JivoChat Reviews & Product Details

JivoChat LOVES us because it is the program that best adapted to what we needed in our company. We needed to improve in sales, in the fast attention of the client and the communication, and JivoChat was the modern chat, cheap and simple to use that we could find that allowed us to communicate with our clients live. We provide assistance and immediate communication.

So far we have not had any problems with this program, on the contrary everything has been excellent and in any case we can only mention that the times that we have seen slowness or failures, has been when JivoChat is updated but rest the experience on our web It has been very positive.

In what we benefit most, is in the time and quality of the chat responses, since this program has a feature that allows us to read what the visitor writes in the chat even before sending it and so we can prepare a quick response and efficient that suits your concerns or needs. In addition, we have the mobile application version, which allows us to respond anywhere and at night we activate the automatic mode with a predefined response and our company always has an online chat.

After our company made a great search for online chat programs, JivoChat was the best option we could find. It was easy to install and use, but the best thing has been its operation, since the main thing is to communicate with our customers or visitors on our website. We can use your ticket system to attend technical solutions and keep a record and reports of them.

At the moment we do not have any complaint of this program, for us it has been up to everything it offers, it has good prices (I even have a free plan), in addition to having innovative features to be a program with little time in the market, it's worth using because of how good it is.

In the most that has benefited our company has been in communication with our customers and future customers through chat in real time. This program has allowed us to communicate with people from different countries, always staying connected, because if we do not use the desktop version or the browser version, we can also use the mobile application that allows us to be online anytime and anywhere. Besides that it has an excellent feature that allows us to leave an automatic response system for the most frequent questions, this undoubtedly helps us a lot and offers us a great advantage in response time.

JivoChat has been the program that as its slogan says "Turn your website visitors into paying customers", we implemented it on our website mainly because we needed to capture sales and without a doubt it was the best decision! It was easy to install on our website. Its platform is modern and simple, with the indicated tools to provide excellent support and sales assistance with your live chat.

Despite being a relatively new program (they do not have as much time in the market as others), it does not have as much negative aspects or problems. We can only mention that when there is an update available for JivoChat, in the process of the update this may present some flaws in the chat but we believe that this is understandable, but for the rest we have nothing more to say.

We have been able to communicate with clients from different countries, no matter the place, no matter the time, with JivoChat we can attend them easily and quickly, and in case we are not online, it has a very good feature that allows us to leave questions and answer frequently. already prepared to always serve our customers. In addition, it has a mobile application that allows us to be in chat always!

JivoChat is the program that has allowed us to communicate with all the people who visit our website and want a quote, hiring or support. No matter where the client (or future customer) connects with JivoChat, we can use live chat no matter which country you are connecting to. It is easy to use and install. It is modern and intuitive to look at with a very simple and direct platform.

So far everything has been perfect with this program, our company gets what it wants and is to communicate and serve our customers through JivoChat. It is a program that undoubtedly fulfills what it promises.

Mainly in what our company has benefited is in improving sales. With JivoChat we can use the option of Invitation to chat, which helps us to capture the customer's attention when you visit our website. Another benefit has been the integration with Facebook Messenger that allows us to keep all the chat in one place. But the best feature of all has been the option of seeing what the client writes before sending it, this allows our agents to formulate a good answer or solution with time for our client.

JivoChat has been the best option for real-time chat that could find our company to communicate with visitors to our page. One of its best features that we can see, is its integration with Facebook Messenger, which allows to have the messages of that platform in JivoChat, all in one place.

We have used and evaluated other programs similar to JivoChat and for the moment we think it is an excellent and very complete program that fulfills all the necessary things to serve the clients of our website.

JivoChat has allowed us to provide better communication with visitors and potential potential customers who visit our website. It is very easy to use and install on the web, it also has a modern and customizable design. It fulfills its function of chat in real time, no matter which country your client connects to, you can chat with him. You can integrate it with your company email, Messenger, Telegram and phone number for phone calls. If we are not connected to the chat, it is not necessary to lose clients since we can leave automatic answers already collected, we have definitely benefited a lot with the use of this program.

JivoChat is the perfect program to chat online with the people and future clients that visit our web. What we liked the most was how easy it is to install it, it is customizable and it adapted very well to our website. We enter your panel from the web browser or installing a desktop application and the best is your mobile application that allows us to respond to our customers anywhere, whether in the car, in the store, in the office.

JivoChat for us has turned out to be a great program and we have not found anything negative in its implementation and use on our website.

We have benefited the most from JivoChat by attending our clients in search of advice, quotes or purchases. With live chat we can give you a real-time response, in addition to that we can integrate our Facebook Messegen to JivoChat and thus have everything in one place. We started using the free chat to try it but once a month we decided to change to the payment plan since it had better features. We have been able to deploy it on our Mac and Windows computers, in addition to our mobile devices, Adroid and iSO, which allows us to always be connected and not lose any client due to lack of answers.

Before knowing JivoChat we spent a good time reviewing other live chat programs, and JivoChat seemed perfect to us from the moment we saw it and even more when we deployed it on our website. From the first moment it has allowed us to communicate with our visitors in real time and regardless of the country they come from, the messages are instantaneous and their registration and ticketing system is very good.

As we mentioned before for us JivoChat has been perfect and for the moment we have not contracted any negative aspect in it.

Our company has been very benefited with this program because from the beginning the first thing was to communicate with our customers in real time and no matter where they were from and JivoChat offers us indicators to direct clients, analysis according to location, support according to the department to which the client wants to communicate, something that helps us have more orderly records (and order saves time), reports delivered daily by email.

JivoChat is the best way to talk to our future clients and existing clients in the online chat instantaneously and we can even integrate it easily with our email, calls, Telegram, Facebook Messenger and more, all in one place in an orderly manner. It also makes a vebre compilation of information about the visitor who wants to communicate with us, shows us his location, mail, previously visited pages, something that is very useful when working and communicating.

We have nothing negative to mention about this program, we are very happy to use it on our website because it allows us to do the most important thing and is to communicate with our customers and meet their requests in real time through chat.

JivoChat has made our work much easier because it offers very good features that save time and improve our work. One of them is to be able to see what the client writes before sending it, this gives us an advantage to prepare a response and offer a solution with time. We can also make calls and provide more personalized attention and possibly even make a sale more effectively. Also we must mention that the integration with Messenger is very good because we can answer those messages directly from JivoChat.

JivoChat for us has been the best live chat! We have used others but we believe that this is very complete, meets all what it promises, besides being very modern and beautiful in sight. We can integrate it with our email, mobile application, Messenger and Telephony. With this chat we can offer support to our visitors and future clients no matter the country from where they visit us.

From JivoChat we can only mention that it has poor support, they do not respond in time and we believe that this should improve, since if we have a serious problem in the chat and they give us assistance quickly, this could cause us to lose sales and arrears in our support. But the program itself is very good and we have no complaints about it.

JivoChat has allowed us to exchange chat between our agents, carry a report of the messages, leave an automated response to the frequently asked questions. In addition, we can configure an automatic pop-up message that is activated when a client visits us. And something very important is that it gives us a complete information of the person who visits us with social profiles and location of the country.

JivoChat is the best program you can use to install an online chat for your website. If you are a large company or above all small JivoChat is the right program for you, it is modern, fast, easy to use and install and complies with the functions it promises, which is to keep in touch with the visitors of your website and chat with them in real time regardless of the place or country where they are connecting.

At the moment we have nothing negative to say about JivoChat, it has behaved at the height of what it offers and we are very pleased to use it on our website.

With this program integrated in our web we have been able to communicate with the visitors to the web and with futures customers and former clients that require advisory, support or to finalize some sale. Of course the best of all is that it is in real time and it does not matter which country the visitor is. You can transfer files, integrate with Google Analytics, quick answers to frequently asked questions, translator. Besides that you can use it in the desktop version, panel in the web browser or the mobile application, which allows you to be available in the chat for your clients.

JivoChat has been the best live chat we have been able to implement. Previously we used another one and when we changed to JivoChat we saw the improvements. Its design is modern, beautiful and striking. You can customize it and adapt it to the appearance of your website. It is very easy to install and put it to work on your page. And obviously it fulfills the main requirement of chatting with your visitors and very possible clients in real time when visiting your website or web business.

We really do not have anything negative to say about JivoChat, it has worked very well for us, we can only mention that since it has been on the market for a short time, it does not have as many integrations with third parties, but we hope that they will be added over time.

JivoChat has offered us great benefits, has translation in 20 languages, you can use it on different platforms such as Mac, Windows, iPhone and Android. You can also integrate it with Facebook and Messenger and receive the messages in one place (the JivoChat platform), in addition to having the basic integrations such as Wordpress, PrestaShop, Joomla, Drupal and others, something that has been very useful for us. It also has an excellent feature since it has a code that shows what the client is writing before sending it, something that does not make it much easier to respond quickly.

I love JivoChat because if you are not an expert in live chat this tool is very easy to use. Everything is simple, from the installation, to the implementation to the web page where you are going to use it. We can offer our clients support on our website 24 hours a day if we wish. The automated chat can be used in case some agent is available, which allows to have the reception of the visitor.

The only thing that can displease us about this tool, which is that if a visitor cancels the chat by not being served on time, the system fails and can cancel other requests, which affects us by not receiving notifications of messages from new visitors . If the support of JivoChat manages to solve this problem in your system, without a doubt it would be the best live chat of all.

We have benefited from this program from its free plan that allows us to use 5 agents to serve customers, also when implementing it from a desktop program or an application in the mobile, which allows us to maintain a 24/7 support on our website. , something that helps us keep our visitors happy.

It’s a great way to communicate professionally with website users. Also a great way to get information from your users, like city they are from and emails.

Mostly everything is good, Except they sometimes do not provide correct information about your daily performance with chat

Great way to provide customer service, especially to people who doesn’t like to speak on the phone

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The connection between another app CRM, analytics, mail.

Would like more configure options for some of the features.

Get more leads. Faster communication with customers.

I particularly like it very much because it is very professional software that allows you to communicate with all clients and colleagues and can integrate with social networks, email platforms, among others, very efficiently and with incredible quality.

I have nothing negative to comment, because the time I have been using it has not given us a major problem

In our project and budget creation department, we have implemented a small website just to contact clients and interested in engineering projects, there we have placed a space where you can attend to any client's concerns and keep them interested while communicating on a very fluid as JivoChat is

It is a very easy platform both to install and to handle and use, which allows me to interact in real time with customers and I can close sales much faster. It has an amazing design quite adaptable, being able to be compatible with mobile devices and It works with many operating systems, browsers and if desired through a mobile application. It allows me to enhance marketing actions, through timely calls to action and proactive messages.

Since I have used it I have no complaints about the service. It is truly excellent and with a very satisfactory voice and video quality.

It is a tool that helps me communicate very fluidly with customers through different platforms such as email and social networks. It also allows me to monitor communications in the sales area because I can monitor the quality of service, through conversations between other vendors in my charge and the clients that are supporting it. It is also an efficient and safe way to disseminate information to promote the products or services offered by the company.

I can clarify many doubts to all users who visit my website, with this chat the communication is more fluid

the chat windows displayed on the website is very wide and covers a lot on the screen

With the script code provided by the jivochat page it is possible to unify it in the index file of my website and in this way to increase the visits to my website

Today is the best omnichannel tool that I've already used

Some things can be improved in the usability and maybe some better integrations for omnichannel

Jivochat add a chat support in your website that have some integrations with Whatsapp, phone calls and others, that help us to improve our customer attendance

It has integrated in one place all the functions that I need to achieve better communication with my clients since through the same platform I have access to my telegram channel and Facebook Messenger, which are the main tools that I used to communicate with my clients, it also allows me to integrate seamlessly into my website so that my clients can send me their messages from my website in a much faster and easier way, its installation and configuration is quite simple to do, not at all cumbersome compared to other online chat apps.

Really, in my opinion it is a fairly simple but powerful tool that really does what it offers without major setbacks, except perhaps that the settings are not as customizable as in other applications.

It has been very useful for me to communicate in a simpler way with my clients by allowing me to incorporate in my own website all the tools I need to achieve this goal, especially its live chat which is very useful to the time to resolve any complaint or requirement that my clients have about my products or services.