HostPapa Reviews & Product Details
HostPapa is a one-stop shop for businesses that want to bring their business online with an online store builder. The platform is affordable which makes it very popular among smaller businesses. HostPapa servers are notably fast and reliable, with data centers located in very strategic locations. As expected, the entire platform is user-friendly with access to 24/7 support.
| Segment |
|
|---|---|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
HostPapa Pros and Cons
- Servers are fast and reliable
- Data centers are located in strategic locations
- Excellent customer service support
- User-friendly, especially for new users
- Doesn’t offer a speed enhancing software
- Doesn’t offer free automatic backups
- Confusing and unreliable checkout process
The best thing about Lunarpages is that I no longer use them
Their dismissive technical support. They came up with every excuse in the book about why an issue that I was having was not their problem even though it was fairly easy to prove that it was happening on hardware under their control, not mine.
None anymore
I have been a Lunarpages customer for over 10 years. I am a website designer and have recommended Lunarpages to many clients. The customer support is generally very good and the uptime is excellent.
Basic Hosting is now a waste of money for content management systems (e.g. Wordpress). I moved two clients to a different hosts after trying to work with Lunarpages to resolve so-called "high resouce management" usage for both Wordpress sites. The sites are now operating incredibly well and loading very fast on another website hosting server. I will never use Lunarpages for WordPress sites again.
Used to be good value for basic webhosting for small businesses and non-profits. It's still okay for static sites but that's about it.
Not much that I like about them at this point. I think they were better a few years ago, when my webmaster recommended them.
I had Lunarpages for my site, but when I went to upload new images, I found I could no longer upload basic images. The tech said that shouldn't be an issue, but he couldn't fix it. So he bumped it up to their admins. What a disaster! They just sent generic emails that made my (very experienced) webmaster laugh... and advise me to ditch Lunarpages asap!
none!