator backwards

getting my promo out to my client list and I have been woefully remiss in utilizing this service as much as I should be. I wish I had a better way to import contacts from social media and business cards that was more accurate and consistent. I have a real problem getting my message out to people considering that the content creation pert is easy for me.

It is a simple CRM for sales follow-up with tracking mechanisms and cost efficient compared to its competitors.

I don't like the calendar. Only use it to track attendance for events.

Tracking sales team and make them more efficient

Greenrope is complete system - Marketing Automation, CRM, Sales Automation, Landing pages, interated calling, texting, videos, tracking, LMS,... list goes on.

Not as user friendly as some more expensive systems.

As a Marketing Consultant that needs to do my own sales, I wanted a single system that does it all. Greenrope is the ONLY system that fit my needs, without breaking the bank.

The ability to get a complete relationship picture for each lead and client all in one place. I've recommended Greenrope for many friends and small business owners for exactly this reason.

Nothing I truly dislike. As with anything there are small changes that would benefit my specific business use, but I'm still happy with it as is.

It's continued to make our marketing efforts more efficient and improve our conversion rates. We have fairly long conversion periods due to the nature of the business and Greenrope has helped my sales team maintain consistent contact throughout. We are just starting to take advantage of some parts of the marketing automation and am excited to get it fully implemented.

GreenRope’s efficiency-enhancing features are extremely well-integrated with an intuitive, easy-to-use interface (without the unnecessary complexity and long learning curve of competing products). Furthermore, tech support has been top notch (e.g., rapid response, personal attention).

I suppose that the only "drawback" of the system is that there are so many features that I feel like I’m missing out since I haven’t had a chance to explore or experiment with several of them.

By simplifying and streamlining many of our basic business operations and marketing (such as our web site, contact management, email marketing, project management, document sharing, etc.), GreenRope has allowed our small company to concentrate on its core business and significantly improve our business development.

I started off with Greenrope when it was Chamberzoom after attending a tutorial meeting about this CRM. I was very impressed

If I had to dislike anything it would be the price however because I got grandfathered in when I have to resume I can't even complain about this. The price I pay is very reasonable.

I enjoy seeing who reads my emails and how many times. There's always something new to learn that could benefit my business. It's really a wonderful service.

I love how every interaction with each prospect is automatically logged in database.

Really do not have a dislike. They've exceeded my expectations.

GreenRope addresses many issues: hosts multiple websites (no additional fees) tracks every email, automatic recording of data into individual contact notes, complete control of user-defined data fields, stores documents, images and much more. I'm able to access everything I need to operate my business for anywhere there's an internet connection.

Everything within the system is very well thought-out. The way the platform is organized just makes sense. Thankfully, if I'm ever confused on a function or how to complete a specific task, the "Help" center is incredible. There are a multitude of instruction guides, videos, and more to help walk you through each process within GreenRope. I have worked with HubSpot, Infusion-soft, Pipeline Deals, and Salesforce. GreenRope blows all 4 of these options away.

So far, there is nothing to dislike. Everything in the platform is very customizable.

We are able to plan and automate client communications, track leads, create email campaigns, create client databases, CRM activities, etc.

The fact that GreenRope integrates the entire marketing process into a CRM system makes marketing much simpler and easier

It can be a little confusing to navigate through the various screens and choices

GreenRope makes it simple and quick to communicate with my various business segments, using the groups we have created and email templates we have created for each of them.

The team is a phone call or chat away, helping to hold my hand as I learn new things to further my business. I have a feeling that I am only using 5% of what they have to offer.

Not much. I get frustrated sometimes, but usually it's with myself. I've very right brained, and would prefer not having to learn technical things.

I get to see who is reading my emails, and how many hits a certain email got. That allows me to know which material is hitting home and what is not. That is indispensable feedback.

GreenRope is an all-in-one backoffice system for anyone running a business. It includes marketing, project management, a LMS...everything.

I would love for the cost to be less per month.

It allows me to keep track of everything in one place. I was trying to make things work together previously. Why do through the hassle when everything can be under one umbrella.

Integrated website, email blasts, CRM and task manager.

Steep learning curb, but fantastic support.

Able to track customer behaviour! It's like video surveillance in your bricks and mortar store, you can see what is working and why.

We love the access to support when we have questions.

I can honestly say there is nothing I dislike about GR.

We have an extremely easy way to stay in touch with our contacts and set up events and drip campaigns.

GreenRope is an all-in-1 solution for all Marketing activities including email, sms, landing pages, crm, website tracking etc. Is has the most amazing support team that will answer every question in depth and in not time

I won;t say that is something that I dislike but some suggestions would be to insert tabs into CRM entries in order to group CRM fields. Also, the customization of the CRM entries is a little bit time consuming because of the lack of drag and drop functionality.

I use GreenRope as CRM, landing page creator and to send emails. Also, I create events and track attendance through GreenRope. The benefits are that I am able to track every user interaction from one program.

Using Green rope is very easy. The website is user friendly and the interface is intuitive.. Their customer service is second to none. We considered other competitors but found greenrope to be the best choice for us.That being said, it is very complex and requires extensive training, but the staff and provides exceptional support and ensures a seamless execution. Regardless if you contact the inappropriate department, you still are provided with patient and thoughtful answers and direction.This system allows us to effectively track the success of each blast, monitor actions taken to determine what is generating interest, and create further opportunity for correspondence based on the feedback GR provides. The online registration system has also been instrumental in transitioning from manual management to online. I personally don't use GR for the sales aspect, but manage a team of sales professionals on a national basis with all different backgrounds who rave over the product. The sales management provides me useful insight as I can login remotely to monitor who is actively corresponding with leads and how aggressive each individual is throughout the sales cycle. There are many different departments within our company that utilize GR for a variety of purposes, but overall I would highly recommend it as its customization and diversity are applicable to any field.

They offer many other services, however no one has contacted us to tell us about them nor do we know how to utilize them. It would be a good idea to have some training videos showing the various services and how to use them. it is very complex and requires extensive training, but the staff and provides exceptional support and ensures a seamless execution. Regardless if you contact the inappropriate department, you still are provided with patient and thoughtful answers and direction.

we are currently using greenrope to send out mass emails to our client base and notify them about products, services and upcoming trade shows and other events. Greenrope helps us stay in touch with our client base.

The combination of email, web and content integration plus all the reporting are terrific.

It's a robust program and they are constantly adding features so it's hard to keep up with. I know it does much more than I've used.

Being able to track email delivery, opens and visitors to our site. Let's me tweak messages for constant improvement.

Marketing automation is on par with the "big boys" but far less expensive. CRM is robust and easy to use.

Recently redesigned app is difficult to use

CRM, marketing automation, workflow management.

It streamlines everything and combines all marketing efforts that my company does in one place. The reporting tools are awesome and so helpful.

There's a lot to learn at first, but once you get the hang of it, having all those tools is so awesome.

We used to use 3 different platforms for email, membership and analytics, and now everything is one place!

The comprehensive ability to incorporate marketing automation, sales management, and customer service on one platform.

I don't have a big dislike, however it takes a significant commitment to really learn the system. But that is true of any CRM.

Unifying Sales, Marketing, and Operations in a way that helps us serve our customers and contacts better.

Ease of use Landing pages Tracking Work flows

Have to pay for it in US$ so expensive when our dollar is down!

Starting to automate our sales process as far as communication goes.

GreenRope is one of the most robust and versatile systems I have worked with. After reviewing endless CRMs, our company determined GR's functionality was light years ahead of the competition. That being said, it is very complex and requires extensive training, but the staff and provides exceptional support and ensures a seamless execution. Regardless if you contact the inappropriate department, you still are provided with patient and thoughtful answers and direction.

Considering GR's diverse capabilities, it can impose quite a challenge if you're not very technically sound. The upside to that is the training, help forums, tutorials, and the support team provide useful information and are very responsive.

One of our entities is online marketing, and we handle a variety of clients' email campaigns. This system allows us to effectively track the success of each blast, monitor actions taken to determine what is generating interest, and create further opportunity for correspondence based on the feedback GR provides. The online registration system has also been instrumental in transitioning from manual management to online. I personally don't use GR for the sales aspect, but manage a team of sales professionals on a national basis with all different backgrounds who rave over the product. The sales management provides me useful insight as I can login remotely to monitor who is actively corresponding with leads and how aggressive each individual is throughout the sales cycle. There are many different departments within our company that utilize GR for a variety of purposes, but overall I would highly recommend it as its customization and diversity are applicable to any field.

Customer Service is great. They always respond to us in a timely manner

Website Organization could be a little easier and more templates provided would be nice

CRM and Customer Relations

Our organization really appreciates the ease of use, the constant development of the platform, affordability and fantastic customer support team Greenrope offers. We have a platform that has both marketing automation and a CRM in one. The amount of contacts that we can keep in the system for a reasonable price is a benefit. Also, the ability to track and keep up with our contacts while they are in our CRM is fantastic. Thank you Greenrope :-)

We would like for the reports to be a bit clearer and easier to use/manipulate. Also, the automated campaigns could be simplified to create an easier ability to send out campaigns.

We needed a marketing automation tool that would allow us to have a lot of contacts for an affordable price and we found that with Greenrope. The benefits realized are many. We have a platform that has both marketing automation and a CRM in one. The amount of contacts that we can keep in the system for a reasonable price is a benefit. Also, the ability to track and keep up with our contacts while they are in our CRM is fantastic. Thank you Greenrope :-)