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Jotform No-Code Development Platforms logo
Jotform
Effortless Online Form Creation
4.7
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Jotform Reviews: 4.7/5 — Highly Rated

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
AI / LLM integrations
Analytics and Reporting
Analytics / dashboards / performance monitoring
API Integration
App Deployment
Automated Workflows
Backend export / self-hosting
Code export / version control
Conditional Logic
Custom backend logic / server-side functions
Custom domain / branding
Custom Domain Support
Jotform Media
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Jotform 1
Jotform 2
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Jotform Screenshots
Jotform screenshot 1
Jotform screenshot 2
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 07, 2026
Jotform No-Code Development Platforms logo
2,910 Jotform Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
Brooke L. avatar
Brooke L.
Volunteer Staff
Share
"Great for both hiring forms and daily inspections checklists"
What do you like best about Jotform?

It is easy to set up and love that the links updated in real time. It is great that completed forms can be directed to different manger for review and approve.

What do you dislike about Jotform?

Bit a learning curve at first for setting up the apporval flows, but once you get it, the drag and drop is easy.

What problems is Jotform solving and how is that benefiting you?

Jotform is helping to get rid of paper forms floating around between different desks and being lost.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
HA
Hassan A.
Founder
Share
"Fast and robust"
What do you like best about Jotform?

Jotform is ideal for small and medium businesses, who want first forms to simplify their operations . This has helped us save hours of manual hard work. The speed and use of eas at both front end and backend is just amazing . The best part is the app and instant notifications of the submissions

What do you dislike about Jotform?

Should have white label included in standard packages . We really want it to be white label for our long term use

What problems is Jotform solving and how is that benefiting you?

Implemented in our guesthouse , solved the problems for guests for requesting services and amenities

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
Sarah J. avatar
Sarah J.
Sales Associate
Share
"Great Alternative to Typeform!"
What do you like best about Jotform?

Jotform has all the features that a business person needs to connect with potential clients. I have used it to create a style quiz for those interested in my service.

What do you dislike about Jotform?

The user interface feels a little outdated sometimes. I would prefer a more polished UI when using it.

What problems is Jotform solving and how is that benefiting you?

Jotform solves the problem of having to look to different servers or softwares for ways to engage with customers. There are a lot of features and forms to choose from.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
Madilyn B. avatar
Madilyn B.
Owner
Share
"Great!"
What do you like best about Jotform?

Jotform makes online ordering so easy! And I love how much you can customize it.

What do you dislike about Jotform?

I do not dislike anything about Jotform.

What problems is Jotform solving and how is that benefiting you?

It keeps my orders organized.

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AS
Alanna S.
Founder
Share
"One of my favorite platforms"
What do you like best about Jotform?

I love everything about Jotform, it is super nimble and you can make basically anything you want with the amount of widgets available. I also love how dynamic it can be and the ability to tie into other platforms for management and implementation.

What do you dislike about Jotform?

Honestly nothing. I have yet to find something about jotform that is less effective than other form platforms.

What problems is Jotform solving and how is that benefiting you?

Our enterprise system uses Jotform for a myriad of solutions including webforms and event intake, but I personally use if primarily for internal partner surveys, feedback requests, and program participation.

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
SB
Sage B.
Founder
Share
"Jotform is a great and easy-to-use platform"
What do you like best about Jotform?

The form design is very easy to use and very intuitive. The design tools are comprehensive.

What do you dislike about Jotform?

The email settings and conditions can sometimes be a bit confusing.

What problems is Jotform solving and how is that benefiting you?

Jotform gives me an efficient way to recieve feedback from multiple and various people in an organized way.

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
TP
Tracy P.
Founder
Share
"Using Jotform for Parent Conference Sign-Ups"
What do you like best about Jotform?

Parents can sign up easily for confernces, pick their own time and not have to correspond with teachers during the process, saving time and energy! I have been EXTREMELY impressed with tech support as well, getting teh help I needed and getting it fast, cheerfully, and with pictures to guide me. I can not say enough about that!

What do you dislike about Jotform?

The 100 sign up limit per month. I had a tech glitch so the supprt team and myself had tried to sign up as checks, and this ate up MANY of my free sign-ups. As a teacher, I cannot afford to but this service which is what you must do after 100 sign-ups. This was a disappointment!

What problems is Jotform solving and how is that benefiting you?

Jotform prevents loss of paperwork as students bring back and forth parent confernce sign up requests. It saves my time, organizes the sign up so we can all easily follow the 120 parents we invite to sign up!

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy Analysis & Unlimited Options!"
What do you like best about Jotform?

Jotform's versatile Widgets allow me to create a multilingual form that can reach my stakeholders how they need. It takes minutes to create a data collection tool and minutes to generate a PDF analysis that is inclusive of all responses and all feedback as well as to remove mistake entries to provide clean, accurate data that correctly portrays the effectiveness of the project at hand. I love that I can highlight the responses that I need from the central pull of information to build on the variety of demogrpahics & community connections occuring within the Jotform survey at once.

What do you dislike about Jotform?

I'd love to see an educator's discount that reflects realistic budgets in that professional sphere. The family-to-school connection has been strengthened through Jotform.

What problems is Jotform solving and how is that benefiting you?

Jotform is allowing me to gather the voices of our local community and instantly transform it into a presentation for internal and governmental agencies.

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
SS
Shea S.
Founder
Share
"Really great way to use surveys for a business"
What do you like best about Jotform?

The best thing about Jotform was the ability to limit the amount of people that submitted the form. I had to create sign-ups for our teachers in our district for workshops, but only 30 people max could sign up. Luckily, Jotform had that option which made it super easy for me to create one form and duplicate it!

What do you dislike about Jotform?

What was unhelpful was that I could only create 5 max forms for free, but I understand that they have to make money!

What problems is Jotform solving and how is that benefiting you?

It is solving the issue of limiting the number of responses. Not many forms do that!

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
Jose R. avatar
Jose R.
Diseñador Gráfico Autónomo
Share
"A Formidable Ally with Room for Fine-Tuning"
What do you like best about Jotform?

Jotform has earned its spot as my preferred form-building tool. The platform's combination of versatility and ease of use is unmatched. The intuitive interface not only expedites the form creation process but also enhances the overall user experience. It's a tool that empowers without overwhelming, and that's a winning formula in my book.

What do you dislike about Jotform?

One aspect that could use improvement is the pricing structure. Depending on your needs

What problems is Jotform solving and how is that benefiting you?

Jotform ha sido un asistente de resolución de problemas en mi caja de herramientas. En primer lugar, aborda el desafío de la creación de formas con una facilidad incomparable. Ya sea una simple encuesta o un formulario de registro complejo, Jotform simplifica el proceso, ahorrándome tiempo y esfuerzo valiosos.

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
NC
Nathanael C.
Founder
Share
"Best Form Submission App"
What do you like best about Jotform?

Jotform has allowed me to easily create digitized forms of previously physical forms. The abilitiy to create personalized app that can be added to the phone has been life changing. Jotform has allowed me to digitize all of our equipment inspections and forms.

What do you dislike about Jotform?

Only complaint is that we've been experiencing some server downtime.

What problems is Jotform solving and how is that benefiting you?

Equipment inspection & employee forms.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
VL
Vincent L.
Founder
Share
"A Powerful Form Builder"
What do you like best about Jotform?

Jotform allows up to five forms if you choose to start with a free account, which will allow you to learn and leverage the power of this form builder before committing to a paying account. Unlike some other form builder which limits free account, Jotform provides so many essential elements for you to build a fairly complex form.

What do you dislike about Jotform?

There has not been anything I dislike about Jotform during the many years I have started using it and recommending many of my clients to adopt it too.

What problems is Jotform solving and how is that benefiting you?

Jotform allows user to build a fairly complex form with many built-in setting like auto responder and conditional fields.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Online Form Resource - Always adding new functionality"
What do you like best about Jotform?

The ease of operation. It's simple to use.

What do you dislike about Jotform?

nothing at this point. i haven't really learned all that is available.

What problems is Jotform solving and how is that benefiting you?

It makes it easier for me to have people sign up for courses.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfectly fit my needs"
What do you like best about Jotform?

The ease of setup for this tool was great. I was up and running in under an hour.

What do you dislike about Jotform?

The free version limitations made it hard to fully test the long-term capabilities for this tool and my needs.

What problems is Jotform solving and how is that benefiting you?

I was trying to manage several expendures uploaded by several employees in an organized fashion, that included time stamps as well as uploaded images. Jotform helped acheive this.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User friendly platform"
What do you like best about Jotform?

Jotform has been very helpful in making all kinds of forms. It's extremely user friendly which is helpful when you don't have a lot of time to figure out how to make something.

What do you dislike about Jotform?

So far I haven't run in to any downsides, but I know I'm only scraping the surface of what Jotform has to offer.

What problems is Jotform solving and how is that benefiting you?

Recording important information for individual social case studies. With the customized form, all of the information we need is added with the click of a button and saved online for easy access.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
SD
Shelby D.
Counselor
Share
"Its the best!"
What do you like best about Jotform?

JotForm is a versatile and user-friendly online form builder that stands out for its simplicity and robust features. With an intuitive drag-and-drop interface, users can effortlessly create customized forms for a variety of purposes, from surveys and event registrations to job applications and contact forms. One of the key strengths of JotForm is its extensive template library, offering a wide range of pre-designed forms that can be easily modified to suit individual needs. This not only saves time but also ensures a professional and polished look for your forms. The platform's integration capabilities are noteworthy, allowing seamless connections with popular third-party apps and services. This ensures that collected data can be easily imported and utilized across different tools, enhancing overall workflow efficiency. Security is a top priority for JotForm, with features like SSL encryption and compliance with privacy regulations, providing users with confidence in handling sensitive information. While JotForm offers a generous free plan with basic features, its paid plans unlock advanced functionalities, making it a scalable solution for businesses of all sizes. The pricing is competitive, considering the breadth of features and ease of use.

What do you dislike about Jotform?

In summary, JotForm is a reliable and versatile tool for creating online forms. Its user-friendly interface, extensive template library, robust integrations, and commitment to security make it a compelling choice for individuals and businesses looking to streamline their data collection processes.

What problems is Jotform solving and how is that benefiting you?

easy to manage and keep track!

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Orders and Forms Made Simple"
What do you like best about Jotform?

I love the ease to use. Multiple options for formats available and easy to personalize to your brand

What do you dislike about Jotform?

The limitations before paying. While it's a GREAT app, my small business can be limited to what's offered because of the limit of forms

What problems is Jotform solving and how is that benefiting you?

It's all-in-one tracking for my vendors. I can quickly see who is attending, what they sell and their contact info

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AC
Angela C.
Founder
Share
"A Time Saver"
What do you like best about Jotform?

This is very helpful for creating a quick permission slip for my club trips. I also don't have to keep track of paper forms and I have quick access on any device. The permission slips are easy to update and to send out to all of my students.

What do you dislike about Jotform?

Setting up the first form was a little tricky, and navigating to the part of the site I need when returning is not intuitive. The site can be hard to load and the home page is confusing. It's hard to know what to click on.

What problems is Jotform solving and how is that benefiting you?

I am able to send out a quick link to all of my students to sign up for a trip, which keeps them from losing a paper form. Also, it is easier for the parents to fill out right away, and no worries about students bringing back a paper copy.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AH
Anne H.
Small Business Owner
Share
"Forms Made Easy!"
What do you like best about Jotform?

I love using jot forms for my business. We have every new hair salon customer fill out a Jotform to give us the information and backstory on their hair needs and include pictures. It takes the stress out of not knowing what our client currently looks like and where they want to take their hair! As the owner of the salon, I can also forward the forms to my hairstylist so that they can respond to their new customers.

What do you dislike about Jotform?

It's a little pricey. So we currently just use the free version.

What problems is Jotform solving and how is that benefiting you?

It allows us to get pictures from our clients as to what their hair currently looks like, and what they would like their hair to look like.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
JS
Julie S.
Founder
Share
"Great results and very easy to use"
What do you like best about Jotform?

I found using Jotform very intuitive. I was easily able to put together my survery without the hassle of trying to learn a new program. The reports you get after your survey is complete are very professional looking.

What do you dislike about Jotform?

Nothing - Jotform performed exactly as I needed!

What problems is Jotform solving and how is that benefiting you?

I was doing market research for my new small business

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
EO
Eric O.
Founder
Share
"Easy to use, especially for those who may not be technically inclined."
What do you like best about Jotform?

Easy creation of forms, and easy to use.

What do you dislike about Jotform?

I wish It looks a bit cartoonish. It would be nice if there were a more professinal looking verison o option for appearnce.

What problems is Jotform solving and how is that benefiting you?

Tracking of cases, job orders, online cremation and euthanasia requests.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
NM
Nicole M.
Founder
Share
"Super Easy to Use"
What do you like best about Jotform?

With Jotform, the endless amount of templates and neat ways to make questionnaires is truly so helpful! You can custom create a form from scratch or use many of their available templates which you can customize as well to fit your needs. My entire network of colleagues utilize Jotform as well. It's free and easy to use, I've used it several times now to create my own forms for my team! Love that you can set permissions and accessibility as well. I highly recommend Jotform!

What do you dislike about Jotform?

The templates can be a bit tricky when trying to customize them as well as finding the right one

What problems is Jotform solving and how is that benefiting you?

This reduces the amount of verbal communication and allows me to easily store my teams answers and options to surveys with ease

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
JK
Jordan K.
Event Worker
Share
"A flawless system to assist with clients"
What do you like best about Jotform?

I love how much I can customize my forms to make sure I can get all the necessary information I need from my clients and have it all in one place to refer back to.

What do you dislike about Jotform?

The only con I can think of for jotform as a platform is that it can be hard to approve certain forms and get an email to clients from the platform that doesn't go to their spam folders

What problems is Jotform solving and how is that benefiting you?

It was hard to get all client information that I need to run my business in one organized place so I could run my business as efficiently as possible

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
DP
Dawn P.
Founder
Share
"Best thing since sliced bread"
What do you like best about Jotform?

I have been using Jotform for over 15 years and have watched it grow into the incredible company it is today. It's easy to use and the upgrades are frequent, adding robust new features and functions. My personal favorite is the workflow function.

What do you dislike about Jotform?

There isn't anything I dislike. I'm actually considering upgrading to the next tier.

What problems is Jotform solving and how is that benefiting you?

We needed a form that had a built in workflow feature. Jotform worked beautifully. We're also using the scheduling feature and are quite happy with it so far.

Enterprise (> 1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
ML
Mercedes L.
Founder
Share
"Useful and practical solutions. visually attractive"
What do you like best about Jotform?

It is visually attractive, and it makes user understand steps and information clearly. It makes work, especially when it comes to registration to events, super easy.

What do you dislike about Jotform?

The programming part. It might be a little difficult to understand at the beginning, however, once you get to use it, you understand its functions.

What problems is Jotform solving and how is that benefiting you?

Limiting registration to events to a certain amount of people.

Mid Market (51-1000 emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
TC
Tarun C.
Program Manager
Share
"Great Experience using Jotform"
What do you like best about Jotform?

The time slots and conditionals that can be applied while making the form.

What do you dislike about Jotform?

Can be more quick while loading, currently it is slow.

What problems is Jotform solving and how is that benefiting you?

Giving the access to all types of survey tools and forms at one platform.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
Harold G. avatar
Harold G.
Owner
Share
"Jotform Review"
What do you like best about Jotform?

Ease of use Functionality support reliability

What do you dislike about Jotform?

Nothing at all. Love the product and have been using it for 4 years now

What problems is Jotform solving and how is that benefiting you?

Lead generation and real time responses

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
DB
Derek B.
Founder
Share
"Transformed My Business"
What do you like best about Jotform?

With Jotform I was able to create an automated Student Help Desk. Each form kicks in different automations. We have totally eliminated emails and redundant tasks.

What do you dislike about Jotform?

I would like to see integration of Tags and Comments on Mobile App. Plus I would like to view archive items in the app.

What problems is Jotform solving and how is that benefiting you?

Eleminates emails, automate customer service, and automate staff interactions.

Mid Market (51-1000 emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
MB
Mariah B.
Founder
Share
"Easy to use with maximum functionality!"
What do you like best about Jotform?

I love that it gives the option to integrate directly into Monday! We use it for media change requests and instead of having to check it all the time, it automatically imports the "to-do" aspect into Monday. It's super user friendly and the free option gives you a lot more than you would expect!

What do you dislike about Jotform?

Honestly, I haven't found anything so far - it has everything you could ever want!

What problems is Jotform solving and how is that benefiting you?

We now have one convenient place for everyone to enter their information and send it over to us, rather than having everyone email us separately.

Small Business (50 or fewer emp.)
Nov 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Its easy to navigate"
What do you like best about Jotform?

The platform offers a user-friendly interface, empowering users with customizable forms, a diverse range of templates, and a straightforward process for creating and managing online forms—eliminating the need for extensive coding knowledge.

What do you dislike about Jotform?

Despite offering customizable forms, some users may find the design limitations restricting if they have highly specific or complex design requirements.

What problems is Jotform solving and how is that benefiting you?

Jotform provides a user-friendly platform for creating online forms without the need for extensive coding skills. This simplification streamlines the form creation process, saving time and effort.