Robly Reviews & Product Details

The interface is crisper and more luxurious than I am accustomed to, with a focus on ease-of-use.

It's annoying to find oneself struggling with a new GUI for email creation but rewarding once it's done, with potent capabilities.

Provides a powerful editor interface for mass marketing emails.

Solid software for most of our needs. We used it to solve some internal marketing issues.

A little too large of a learning curve. A more detailed start up guide would be nice.

Reliability and efficiency

Robly is so easy to use and it allows you to create your email blast in a quick manner. It is very efficient and it goes a long way for the types of email you want to send.

I don't like the email generator, which analyzes when the user opens their email and sends the email at that time. There is no guarantee that the recipient will actually read it at that time. I also don't like that they don't have several recommend times or day as to when statistically it would be best to send emails, especially after it shows you how many people opened the email at the specific time that you sent it.

I was able to solve sending emails to our 5000 + clients at an affordable price. We benefited from knowing how many people actually receive and open our emails. We also get to customize our email blast.

Like One page Campaign Builder . Robly360 CRM Tool is great , easily integratable with my G-Suite System. OpenGen , Robly AI Technologies are awesome. Mobile versus Desktop Reports is good

Poor Email Delivery. Too many review pending. looks like a Plain vanilla.

I have done freelance email marketing with this tool. Used drip campaigns.

I love my custom layout and the various features they provide like Robly AI and the OpenGen feature as well.

Robly promises to give you 50% more opens and that is not the case as of yet and I've been using it for over 6 months.

I am able to send out an email newsletter for the non-profit that I work for, each month, with no issues.

Robly is very easy to use and gets the job done. I had little experience of using software products like Robly before using it; however, I had no issue and was able to learn the system quite easily. My company and I really appreciate the "OpenGen" option where Robly will automatically send another email if the recipient seemed to ignore the first email.

I will admit this is a major dislike of mine! For some reason when I make a custom template for our newsletter, it will look completely different when I send the test newsletter to myself. Many times there are added spaces and old edits that never changed. Sometimes when I am working on the software program building a new template for our newsletter it will reset out of nowhere and I have to re-edit the whole newsletter again.

Like I said earlier, we have realized that the "OpenGen" is a major benefit in order to make sure our newsletters are being seen and open.

Low cost solution with responsive support

Bugs happen more than they should for a professional company. When they happen, it tends to cause bigger issues.

Quick, easy to use e-news solution at a cost that won't break the bank.

The ease of changing from the old product to Robly, and the fact that the tech support group was willing to help me set up a new template. Also like the ease of uploading and changing out pictures. I use Open Gen and the Robly AI-both excellent.

It all works fine. I don't have anything to say

Contact with our members, volunteers, and people interested in the news of our business.

Like the new concepts of reaching customers.

not being able to get a thumbnail of previous emails

Not sure I am solving the issue of reaching customers, but working towards it.

I really like the easy to use templates and how it will remove bounce backs and duplicate emails from my contacts lists. I also really like the OpenGen emails as well as the Robly AI system. It helps when clients and customers miss the first email, this will allow for a second email to go out so that they never miss a thing! I also really like that Robly's designs are mobile friends as well as desktop and other mobile device user friendly. It helps with the ease of knowing that no matter what platform your customers are on, they are able to read the email with ease.

Wish I could customize the template backgrounds more than just a solid color and that within the design side of things, it would keep my custom colors saved so I wouldn't have to keep copying and pasting color hex codes in.

It is easier to see my analytics and understand them more so I can utilize those results better.

The best thing about Robly is how easy it is to manage layouts. Working with a competing platform was much harder than it is with Robly.

I'd like to see better tools for viewing and managing unsubscribed contacts. I don't always want to hide them away. There's always potential that these folks will come back.

I am solving mass communication issues with Robly.

The editor is fairly easy to use to design a campaign. Sometimes it is difficult to get type to line up the way it should be. The image library is pretty good.

The reports do not provide nearly enough information. I would like to know who opened the e-mail by date and time. Seeing the opens in chronological order is more important to me that how many times someone opened. I need to be able to search a contact and see their history of opens and clicks over the last several campaigns. I would also like to know how many contacts have been added by month. It would also be helpful to know if a contact forwarded the e-mail to someone else.

I'm making my clients aware of where I will be traveling to to photograph architectural and construction projects. It does raise awareness of my services and travel schedule which does lead to jobs.

I love how there are templates for use, as well as the ability to build my own. Our organization really likes that we can have multiple email addresses on our account so return emails can go to the appropriate department that is using the account.

It would be great if we could embed videos into the emails so they play automatically when the email is opened.

Robly has helped our organization build more awareness of our mission. We are able to send out updates to our volunteers, donors, staff and board members with ease. It is very easy to organize your contact lists so certain groups will only receive certain email blasts.

Robly has a really good support Robly is perfect for beginners and experts alike

Robly doesn't have e-mails optimized for mobile format

email marketing and marketing automation

Love the access to many opportunities to make sure that your email gets in the inbox of your followers

Marketing emails get deleted often during creation in HTML.

Email Marketing

I like that Robly uses an easy drag and drop system to help me create custom newsletters. I also like the ability to access customer service relatively quickly.

I dislike that it is difficult to embed videos in my newsletter. I also don't like that the font sizes always get messed up when I send out my newsletters. It is not easy to move photos around and size them to get the newsletter to look exactly how I want it to. I also wish that Robly had a "click to read more" option to expand a blurb to more text.

I am able to reach my clients and potential clients with updates about my brand and the services my company can offer them.

This is a great email marketing platform for companies that needs to send a high volume of marketing emails, similar to MailChimp.

It is slightly more expensive than MailChimp, and it has less features comparing to MailChimp.

Great for high volume marketing email and the AI targets the user's behaviors and send out email.

The dashboard is too simple to understand. There is no so many hidden navigation.

Delivery is average. Too many review process before sending emails.

Email Marketing for my Client.

I like the customization and personalization with working with a consultant to find the best template.

The inability to have video content directly embedded in to the email campaigns.

We are able to reach our prospects much easier through this program than any other one we have used in the past. We are eliminating duplicated efforts of reaching out to prospects through different channels, this program automatically integrates in to our Twitter.

Price. Considerably lower than CC. At the level of subscribers we have, we would pay at least twice as much if we used CC. I have only used a few templates around the holidays, and they suited us fine, so I can speak much about them. I know I've seen a few comments to the effect that they are limited, but again it doesn't matter much to us. I've also found that when I have an issue or question, it is addressed right away.

All editor related. Like others have said, the editor is clunky, and if you edit a lot and look at the source, it can become ridiculously bloated. This may be true of all editors though, so it's hard to fault it. But my biggest complaint I am now convinced is a problem only on my end because I haven't seen anyone else mention it. Drag and drop images has NEVER worked for me ever. It worked on CC, it works on MailChimp that I use with another company, and other drag and drop editors, but never on Robly. I've tried Chrome, FF, and IE with same results. I've even used a different computer. Funny thing is that I don't think I ever asked about it because since it didn't work on anything, I just assumed it was a bug that was being worked on. I use approximately 10-15 new images on each campaign, so it's really quite an annoyance. Also the WYSIWYG editor is lacking a little on the WYG end. You definitely need to send a series of tests. You'll find spacing, font styles, and other attributes that weren't there when you created the campaign.

Like all email campaigns, they work well. I can't say that I've seen better or worse results using one or another which is why it makes sense to stick with Robly and pay a lot less.