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Instantly Reviews: 4.9/5 — Highly Rated
Instantly (Instantly.ai) is a cloud SaaS sales engagement and cold outreach platform with a built-in B2B lead database, deliverability tools, AI-driven sequence & reply agents, a multi-channel AI CRM, and campaign analytics. It helps teams scale cold email campaigns, automate outreach and manage lead workflows while providing inbox placement testing, domain authentication, and broad integrations.
| Company | Foo Monk, LLC dba Instantly.ai |
|---|---|
| Year founded | 2021 |
| Company size | 51-200 employees |
| Headquarters | Sheridan, Wyoming, USA |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Freelancer
|
| Ease of use |
Beginner
Intermediate
Advanced
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Chat, Email/Help Desk, FAQs/Forum, Knowledge Base |
| Training | Documentation, Videos, Webinars |
| Languages | English |
Instantly Pros and Cons
- Flat-fee pricing with unlimited sending accounts and unlimited warmup
- Strong built-in deliverability tools (authentication, inbox placement testing, domain rotation)
- Built-in lead database with enrichment and verification
- Powerful AI features (sequence generation, reply agents, Copilot, AI CRM)
- Wide set of integrations and automation capabilities
- Higher-tier features require larger jumps in price and multiple plan types (Outreach vs Credits vs CRM vs Inbox Placement) can increase complexity and cost
- Lack of clear UI localization/multi-language support and limited information on mobile apps
- Details on advanced role-based permissions are unclear
- Dependency on correct domain/email setup for deliverability; misconfiguration can degrade performance
- Data residency/storage appears US-based which may concern non-US clients
Compare Instantly with other popular tools in the same category.
Using OAuth instead of having to setup an App Password allowing for multiple accounts on one client. Much more affordable than alternatives and much nicer UI.
Not super clear on the recommendations for the number of warmup emails sent or clear messaging on having unlimited warming in the pricing page.
We send large amounts of email using Google Workspace and know how important warming is. We used WarmupInbox before but it is a pain in the ass. Comparatively, Instantly is at least 10x better.
I really love the ease of use with this platform for email marketing. It's a powerhouse! The customer service is also super fast and helpful.
Can't say anything negative right now. We love this product!
The ease of use by running multiple domains and user accounts with emails. Also the unibox is fantastic.
I like the combination between unlimited inboxes (for free) and very well and useful chatgpt integration. These are gamechangers
The system is very nice, a good improvement could be automated video reachouts, like woodpecker does
Instantly helps us to generate leads and archive message market fit
Nowadays so many softwares make big claims about what they offer. Charging ridiculous amounts without much results. Instantly however goes and beyond in the space. From their email services to their lead finder program, they over deliver. The AI features are industry standard and compatible to my needs.
None. I could say pricing. But comparing to the industry they are competitive.
Sending emails in an all in one done for you system.
The seamless automated function is unmatched. I run 2 businesses at the moment, and Instantly's features allow me to get more productive work done in a matter of 1 hour, bypassing the need to hire multiple people.
NOTHING. Instantly is an amazing app by far.
Time management and Cold Emailing.
Two things that really stood out were customer service and the ease of use. The app,ication was perfectly built and there were a lot of articles of how to efficiently use the application right on their website so it was all really helpful
I think the mobile version can be scaledup a bit. It has all the features but if the functionality can be improved to scheduling a campaign from the mobile then that can be a greatvalue ad. Over all a great app though
The most worrying factor for any email marketing campaign is to beot being marked as spam. the warmup email feature is great and it gradually increased the number of email warmups ensuring that we are not marked as spam. More emails intp inboxes is more opportunity to connect withthe audience.
Instantly is an easy to use service that is cheaper than most services out there. The customer service is helpful should you stumble across any issues along the way. I use the software frequently and there are a number of features that Instantly has that can help you with your marketing campaigns. The sofware is easy to implement with your email domains and website and integrates well with most CRMs out there. I give them an A+ for their software, training, and customer service.
There are no downsides that I can see at the moment.
Instantly is solving the problem of sending mass emails out using multiple email domains to ensure deliverability. I also love the warm up feature to increase each email domains health score.
I love this software. I've been using it for a few years now, and it just keeps getting better. Support is always really good too.
There is nothing I don't like. It's contstantly being improved.
I'm able to reach large numbers of prospects which enables me to book more sales calls.
I would like to highly recommend instantaly.ai, it is the best platform for cold email marketing. If I were an investor I would put money on them - they work like a start-up at the highest level there is.
So far I love everything. User over two months
They solve the problem of warming up the emails before the marketing activity with cold emails. and help me work automatically and quickly
It's super user friendly, has great features and is well priced.
I believe some extra features like more in-depth open tracking (tracking number of opens per user)
Helping us reach a larger group of people we once could not think of speaking to.
Easy to use, good ROi on investment. Easy to teach employees.
Nothing much, it is all good. I had some issues with warming up, but I probably should have read the tutorial first.
It is solving my issue of leadgen. Great benefit to my company.
I love that they continously (almost weekly) add new features and they a great customisations of randomised email copy. Customer support is great. Very user-friendly. They have a geat knowledge base.
The feature I lack is that I can't edit the name of custom fields once they are added. Not a big issue though.
Helping me generating leads, sending out personalised cold emails in bulk, helping writing with AI, warming up my email addresses and I am using it as a CRM.
All mails get send out properly, so many setting making email dreams come true! There is no " wen cant send" ! We never had this high opening rates with our newsletter Marketing! Setup of the MAil accounts was also easier then we thought! Support is always also available if you need it - fast help is a big plus!
There is nothing i dont like - instanly is perfect who wants to go big in email markeitng!
All Mails get send out as i expected them to do - where other companies block adresses etc. this is perfect!
Ease to learn and easy to learn. Good help if needed, and gets the job done!
So far my experience has been good, so I don't have any complaints yet.
Instantly is solving the problem of how to reach out to the masses using cold email, while continuously providing feedback so I can improve.
Super easy to use and great support, would recommend to anyone because it saves you a lot of time!
Nothing tbh, if you have any problems you just write to them and they help you within 5 minutes usually!
Sending emails take a lot of time, they help me automate it!
Instantly.ai is the BEST email sending platform to use, it has sooo many cool features and is incredibly easy to use - especially for beginners! Their customer support team are also super friendly. I highly recommend!
The cost of the tool is steeper than others. However, the platform itself makes it so worth the price!
Email Deliverability - Their automated warm up tool is a game changer.
I like how it has a great price, and I can connect unlimited accounts for the warm up.
Instantly is a pretty good tool I dont think there is anything bad.
Instantly is helping me reach prospects and scale my outbound campaigns. I can literally email 1,000 people a day everyday, all in one tool.
The support and e course that they offer is great for anyone new to email marketing
not much................................
Allowing me to save time
It's easy to use and configure. Support team is really responsive and helpful.
I didn't experience negative aspects. So far everything works well.
Instantly is solving my problem with getting new clients.
The best part of instantly is being able to easily launch cold email campaigns and the integrations I'm able to use. The customer support is always friendly and there if I need any help.
I wish I could change the custom lead statuses through Zapier and maybe a few more api uses because I love to automate stuff.
Instantly allows me to book appointments with prospects who are interested in my services with little effort on my end. It's very easy to use.
Very easy to use and fast setup. Inbuilt spintax and AI to speed up email campaign creation. Most important, Instantly works great for sending cold emails and you can focus more on creating good messages which convert.
Sometimes the email warmup is disabled by mistake of their system but their support is really helpful and fast to fix the problems. During 6 months period this happened twice, so it is not a big problem.
Instantly solved all my cold- emailing needs and also lead generation, email verification is solved in one tool. I can focus more on messaging and even that Instantly is helping with inbuild AI. Cold emailing is great way to get more customers.
After spending hours looking for THE tool to sent cold emails without landing in spams, I finnaly found Instantly. Since then, I just double my reply rate and I just close more deals. I recommend !
Nothing. i really like this Tool. The support is also great.
The main probleme was : finding a tool with an hight deliverability pourcentage for the best price.
It is pretty easy to use, they helped me with setting up the whole operation, they now have unibox on mobile which i can use to reply to people. They also reply very fast when i need something. I would definetely recommend for anyone that is looking for cold email tool for B2B.
Not much, everything works as expected sometimes unibox doesnt catch all replies but its one in 100 and its still great
We use instantly for B2B outreach, we needed a tool that will warm up email accounts and send email sequences to our email contacts. instantly helped us getting customers through this channell and also helped our clients in our agencies get clients as well.
It is a great tool for b2b outreach. Makes everything very simple all in one application from leads to warm up to sending. I use it daily.
Nothing. I use it daily and it helps me grow my business.
Solving my outreach problem.
The bulk email warmup and DKIM record checker is amazing.
If instantly could integrate with zapier, that would be amazing.
Helping me send bulk emails and making it super automated.
Instantly is an amazing tool with an easy setup
I don´t dislike anything about Instantly
Instantly makes it possible to reach out to a big audience and save time for my company. It also makes it possible to personalize and make great campaigns. The tracking of the campaigns is also amazing
It's a simple and elegant user expierence and has all the nessesary tools to complete client aquisistion
Im not too sure at the moment. Which only implies a good thing.
Helping me complete my entire client aquisition funnel
It allows you to reach a lot of people quickly, and also, thanks to account warming, it avoids spam in a higher percentage than other similar solutions.
I would like to be able to assign tasks to contacts who ask me to contact them again in a certain period of time or any other action in the future.
It is saving me from having to contact my target audience manually, saving me time on repetitive tasks and allowing me to spend it on other things.
As a young startup instantly saved us a lot of headaches, because we could setup our email campaign in just a few hours and since then reach our target group on autopilot. Normally the first half of the day was dedicated to taking cold calls and working on manual emails, but now we can concentrate on far more value-bringing activities. The Customer Support is really fast and always helps out perfectly. By now we definitely check it once a day, but only change something every 1-2 weeks
Some more detailed scheduling and or documentation about the specifics which emails get prioritized and follow-up behaivor would be appreciated. The limitation of active-leads is a bit annoying to deal with on a small budget, but as we already made some deals over the people we contacted through instantly this constrained vanished after 1 1/2 weeks of use.
Right now its our only outreach tool and its more than scalable and consistent enough to only focus on this. The Beautiful thing is that although my firm is completly new in email outreach we are blown away by the resonance we got by doing out first campaign. The best thing, since we set instantly up we had basically no work-load anymore and still reach new people everyday.
Well, Instantly has many such pros but the most that liked was the ease with which can create campaigns and target our audience effectively.
Email Verification tool that they provide is a bit costly.
We were facing issues to send follow up mails due to man power. As Instantly provide automated email follow up scheduling, now it is much easier to connect with our leads and the conversion rate has improved a lot as well.