QuickBooks Online Advanced Reviews & Product Details

Their platform is easy to learn how to use.

Their customer service is entirely lacking and unprofessional, they tell you they will email and supervisors will call you to help you but they do not.

Quickbooks is the most unprofessional business I have ever worked with; their lack of customer service and communication is unparalleled. They claim to care about their customers and want them never to feel taken advantage of, however when they decide to "hold and review" a small business' deposits for services already completed they are allowed to hold it for 270 days or make you return it to the vendor while charging you a 3.4%+.25 fee for doing the transaction at their discretion. On 12/16, we had three invoices paid by a customer and quick books decided since the amount was a large one they needed to hold if for review, I understand that banks will hold a large deposit for a couple of days to a week if it is a large amount until it clears, however this was not the case they asked for us to provide 6 months of bank statements, a contract signed by our customer, the customers billing information, signed invoices, and a questionnaire answered, just to get the deposit that the had already charged us 3 percent to hold in their account. We called many times and tried to chat with an expert also to be told over and over the same thing, we just wanted the transaction reversed so our customer could send us an ACH payment, but we were told they needed to review this further. Skip ahead 2 weeks we had agreed to just have funds deposited because we were told they couldn't reverse the transaction and agreed to pay the initial 3% fee if they would deposit, and they decide to tell us they are uncomfortable funding this transaction and they would not give a reason even though we have been doing business with them for over 2 years and our customer is completely legitimate. They said our only option was to refund the customers money through our merchant account and that it would cost us another 6800 dollars to do so, but they may waive that fee for us since they were making us return it, but it was not guaranteed. However they would not return the original 6000 dollar transaction fee that had to stay on our account???? So in essence, what they did was take an interest-free loan with our 200,00 dollars and hold it in their account for three weeks and charge us almost 6000 dollars to do so. We followed their directions to return the funds and now that transaction is on hold for review in our account, our customer cannot pay us until they see that money in their account but we have completed these jobs over a month ago and who knows when we will get our money paid to us. We were told the case was being escalated to supervisors multiple times and we received no communication on this, we were promised email updates and never heard anything. We had to spend hours every day for weeks on the phone and online chat to try to get answers from these people and ended up no better than when we started, when we finally did get a hold of a supervisor, he said things like this happen all the time and their company is a joke that does not care about their customers and it is completely unfair, but they don't have the power to help with anything either. JUST RIDICULOUS!!!

I love all the trainings provided to understand how to use the software. Also, Banking Feeds and Reconciliations are super useful and easy to use!

CashFlow Statements does not work accurately if there are negative numbers. Estimates could be better and User Access can be improved having more granular access for everyone.

The first problem QB solves is to have all our bank information accurate and updated. Bank Feeds are great to have all our accounts reconciled.

It is easy to locate customers and vendors. Also, you can record your expenses as well.

Honestly i do not have anything negative to stay about quckbooks online

It ties right with the other platform i use and I do not have to worry if something is entered in incorrectly.

My favorite feature of QuickBooks Online Advanced is the ease in which I can bill my customers quickly and accurately, and receive payments through the program as well as enable automatic deposits to my bank account.

Sometimes you have to stop and watch a training video to learn a new feature, but the video library is robust.

QuickBooks Online Advanced solves my issues with tracking customer job completion, invoicing, and payment receipt.

The ease of access, I can login to QBO anywhere and work. I love the ability to upload and attach invoices, receipts, bills and emails, giving an audit trail for future reference.

Integration with other platforms for automating tasks, ex Monday.com - need a 3rd party service to link between the two platforms

Auto syncing between bank and credit card accounts and live syncing ensures the safety of fraudulent activity being caught right away and getting charges and expenses categorized in a timely fashion.

In the accounting firm I worked with we provide clients access to their books while we update their monthly transactions. It's user friendly and efficient and very convinient

I dont like how the credit card payments from bank accounts not posting or not showing in the reconciliation page of the credit card reconciliation window. You will have to add credit card payments

Quickbooks online banking. It keeps clients books ipdated all the time no need to enter transactions manually then just have to reconcile with bank statements.

I would not think to compose a message for the supplier because it already has.

I have nothing to dislike about Quickbooks Online Advanced.

In dues. It is important to have a reminder.

I like that it has every aspect of running and keeping up with each part of our business.

Nothing really to dislike about this product

We have been able to better track our spending versus income and really utilize ways to save and cut costs and find where we were over purchasing and wasting our funds.

Under QuickBooks online we are provided with lots of easy to use features, from where we can easily forcast results for our business enterprise. These features are easy to use and easily understandable too.

Sometimes we are logged out of QuickBooks without asking. So i would this is the only thing that i think QuickBooks should work on. There should always be a notification that your QB will be logged out in 5 min..or less..

QuickBooks online advanced is helping alot in properly maintaining our accounting records of all day to day transactions of a particular enterprise through which they can easily judge their performance for the year.

As usual as transactions are logged to a line item in the chart of accounts. But also can use classes and tags to further refine reports.

There is a big learning curve for the layperson, although if you have used Quicken for personal finances, QuickBooks Online is easy to understand. There are differences, though.

We are able to report how every dollar is spent. Can create custom reports for grant proposals and final reports. Also have eliminated much manual entry with integrations with bank accounts, ticketing software, donor software, etc.

Instead of my Quickbooks (desktop program) living on one computer, now Quickbooks (online program) is available from any computer with internet access! Yes, please! So happy I switched from desktop to online versions!

I did pay a 3rd party to import my data from desktop to online, but it was worth the money. I'm already up and running! Quickbooks Online Advanced has excellent videos and training materials, plus very responsive customer service.

I can access my Quickbooks Online Advanced from any computer with internet access. Because users can access the program from their computers, this allows remote workers to get real live info rather than spreadsheet downloads.

This software is for anyone who wants to monitor their finances with ease. It is very easy to use, and very visually presentable.

I cannot remember not liking a thing. It was again, very easy for someone who does not have an accounting background to use it and learn it.

I was able to produce and print checks using QuickBooks. I would receive an invoice and enter it into the system, then print it out.

User friendly, can be used in many business types, sync transactions with the bank, credit card, bill.com

The inventory system is not strong enough.

Accounting reporting for the business.

QBO Advance is the only accounting software our company has used. Our company and QBO Advanced have grown together over the past 10 years. I have learned how to be the company bookkeeper without any formal training because QBO always answers all my questions.

I only have one complaint. When a client pays with a credit card, it is entered into the register as Undeposited funds. I have had a lot of trouble figuring it out. But in my reports it comes up as Accounts receivable so I have learned to let it alone in the register. But I just don't like seeing it there!

IT allows us a much larger client base which we are constantly growing!

I like that I can work anywhere in the world to maintain updated financials

Some of the subtle name differences between desktop and online formatting/tasks

Learning to use Quickbooks Online Advanced after many years of Desktop was initially challenging, but it makes so much more sense once you open up to the changes.

Features, automation, training resources, and overall ease of use for the platform.

Price, sometimes the QuickBooks Support experts have trouble providing a solution to a question.

QuickBooks has allowed me to automate significant portions of my accounting, which saves me a lot of time for other business-related ventures.

It is easy to learn and to use. I saves me a lot of time to do bookkeeping. I think it is professional to know what function we want to have and how it can improve work efficiency.

Cause we are selling products through Shopify, cause the purchase price is different each time. For more accurate recording, we have to change product costs manually. It cannot trace cost of goods sold using FIFO or LIFO automated.

I can trace refund and sales receipts easily. We can access some third-party software to change or delete sales, invoices, and other recordings at one time. That is very efficient when we want to do bundle change.

I like the unlimited class tracking, which can create a profit and loss report for each class. I use Melio and AX2 apps. QBO Advanced compares favorably with other accounting software.

There is nothing I don't like about the software. I've had good support. All of the features work fine.

My real estate investors like P&Ls for each property that I have set up as a class. I have gained many more real estate investors once I started using this feature.

I've been using Quickbooks since it was in DOS and it's always been my go-to accounting software. Its ease of use saves time and prevents headaches.

The one thing that the online version does sometimes is lag. I've had to log out and back in a few times, but other than that, it works great.

Reconciliation is a breeze. Finding discrepancies and/or transactions is done quickly. Generating reports is easy.

I like the flexibility and ease of use offered by QBO Advanced. You can keep it simple for a smaller company or create complex reports if needed. I tried other systems and did not find them as clearly organized or intuitive as QBO.

The frequent freezes are annoying, but they can easily be fixed by refreshing the screen. I would love to have side-by-side reporting for more than 2 periods at once!

QBO Advanced helps me stay on top of company cash flow, minimize bookkeeping errors and create reliable financial reports. The ACH payment option is popular with our customers.