Sitecore Experience Platform Reviews & Product Details

Sitecores personalisation is incredible. I've been showing it to my clients and they are very impressed

If it was more affordable I would be inclined to recommend it more often.

Increasing customer conversion rates and a better ROI.

It provides OOB features for creating multilingual and multidomain websites with ease of managing digital content and personalizing the site. It offers OOB anlytics features to track end user behaviour and email experience managers to engage with users and for running promotions. Sitecore provides Custom indexing feature using SOLR,Lucene and Azure for site-wide search and OOB internal search with language options. It offers customization for multi-domain and multilingual sites with language versioning options. Sitecore EXM has features like customer campaigning and triggering email on basis of action completion.

There is nothing much to dislike about Sitecore. Only thing i would like mention that some of the features may cause slowness to CMS over a period of time which can be minimized by upgrading infrastructure.

Its provides such a platform ao that business users and content authors can easily update and manage content on site. The marketing control panel gives access to track active users of the site and their behaviour. It helps in creating enterprise level ecommerce sites with unlimited product storage and item bucket option to manage product catalog.

I like the robust nature of the tool. The ability to customize or use out of the box. In addition, the Customer Experience module which is able to personalize content & provide uiq1ue analytics. With the workflow module, we segment localization to the countries, they update content & the workflow send to the webmaster for accuracy of brand and template presentation.

I dislike the separation of the marketing vs. the developer side. In order to make template adjustments one must be a developer to get the manuals. This demands a test for .net.

We had a brochure type of sharepoint website and converted to Sitecore. It has the marketing ability for content management, easy for localized countries, personalization, analytics for personalization, and responsive. We are now a lead & education driving website.

I love the way sitecore is organized, and I especially love the easy to use dashboard in sitecore 8. The experience editor allows users who are not technically inclined to easily manage their content on a page by page basis, and the content manager itself lets users delve into their content a little deeper if they so choose. Sitecore seems very customizable too, which is a great feature for websites with very specific requirements or needs. The marketing area of sitecore, when utilized properly, can allow for content to be switched out due to certain parameters and experience editor allows a user to perform a/b variant testing which can be quite useful. Overall, there's a lot to love about sitecore, but it may be overkill for one's needs based on what kind of business and website they're looking to run. Have I mentioned sitecore's security role flexibility? There's a task flow that can be customized for creating content, so that a user who creates or edits content can be prevented from making that content live until an administrator approves. I've seen this utilized with larger companies who have strict review policies in place regarding content. Additionally, their versioning has only gotten stronger with each new version of sitecore. Versions of content pages in sitecore can be useful for restoring old content, seeing where content went wrong, but also for having different language versions of content for multilingual sites.

The price is definitely a con for sitecore, as CMSes such as joomla can be acquired for free. We also offer services for Umbraco and Kentico since they can be purchased for reduced rates, for our smaller clients that don't need something as robust and inclusive as sitecore. I'm also not a fan of sitecore buckets, as it feels incredibly disorganized and forces the user to rely heavily on the search functionality within sitecore to find content.

The company that I work for offers sitecore designed and developed websites, so we are often solving our client's problems rather than our own. We utilize sitecore for all kinds of sites, from hugely content driven webpages to third party integrations. Sitecore is very flexible, so it can be used to solve a lot of different goals or problems a client may be facing.

Sitecore is a powerful CMS, that works well in an enterprise environment with a great ability to customize and integrate into your marketing efforts. If you've got the budget for this its great - a very powerful system, and getting better with newer releases.

They can sometimes focus too much on the "added extra" of the marketing functions, whereas for their main clients (enterprises with budget) many of them have Marketo/Eloqua etc, and therefore dont need this functionality. At this point integration into these systems is more limited. Sitecore is also very expensive to develop - not a cheap option for a website!!!

Creating an enterprise suite of websites for a global company - a modern CMS with greater technical capability and ability to integrate with Dynamics our CRM.

Sitecore is a CMS that is written in Sitecore. As a result, you can tweak and modify as much as you need to the native functionality of Sitecore by doing updates in CMS friendly way, as you would do to normal content you use day to day.

There is a definitely high starting threshold. You need to learn a lot to do the customization required to meet customer needs. There are couple starters, but you definitely would like somebody on staff of a partner agency in order to start with Sitecore. Also the pricing model has changed, now you need to pay license for each environment other than development one. Before that all environments other than production were free.

Business needs are vary dramatically. Some really enjoy workflow, some security, some integration points that Sitecore allows. There are many modules as well on Shared Modules at Sitecore Marketplace to make things easier.

Once you learned the system, it was an easy user experience. The power of the functionality. The cross-collaboration with sister brands.

Sitecore can be overwhelming and complicated.

CSR needed an enterprise solution as the business has a minimum of 10 brands/websites. We needed the ability to share content, visibility on customer experience and personalisation.

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Sitecore offers a wide array of tools and controls to manage content, for the full team: from front end, to content management, to marketing.

Everything from the moment of signing the contract requires a Sitecore Implementation Partner: installation, development, deployment, UI and content function customizations, and so on. We love our partner, but there is no such thing as an affordable Sitecore partner, and that puts a serious damper on ongoing development and marketing efforts. Standing up a subsite is equally complex to the initial site, as well - there is almost no savings in continuing to create additional subsites in Sitecore, and that's meant that where budget and timeline requires - which is often - we continue to create marketing sites and landing pages in Wordpress and other platforms. In addition, Sitecore is not a simple or intuitive system. Using Sitecore requires lots of specialized training, which is very hard to find (and also read: expensive), and the quality of Sitecore trainers varies GREATLY. Documentation - while volumnious - fails to capture the needs of daily users, and even for developers is sparse. Sitecore's software support is spotty, as well; we've found the solution to a recent (expensive) problem by doing the opposite of what was recommended by the Sitecore team. That is very frustrating.

Integrated A/B testing; intelligent personalization

Liking the way Sitecore XP adding new technologies to the stack. Like the Analytics provided by XP out of the box.

Forcing backend developers to force using JSS architecture.

Integrating external magento connector in Sitecore pipelines and able to capture analytics. Using Rules personalization for targeting content for users. Benefits are easy to implement.

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Great content supporting software Multi language capability Complex languages like Japanese and Mandarin also supported User behavior management

Sometimes the screen freezes while using the software, other than that it's a great software

Would have started using this software 2 years back. It's a great software to support all your content needs

It offers the flexibility and content management we need along with the integrated email and marketing campaign solutions

During our 9.1 upgrade, there were significant delays with data migration from Mongo to SQL

The EXM solution will simplify and streamline our email and marketing strategy and analytics

The flexibility in page layouts compared to other platforms I have used

The perceived instability and old technology backing the solution

Usually engagement problems for clients

The thing I like best about Sitecore is its extensibility. There isn't a business need we can't address.

What I dislike about Sitecore is that it seemingly releases products that weren't fully fleshed out. For example, SXA, EXM, WFFM have been super buggy in my experience.

Using the Sitecore Experience Platform allows non-technical employees of my company to update the content of the website without having to pay a developer to do so.

Scalable solution from content management to full scale digital marketing utility.

Customization options mean that there are fewer OOB options for teams with few resources, requiring more dependency on partner.

Distributed content management, globalization, central platform for multiple brands

The ability to do pretty much anything you can imagine with little development effort needed.

It is not super intuitive to find things in Sitecore without Extensive Training

Content Management, localization, personalization

Great developer support/experience. The C# development platform/approach is very extensible and well organized. The Editor UI is good/very good (although I think AEM is a bit slicker/easier to use). I like working in the Microsoft stack and the Sitecore community is amazing.

Sitecore is a bit complex which is fairly natural, but it can be hard to get a foothold into a new topic. In particular, the API documentation and examples are not very complete. Especially the API documentation. I don't understand why I should have to to install and use dotPeek just to find out what options are available in the API. I do like the example sites, but it can be a bit confusing to figure out which one to use and they can get out of date. I also wish the was a published SXA training option. I found out today that if you ask for it you can get a class, but we weren't aware of that option and we really would have benefited from it a couple of months ago. I have also found the documentation/explanation of xConnect hard to grasp. More documentation/training would be very helpful. In fact, an advanced class on installing, maintaining and optmizing SItecore would be very helpful.

Regular, web site stuff for the most part. Nothing super unique, but quickly changing business requirements are the norm.

It's important for our organization to be able to communicate information quickly and efficiently to our more than 220 children's hospitals across the country. Sitecore allows us to easily create content and manage our message across multiple business units within our organization.

Sitecore users who are not frequent users often struggle to remember how to manage content within the platform.

We're able to have multiple users manage content across the country. The content creation process is more streamlined than it used to be.

The Flexibility of Sitecore to customize to meet the needs of our clients business requirements.

As an experienced developer, the rush to market of features that are incomplete or not well thought out.

Personalization, Email Campaigns, Automation