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Lemlist Reviews: 4.5/5 — Highly Rated
Lemlist is a cutting-edge sales engagement platform designed to streamline and enhance the outreach process for sales teams. It empowers users to create personalized email campaigns, automate follow-ups, and effectively track engagement metrics, fostering more meaningful connections with prospects. With its intuitive interface and robust analytics, Lemlist helps businesses of all sizes increase their conversion rates by making every communication count. The platform also supports team collaboration, allowing for a more coordinated and efficient approach to sales outreach.
| Company | Lemlist SAS |
|---|---|
| Year founded | 2018 |
| Company size | 51-200 employees |
| Headquarters | Paris, France |
| Social Media |
| Capabilities |
AI
API
|
|---|---|
| Ease of use |
Beginner
Intermediate
Advanced
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Chat, Email/Help Desk, FAQs/Forum, Knowledge Base |
| Training | Documentation |
| Languages | English |
Lemlist Pros and Cons
- Highly personalized email templates and campaigns with variables like images
- Consistent addition of new features
- Responsive and helpful support team
- Campaign automation steps setup
- Difficult to manage contacts across different campaigns
- Lacks complex automation features
- Removal of support for certain email connection types
Compare Lemlist with other popular tools in the same category.
It's a very reliable platform for my outreach campaign
In my experience using Lemlist in my campaign, nothing so far to dislike about this kind of platform
Very easy to use to reach my target leads
All in one solution to warm up your mail, do outreach sequences by mail and linkedin Great customer support
Analytics and Hubspot integration are going to be improved
Sales outreach using Lemlist to generate leads in our sales funnel
Ability to send LI and email messages as a part of one sequence Great UI/IX Very good support (common, they answer in the chat and duplicate it to you in email, the Loom and screenshot videos are a gem also) The newly created "Leads" feature is convenient and extra helpful Much much success to the team and congrats!
That when you click on "your team" it doesn't open right away
Reaching out to potential and current clients Use it for both HR recruiting and sales actually ☺️
Simple to use and always improving. Great job to you all.
The fact that there is an update every 5 minutes 😂
It has single-handedly scaled outbound at my company. We have used it for campaigns.
What I like most about Lemlist is its user-friendly interface, its many features, including the new B2B database and the possibility of creating 5 email addresses to continue prospecting. It was very simple to implemente The conditions steps in the campaign are very helpful. When I have a question, the customer support is very quick. I use it every day
I can't wait to discover the new features, it's too long lol
The main problem for my campaigns is that I don't always have email adresses to contact my leads. You can however use the conditionnals steps to contact them by Linkedin or call them. And all in the same campaign. Lemlist offers also the possibility to enrich your leads and test the email adresses before the review. It helps me a lot to decrease my bounce rate.
Lemlist has a great concept for modern-day marketing combining email, with LinkedIn touches, LinkedIn messaging, and cold calling. Based on my selling experience, their selling philosophy is spot on for the current sales environment we are facing as sales professionals. They also appear to be constantly upping their game with new innovations that will only enhance your selling efforts into the future.
Although they offer a wealth of excellent documentation, the interface can be a little difficult to understand sometimes. Parts of it could be more intuitive but for the most part, it can be figured out and as I said, their help documentation plus Slack support more than make up for it.
They are giving me a platform and methodology to generate sales leads and sales appointments. This benefits me directly by allowing me to grow my business.
From the start, Lemlist always focused a lot on the quality of the emails instead of the quantity. While most tools advertise that you can send thousands of emails daily, Lemlist is much more focused on quality. I'm sending only a few hundred emails MONTHLY, and it works much better than thousands of other tools. Definitely recommend!
Nothing (not anymore). I used to dislike having to buy a separate account for more inboxes, but Lemlist just fixed it by allowing up to 15 inboxes on the plan. No extra charge, even on Lemwarm! I really like the tool now.
I can do cold outreach on both LinkedIn and Email with great success. The tutorials and resources they provide are handy.
Its use of AI and organisation to perfect sales sequences is second to none, the AI is very good at creating effective and bespoke campaigns, and it is easy to get an overview of your team's performance, what's working and how to streamline your sequences to be the best they can be.
It can take some getting used to when having to organise contacts to go in with the right data to have a smooth camping without too much manual intervention.
Streamlining the sequencing process and enriching it with AI and best practices to have effective campaigns to produce the best results possible.
The support team, from the start were great. As a non-techy, they would handhold you through everything. Outside of that, the deliverability is great.
Iv not found I get as much value out of the LinkedIn connection feature and for the cost, I don't normally recommend it to my clients or use it myself.
Email at scale. I use it for events, lobbying, client acquisition and am about to use it for hammering public orgs with follow ups!
No delay to unbug anything, lot of attention from the staff to care for you. Ease of use and easy implementation. Help on anything needed with clear answers. I can do emailing like a pro. Recently they added features to take care of news rules with help
Nothing special because they are upgrading things regularly with new possibilities.
It sets me up like a pro of emailing. And totally answers the market évolution
Lemlist not only provides a fantastic set of tools to help you easily scale your outbound activities but also ensures that all tools are easily implemented, thanks to the excellent explainer videos included in the onboarding flow. Beyond the software, Lemlist shares tons of valuable information on improving your outreach. For me, the cherry on top is the customer support, which is extremely fast and helpful. I strongly feel they practice what they preach.
So far, I've had a smooth experience using Lemlist without any significant issues. However, there are two features I'd like to see introduced: - The ability to use snippets in LinkedIn messages. - An easier method to add lead-specific links to campaigns in bulk, perhaps through CSV upload or a similar function.
It can automate all my outbound activities.
Lemlist is supe easy to use and very effective. With my campaign I usually reach 15 to 20% reply rate. Also, from the beginning I really like all the tips that were avaialable online and on YouTube. The customer support is really great, too. Each time I've communicated with them they were fast to respond and VERY friendly.
There is nothing I dislike. I would suggest another improvement though when uing the multichannel option. I think it would be great to be able to have a timer based on hours or min and not days to send an invite after seeing the lead's profile.
It helps reaching out new leads in an automatized way. Plus, I can monitor my results.
Lemlist helps you connect and contact with your ideal audience through cold e-mailing and linkedIn messages. While lots of tools are capable of doing that, Lemlist is simply better. Easy to use, clean, and robust. I use it on a daily basis for my clients.
The only downside is the limited amount of e-mails you can connect to one seat of paid plan. Which makes using multiple addresses quickly extremely costly. But I know they are working on changing this. So the future seems bright!
Lemlist helps automate an extremely time-consuming task.
The platform is easy to use, the price is quite low for everything the offer offers.
For the moment nothing in particular. The SaaS is good
The software helps me find more outbound clients!
Easy to use good personnalization good reporting (KPIs) good customer support always new features
still some features that can be added, but overall a very good tool !
doing prospection manually (time consuming)
I love that it manages my email campaings for me and that I have total control over every aspect of my email campaigns. Not only that but they also warm up my emails as an included value.
I wish that they had phone support including screenshare although the support live chat team is is very good and responsive.
It helps me to reach client inboxes and saves me time on composing and scheduling emails to Clients.
The automation of email campaigns and lead generation. It saved me so much time
learning to use new software, its not always intuitive but the customùer support is excellent and i always got very fast replies to queries
efficiently reaching our target audience
The product is really well thought out to make prospecting original. Beyond the product, it's also the support that's behind it. At any moment, you'll have someone from Lemlist to help you, to accompany you, there's absolutely nothing to complain about. It's one of the best experiences!
Not much, except perhaps the integration of personalized voice notes and the fact that you can do both file integration and linkedin in a single campaign.
originality and differentiation
I had the pleasure of working with Lemlist, and it has truly been a game-changer for my outreach efforts. The tool seems to have been crafted by individuals who understand the intricacies of these needs, as the interface and usability are exceptionally well-suited. Not only did Lemlist facilitate reaching out to new buyers, but it also provided me with an excellent overview of my campaign statistics. The standout feature for me was the outstanding support service, which is both pleasant and highly competent. The support team's assistance added tremendous value to my experience. I wholeheartedly recommend Lemlist to anyone in need of a powerful outreach tool. It has exceeded my expectations, and I won't hesitate to spread the word about this fantastic platform
As of today, I am pleased to report that my experience has been smooth and seamless. I have encountered no difficulties or challenges, and I have no negative comments to share. The product/service has met or exceeded my expectations, and I continue to be satisfied with the quality and performance. I look forward to ongoing positive experiences and would highly recommend it to others based on my current positive experience.
Lemlist enables me to organize my campaigns, analyze my data, and centralize all my prospecting need.
I managed to creat my campain in few minutes. the support was very reactiv.
Can seem complicated At first signt but was finally very esay to use.
creat email campain
Trustworthiness and almost endless personalisation. Not to mention user-friendliness, Lemwarm (game changer) and Customer support
Some features require additional technical knowledge.
cold outreach and monitoring of the email campaigns
The lead finder is great, it has leads that I couldn't find anywhere else.
It's a little confusing to know if an email has been sent at times.
It's nice for cold outreach. They also have really helpfull blogs on everything surrounding cold outreach.
Lemlist is the most amazing tool that I have found to send email campaigns, LinkedIn automation, inMail campaigns and manage my sales team. There isn't a better program on the market. On top of that they have the best Customer Support you will ever experience. 100% reccomend.
Nothing. There isnt anything I dislike about Lemlist
Email Campaigns and LinkedIn Automation
Lemlist is the best in making manual outbound sales organized and easy. Their customer support is unmatched, never seen such a great and responsive team!
The enrichments can get better over time.
Lemlist is making cold outreach very easy, it allows us to engage our leads with a systemical approach and gives us insights on our efficiency.
I had some problems today with my DNS, I sent a message to the customer support who helped me very quickly and easily. Moreover I'm huge fan of Lemlist, it will help you to increase your deliverabilty, email opening and more... Thanks for this software!
Nothing at the moment, I'm happy with it
When you're doing manually prospecting and you discover Lemlist your life change for real!
We've been using Lemlist for some time now, and I can confidently say it's been a game-changer for our sales team, especially in the challenging environment of the pharma industry. Lemlist played a crucial role in helping us initiate conversations and engage with prospects effectively. The platform's innovative features empowered us to stand out in our outreach efforts. The ability to personalize and optimize email content directly impacted our strategies, allowing us to tailor our approach to the unique demands of the pharma sector. In a year where the industry presented numerous challenges, Lemlist became an indispensable tool in our arsenal. The insights we gained from Lemlist analytics were invaluable, enabling us to refine our outreach and focus on what truly resonated with our audience. Thanks to Lemlist, we secured two significant sales this year, a testament to the tool's effectiveness in a highly competitive and complex industry. The Lemlist team's commitment to continuous improvement is evident, and their support has been exceptional. The user-friendly interface, combined with powerful functionalities, makes Lemlist a standout choice for any sales team looking to elevate their outreach game.
While Lemlist has been instrumental in enhancing our sales strategies, we've encountered a few areas where there's room for improvement. The platform's pricing structure, while competitive, may pose challenges for smaller teams or startups with limited budgets.
Lemlist helps our sales teams enhance its communication strategies by providing tools and features that facilitate personalized and engaging email campaigns. It has been of great assistance in improving our email deliverability with lemwarm.
Lemlist provides an incredible ecosystem of tools to boost our outreach. You can setup everything in 20 minutes, send your first campaign 10 minutes after. From scrapping leads infos from linkedin in one click, building an outrech sequence, and following your metrics. Everything is simple. We use it every single day. They're delivering updates every weeks. On top of that, they have the most reactive client support i've ever seen. 10 minutes in average after your request, you have an answer. Day, and night, weeks, and week-ends. That's impressive.
The price is not really a down side, but I Understand why some people don't pass the step to use it. Maybe a lite plan could be great to test and handle the tool for the first campaigns.
It's really complicated to prospect while keeping all the other topic of your company running. Lemlist makes it really easy.
lemlist offers an easy to use tool to simplify and execute sales targets for outbound activities. Offering a variety of powertful templates and the use of AI, it is easy to setup and get started. The Integration with Gmail is easy, spot on and with lemlist's knowledge hub, I can easily read and look for instructions if I am stuck. The analytics are simple but powerful and no distractions to get quickly to the point. I use it everyday to check on my campaigns performance and where I need to make adjustments. I once had an issue with my account, but the customer support was incredibly quick and helped me within seconds. I dont think any other outbound tool performs this well. The team behind lemlist really put in their efforts into every aspect when it comes to outbound. One of my fav features is lemwarm - just use it.
Honestly, nothing. Because I was a lemlist user in summer 2022 until Jan. 2023 and the overhaul of the UX/UI has improved dramatically. Kudos to the team for bringing out a tool that keeps on improving and I am excited how the tool evolves in the future.
Wiriting hundreds of leads and saving me time in reaching out to those potential buyers.
How it is very easy to create sequences and how lemlist's tools make it very efficient. The customer support is amazing they gave straight and clear solutions to my problems
How i can only add one email acccount to lemwarm
From the data base to the sequences lemlist has helped bring everything to one such as my analytics and their lead finder is very helpful.
Lemlist is a great tool with great features and new features are constantly being added. The tutorials and excellent support team make setup quick and easy. I can recommend Lemlist without reservation, especially for companies that want to optimize their email marketing campaigns.
Nothing at all. I thought of it, but there is nothing to dislike about Lemlist.
I mainly use Lemlist to find and contact leads and to send personalized emails fully automatically. Lemlist also ensures that the chance of ending up in the spam folder is minimized.
