JivoChat Reviews & Product Details

JivoChat we like because it allows us to communicate with our customers live, in addition to that we can monitor visitors and history of visits. It is very easy to install and configure as well as to use it. Its platform is modern, simple and very simple with all the necessary options to provide a good experience in the chat. No matter the place or language in which they visit us or write to us, with JivoChat we are always available and with your translator we can communicate.

So far, there is really nothing wrong with this tool, JivoChat fulfills everything it promises in its features. We can only mention that when there are updates for a few moments it can present failures but it is simply because of the update, then it works great.

With JivoChat we have benefited too much, we started using your free plan and then we changed to the payment plan that offers more features (we needed to integrate more agents), with this program we increase sales and income. We also make an easy and fast integration with Facebook Messenger and in this way we manage the messages of our Facebook social page and the messages on our website from JivoChat.

What we love most about JivoChat is that it complies with what is most important and essential, and that is to be able to communicate with our customers and the best thing is that it is REAL TIME! No matter the country, the time, we can simply communicate with them, provide support, and sales budget. Its design is modern, it is adaptable, it is very easy to install on the web and easy to use.

Since we used JivoChat we have not had any problems, the program has worked correctly and the support is always attentive to anything that comes our way.

In what more our company has benefited, is in the increase of sales, since through our chat (with JivoChat), we can specify them, and even encourage sales, since it has an "invitation to chat" what which helps us to get the attention of the potential customer or potential buyer. It also has an excellent integration with Facebook Messenger and Telegram something that allows us to respond from the same place, which saves us some time and work. And finally we can mention that it has a tool that allows us to see what the visitor writes on the web before sending it, which allows us to be prepared to give a faster response or solution.

JivoChat is a great communication suite for your business. I use it mainly for chat and callbacks and it definitely deserves 5 10 points, I also like their option which allow us to read what user is typing. its great.

This software is absolutely perfect and they keep adding new features and integrations every month.

Sales engagement Customer support Telephony

JivoChat LOVES us because it is the program that best adapted to what we needed in our company. We needed to improve in sales, in the fast attention of the client and the communication, and JivoChat was the modern chat, cheap and simple to use that we could find that allowed us to communicate with our clients live. We provide assistance and immediate communication.

So far we have not had any problems with this program, on the contrary everything has been excellent and in any case we can only mention that the times that we have seen slowness or failures, has been when JivoChat is updated but rest the experience on our web It has been very positive.

In what we benefit most, is in the time and quality of the chat responses, since this program has a feature that allows us to read what the visitor writes in the chat even before sending it and so we can prepare a quick response and efficient that suits your concerns or needs. In addition, we have the mobile application version, which allows us to respond anywhere and at night we activate the automatic mode with a predefined response and our company always has an online chat.

After our company made a great search for online chat programs, JivoChat was the best option we could find. It was easy to install and use, but the best thing has been its operation, since the main thing is to communicate with our customers or visitors on our website. We can use your ticket system to attend technical solutions and keep a record and reports of them.

At the moment we do not have any complaint of this program, for us it has been up to everything it offers, it has good prices (I even have a free plan), in addition to having innovative features to be a program with little time in the market, it's worth using because of how good it is.

In the most that has benefited our company has been in communication with our customers and future customers through chat in real time. This program has allowed us to communicate with people from different countries, always staying connected, because if we do not use the desktop version or the browser version, we can also use the mobile application that allows us to be online anytime and anywhere. Besides that it has an excellent feature that allows us to leave an automatic response system for the most frequent questions, this undoubtedly helps us a lot and offers us a great advantage in response time.

JivoChat has been the program that as its slogan says "Turn your website visitors into paying customers", we implemented it on our website mainly because we needed to capture sales and without a doubt it was the best decision! It was easy to install on our website. Its platform is modern and simple, with the indicated tools to provide excellent support and sales assistance with your live chat.

Despite being a relatively new program (they do not have as much time in the market as others), it does not have as much negative aspects or problems. We can only mention that when there is an update available for JivoChat, in the process of the update this may present some flaws in the chat but we believe that this is understandable, but for the rest we have nothing more to say.

We have been able to communicate with clients from different countries, no matter the place, no matter the time, with JivoChat we can attend them easily and quickly, and in case we are not online, it has a very good feature that allows us to leave questions and answer frequently. already prepared to always serve our customers. In addition, it has a mobile application that allows us to be in chat always!

JivoChat is the program that has allowed us to communicate with all the people who visit our website and want a quote, hiring or support. No matter where the client (or future customer) connects with JivoChat, we can use live chat no matter which country you are connecting to. It is easy to use and install. It is modern and intuitive to look at with a very simple and direct platform.

So far everything has been perfect with this program, our company gets what it wants and is to communicate and serve our customers through JivoChat. It is a program that undoubtedly fulfills what it promises.

Mainly in what our company has benefited is in improving sales. With JivoChat we can use the option of Invitation to chat, which helps us to capture the customer's attention when you visit our website. Another benefit has been the integration with Facebook Messenger that allows us to keep all the chat in one place. But the best feature of all has been the option of seeing what the client writes before sending it, this allows our agents to formulate a good answer or solution with time for our client.

JivoChat has been the best option for real-time chat that could find our company to communicate with visitors to our page. One of its best features that we can see, is its integration with Facebook Messenger, which allows to have the messages of that platform in JivoChat, all in one place.

We have used and evaluated other programs similar to JivoChat and for the moment we think it is an excellent and very complete program that fulfills all the necessary things to serve the clients of our website.

JivoChat has allowed us to provide better communication with visitors and potential potential customers who visit our website. It is very easy to use and install on the web, it also has a modern and customizable design. It fulfills its function of chat in real time, no matter which country your client connects to, you can chat with him. You can integrate it with your company email, Messenger, Telegram and phone number for phone calls. If we are not connected to the chat, it is not necessary to lose clients since we can leave automatic answers already collected, we have definitely benefited a lot with the use of this program.

JivoChat is the perfect program to chat online with the people and future clients that visit our web. What we liked the most was how easy it is to install it, it is customizable and it adapted very well to our website. We enter your panel from the web browser or installing a desktop application and the best is your mobile application that allows us to respond to our customers anywhere, whether in the car, in the store, in the office.

JivoChat for us has turned out to be a great program and we have not found anything negative in its implementation and use on our website.

We have benefited the most from JivoChat by attending our clients in search of advice, quotes or purchases. With live chat we can give you a real-time response, in addition to that we can integrate our Facebook Messegen to JivoChat and thus have everything in one place. We started using the free chat to try it but once a month we decided to change to the payment plan since it had better features. We have been able to deploy it on our Mac and Windows computers, in addition to our mobile devices, Adroid and iSO, which allows us to always be connected and not lose any client due to lack of answers.

Before knowing JivoChat we spent a good time reviewing other live chat programs, and JivoChat seemed perfect to us from the moment we saw it and even more when we deployed it on our website. From the first moment it has allowed us to communicate with our visitors in real time and regardless of the country they come from, the messages are instantaneous and their registration and ticketing system is very good.

As we mentioned before for us JivoChat has been perfect and for the moment we have not contracted any negative aspect in it.

Our company has been very benefited with this program because from the beginning the first thing was to communicate with our customers in real time and no matter where they were from and JivoChat offers us indicators to direct clients, analysis according to location, support according to the department to which the client wants to communicate, something that helps us have more orderly records (and order saves time), reports delivered daily by email.