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HostGator
Reliable Web Hosting Solutions
3.7
(243)
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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
HostGator Categories on Findstack
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Crevio
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5.0
(1)
$29.00/month
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HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
HostGator video thumbnail
HostGator 0
HostGator 1
HostGator 2
HostGator 3
HostGator Screenshots
HostGator screenshot 1
HostGator screenshot 2
HostGator screenshot 3
HostGator screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 01, 2025
HostGator Logo
243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Jan 12, 2018
 Source
Overall Rating:
3.0
AF
Ashley F.
Marketing Manager
Share
"Affordable web hosting"
What do you like best about HostGator?

They migrated my old website to their platform for free.

What do you dislike about HostGator?

Support can be slow, and their dashboard is sometimes confusing.

What problems is HostGator solving and how is that benefiting you?

I needed reliable, affordable web hosting. Host Gator did the trick.

Small Business (50 or fewer emp.)
Jul 21, 2017
 Source
Overall Rating:
3.0
AR
Anatoly R.
Owner
Share
"Hostgator was my first hosting company and now this is a big player in the web hosting industry"
What do you like best about HostGator?

Easy to setup, easy to upgrade to high hosting plan if you reach limitation of current. Great uptime. You can find everything here for example popular content management systems like WordPress.

What do you dislike about HostGator?

After compamy was sold, I experienced abig problem with a support, especially entry level. Need to wait aprox 20 mins to chat. ticket system is awfull. I never got a notification about my ticket is processed or needs my attention. HG rise prices without prior notice.

What problems is HostGator solving and how is that benefiting you?

I can use VPS server hosting plan and quickly upgrade it when my website reach limits, so I never experience service interraption in that manner.

Mid Market (51-1000 emp.)
Jun 18, 2016
 Source
Overall Rating:
3.0
Chris P. avatar
Chris P.
Senior Web Developer
Share
"Good Inexpensive Shared Hosting, Room for Improvement"
What do you like best about HostGator?

Prices are very hard to beat for what you get with their shared hosting plans - cPanel and everything that typically comes along with it, and support when you need it.

What do you dislike about HostGator?

Their support could very often use improvement. Hold times are usually pretty long, and when you do get someone, there are many situations that you have to push hard to get resolved. Their VPS services do not seem up to snuff. Have seen a good number of issues there, and you don't get as much access as with other hosts.

What problems is HostGator solving and how is that benefiting you?

Getting hosting set up quickly and inexpensively for small to medium sites that do not need a full VPS.

Small Business (50 or fewer emp.)
Jan 22, 2024
 Source
Overall Rating:
2.5
HM
Humberto M.
System Engineer
Share
"Host Gator"
What do you like best about HostGator?

Integration with website and development

What do you dislike about HostGator?

Is a slow host, not many functions and integrations

What problems is HostGator solving and how is that benefiting you?

Actually none

Small Business (50 or fewer emp.)
Jan 12, 2024
 Source
Overall Rating:
2.5
JM
Juan M.
Diseñador Gráfico Y Web .Freelance
Share
"Mejor hosting calidad/precio para principiantes"
What do you like best about HostGator?

Dispone de todos los recursos necesarios para comenzar a trabajar en cualquier tipo de página web con un panel de control propio fácil de usar.

What do you dislike about HostGator?

Los planes actuales han cambiado limitando el espacio en disco y el número de sitios que se pueden alojar cuando antes eran ilimitados.

What problems is HostGator solving and how is that benefiting you?

Los planes antiguos como el mio no dejan cambiar la versión de PHP a la más actual, lo que provoca errores en páginas web creadas con WordPress y sus plugins.

Small Business (50 or fewer emp.)
Jan 19, 2023
 Source
Overall Rating:
2.5
Daniel Ricardo L. avatar
Daniel Ricardo L.
Ingeniero De Sistemas
Share
"Alojamiento de hosting"
What do you like best about HostGator?

Ofrece buenos servicios de alojamiento web, como instalar gratuitamente muchas aplicaciones, como worpress entre otras, prometen soporte personalizado 24/7, permite instalar un monton de plantillas gratuitas.

What do you dislike about HostGator?

El soporte tecnico aveces es muy demorado y para contactarse con un agente es algo complicado, en algunas opotunidad se caia el sitio web por varias horas, los precios son un poco altos comparado con otras empresas.

What problems is HostGator solving and how is that benefiting you?

El momento no tengo alojamiento web con ellos.

Small Business (50 or fewer emp.)
Feb 19, 2019
 Source
Overall Rating:
2.5
Kim H. avatar
Kim H.
Small Business Owner And Computer Technician / Trainer
Share
"Somewhat frustrating at times but worth the price"
What do you like best about HostGator?

I liked the price and the ease of setup.

What do you dislike about HostGator?

I disliked that they failed to transfer a domain name before it expired.

What problems is HostGator solving and how is that benefiting you?

Web hosting.

Small Business (50 or fewer emp.)
Apr 13, 2018
 Source
Overall Rating:
2.5
BR
Brent R.
Director Of Technology And Web Development
Share
"Inexpensive hosting option for a small business or non-technical person"
What do you like best about HostGator?

The low price for shared hosting makes HostGator an attractive option for businesses or individuals that are looking to host a simple website and private email server. Considering the price, uptime is decent, customer service is acceptable, and cPanel access makes it relatively easy to configure everything you need without the expense of hiring a systems administrator.

What do you dislike about HostGator?

Customers that want to deploy more sophisticated backend operations will be sorely disappointed by the limitations placed on shared hosting and reseller hosting plans. Uptime is often spotty, with websites experiencing long load times or even going down for several minutes to hours at a time, so if you are running any kind of e-commerce site, you would be wise to look elsewhere. Their dedicated server options are much better, but then for the price of those, there are better options with other providers. Security measures on the servers are somewhat dated and leave a lot to be desired, which is becoming more important every day.

What problems is HostGator solving and how is that benefiting you?

As a reseller, I can deploy a user account almost instantly and set up everything a customer might need with a few clicks of the mouse. When I started out as a web designer, it worked well enough as an economical option. I still have several legacy accounts with them that I haven't migrated to other servers yet.

Mid Market (51-1000 emp.)
Apr 14, 2016
 Source
Overall Rating:
2.5
CL
Chris L.
E Commerce Manager
Share
"Average hosting at low price, shared hosting to be avoided"
What do you like best about HostGator?

The entry level prices are extremely competitive, while the cPanel interface is consistent with most other hosting sites. Having "unlimited" sites for less than $100 a year means I don't have to pay more for each additional website I'm developing. You pretty much get what you pay for in terms of performance, disk space and bandwidth. This is the perfect place for hosting sites that you don't want to spend much money on and where you don't care about performance, at a low, fixed, annual cost.

What do you dislike about HostGator?

Shared hosting performance is extremely inconsistent, and upgrading to VPS only marginally improves the performance. Site feels dated, once had a site shared with over 130 other sites on the same server.

What problems is HostGator solving and how is that benefiting you?

As a site developer, HostGator solves my problem of having a very inexpensive location for sharing and hosting sites where performance is not an issue. These are non-ecommerce sites such as blogs, portfolios or vanity projects. It helps maintain a low, fixed, annual cost for my basic hosting needs.

Mid Market (51-1000 emp.)
Mar 31, 2016
 Source
Overall Rating:
2.5
DN
Derek N.
Senior Software Developer
Share
"Affordable Hosting for Basic Needs"
What do you like best about HostGator?

The best part about HostGator is its affordable shared hosting plans. Registering for a domain is pretty quick and painless. Sadly, this is about where my praises end.

What do you dislike about HostGator?

HostGator is much like a slew of other cPanel shared hosting websites. If you've seen one, you've seen them all. It get's the job done of hosting basic websites at an affordable price, but it's always a bit frustrating to find your way around.

What problems is HostGator solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jan 27, 2024
 Source
Overall Rating:
2.0
Joe V. avatar
Joe V.
Owner
Share
"Was surprised with numerous price increases and they bill before the stated renewal dates."
What do you like best about HostGator?

It starts out easy to use and their interface is decent for implementation. They start out charging a reasonable rate.

What do you dislike about HostGator?

After the introductory rate, they begin to charge a lot more. Worse, is that the monthly rate increases without notification. My rate went up twice within a year for hosting. When I was thinking of transitioning from them, they renewed my services over two weeks early.

What problems is HostGator solving and how is that benefiting you?

It starts out affordable for a simple brochure web site. Their domain interface allowed me direct the domain name to a third party CMS easily.

Small Business (50 or fewer emp.)
Mar 17, 2023
 Source
Overall Rating:
2.0
Carlos C. avatar
Carlos C.
Cio
Share
"Slow vps servers and bad support"
What do you like best about HostGator?

The process of contracting any hosting plan, service and support in Spanish (my native language) and payments in local currency (CLP) is simple. There is a refund of the money paid when you are not satisfied with the service.

What do you dislike about HostGator?

VPS servers are very slow when loading 10+ Wordpress and Woocommerce based sites. Support takes a long time to deliver a solution. The response to a support ticket can take up to 72 hours or much longer.

What problems is HostGator solving and how is that benefiting you?

Hostgator solved the problem of having a vps server that allowed me to manage it on my own. Initially it helped me to have VIP clients from my business, hosted on the same vps server.

Small Business (50 or fewer emp.)
Jun 30, 2022
 Source
Overall Rating:
2.0
Kamrul H. avatar
Kamrul H.
Senior Programmer
Share
"The crap server I have ever used"
What do you like best about HostGator?

Their ad campaigns ...lol! Their support team is good so far.

What do you dislike about HostGator?

Oh my goodness! Very slow server with the pricing. as they are saying that they are giving discounts for their high configured servers blah blah blah.....! But the truth is, they will give you very low configured resources for shared servers. And the most annoying thing is, the server goes down several times in a day. Like you are working on a live server and suddenly your server goes down for a few minutes!!!

What problems is HostGator solving and how is that benefiting you?

I don't know really.... I was very disappointed when I found that they have provided me with very few resources from the hardware.

Small Business (50 or fewer emp.)
Nov 21, 2016
 Source
Overall Rating:
2.0
GA
Graciela A.
Psicologa
Share
"Its a good hosting."
What do you like best about HostGator?

Cpanel is ok. The price is ok. It is easy to use.

What do you dislike about HostGator?

The support is awful. You have to wait a lot of time to get to talk to someone.

What problems is HostGator solving and how is that benefiting you?

Hosting plan

Small Business (50 or fewer emp.)
Mar 15, 2016
 Source
Overall Rating:
2.0
Harris S. avatar
Harris S.
Founder
Share
"Affordable site hosting with bad customer support"
What do you like best about HostGator?

Low-cost hosting packages and familiar Cpanel managing solution let you setup single or multiple sites easily even if you don't have a lot of experience. They provide a website builder and ease installation for common CMS packages for those who need a simple website.

What do you dislike about HostGator?

Low price site hosting comes with a cost. Bad customer support. Customer support responds many days after you have submitted a question. I would not recommend using Hostgator if your target visitors are anywhere else than the USA.

What problems is HostGator solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
1.5
Michał K. avatar
Michał K.
Founder And Digital Craftsman
Share
"Decent but not best hosting provider"
What do you like best about HostGator?

I like their communication skills, they have a couple nice people in support. It's easy to use. It's fairly easy to start a project and make it run.

What do you dislike about HostGator?

It's slow and doesn't scale like new cloud hostings. It has limited functionality, no auto scaling, no auto load balancing.

What problems is HostGator solving and how is that benefiting you?

Some of my clients use it, that's why I have to use it.

Small Business (50 or fewer emp.)
Nov 21, 2016
 Source
Overall Rating:
1.5
LR
Laura R.
Maquillador/ Caricaturista
Share
"Horrible support. They lost me for that."
What do you like best about HostGator?

The price was very convenient and the interface was ok too.

What do you dislike about HostGator?

The support. They made me a back up that didnt work, so i lost all my information.

What problems is HostGator solving and how is that benefiting you?

Hosting and domain registration

Small Business (50 or fewer emp.)
Apr 05, 2016
 Source
Overall Rating:
1.5
Matías B. avatar
Matías B.
Implementaciones Crm + Desarrollos Web
Share
"Not for professional hosting"
What do you like best about HostGator?

Very cheap hosting Cpanel is included WHMCS is included

What do you dislike about HostGator?

Unreliable VPS doesn't have backups Overselled Not enough CPU/Mem power to install ezpublish CMS / SugarCRM

What problems is HostGator solving and how is that benefiting you?

We use to have ezpublish as our CMS and usually adopted sugarCRM for some projects as well. We tried with the unlimited hosting but site was unresponsive and assigned PHP memory was too low to meet requirements. We went for their VPS with CPANEL integrated for a couple of years, that solved our issue but I guess if you do plain html sites or basic wordpress you will be fine with the lower end options. We used hostgator for 7 years but after it was sold we noticed how the support chat was always full and we have to wait a long time for simple tasks. We decided to go for linode when 2 of our VPS died along with their hardware. They didn't have any backups, not did they reimburse a penny. I usually receive a 70% discount for a comeback, I wish I could use that is so cheap, but I am afraid to loose everything again.

Small Business (50 or fewer emp.)
Mar 31, 2016
 Source
Overall Rating:
1.5
HP
Henry P.
Digital Art Director
Share
"Great When it's cheap for the first year, not so great after that. "
What do you like best about HostGator?

It was really easy to sign up for the service and upload my website after getting all of the ftp information. Their homepage is colorful...That was about it.

What do you dislike about HostGator?

I feel like I was baited and switched. My first year of service was really inexpensive and then after that the price went up significantly. The customer portal is also REALLY difficult to locate on the homepage since most of the real estate is dedicated to selling you more web service. The user portal is also a little tougher to navigate vs their competitors. Finally, they spam the hell out of you about your account expiring ( even after I switched to another service I was getting spam for the next 3 months) It was also really difficult to set up a database for some reason. Their DNS management was also a little more tricky to navigate compared to their competitors.

What problems is HostGator solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Jan 20, 2024
 Source
Overall Rating:
1.0
Ahmed C. avatar
Ahmed C.
Principal Scientist
Share
"auto-charged me $104 for renewal without my permission."
What do you like best about HostGator?

Their domain works smoothly and without any problems.

What do you dislike about HostGator?

We used to have a domain WSJP.INFO. We have canceled it and we have just received an e-mail that they auto-charged me $104 for renewal for 3 years. I never authorized this payment and I have called them and said that they cannot refund the money back. Be careful, make sure you cancel autopay.

What problems is HostGator solving and how is that benefiting you?

NONE

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