Mailchimp is a leading, web-based marketing automation service that allows users to create and share newsletter and gather analytics on customer engagements. The platform offers extensive tools that helps users create targeted emails as well as run Facebook ad campaigns, in addition to being able to automate follow-ups and monitor campaign progress. Mailchimp is also a reliable platform for collecting and analyzing email responses, while at the same time providing users with the tools to easily design, share and track email newsletter performance from a single dashboard.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like the affordable pricing and good customer service. What I also like best about Mailchimp is how easy it is to get started on there website and how the customer service is always there when needed. I will recommending them to others and how the customer service went above and beyond for me when I needed help. They also have good pricing options I have found they are compeitively priced compared to other email marketing companies. I have heard about Mailchimp mutltiple times from others as well because of how popular they are compared to other businesses. I also like how easy it is to use Mialchimp on mobile as well and desktop version also. So Mailchimp si really conviente no matter what device you are using for Mailchimp at the moment.
They need more email templates and maybe more cusotm ones. I would really love having more customization in the emails but what they do offer is great as well. I think overall they are easily doing it the best when it comes to emailing campigns.
Sending email campigns to past customers. All the customers have said they love our emails that we sent through mail chimp. We also love when customer tell us about how they like the design of our emails. This has made our business more productive when sending campiagns out and we have noticed more of a response from people when using Mailchimp.
Ease of use and usability is great! I like the platform!
A bit of a learning curve but not bad. Once you get it it's much easier.
Client communication is now a breeze not as many hiccups in the process. Understanding how
I like the voice and tone the brand has. I like it is to use
I like everything. I can't think of a feature I don't like
Email marketing
It allows us to see what content works best.
I wish the platform was more user-friendly
Our open rates have increased and we have been able to segment our audience to find which is more engaged
Mailchimp is easy to use once you get in sync with creating campaigns. The ability to move things around where you want them makes it easy to format and create the exact look you want.
Getting started is a little clunky. I had to have someone walk me through campaign creation so I had all of the settings right.
Mailchimp allowed my networking group to have more visibility with potential members by allowing them to easily subscribe to the content we were creating.
Mailchimp is positioned to scale for our clients, from SMBs to the Enterprise level. tailers. We use it to manage campaigns for local businesses as well as national retailers. It is almost bulletproof and we rarely have any problems. We have watched it grow from a reliable email delivery system to offering a large array of tools that allow marketing automation and custom segmentation.
At times it is difficult to keep up with new product offerings and functionality.
One of the biggest problems that Mailchimp helps us with is the ability to set up sequences so we are able to stay in front of sales prospects as they work their way through their buying cycle.
It's easy to use and get started as a beginner or small company. Definitely limited in functionality as your needs grow.
Limited functionality and customization unless you having coding capabilities.
We use it as our email service provider. We capture and nurture leads, create a weekly newsletter, and use it to promote our offerings. We've loved being able to connect with our potential customer by landing in their inbox weekly.
MailChimp is very user-friendly. There is a slight learning curve, but once a user has committed to using the software repeatedly--as most email marketers would do quickly--the platform is well organized, easy to use, and navigate.
MailChimp has particular features that are only accessible at certain membership levels. The increase in price does not seem to be worth the additions. MailChimp has never offered an opportunity to test the extra features free of charge to see if I would be interested in upgrading. However, I have worked for a different company with a higher membership level. I am familiar with some of the added features. However, this was several years ago, so MailChimp has added additional features that I have not had the opportunity to experience with my present company.
MailChimp works for our non-profit to communicate with our membership about education opportunities, organizational updates, and the like. It's an easy-to-use platform and is incredibly convenient for planning communications because you can create emails ahead and schedule them. MailChimp saved the day for me personally! I am the non-profit's only content creator and was expecting a baby in May, the same month the organization was opening entries for its most extensive exhibition of the year. Because of MailChimp's scheduling feature, I was able to create all the emails ahead of time and schedule them. So, despite May and June being some of the busiest times for our organization, it wasn't on my plate at all, and I was able to take my maternity leave without any worries!
Free account lets you do more than try it. Easiest email builder too.
There isn't anything I dislike about it.
Email subscription management from my websites.
MailChimp is a cheap tool for sending bulk email marketing. The free version is also great, and there is possible to send email to 2000 contacts paying nothing for that. It is possible to segment the contact list and use tags to track them and then follow up on who opened or did not the email and check the opening rate and clicks. It's an excellent tool for personal users or small businesses. There is possible to integrate Mailchimp with a Facebook page.
MailChimp templates are simple, and some of them are not very customizing. It is not a big deal, but it is something that for email marketing, anesthetics templates are important because they are more atractive for a reader. When the platform gets many templates, they get more accessible for those who are creating the content.
Mailchimp facilitated the sending of email marketing, it is easy to create campaigns and follow performance and metrics. It is possible to segment the contact lists and send different emails, personalizing the contact
We have used mailchimp for years and it is really top tier platform for email marketing. So many amazing features
We wish there was a better way to connect with customer service via phone
Direct email marketing and analytics
Without any fail and junk Transaction Mail Send to customer inbox.
With a Free account, it provides limited mail send.
Transaction mail sends with properly tracking its delivered or not, mail opened or not, etc.
Mail Chimp provides an excellent way for me to create and send newsletters and information for my small business.
It seems as though there is a limit to the style and design you can create and use; however, i view this as a small price to pay for a great, free service
I am able to create, schedule, and send "bulk" emails for my small business. I provide customers with updates, important links, and information that might be useful or new. I also use it to send out invites, on a personal level.
Simple creation of using template and scheduling campaigns and email blasts
Nothing comes to mind when using the platform
Using MailChimp server to blast out email campaigns to customers and announcements instead of using our internal Microsoft Outlook account which could get blacklisted
-- super easy to use -- offers automations to help you achieve your objectives and helps you set up complicated email systems with ease (such as abandoned carts, welcome emails, and so on) - reasonable price - helpful support team who replies quickly to any question - nice features such as creating a sign up landing page - integrates with your e-commerce website - has e-commerce and google analytics tracking options
-- design wise, i think they can expand their features to allow for more dynamic layouts that don't look to stiff or "drag-and-drop"
- Mailchimp allows us to send monthly emails to our clients' database and offer them discounts which has boosted our clients' sales
It is free to use and it has really good templates which facilitate the e-mail creation process.
It can be quite limiting, I wish I had a bit more creative freedom to make my emails more visually appealing and enticing to stimulate higher click through rates .
Keeping in touch with my audience, communicating latest offers, new product launches and driving repeat orders.
Mailchimps freemium model made it a great entry-level product to use and the number of features they offer make it even better. The reporting on emails and ease of email setup are just amazing. The automation features to are taking it to the next level.
Thankfully, I can't really say that there is anything I dislike. If I can ask for an improvement when they add a "premium feature" make it free to try (not sure if they do this already).
Mailchimp solves the problem of ease of use for Mass Emails in both sending and creating emails while giving detailed reports on all aspects of the email from click rates to % of opens.
Easy to use and a powerful marketing tool to send emails to clients.
The pricing for using this application is hurting a little bit.
Mass Emailing and Marketing Solution
It's easy to access, easy to setup templates for an attractive look for customers who will open the mail. It's attractive lucrative to click & that will explain everything about our business.
Once audience setup is done. It's hectic to edit & modify the same list.
Time, the most important thing we save through this. Easy to send mails to customers all at once. Also graphics design cost reduced.
Mailchimp is a amazing CRM for medium businesses when you can't afford to put more on advanced CRM platforms. for me as a Media planner, I can organize all my emails from one platform . It's just really easy, user-friendly and then you get encouraged by numerous layouts mailchimp provide. Mailchimp proivide A/B testing feature , that is so helpfull when I needed to optimize the email open rate. I can Change the Email headling and send another email for testing. This is also one of the trustworthiest email services, because you can be positive about your email marketing which will always sent to your clients inbox. also I could get analysis reports too.
Sometimes many people not opening their emails which is not the mailchimp fault, So I wish there is a option to get thoses data and export in datasheet format
web design, Email marketing, creation of content and much more.