QuickBooks Time Reviews: 4.5/5 — Highly Rated

It is very convenient!!!!!!!!!!!!!

The requirement of me to put in my entire company url each time I visit the site. Its so long!!!

Job costing and time tracking for jobs

Elaina helped me solve a mapping issue between QBO and TSheets. She was fast - the fix was done in under 5 minutes and now we can all get back to work! Every time I use the TSHeets live chat, I am amazed by the fast response and the helpfulness of their support team. Way to exceed customer expectations TSHeets, WAY TO GO!!!

The only thing I dislike about TSheets is the minimal reporting available and the format for reporting. Maybe a customized reporting function where users can build their own reports using selected fields....

Fields not mapping on QBDT to QBO conversion which made it impossible to assign customers to employees in TSheets. Now, folks can get back to work and stop worrying about clocking their time.

fast, direct, effective service from Elaina M.,

would like better mobile integration to manage multiple accounts from 1 login, similar to the website

saves several hours a week compiling time from several business locations across several states.

I love the ease of TSheets and it has the best customer support! I love the Live Chat and the guidance the support team was able to give. I had a big -outside the box- question for Elaina M. today and with her help, and the help of her teammates, we were able to customize our company's settings to make payroll easier for me. I LOVE the new payroll settings by the way! THANKS for the update!!

The new payroll settings took away all of my "Oh, man...I wish.." 's.

TSheets helps us accurately track our employees time and the jobs the labor need to be charged to. I love that I can track where they are with the location services. The new customized payroll services are what I am most excited with though!!

Very easy to use and schedule with. Anytime there is a hassle, it's very easy to onscreen chat. For instance, chatting with Elaina M. this morning, she helped me fix a problem an employee was having with his phone app.

There isn't anything I dislike about this.

It allows me to make changes to the schedule from anywhere.

I love that when I need assistance, a CSR is always available to help! A lot of times I get assistance from Elaina M. She is so awesome kind and patient!

I'm pretty content with TSheets so far everything is good.

Time accuracy was a big issue for us. We now the have correct clock in times at all job sites.

Customer service - like Elaina M.! And, it seems like Tsheets is one step ahead of our needs, almost predicting them before we know we need it.

The website is still a little confusing to me, but I think that's more a "me thing"

Getting all my payroll issues under one umbrella, flexible solutions for my unique needs. Shorter time spent calculating payroll

Elaina M. was an excellent help! She assessed my needs and acted accordingly!

I find it hard to come up with something negative at this point. So, that is hard.

Timekeeping

Easy to get help through the "Live Chat" option so I don't have to sit on the phone on hold waiting for an agent. I chatted with Elaina M. today and she was incredibly helpful and patient.

I'm new to TSheets, and while it's great for the most part, I have found a couple quirks that I wish could be changed.

We have hourly employees and TSheets allows us to monitor time without a lot of extra equipment. Benefits are that it links up with QuickBooks and makes it relatively simple to monitor PTO time.

I love the fact that your staff is quick at responding the chat. Elaina M. was very helpful today. She was able to solve my issue in just a few seconds giving me very easy steps to solve my problem. Go Elaina!

I haven't encountered anything I dislike of this program so far

Employee Time tracking and whereabouts

She was so helpful and a rock star! She helped me figure out how to correct my import problem. She was very helpful and made sure it worked correctly.

Nothing. I am new to TSheets and still learning.

Getting all time to come over as billable.

I chatted with two different reps today, and spoke to another on the phone. Names...names...names...I'm terrible with names. My most recent chat was with Elaina M., and she lived up to, and exceeded my expectations for the "The Best Customer Service Ever", that I have come to expect, and brag about to all of my clients, from T-Sheets. I love your attitude and your patience. You guys always feel so genuine and Elaina was exactly that. Thanks!

Can't think of anything........waited on hold just a little longer than I would have liked, but honestly, it was still quicker than any other vendor I deal with, so really not a complaint.

today's customer and problem: Accessing T-Sheets on a Hosted Server, and moving T-Sheets from one company to another, and then, yet another. Managing the items lists, and customizing for the users as much as possible.

They are so prompt and follow up with an issue immediately.

Nothing! My experience with them has been amazing!

TSheets was able to customize a report for my client that allows them to import hours into our system seamlessly.

The simple integration of using the system. TSheets has definitely gone through it's testing. Each condition we came across has been thought out and a solution present for us. The user interface, especially the mobile app is VERY user friendly. Customer service has been the best so far of all of our vendors. Friendly, articulate and solution focused. I never feel rushed and can tell staff care and have a stake in our success with the software!

The Take a Break icon doesn's Say "lunch" when we only track Lunch Breaks.

Tracking time more effectively and accurately. The minimal cost for the T-sheets in subscription combined with the minimal amount of time users need to track their hours has been a great match for us.

It is very convenient to use. The time clock is very easy and syncs right into quick books. Elaina M was very helpful and knowledgeable. She guided me through and taught me how to use Tsheets.

Nothing, it took me a little while to understand how to work tsheets, with Elainas' help took me no time.

This makes it much more simple for all of our workers to view the schedule, post photos of jobs, make notes and very easy to clock in or edit their time.

TSheets is a great way of tracking time on projects, and the customer support is great! I had some difficulty adjusting a clock-in time and Elaina M helped me resolve the issue quickly.

It works great for my time tracking needs

TSheets works great for tracking my time to help me understand where I'm at in relation to a project's overall budget

I've been scouring the internet looking for a one stop app that can help our company be more productive and efficient. I started the journey not expecting much, maybe a few good ones here and there. I ended up looking at OVER 20 companies! BUT, what i did not expect, was to have the honor of speaking to one of the greatest Web Help Support Specialists in the world, no not just the US, not just India, not just China, IN THE WORLD. She answered all my questions the the best of her ability, she gave me the step by step process of how TSheets works, AND even gave me some amazing discount codes! Some of the amazing features I liked about TSheets that made it stand out was that it gave me the option to create a custom map with all of our customers so that we can see which stores our sales reps have gone to. No other app had this feature!!! Also, i liked how extremely user friendly it was, the app is like a power house because it has so many options and features, yet it's very easy on the eyes and very easy to remember. Elaina M. did an amazing job at helping me understand what made TSheets different from all the rest. Her vast knowledge of the app helped me make my job such a joy and simple one. I definately see our company using TSheets for many years to come. Once again, Thank you Elaina M. For your service, professionalism, and amazing personality!

There are two things i didn't like, one, that the app did not offer automatic mileage recorder, and two, that my conversation with Elaina had to come to a sad end.

TSheets will be extremely helpful when it comes to mapping out a list of all our customer locations, it will help us know where exactly our employees are, and will help us cut a lot of time and effort into simple things that once required more time to achieve.

I like the ability to connect ADP with Tsheets and sync it over to QB. I am able to set up specific jobs and codes to make it easy to guide my clients. Elaina M was able to walk me through the process on syncing over. It is super simple and easy to follow.

So far I have no found anything with Tsheets I don't like. But I have not had a lot of experience with it.

None.

At first I thought it was going to be hard because I have to do all my billing from it. But the representative really made my day by helping me to add the things needed in order for me to do my job.

Not a fan of the sync schedule. Really wish several of us could sync because it can help us to get more things done without having to ask the person doing it to do it more

Scheduling so far seems to be much better than before

The chat support function ! It's a great time saver during a hectic workday

Nothing, I am pleased with t-sheets and have no concerns

We are having lunch issues with our employees (not taking at least 30 mins) and T-Sheets has some controls we can use to help alleviate some of our concerns

It makes scheduling employees so easy. Easy to use master schedule and it's easy for the employees to see where they're going and what they're doing. So handy for construction, where most employees are rarely at a centralized location to check the schedule. Great customer support. Had an online chat with Elaina M who helped me get through some technical issues and it was really easy and smooth.

It was a little clunky at first getting things set up so it was easy for employees to be signing into the right service items.

Really easy to keep track of who was where doing what, in the event of disputes or confusion.

Easy to use time tracking with just the right amount of fields / options available in the end user application.

Approval process is a bit clunky. Ease of editting time could be improved.

Reliable, easy time tracking (so I actually use it). That translates to capturing more billable time.

The Support Team at TSheets never ceases to impress me with their great service. Some companies' support teams are only concerned about solving your problem in as little time as possible, and they miss out on being friendly. Not so with TSheets! Every one I've chatted with there is so knowledgeable about their product and also super chatty, and will even chat about things unrelated to TSheets. Elaina M., it was a great pleasure to chat with you. Thanks for brightening my day by adding your own personal touch to my experience!

IMO, there's nothing to dislike about TSheets.

TSheets provides a simple, detailed time tracking solution for us as a residential construction company. Having TSheets integrated with QuickBooks Desktop makes doing payroll a breeze. No more manual payroll entries from paper time sheets!

Every person stays with you every step of the way until you have achieved what you are doing. Kelsey T was on my Chat till I finished what I needed to do.

I don't understand why this is a required area. I previously typed "nothing" and it would not except

My time of manually inputting employees hours

I do like how helpful the T-Sheets team is and they not only support you when you need it, but they also encourage you to use their free training so you are better able to support your clients, as well.

Nothing. We have been very happy with T-Sheets.

The T-Sheets product is very useful and has been the right fit for several of our clients.

The product itself is incredibly easy to navigate, and the staff are incredibly helpful. Elaina M helped me this morning. She was great. Everyone is very knowledgeable, friendly and funny.

I wish they offered Tsheets in Spanish. That's it. Otherwise it's great!

saves a lot of time for payroll.

Very intuitive and simple set up. Great user interface. Customer support is top notch.

Not sure just yet as we have just started the implementation process.

Attributing billable hours to differing projects and tasks. Tsheets does this with ease and reports are easy to generate.

Easy to see who is working and to keep track of the employee's projects and the time allocation we have for new projects. It also gives me and the employees a breakdown of their day/week.

I don't dislike anything about his product.

Billable hours to clients vs time wasted and the ability to pay our hourly employees. This also helps us stay on top of people and making sure they are working the correct amount of time.

I am so happy with the TSheets app! It has halved my payroll processing time each week. Thanks to Elaina M. I just learned that my employees can add pictures for each job, which is a great feature!

I wish TSheets would link with QB for mileage and expense tracking.

Payroll was a large burden each week, and TSheets has made it so much easier!

Just started with Tsheets and so far everything has been great. We are able to ask questions and everyone is responsive. I just finished talking with Elaina M.. She helped us to quickly get the answer we needed. Also we like that we can go into a lot of detail with the advanced class mapping.

we would like to be able to do mass edits at one time

cut down on labor to get the time sheet info into the system