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Shopify E-Commerce Platforms logo
Shopify
Empowering Your Online Store
4.4
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Shopify Reviews: 4.4/5 — Solid Choice

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
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Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to Stan Store?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Shopify Media
Shopify video thumbnail
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Shopify screenshot 1
Shopify screenshot 2
Shopify screenshot 3
Shopify screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 02, 2026
Shopify E-Commerce Platforms logo
4,477 Shopify Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Sep 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Shopify e-commerce engine"
What do you like best about Shopify?

It’s one click site setup and many extensions and plugins

What do you dislike about Shopify?

The pricing is a bit high.which is though a monthly subscription

What problems is Shopify solving and how is that benefiting you?

I was able to create simple e-commerce sites without learning many tools

Mid Market (51-1000 emp.)
Sep 13, 2019
 Source
Overall Rating:
5.0
AM
Anchit M.
Business Development Executive
Share
"Dropshipping app for shopify store"
What do you like best about Shopify?

It is the best dropshipping app available out in the market. You just need to set up your store that relatively easy no coding required You can start business little capital and no physical asset like warehouse needed. You don't even need to ship orders or do any kind of management.

What do you dislike about Shopify?

You need to invest in Shopify store first and also products dropshipping is available from alixpress so the quality of the products will need to under scrutiny.

What problems is Shopify solving and how is that benefiting you?

I manage the dropshipping Shopify store of my client

Small Business (50 or fewer emp.)
Sep 12, 2019
 Source
Overall Rating:
5.0
AG
Andrew G.
Andrew G.
Share
"Why Shopify is the #1 E-Commerce Platform!"
What do you like best about Shopify?

Shopify has absolutely changed how I do e-commerce. It's tools to import products, change product information, create my site design, and change my site info is absolutely amazing. The Shopify support team is so helpful and is available 24/7 for any question that I could possibly need!

What do you dislike about Shopify?

Shopify has absolutely no downsides, the pricing is fair, the staff is amazing, it has all of the tools, and is the best E-Commerce business platform that is out there! I have had some downtime on my site, but its only for a couple of seconds. Otherwise this is the perfect site for beginners and experts!

What problems is Shopify solving and how is that benefiting you?

I had a desire to create a online webstore to sell these little squishable toys, and Shopify enabled me to do just that! I simply found the product online, and imported it to my store! Shopify lets me track my sales and ad spending so easily!

Mid Market (51-1000 emp.)
Sep 10, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Shopify Review"
What do you like best about Shopify?

It is easy to use, and makes creating orders quick and efficient

What do you dislike about Shopify?

There is nothing really that I dislike. Shopify is easy to use and very user friendly

What problems is Shopify solving and how is that benefiting you?

We are able to correct customers issues with their order and refund them in the event that they forget their coupon code.

Small Business (50 or fewer emp.)
Sep 10, 2019
 Source
Overall Rating:
5.0
TH
Tyler H.
Self Employed
Share
"Shopify is the best e-commerce platform."
What do you like best about Shopify?

Shopify is a easy to manage, great for beginners site. They have almost anything there that you could possibly need, and more. The staff have a 24/7 live support chat, and they are very helpful, so at any time of day I can get instant support, and they will help me with anything that I need.

What do you dislike about Shopify?

They do have glitches in their site, and some downtime occasionally. Some of the options are confusing, and there is a lot going on in the site, but you can get used to it. Another thing that I don't really like is that there are no good free themes, and some people like me don't have enough $ to purchase them, and without that its hard, but can make do.

What problems is Shopify solving and how is that benefiting you?

The benefits of Shopify is E-commerce made simple, not all of the coding your own website, making your own product, etc. You can just simply import a product, and setup your theme, and make sales! Shopify is good for beginners, and has a lot of tutorials online.

Small Business (50 or fewer emp.)
Sep 10, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quick, easy and rewarding"
What do you like best about Shopify?

I found it extremely simple to learn how to use Shopify to create my own online store

What do you dislike about Shopify?

There is a lot about Shopify that is hidden behind a pay wall, which means that my site looks quite similar to a lot of other peoples

What problems is Shopify solving and how is that benefiting you?

I've managed to sell online without having to give huge amounts of money to Amazon I've also been able to design my product pages how I want to, and use amazing analytics tools to help constantly evolve my site. Its a great website for companies that actively partitipate in conversion rate optimisation

Small Business (50 or fewer emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
OC
Owen C.
Owen Carter
Share
"The best ecommerce platform"
What do you like best about Shopify?

The key benefits to me of using Shopify has been the rock solid reliability and ease of use of the platform. With such a huge development community around Shopify it is easy to make powerful and very specific customisations to fit my ecommerce businesses

What do you dislike about Shopify?

There isn't really anything I dislike about Shopify

What problems is Shopify solving and how is that benefiting you?

Shopify provides an instant off the shelf solution for ecommerce with payment processors and hosting all included within the offering. This makes rolling out new ecommerce stores incredibly straight forward, meaning i can focus on marketing my products/business, safe in the knowledge that my store can handle whatever traffic comes its way.

Small Business (50 or fewer emp.)
Sep 02, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Off-the-shelf online store"
What do you like best about Shopify?

1) Very easy to use and setup 2) Wide integration with other eCommerce platforms / software 3) Great support 4) Reasonable price 5) Lots of template choices for store front design 6) Good documentations 7) Mobile app is convenient

What do you dislike about Shopify?

1) No single procedure for performing store back-up. 2) Website loading speed is slow.

What problems is Shopify solving and how is that benefiting you?

We were able to launch our website with very minimal work and within a very short time. It helped us to kickstart our B2C business easily as well.

Small Business (50 or fewer emp.)
Sep 01, 2019
 Source
Overall Rating:
5.0
MG
Mildred G.
Founder
Share
"shopify is the best choice for stores"
What do you like best about Shopify?

robust application and network tools that integrate well with shopify.

What do you dislike about Shopify?

shopify is no longer integrated with mailChimp.

What problems is Shopify solving and how is that benefiting you?

add discounts and take advantage of various discount applications to make your look visually appealing.

Small Business (50 or fewer emp.)
Sep 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Shopify is your best eCommerce platform"
What do you like best about Shopify?

Shopify is the best solution for my e-commerce business because it's easy to manage and it has a friendly user interface . I have a lot of apps that can my your store awesome everything is easy to configure, and available integrations with marketing tools like facebook, google shopping, snapchat, and Instagram.

What do you dislike about Shopify?

most of the add-ons are paid and even the free version are having few features

What problems is Shopify solving and how is that benefiting you?

Shopify helped me to have my online store where my clients can come to my store and buy with a secure gateway.

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
HC
Heman C.
Developer
Share
"with a big help from Appypie support team"
What do you like best about Shopify?

After I created a Appypie mobile apps account to launch my shopify website, I seek help from Appypie Support team to publish my app into Google & Apple store which is a very big difficult issue because we are really not familiar with this. And Appypie offer a "Let Appypie help" service to user which we are only filled the apps information and support team will help to follow up the submission procedure. And then the 2-3 weeks after, I keep receiving different email notice about my apps submission progress, every time when I ask Appypie support team, they were so nice that they describe the situation to my everytime and keep monitor the apps for me. And at the ended my apps successfully launch in Google & Apple store. I really thank you Appypie Support team, especially Justin.

What do you dislike about Shopify?

Even I entered the apps name & contact email, the support team will ask me again and again.

What problems is Shopify solving and how is that benefiting you?

Apps submission issue.

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
JG
Jiayang G.
Ceo
Share
"Great, I do 10K per month"
What do you like best about Shopify?

Really simple to use interface, shipping, and great website design tools

What do you dislike about Shopify?

I really have no complaints. Some of the apps are very buggy

What problems is Shopify solving and how is that benefiting you?

I am creating an ecommerce store with Shopify.

Mid Market (51-1000 emp.)
Aug 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Ecommerce Platform Provider In the Market"
What do you like best about Shopify?

It's easy to build Ecommerce solution and backend. No need for heavy investment in developing features, Shopify App Store is a real deal breaker.

What do you dislike about Shopify?

Many Apps can make your store load slow. Problem comes in once the Online Store gets too big products and sales.

What problems is Shopify solving and how is that benefiting you?

We were able to get into Ecommerce pretty fast and scaling business here is more convenient than other Ecommerce engines.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great software for sellers!"
What do you like best about Shopify?

Shopify has an intuitive platform and is easy to access between many users.

What do you dislike about Shopify?

No complaints, except when the software is occasionally down.

What problems is Shopify solving and how is that benefiting you?

Shopify makes ecommerce and selling easy. It is necessary to have a software like this for a smooth running business.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
5.0
ME
Manan E.
Marketing Specialist
Share
"Super Convenient Online Store for Non-Tech Entrepreneurs "
What do you like best about Shopify?

The ease of setting things up. The onboarding the help/support they have makes it simple for you to upload you products and other content. Integrating all services on the system - like payment gateways, email list builders is very easy.

What do you dislike about Shopify?

The costing of the entire software and the cost per product sold gets a little costly to handle

What problems is Shopify solving and how is that benefiting you?

We wanted to set up an online e-commerce store to sell our products. The turnaround time for us to get things up and running or making changes on them has been super quick.

Small Business (50 or fewer emp.)
Aug 26, 2019
 Source
Overall Rating:
5.0
LD
Lauriane D.
Coo
Share
"So ergonomic and convenient"
What do you like best about Shopify?

The ergonomy of it, the options (like if you're a pro, do your thing, but if you're not, there's so much help available) and the efficiency

What do you dislike about Shopify?

The price could be lower... But it's really not bad

What problems is Shopify solving and how is that benefiting you?

Benefits of sales thanks to a great website!

Small Business (50 or fewer emp.)
Aug 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best for start up business"
What do you like best about Shopify?

Easy to set up and great tool to monitor sales and clients details for orders via website and the compatibility with hosting

What do you dislike about Shopify?

Probably the limitation of visits based on a low price

What problems is Shopify solving and how is that benefiting you?

Notification of new sales order for dispatch purpose of online store

Small Business (50 or fewer emp.)
Aug 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Success with Shopify!"
What do you like best about Shopify?

Shopify is THE go-to platform for e-commerce entrepreneurs. It is extremely user friendly and has many resources within the platform to be able to take your e-commerce business to new heights!

What do you dislike about Shopify?

The one disadvantage about Shopify is that it does cost money past the 2 week free trial. Adding on important apps that you need to help run your business, also cost money. It can add up. So, it is important to have a game plan BEFORE you start your 2 week free trial. That way you can have a big head start before your monthly charges kick in!

What problems is Shopify solving and how is that benefiting you?

Shopify is helping me to make my e-commerce dreams come true! A very easy side hustle!

Small Business (50 or fewer emp.)
Aug 19, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Shopify Makes Building and Managing Websites Effortless"
What do you like best about Shopify?

How simple it is to use shopify everyday. The app on my phone is very easy to use, and is fast/responsive to load into. I also like how many options there are with the plans, and how you can receive many different levels of analytics for each plan.

What do you dislike about Shopify?

Limitations on customizable options. You can’t always make the site look perfect. Pretty much, the themes are customizable and you can drag and drop.... however there are definitely times when you can't do exactly what you want due to certain limitations.

What problems is Shopify solving and how is that benefiting you?

Unable to fully customize every single aspect of the themes for my website. You can change the look, but can’t do everything and anything you’d like to do (nit picky small things). Such as moving a logo slightly, or changing certain aesthetic designs.

Small Business (50 or fewer emp.)
Aug 18, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy app"
What do you like best about Shopify?

I like how easy it was to upload my products and services

What do you dislike about Shopify?

I don't have any complaints about this app

What problems is Shopify solving and how is that benefiting you?

I can sell my tshirts with ease

Small Business (50 or fewer emp.)
Aug 17, 2019
 Source
Overall Rating:
5.0
Rachelle R. avatar
Rachelle R.
Certified Calling In "The One" Coach
Share
"My favorite part is Shopify Shipping"
What do you like best about Shopify?

My favorite part is Shopify Shipping. I love being able to create my shipments within my Shopify site and taking advantage of their shipping discounts. It's much easier than having to connect with a 3rd party to ship and the discounts are great. Shopify support has always been great as well.

What do you dislike about Shopify?

It can be challenging to work with different apps.

What problems is Shopify solving and how is that benefiting you?

We also have a Printful store that we use for print on demand products and our Shopify has worked seamlessly with that.

Mid Market (51-1000 emp.)
Aug 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"SEO friendly tool"
What do you like best about Shopify?

content management system is user friendly and easy use

What do you dislike about Shopify?

building site maps and product filter options

What problems is Shopify solving and how is that benefiting you?

easy to create promotions and discounts

Small Business (50 or fewer emp.)
Aug 16, 2019
 Source
Overall Rating:
5.0
Shawn Moreau G. avatar
Shawn Moreau G.
Business Development | Product Development | E Commerce Implementation
Share
"Shopify always wins!"
What do you like best about Shopify?

Easy UX for clients and customers. We have the full functionality to design what we need to - to our clients’ specifications - while allowing them to an easy to use dashboard to manage their store thereafter.

What do you dislike about Shopify?

The only negative about Shopify (from a developers standpoint) is that they don’t allow much customization of the cart/checkout process.

What problems is Shopify solving and how is that benefiting you?

I only send my clients to Shopify. It’s functionality allows my team to develop killer eCommerce stores for our clients while simultaneously giving my clients and easy experience in the backend of their site and providing their customers with an easy user experience.

Small Business (50 or fewer emp.)
Aug 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love it! "
What do you like best about Shopify?

Easiest setup for a website ever! Glad I played around with wix then shopify and ultimately decided on shopify! Love how they integrate with everything! Shopify makes being in the retail business a reward.

What do you dislike about Shopify?

What I dislike about shopify is well nothing! I can’t recommend it enough! Anytime I’ve had even the slightest issue, I can count on supporting to answer my questions or help me with anything.

What problems is Shopify solving and how is that benefiting you?

Capital!!! Love it!! It’s like a reward from my self to myself

Small Business (50 or fewer emp.)
Aug 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for a newbie to business! "
What do you like best about Shopify?

Ease of use and numerous options to customize

What do you dislike about Shopify?

A few aspects of customization are too advanced

What problems is Shopify solving and how is that benefiting you?

Small business and selling my work. This allows me a platform to do so online and include shipping details

Small Business (50 or fewer emp.)
Aug 15, 2019
 Source
Overall Rating:
5.0
Caitlin D. avatar
Caitlin D.
Account Executive
Share
"The best e-commerce platform out there"
What do you like best about Shopify?

I love how many amazing features you can add on with the thousands of apps that are available. You can really customize your store to your needs and the needs of your customer, no matter how big or small your brand is.

What do you dislike about Shopify?

I wish customizing the look and feel of the site was easier. They have great tutorials available, but I wish building a site was more user-friendly.

What problems is Shopify solving and how is that benefiting you?

Growing an e-commerce business in today’s digital world.

Small Business (50 or fewer emp.)
Aug 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Shopify"
What do you like best about Shopify?

I use Shopify currently for a business army fiancé owns, but I run it. Shopify is so easy with managing orders, completing order processes, and printing shipping labels. It’s our saving grace!

What do you dislike about Shopify?

I dont have any dislikes about the application

What problems is Shopify solving and how is that benefiting you?

It helps us a lot with our businesses and keeps up and on track with everything we own/run.

Small Business (50 or fewer emp.)
Aug 12, 2019
 Source
Overall Rating:
5.0
JA
Jake A.
Social Media Manager
Share
"A SEAMLESS E-COMMERCE SOLUTION"
What do you like best about Shopify?

With a clean, easy-to-use interface Shopify allows for a seamless integration of a business with E-commerce. It allows for easy access to professional reporting that can be used to make good business and sales decisions. I also like the fact that Shopify has a Button’ allows you to use it to sell products easily on an existing website that you might already have in your possession.

What do you dislike about Shopify?

You are tied to using Shopify's payment Gateway, and even if you use a third-party payment gateway you still cant avoid transaction fees. Exporting Blog posts from Shopify can be cumbersome

What problems is Shopify solving and how is that benefiting you?

Decrease in Sales of products Inability to change Website Theme at will

Small Business (50 or fewer emp.)
Aug 11, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I like shopify and have seen it evolve over 10 years into something great."
What do you like best about Shopify?

Being able to sync products with eBay and other e-commerce platforms.

What do you dislike about Shopify?

Not having enough free themes for users to choose from.

What problems is Shopify solving and how is that benefiting you?

Being able to have a legitimate website built out to its fullest capacity.

Small Business (50 or fewer emp.)
Aug 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Shopify - E-Commerce platform that has it all!"
What do you like best about Shopify?

I like their payments platform. They really make it easy to get an online store up and running.

What do you dislike about Shopify?

They need to take another look at their abandoned cart emails. They only allow you to send one email out and you can only select from four different options to send after a certain amount of hours. You can install a cart abandonment app that requires more functionality.

What problems is Shopify solving and how is that benefiting you?

Being able to get an online store up and running within a few hours is amazing.