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GreenRope Logo
GreenRope
All-in-One CRM Solution
4.3
(218)
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GreenRope Reviews & Product Details

GreenRope Overview
What is GreenRope?

GreenRope is a comprehensive CRM and marketing automation platform with critical features that help consolidate, streamline and grow businesses.  GreenRope is a preferred small business CRM because it can scale and grow with the user. The all-in-one platform aims to lower the chance of data mistakes and helps save teams time through centralized tools and features.

Company GreenRope, LLC
Year founded 2008
Company size 11-50 employees
Headquarters San Diego, California, United States
Social Media
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GreenRope Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GreenRope Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
GreenRope Media
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GreenRope - GreenRope Homepage
GreenRope Screenshots
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GreenRope Homepage
GreenRope Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 02, 2025
GreenRope Logo
218 GreenRope Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Aug 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best customer service. Always helpful whenever I need to reach out."
What do you like best about GreenRope?

Easy to use and great customer service.

What do you dislike about GreenRope?

I find the Journeys complicated to develop and use.

What problems is GreenRope solving and how is that benefiting you?

Weekly mailing to our subscription list and managing our member directory communications.

Small Business (50 or fewer emp.)
Jul 28, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GreenRope Support has been amazing"
What do you like best about GreenRope?

GreenRope is an extremely easy to use CRM solution. We were up and running in no time and it supports all the functionality we need. Support has been excellent!

What do you dislike about GreenRope?

All our experiences so far have been very positive and there is nothing specific to dislike.

What problems is GreenRope solving and how is that benefiting you?

GreenRope is helping us manage all our contacts effectively, its integrated marketing capabilities are a huge benefit, and its sales management/forecasting features are easy to use.

Small Business (50 or fewer emp.)
Sep 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Unbelievable support"
What do you like best about GreenRope?

I really enjoy the options for customization. I needed a key feature to be added to my follow up system that didn't currently exist. The team at greenrope put their heads together and created something specifically for my business.

What do you dislike about GreenRope?

I would like to have more options for a quick phone call with support. It can take a while to get to the meat of a problem and I feel it could be solved quicker with a quick conversation. (the customer support team is fantastic)

What problems is GreenRope solving and how is that benefiting you?

Greenrope is allowing me to maintain a massive amount of leads. With out this system i would never have been able to scale up in the way that I have

Small Business (50 or fewer emp.)
Sep 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GreenRope Review"
What do you like best about GreenRope?

We are a smaller company that can do big things with the help of GreenRope. We have tried dozens of CRM's/Mail Merge Apps, and while only a few can compete with GreenRope, its customer service makes it a win. If you ever need help, they are always around, and no question is too big or too small.

What do you dislike about GreenRope?

The UI could be more intuitive and allow more customization. At some point, they introduced a sound that goes off whenever you click back to the tab GreenRope is running on.

What problems is GreenRope solving and how is that benefiting you?

GreenRope saves us time. We needed a better way of tracking marketing efforts and following up on leads. Our favorite thing to use for following up would be the "Journeys"; it's a great automation tool.

Mid Market (51-1000 emp.)
Jul 29, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GreenRope is an amazing CRM that is fast and intuitive"
What do you like best about GreenRope?

What I like the best from GreenRope is their Support Team! Shout out to Kimberly.

What do you dislike about GreenRope?

What I dislike the most is sometimes the API returned different data from what we query

What problems is GreenRope solving and how is that benefiting you?

It helps us have a better CRM for our Sales and Marketing. And it immensely helped overall

Small Business (50 or fewer emp.)
Jun 17, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent CRM"
What do you like best about GreenRope?

Very powerful - lots of automation, and the support offered is great.

What do you dislike about GreenRope?

I would like to be able to offer different products in the shop in different currencies. This is not yet possible. Because it's not, I have to use Zapier as a workaround, which is a bit clunky and doesn't always work.

What problems is GreenRope solving and how is that benefiting you?

Managing all customers - right through the journey. Because GreenRope is comprehensive, I don't need separate email marketing, learning platform, web stuff. It's all in one. And lots of automation to save a whole heap of time.

Mid Market (51-1000 emp.)
Jun 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Greenrope has been an amazing CRM. Great customer service, amazing addition to the department."
What do you like best about GreenRope?

The "there is always a way" mentality each and every time I reach out for customer service. Someone is always back to me with a solution within 24 hours, or instantly! There ability to walk me through what I need is easy to understand and efficient.

What do you dislike about GreenRope?

The data exporting options could be improved. When exporting data from surveys, I spend a lot of time restructuring it into a usable format. If there were options on how to display data when exporting in terms of the questions or person submitting, it would be much more user friendly. I sometime use google forms instead because of the export and anaylizing features it has.

What problems is GreenRope solving and how is that benefiting you?

Effective communication with customers. Tracking data and sending personalized messages has increased our customer service rating and attracted more people to our organization. In the past, the department did not have an effective way of keeping track of interested parties. Greenrope allowed us to create systems that keep our customers happy without spending an inordinate amount of time to do so.

Small Business (50 or fewer emp.)
Jun 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Go Green with GreenRope!"
What do you like best about GreenRope?

GreenRope constantly educates its users on the latest marketing strategies and effective, efficient technologies that creates value and Green Dollars! Teaches us non-marketing experts how effective and simple it can be with a tool like GreenRope

What do you dislike about GreenRope?

Dislike the educational seminars are weekly, instead of daily.

What problems is GreenRope solving and how is that benefiting you?

I am in various networking groups and chambers of commerce. Thus tracking current customers and potential customers has high priority and GreenRope takes care of that. Also being able to group my customers/network partners into their particular groups is great.

Small Business (50 or fewer emp.)
Feb 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very complex but easy to use system"
What do you like best about GreenRope?

The system itself is very easy to use and you don't need to have a technical knowledge background to get started! The team are all very helpful and have always guided us through and gave different suggestions to suit our needs.

What do you dislike about GreenRope?

I would say that there are small things that could be improved on, but we have made suggestions and they have spoke with their team about them which is great.

What problems is GreenRope solving and how is that benefiting you?

We are mostly using this to manage our customers closer as well as our sales and marketing campaigns. Greenrope alleviates a lot of administration time for our teams.

Small Business (50 or fewer emp.)
Sep 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I haven't found anything it doesn't do!"
What do you like best about GreenRope?

All functionality and features are available on all plans - you only upgrade when you reach the next threshold of subscribers. We invested in GreenRope because we needed a better CRM - but it has booking schedules, learning platform, email marketing and a whole heap of other stuff that we now don't need to pay for because GR already has it!

What do you dislike about GreenRope?

I'm still new, haven't found anything I don't like yet. The support team are very helpful and really keen to get GR working well for me - I suppose the only thing, is that I'm in a different time zone and that can mean that I might wait a couple more hours for a response to my query - but that's really not major.

What problems is GreenRope solving and how is that benefiting you?

Moving our online courses onto GreenRope Moving our email marketing onto GR Moving our scheduling system onto GR Now using GR for CRM purposes.

Small Business (50 or fewer emp.)
Jul 17, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"greenrope use review"
What do you like best about GreenRope?

ease to send mails and track who is opening them, reading them, how many times they read them.

What do you dislike about GreenRope?

the accounting app is difficult to use. 1. The window that invoices open in is tiny and there's no way to opein it in full screen that I've found. 2. There's no way to archive or hide view of old invoices so you can easily see what's outstanding.

What problems is GreenRope solving and how is that benefiting you?

better contact with our customers

Small Business (50 or fewer emp.)
Jul 12, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My GreenRope Experience"
What do you like best about GreenRope?

I enjoyed how easy they made it to use and interact with customers.

What do you dislike about GreenRope?

I have not run into any issues as of yet.

What problems is GreenRope solving and how is that benefiting you?

We use greenrope to help manage our clients and reach out for new ones.

Small Business (50 or fewer emp.)
May 17, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Extremely flexible but challenging to learn the framework"
What do you like best about GreenRope?

GreenRope for marketing automation is an extremely robust solution at a very reasonable price point. I'll be making comparisons to HubSpot as I have used their solution as well. Here is what I like best: - Track multiple websites at no additional cost, add as many users as you want at no additional cost - No contracts, month-to-month, and very affordable for its capabilities (unlike HubSpot) - Define user fields on contact and company level, very easy to setup and manipulate - The 'Groups' framework of the solution allows you to align sales and marketing effort quite seamlessly - Custom objects allow you to really take customizing your CRM user interface to the next level (i.e. creating intake forms or scripts for discovery calls) - Tons of great features for managing other internal processes, projects, accounting, etc

What do you dislike about GreenRope?

- The user interface can be daunting and confusing at first, not as intuitive as HubSpot - You cannot have multiple tabs of GreenRope open, unlike HubSpot. - Automation is setup in 3 areas serving very different purposes, whereas in HubSpot you can perform all workflows, drip campaigns, and customer journeys in one area - You have to request more storage space for the media library (starts with only 100MB!)

What problems is GreenRope solving and how is that benefiting you?

- Aligning sales and marketing effort - Managing multiple websites under one roof - Automating internal processes

Small Business (50 or fewer emp.)
Dec 26, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great value crm!"
What do you like best about GreenRope?

Ability to track contacts web usage. Also workflows that allow me to automatically trigger events when prerequisits occur

What do you dislike about GreenRope?

I wish there were an easier way to log email correspondance

What problems is GreenRope solving and how is that benefiting you?

Crm, we benegit from group emails

Small Business (50 or fewer emp.)
Oct 24, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GreenRope is more powerful than we thought! "
What do you like best about GreenRope?

GreenRope has all of the features of a more expensive CRM without being impossible to use.

What do you dislike about GreenRope?

GreenRope’s UX/UI isn’t our favorite, but it’s functional and simple.

What problems is GreenRope solving and how is that benefiting you?

We are tracking our 100,00+ users through GreenRope successfully.

Small Business (50 or fewer emp.)
Sep 30, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Long time happy client"
What do you like best about GreenRope?

The last year great improvements in the UI have been made. It seems like everytime I want to do something with Greenrope that it has the functionality. The customer service support is as good as any company I have every worked with. I also love how it tracks my leads and shows me which pages on website they visit.

What do you dislike about GreenRope?

Navigation is sometimes confusing but has been getting a lot more organized lately.

What problems is GreenRope solving and how is that benefiting you?

Sales Process, Marketing automation, sign up forms on our website allow for easy new lead generation. Utilizing Green Rope as both a CRM and email marketing platform has really simplified our marketing and sales process and reduced personnel needs.

Small Business (50 or fewer emp.)
Sep 29, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GreenRope is an All-in-One system."
What do you like best about GreenRope?

Greenrope has ALL the features I need for my business.

What do you dislike about GreenRope?

User interface is not intuitive. Needs to be modernized like InfusionSoft.

What problems is GreenRope solving and how is that benefiting you?

Email marketing. Reaching all of my constituents.

Mid Market (51-1000 emp.)
Sep 26, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great CRM product"
What do you like best about GreenRope?

It is a simple CRM for sales follow-up with tracking mechanisms and cost efficient compared to its competitors.

What do you dislike about GreenRope?

I don't like the calendar. Only use it to track attendance for events.

What problems is GreenRope solving and how is that benefiting you?

Tracking sales team and make them more efficient

Mid Market (51-1000 emp.)
Sep 24, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best single solution for small business users"
What do you like best about GreenRope?

The ability to get a complete relationship picture for each lead and client all in one place. I've recommended Greenrope for many friends and small business owners for exactly this reason.

What do you dislike about GreenRope?

Nothing I truly dislike. As with anything there are small changes that would benefit my specific business use, but I'm still happy with it as is.

What problems is GreenRope solving and how is that benefiting you?

It's continued to make our marketing efforts more efficient and improve our conversion rates. We have fairly long conversion periods due to the nature of the business and Greenrope has helped my sales team maintain consistent contact throughout. We are just starting to take advantage of some parts of the marketing automation and am excited to get it fully implemented.

Small Business (50 or fewer emp.)
Sep 20, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent backoffice system."
What do you like best about GreenRope?

GreenRope is an all-in-one backoffice system for anyone running a business. It includes marketing, project management, a LMS...everything.

What do you dislike about GreenRope?

I would love for the cost to be less per month.

What problems is GreenRope solving and how is that benefiting you?

It allows me to keep track of everything in one place. I was trying to make things work together previously. Why do through the hassle when everything can be under one umbrella.