Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
As a developer I love that Sitecore does a lot of the groundwork when creating a platform where a content editor can achieve their content and marketing goals.
During the last couple of year we repeatedly found that some industry standard platforms were not supported so we had to do it ourselves. I did not like to tear our solution for that problem out when it does not play nicely with the solution that eventually is chosen by Sitecore when it is implemented. Upgrading is tedious.
We use Sitecore to develop a multilingual site with personalization. We use personalisation to be able to filter out various upgrades based on availability or personalise a confirmation page. And all we have to do is adding some conditions.
flexibility of customizations and integrations
the launch of premature product features
providing more relevant customer experiences that drive conversions for our customers
I like the potential of the marketing application functionality of Sitecore 9.0: Marketing Automation, Sitecore Forms, and Sitecore Analytics.
The theory of the marketing application is great, but my company has had issues developing the apps so they work the way they are supposed to work.
The problems we are solving is to increase the number of leads we receive from our website. We are increasing the information we have with our prospects and members.
allowing business user to customize their own content
from a developers point, make once and forget
we have a small team, so allowing the business to do small changes is very beneficial
CMS platform, rationalization, easy to use, robust, easy to deploy
not easy to integrate with third parties, data platform, sometime expensive.
as a content auther its easy to use
The platform represent a 15 year market leading position among any competitive platforms. Sitecore have not relied on legacy, but the later year be able to reinvent, develop or get into tech partnership that combined increase the total value of using Sitecore and be part of the Sitecore ecosystems.
Sitecore even with all the developer tools, SXA, SIF, SIA and stuff still a high initial investment to implement and it is a complex journey with several pitfalls and drawback, which just take time and resources. But, the investment in Sitecore will benefit for customer who belives ind dynamic development and optimazation.
We can drive customer experience more mature and controlled than with any other platform. We also have great advantages of Sitecore for complex organisations which leverage on the many opportunities to manage the use for editors and backend users.
Marketing Apps all in one, customer centric articulated to empower consumers engagement
Experience editor is still slow in real life, meaning not in a demo mode
producing a huge web site factory at scale in an agile approach is key.
Possibilities are endless with Sitecore, you can do more than you can imagine
Finding quality partners can be hard because of how much it can do
Taking a website to higher levels, personalization AI and more
Sitecore is a very flexible and extensible framework.
Sometimes Sitecore is very buggy and looks like it was not well tested. Also bugfixes are often not present in newer releases.
We are building inovative solutions for our customers with Sitecore. Having all experiences managed under one hood is premordial.
The ability to truly provide an experience to the customer
The vendors / agencies who sell/pitch/ support Sitecore. Some experiences have not been that positive which in turn affects the overall "Sitecore" experience.
Localized experience to our regions (different parts of the world)
Cost to clients is lower compared to Adobe and offers many features out of the box
Authoring is a bit clunky and not intuitive.
Poor user experience and hard to find content. Development still in progress, so no benefits realized yet.
Easy to use for content management, great documentation and support
Hard to find editing history for auditing purposes would be great to have a gui for this and not have to dig through log files
Customer engagement and product information
Change every time it comes with new features which solve Digital challenges
Slow in the movement and license model is not competitive
Digital Platform
It streamlines our website and it keeps the branding from page-to-page.
It is slow to show that the change has been made to a page
New website
Fairly simple, fill in the blank website site
sometimes things don't come out looking like they should
Accomplish tasks fast
Personalisation, .net, Integrations and security
Cost, length of time to convert leads, difficulty in finding qualified Sitecore team members
Workflow is great and taking client legacy tech and integration into presentation layer
The content experience editor is easy to use and implement
You can't schedule certain components only the pages
How to add additional users
The ease of use for us is the best part of the platform. We use non-technical employees to manage our market campaigns, with no significant ramp up time
the upgrade paths can be difficult when the platform is super customized
global scale, we use it as a content repository
The workflow that allows for a distributed content publishing model.
That only certified sitecore professionals can access downloads
Customer personalization, and distributed publishing of web content.
Sitecore gives the user an enormous flexibility to developers and users. This makes it easy to create features that improve enormous possibilities.
Sitecore does not really come with standard features. When a client buys Sitecore there is still an enor;ous development cost before the user really has a website.
Ecommerce platform for a large company that sells a lot of different products. Sitecore gives a lot of possibilities to the client.