Unclaimed: Are are working at Paymo ?
As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Paymo with other popular tools in the same category.
Excellent Time tracking facilities, Project Management features & Quickbooks integration.
No current external user access for projects. Mobile app whilst excellent could do with a little more functionality to bring it inline with the website experience, but as a simple time tracking application works flawlessly.
I was looking for a solution like Paymo for a very long time. Prior to this I was using at least 3 services for project managment, time tracking & invoicing. Paymo's app, interface & the way it all integrates into one product is perfect for myself as a freelance Graphic Designer. I also use Quickbooks for invoicing and Paymo's integration with that is as seamless as can be. Support has been outstanding. The one remaining feature I am in need of is being able to grant external access for clients to view project progress/deliver links to proofs. I contacted support early on and was advised this feature is coming. In the few short months I have used Paymo there have already been several updates to the interface that have streamlined the experience further. Invaluable tool for me right now and couldn't recommend it enough.
We have been using Paymo for years, so our business has grown with them. They are constantly looking for ways to improve the experience for their customers and provide new tools to help with project management. We love how we get email updates when a comment has been made on a project, and when you click through is shows the entire conversation. We'v only just started using the scheduling section and we love it!
We love the desktop version, but the app it not as good of an experience.
We feel really confident that even if someone is sick or leaves the company, that we have all the details of the project in the one place. This ensures our clients have continuity of service and experience.
Incredible usability, ease of use, fantastic visuals, wonderful features and total control over your steps and expenses.
The price is to much for brazilian users
Now I can better understand how much it costs me to work for a client on a project.
I've been using this product since 2016 and did so in several ways. Every time an update is implemented it's surprises me on it's effectiveness. It just keeps running smoother and smoother. Besides that the tools in the app are nicely designed an clearly structured i like the (multiple) supporting apps to track time very useful. Also nicely integrated with other apps through API. It's just a great product.
None really... I'm finding more and more ways to implement other workflows in there. My Getting things done method and trello (kanban) are easy to implement. Maybe a notetaking system to implement Zettelkasten (knowledgebase) in there aswell.
Keep all data and info for a project in one place. But also keep it structured and clean.
Paymo manages to be fully featured and yet simple to use. It has also steadily evolved since the early days and I never have to worry that it's going to simply disappear on me one day. The support team is responsive and knowledgeable and their feature set perfectly meets my time tracking needs.
I wish there was a more robust reporting option for income and invoicing. Right now I don't use the invoicing feature at all because I find it's too clunky.
I use Paymo for tracking my time spent on various web design projects. I love that I can use it on multiple computers, that it just seamlessly tallies up everything I do and provides great stats to help me understand where my time is going. The desktop app has the invaluable "idle stop" feature, so that it notices if you wander off and forget to turn the timer off first. I just can't say enough good things about this service.
The widget almost never stops working, even if my internet cuts out, and when it does (which is not even once a month, and I use Paymo practically every day of the week), it is easy to restart or log off and on again to fix.
It used to be the widget would indicate how many hours I had worked this week and they took that away and there's no way to restore it. However, there are a lot of far more important features.
Keeping track of my time and how much has accumulated. When I had a virtual assistant, I could set up a report for her and it was easy for her to create bills with it.
It's very easy to use and is scalable. For example, I run a solo business and need faithful time-tracking, invoicing, estimates and a way to keep track of expenses - Paymo makes it easy to do all these tasks. It also allows me to run time reports and alerts me when a project is approaching max hours allotted. These are the functions I use the most (daily), but if I ever need access to Gant charts, I can always upgrade.
Occasionally I've experienced the desktop widget hasn't worked, but I prefer to use the browser anyway. I also wish it was easier to customize invoices and estimate templates.
I'm able to accurately account for my time and being able to automatically create an invoice from time worked is great - very little manual entries. See actual time worked is excellent.
Easy invoicing, ability to track time, manage team, manage projects. Everything it has been thought through and it's connected. It feels like an ecosystem when you're using the platform. The design is very intuitive and I love the continuity. Here and there I think it could have been made more modern, but it is nothing to complain about honestly.
It doesn't have native MacOS and iPhone Application, except for the ones that track the time, but they are a pain in the ass to use and I never use them. Very bad UX, and VERY limited functionality. Also, I would love to have more features for the financial department. Right now, the platform is a little limited compared to other systems who are specialized in bookkeeping.
It's the place where I'm keeping all the subscriptions from my clients. I also add tasks for our developers to do and invoicing plays a big role, and I hope it will receive new features in the future. All in all I think is the main platform that we run our company with and without it we couldn't.
Paymo has the perfect amount of complexity for us. Not too much, not too little... it's just right. I love that I can assign projects and then view my resource allocation in the Team Scheduler. I also love that I can easily see the exact status of all our projects (by project lead or any number of things) and then drill into each project, each task, and as much detail as I'd like. I also like that, as a manager, I can use Paymo during my one on one meetings so that I can coach my team members effectively.
There is very little to dislike, but if I were nitpicking, there are only two user types... Admins and Users. Sometimes we need a bit more visibility for our managers but not so much visibility that they are admins. But, there are workarounds and for the price, Paymo is amazing.
Initially, we used Paymo for timekeeping but it morphed into our full project management system and our project resource allocation platform. Paymo has helped us track every aspect of our project efficiencies including saving us thousands of dollars on projects where we had underestimated the time that it was taking to complete fixed-price contracts.
I love the ease of tracking my projects + time. I'm a one-man business and have been using Paymo for almost 3 years. Clients love the clean invoices and I love how I can track all my projects throughout the day and have never had a problem.
There's not really anything I dislike. I haven't experienced Paymo with more than myself so I can only speak for myself vs working with others in the app.
Tracking accurate time on projects and separating projects and their individual tasks so my clients know exactly what I've worked on and what takes the most time.