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OptinMonster Reviews: 4.3/5 — Solid Choice
OptinMonster is a cloud-based software for lead generation and marketing automation that lets users create and A/B test a range of custom opt-in forms. OptinMonster users can build a variety of form types, including slide-ins, floating bars, inline forms, scroll boxes, lightbox popups, slide-ins, and more, fully customizable for their needs. It employs a drag-and-drop form builder that allows users to tailor form branding, messaging, images, and colors, without requiring any coding.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare OptinMonster with other popular tools in the same category.
Easy to use - great results; support is super friendly
that i didn't find it earlier and wasted my time with other apps
Making advertising easily. Showing where costumers come from and improve so the strategy to gain more visitors.
Quick answer, accurate, and great follow up
Nothing. Great customr care service. Happy to use it daily
Pop up windows management
The graphics of the pop ups, the ease of design of campaigns, and the integration with MailChimp.
I have yet to come across a dislike about OptinMonster.
OptinMonster is helping us establish identification and direct communication with our 93k global website users.
The quality of the product is exceptional, and it exceeded my expectations in every way.
Not easy to navigate some of the sections
The features are easy to use and the design is sleek and modern. I have used it every day since I got it and it has quickly become an essential part of my daily routine. I also appreciate the excellent customer service I received when I had a question about the product. The quality of the product is exceptional, and it exceeded my expectations in every way. The features are easy to use and the design is sleek and modern. I have used it every day since I got it and it has quickly become an essential part of my daily routine. I also appreciate the excellent customer service I received when I had a question about the product.
It’s a great product with tons of customizability and features. Literally more options than you can try out. Diverse triggering abilities and easy integration with other platforms or webhooks. In addition, the customer support is top notch! (literally never had better, shoutout to Mustafa who has helped me countless times) Couldn’t be happier!
So much customizability that it can be difficult to understand what to do at times. But after the initial learning curve and great customer support, you are able to do anything you want within the platform.
Lead generation
I like the fact that it integrates well with many other platforms
there is nothing I can think of that I dislike about optinmonster
It's helping drive traffic and collect email and conversions through popups.
It helps us experiment with lots of different CTA and lead gen campaigns without writing the code ourselves.
Can't think fo anything. They've got everything we need covered.
With OptinMonster we can quickly prototype and deploy lead gen campaigns without designing and coding campaigns ourselves.
OptinMonster has all the features needed to implement pop-ups simply and effectively. Their support team is also super accessible and helpful!
It would be nice to integrate some AI into it and give suggestions to reduce the length of a headline, create compelling copy, etc.
I work in the email marketing department of a digital marketing agency. We use OptinMonster to collect leads for some of our clients. It has help them and us a lot in that way.
It's ease of use. I've never had a problem doing anything I want to do & they are always communicating & releasing new features.
I honestly haven't found any. Everything is straightforward and intuitive
Exit intents, growing our lead list. Helping to capture more site traffic visitor info.
The ease at which you can create a campaign and follow up through. We have secured a number of leads on the entry and exit intent.
None, that I have come across as I keep things simple
Conversion for visitors as well as providing key information on targeted pages for a better and deeper experience. Other products will charge an arm and a leg for it. So a good use case for us.
Really easy to use and some great templates to get you started - support gets back to you quickly and sorts out any issues with comprehensive replies. Connects to shopify easily.
You need a high cost subscription to use it with Shopify, I didn't initially realise this so had to upgrade and spend more than I initially wanted but I feel it's worth the extra cost
We needed a good way to create popups and signup forms that gave us the option of what pages/where we wanted to show them, optinmonster does this with ease and integrates with Shopify and Klaviyo
The idea from the real use success case makes a lot of sense to understand and test with your adapted idea. All in all, it's easier than it looks to make visitors become actual customers.
The response still needs to improve as it's still can see that the compatible idea still stuck and need to redo it every time, especially when comparing desktop to mobile.
Create a whole new level of excitement for my real customer and also a competitor. This gains more excellent user experience along turn customer to become royalty to our brand.
It gives result quickly being it traffic generation or conversion
The professional campaign that attracts visitors
Conversion of visitors to yield my site result
If you're an e-commerce brand, Optinmonster is a must-have! It allows you to customize your website not just to your liking but based on what your users have or have not done. We use it to collect emails, offer discount codes, and fully tailor our buyer's journeys. It integrates so easily into Klaviyo and allows you to build campaigns that continue to generate leads and sales. It doesn't slow your site down and is backed by its huge library of training materials to ensure success. Plus, if you have any questions, their support team is always there!
One of the downsides of using Optinmonster is their editor can be a tad difficult to use. It's not a big deal, but it's now flawless. It might take some getting used to but it is relatively easy to use.
Generating leads and sales
Functional and easy to use. You can teach this product to a person who has never used any sort of form creator ever before!
You cannot create a form where people can upload files to. There are often times I want to create a form where users need to submit a file
Generating email signups through pop up forms. This is our biggest use.
Lot of tools! Im using many forms to engage clients
Excessive mails in a week, I cant process so much info
Im using OptinMonster recently, my first step was a perfect pop-up to newsletter suscriptions
Pop-ups work great and are not too intrusive.
Nothing so far,it has worked great for us.
We have had a ton of new engagements since we deployed. This was recommended by our lead developer, and we are very satisfied.
They do a great job helping you get your campaigns set up correctly.
There isnt anything we dislike about Opt In Monster
We use optin monster to help drive us leads through targeted pop ups
The flexibility and ease of use are outstanding. I've used it for years and it is an essential part of our tech stack now as we continue to grow our business and serve our customers.
Nothing really at all. The support team is outstanding and they continually update their products to keep it relevant.
It help us keep qualified traffic on our site and allows for us to easily capture lead information. This information then gets to the right areas in our business, quickly.
There are so many different ways to use the campaigns. It seems like they've thought of pretty much everything. They are always coming up with new features and new ways to support clients. They have excellent support documents and their team is some of the best I've ever worked with. Everyone is always so friendly and helpful. The chat support is super convenient if I run into a quick question while trying to set something up.
Really nothing! I just wish I had more time or a bigger team to help with creating, optimizing, and managing our campaigns. There is just so much potential and I want to make sure we're taking advantage of it all.
We're using OptinMonster to help increase a variety of conversions on our website. We've created email optins with free downloadable resources for our blog articles, we have popups for our weekly demos, and we market our live educational webinars with popups, as well.
We can continually test our optin messaging and offers.
Segmenting the messaging based on specific URLs required me to manually add all of the URLs I want to have one version of the campaign run. To exclude I had to just leave those out to successfully have an alternate version run on those pages. Optin Monster makes it seem like you can just exclude by designating those URLs, but from my experience, that wasn't the case. With the amount of people we can see opting into our webinar the GA tracking seems to be off.
Encouraging attendance to a live webinar
It easily allows me to integrate within the site and monitor traffic, progress, and build-outs.
It took me a little while to get used to the way the design is programmed but other than that easy.
Pop-ups, email subscriptions, and monitoring conversions
Easy to use. Very helpful support team (even writing CSS for us). Quite flexible for the low price.
The reporting is below average. They don't provide much if any, flexibility. You need to connect with your analytics (GA really) to get value out of reporting.
Looking for value for the price tool for lead gen and basic personalization. It's a flexible tool and can be bent in many ways!
The interface is amazing but the customer support is top-notch!
Their constant marketing to upgrade . . .
Improving conversion rates on our site. Allows us to avoid having to get our web developer involved for offers and promos.
Most used feature here in our team is Create Campaign like "popup on exit intention" or visual intervention when scroll when leads visits more then 5 pages... (criteria/triggers feature) And other examples.. Is a incredible tool to explore visual widgets for visitors with criterios
More custom modules that I can insert html/javascript/css "standlone" inside a widget (like a exit popup with a thirt party chatbot inside)
I can offer "relative" campaigns to my website visitors depending of their status (like... I can offer a ebook "X" for visitors that scroll more than 50% in some pages... and I can offer another "CTA button" if this user click in some interesting section).. Is very useful and is very good to realize Test AB and experiments of communcation
The analytics and customization for each campaign are so great.
Not a great setup for agencies. I am trying to work with 5-10 clients and there is not an agency portal for getting that set-up easily.
Helping E-commerce companies grow their business. Gain more emails to sell more products!
I have been building websites for decades and have tried countless popup type plugins over the years. And I testify that OptinMonster is by far the best tool in its class. Their backend toolset is robust, simple to use, and works just as it claims. We've only been using it for a handful of months and can't say enough about the power behind it and how it helped us increase lead generation and onsite conversion for our customers. Their support is exceptional. I am particularly impressed with the willingness to walk you through any issues or help you need. They even provide screenshots and step by step video walkthroughs on how to do things. I appreciate that more than they know. As an experienced WordPress web developer and digital marketer, I highly recommend OptinMonster. Your clients are going to love you for investing in this tool that I know from experience. You won't regret it. Keep up the great work, OptinMonster, and thanks for helping us, help our customers succeed.
I have not found anything to dislike writing about. With anything good comes a learning curve. You have to be a student of the technology to maximize the potential it offers.
As a digital marketer, its for certain one of the top tools we use to engage and convert visitors into leads and online purchases. And to think we've only touched the surface with the tool because there is much more depth to it, well, that's exciting. Our investment in OptinMonster has multiplied in return, and I am thankful we learned about it when we did.
Built in A/B testing functionality allows for simple conversion tests.
I do not have a technical background, so I find it somewhat difficult to manipulate the design to get it to look exactly how I want it to. I wish there was a sort of drag-and-drop functionality.
We are able to trigger on-site popups as well as popups on our external third-party landing pages. We can use these as exit intent popups, time delay popups, click event popups, etc. We can A/B test copy, imagery, and offers on the popups easily.
We love tons of features and customizations. Also we really love exceptional and fast customer service.
There is nothing that I would dislike about OptinMonster
We are capturing visitors and converting them into Leads
Easy to use, easy to set up, very mature plugin for collection of email from my readers and customers, easy to customize, zero knowledge of coding is required
Optin Monster has been really useful in my line of business that j don't see anything bad in it
I use Optin Monster majorly to collect e-mail from my readers and customers, it's very useful for my e-mail marketing strategy