Sitecore Experience Platform Reviews & Product Details

I liked the functionality of Sitecore. You can manipulate most things to make it do what you want which was great,

I learned alot about CMS management when using Sitecore out of pure necessity. It was glitchy and I had to spend quite a bit of time playing with things and resizing in order to make it do what I wanted.

Sitecore is a robust platform and I felt that I would never reach its capacity,

It is a simple CMS to use. I am starting to prefer things with fewer bells and whistles so they are easier to train multiple users and it answers that need.

It has a little less flexibility than I'd prefer, but that wasn't insurmountable.

ease of platform usage

Sitecore have a library of solutions that can work together or fit in as modules with other tech stacks. The Experience platform is just one of them.

As Sitecore is evolving at a lightening pace, it can make parts redundant before new are ready. There is also a need for better comms on what is new.

For my clients, it is adding to their tech stack and the ability to have "everything in one place". Using AI and power tools and managing their content for real-time application.

I think it's fairly simple to navigate and once you get some experience with it, changes are quick and easy. It also provides access for a great amount of users while allowing safeguards to go through a few superusers.

There are some glitches that require an intimate HTML knowledge which isn't easy for non-developers. The backend platform doesn't offer a beautiful user experience.

With a large website and 50+ content users, sitecore helps our organization keep our 13,000 page site up to date in real time.

I imagine it would be awesome if we ever learn how to use it.

Having a terrible implementation partner, using Digizuite - which, for example, doesn't let you get statistics on video views or how much of a video was viewed on a website. It's ok, it's only 2020.

None yet. But we hope to be on the journey to improving.

Can enable some really powerful workflows and personalization options.

Very expensive to get into, with a high barrier to entry. Not great for rapid development.

Content management workflow for a bank

Sitecore makes my life easy for working on a responsive web application. Easy to learn and adapt.

Must be familiar with .Net tech stacks, slowness, complicated components and hierarchical setup.

Migrating and ASP webforms to MVC. Used sitecore to boost code development and work on different modules

A focus on content instead of commerce (which is what most other platforms focus on these days). The tool is robust and you can do a lot with it.

I find the platform to be overly complicated, and requires more technical knowledge from the business users than should be necessary. As I said, you can do a lot with it, but it requires a huge amount of investment and development to make it possible. Not very "out of the box"

Running a global program, for brands with different country localizations across the world.

Features, ie analytics, personalization, EXM

Difficulty of customization, documentation is not fantastic.

Reaching and understanding customers. Faster site development.

It has a lot of capabilities if you buy everything. Email marketing. Personalization. AI, etc. Very broad abilities. Can work across many various sites as well with sharing assets.

It can get complicated &/or expensive pretty quickly.

Benefits: Able to personalize. Problem solved: Able to throw up new microsites fairly quickly.

jss and experience editor and overall features of javascript services and graphql

content tree and multiple ways of doing the same thing

advanced authoring experience for clients

JSS, content editing experience, the dev docker community

Quirks in the platform/development that requires Sitecore experience to know how to deal with, not always intuitive. The complexity of the platform can be a huge barrier to entry.

Building capabilities for our marketing department. Enabling personalization.

You have some tools that is easy to dive into, play around with and start using right away.

The amount of options you have can be overwhelming when starting out.

Trying to target people in the vicinity of the municipality with reasons to move.

My production team likes the ease of in building content through the Content Editor. It is easy to map components, and to hook into plug-ins like Smartling and Brightcove.

The opportunity of Sitecore Experience Platform is massive, however complexities with my team's deployment makes the Experience Platform inconsistent. We fall back on mapping page components in the presentation details. In progress pages are reviewed as pages in a browser, instead of using the in-context preview feature of Experience Editor. Our development team worries about performance issues inherent with xDB and we are not fully realizing the tool's opportunity.

We are using workflows to enable marketers to request web content builds directly in Sitecore. We have enabled over 30 non-technical contributors to jumpstart build requests, with proper guard rails in place to ensure quality control.

With proper implementation, power to create content for non-technical Marketing personnel is great!

Initial implementation and configuration in a scaled environment is a nightmare. Also, having to use community articles and 3rd party tools and apps to work with Sitecore is a Massive problem for Sitecore. You should have this all figured out.

empowering non-technical marketers to create dynamic content quickly. Content can be changed or fixed quickly.

Experience editor when the templates are SUPER flexible so I don't finish a project and immediately have to spend money on IT to get more design flexibility.

Not much really... For me, its budgetary. I spend more than I'd prefer on getting functionality and templates built that are not out of the box functionality in Sitecore.

Trying to keep pace with the industry and mature a digital experience.

Able to preview content Easy fields in CMS Easy to navigate in CMS back end

Unable to schedule content Having to toggle between different languages for different region websites Overall not very user friendly

Unable to schedule content at specific timing, having to manually publish content.

Inline editing is pretty easy, but could be faster

Uploading images in different sizes, this should be automated

Refreshes faster than the previous CMS we used, meaning we see our new content live sooner

I believe the reliability and scalability of the product is great and also the reliability is brilliant which is obviously a very important factor when choosing a CMS.

I believe it does not integrate too well with other SaaS and it is not the most user friendly interface.

Sitecore allowed me to manage 5 websites across 5 different countries and languages.

Because Sitecore is such a powerful platform on which you can develop whatever you can dream up, every time we've said "I wish we the CMS could do [whatever]," we've realized we could develop or configure it to do just about anything we want. This is a great benefit of the product. However, that also means that we are having to do a lot more development and tweaking than we have with other CMSes. You can do just about anything with it, but you will have to plan to develop it: templates, mobile responsiveness, SEO implementation, workflows, etc. We also like many of the advanced marketing analytics, campaign, and personalization capabilities and are looking forward to using these features – but we have not utilize them much yet. These were some of the features that led us to choose the platform. Note: We are new to Sitecore and in the midst of transitioning a large University website and intranet to it, so my comments are coming from the perspective of a relatively new customer (≈ 1 yr owning the product). But I experience with many other commercial and open source CMSes over the last 20 years, so feel I have a good understanding of how the product compares to others.

There can be a steep learning for Sitecore, especially for those coming from WordPress or other CMSes targeted at a simplified content editor experience. The application seems to be making strides in the area of user-friendliness, however. The 8.0 update and Launchpad UI is much less intimidating for new users. But the Content Editor experience can still be intimidating for new users and the Experience Editor can also be complex and confusing for inexperienced editors. Also, because Sitecore is a proprietary, commercial, enterprise-class platform, it is not as easy to find and acquire plug-ins/extensions and some of the best ones available can be pricey. Likewise Sitecore developers and content editors with experience on the platform are also harder to find (though a good .NET developer should be able to learn Sitecore quickly). Sitecore seems to be gaining momentum, however, so this may be changing.

Moving public website and creating completely intranet on the platform for a mid-size, private university. Approximately 5,000 pages being built across the two sites, coordinating with around 500 business users.