MailerLite is straightforward and easy to use. The platform’s simplicity is actually its strength–but only because MailerLite’s simplicity is paired with robust features that are designed to help businesses grow their subscriber base and in turn, the growth of their business. With MailerLite, users can create professional-looking emails without having to use code. Subscribers can get access to advanced targeting features, A/B testing features, supports email delivery by timezones, and offers extensive tracking and monitoring reports.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like the simplicity of their API. I use it for years for my project. Also, the pricing is very affordable. I pay when I need to send big campaigns and use a free version for the rest of the time. The support team is very fast and helpful (thanks Claudia).
It's not perfect for all the use cases. But it shouldn't be.
They help me to collect email subscribers via API for different projects.
MailerLite is so incredibly easy to use. Super beginner friendly, straight forward, intuitive, and makes it super easy to see how engaged your subscribers are (or not).
If I had to pick something, I would say that only being able to contact them through email is annoying. I know some people have a chat feature available to them. For some reason I don't. But the platform itself is fantastic.
MailerLite makes it easy to create campaigns, quickly add new subscribers and quickly add them to any necessary lists, and their powerful automations make it easy to create custom experiences without a lot of tech know-how.
The live Help option is what distinguishes you from your competition.
That I can't send attachments, but I understand.
I needed live Help and I got it, quickly.
Easy drag and drop features, anyone can use it regardless of skill set.
Sometimes a little clunky with placements, characters, and copy.
There is always new improvements and updates, and customer support is very helpful. Thanks Jen in Customer Support!
The customer support chat feature is indispensable. I got immediate help, and Cyro stayed on the chat until I was completely satisfied.
Haven't found anything yet! I'm sure that if something comes up help will be available.
Automation, forms on WP, and client engagement, all for an affordable price.
Easy configuration, a lot of great features. Customer support is A++++! Jen relpied in minutes and help me perfectly. Thank you very much!
Nothing to dislike. Thank you very much Mailerlite team!
Great email provider with an affordable price, I use Mailerlite with 15 clients and I'm super happy, I can also have my personal account and join my client's team.
Competence, expertise, experienced supporter Alex that helped me to solve my problem fully
nothing. The supporter (Alex) was immaculate and sympathethic
It helps me to provide our NGOs mission
Customer support is awesome! They are always very quick and almost always able to help me with my problem!
The platform itself could use some user experience improvements, and the fact that you can't switch between Classic and New version is frustrating because I sign clients up for this service all day every day and we use Classic, some of them use New and I support them in their business.
Easy to build funnels
Quick response answered my question, Matias was professional, efficient, and a great 'listener' to my chat questions.
nothing - response was exactly what I needed!
Capturing contact information and sending email response.
The automations are easy to use without being confusing. Many email marketing platforms are too flexible and can be difficult to learn to use. Plus, the people on chat support (like Mathias) are quick to help and know their stuff!
The speed of the platform is slow. It takes a long time to load, especially when working in the drag-and-drop designer. I would love for that to be faster to respond.
MailerLite makes powerful email marketing functionality available at a reasonable price. It's a great way to stay in touch with subscribers.
building an automation is easy to understand and lots of capabilities
when there's an error with my campaign, instead of getting an alert letting me know, it appears to send only later to find out that it never actually sent because of the error
MailerLite is affordable for a new business and allows me to easily connect with audience and attract new subscribers through landing pages and lead magnets, etc
Que es super amigable y su drag and drop lo puede usar cualquiera. Adémas su equipo de soporte siempre está para ayudarte.
No tengo nada malo que decir de la plataforma.
Me ayuda a conectarme con mis clientes de manera directa y automatizada.
User interface is really easy and logical. Very friendly helpdesk/empoyees.
Not much, maybe only that sometimes the website from Mailerlite seems a bit slow.
Mailing our newsletters to inspire people to create their dreamworklife.
I adore the ease of use and the flexibility of the program.
Absolutely nothing. I've been happy with everything.
I needed MailerLite to automate an onboarding email series. It has been amazing.
Mailer lite sets everything out for you on a silver platter. They make it so simple and easy, all you need to do is put in the time and effort to customize it to your liking. Plus the live help is always amazing like Betânia
It takes some time to get used to the platform, as there is so much included for you to go through and completely customize.
MAilerLite makes it easy to set up websites and landing pages, while also easily creating seamless email automation for your business.
I was in full-on panic mode when I did a very important promotional blog. Then when I went back in to check something, I was taken to the new site, and I got nervous. However, I found an email address and sent a message. Within 5 minutes, I was reassured all was exactly as I had set it.
Nothing, I'm anxious to learn the new features.
Reassurance that my work had been entered and saved.
MailerLite is an excellent tool, easy to use, with advanced features. If you're a small business, just getting started with email marketing, you'll be pleased to discover that even the free plan has access to the featured you need to develop a smart email strategy. Plus, they're support is literally the best support I have experienced from any tech company.
There's a new version of MailerLite available, but I haven't heard when existing users are likely to be migrated over. I'm looking forward to hearing when this will happen, and how.
MailerLite makes it really easy for us to grow our email list, have automations to ensure campaigns can be carefully planned in advance, and features that allow us to segment based on user activity so we can easily keep our communications relevant to different groups.
Easy to use and reliable platform with a great support from the Mailerlite team. Problem? Inquirie? Just let them know and they will try to help you in minutes time. Perfect serice!
Nothing to dislike. All works perfect to me.
Bringing nice looking newsletters to all of our customers.
The support. I had been trying to find a bug for weeks. Jen from the support team solved it for me in a short time. I should have contacted her much sooner. And it wasn't a Mailerlite issue, it was just my browser settings. Very competent support - many thanks!
Nothing at all. So far everything has worked very well. I've been using Mailerlite since 2019
Mailerlite makes sending newsletters very easy for me. It is important for me that automations are also possible in the free price model. This makes slow growth possible.
Their support team is the best. They are always helpful, quick and resourceful. I also love the ability to create quick and easy templates, automations and more without having to spend horus designing or fidgeting with page layout.
I dislike paying for simple features, such as custom domains or over 1000 subscribers. I understand why, and it supports their team so for me the cost is worth it. I recommend them to everyone I work with, both clients and in my network, despite the payment.
The ability to mass email my cold, warm and hot audience easily and effectively. They provide great templates or the ability to create your own which saves me a ton of time. They also provide landing pages so that I don't have to constantly create forms and embed them into my website.