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Sitecore Experience Platform Reviews & Product Details
Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Sitecore Experience Platform with other popular tools in the same category.
Content personalisation and how a persona-driven experience can be delivered to site audience
The too lengthy process to define workflows
personalisation of user experience
Sitecore offers a wide variety of features that enable you to tailor the way that your customers experience your website, based on unique attribute of the prospect. This is great as you can tailor their experience to be more relevant for them! With Sitecore, you will benefit from enhanced performance, security and one unexpected aspect was the amazing community behind the product. There are a vast amount of resources and experts who are experienced who can assist you. There are an abundance of courses and user groups that you can join and learn from. Great community backing a great product!
There is very little to dislike other than the initial learning curve when you first start working with the platform. However, this is overcome quite quickly.
Sitecore enables you to be more relevant at every interaction on your site. Bettering your customers experience.
Sitecore is the best CMS platform I've ever used. The structure, variety of templates, approval process, publishing time are all excellent. When teaching sitecore to new users, we often get feedback of ease of use and structure.
Sometimes the product can queue for a bit for non-admin users, but it has helped a lot since we cleaned out our Media Library. Sitecore also times out quicker than I'd like.
Sitecore helps us to create an excellent web experience for our customers.
The ability to build minimal to robust personalized sites. Also, reusing existing content is easy - no one likes starting from scratch!
Uploading files could be more streamlined.
Website content management and soon for personalized customer digital experiences. We realized we are only scratching the surface of what is possible using SiteCore for personalized experiences. We are also in the process of integrating a new CRM system with the platform. This will lead to stronger digital inbound strategies and results.
I'm not a pro at building websites, but Sitecore makes it easy for me to do so!
There's nothing I dislike about the software -- I'll say it times out after a little while so you must save your work often.
We're creating content digitally in an agile manner. We're responsive to changes in our industry, faster, thanks to the ease of use from Sitecore.
Expanded capabilities, streamlined user experience.
Lack of native e-commerce capabilities.
Intuitive end user interface, enabling more of my team members to work within the platform. Easy to customize workflows. Scalable to drive our feature rich site. Supports global organization's requirements.
SiteCore is easy to use, has incredible functionality to integrate with third party applications and tools. The ability to build over a base product and ease of integrations is the feature I like best.
The pricing model isn't consistent across implementations. I would have liked to see this product have a stronger sales team and support.
Building websites and e-Commerce platforms for our end clients. Integrating the SiteCore engine with an Intelligent Campaign management system and web analytics
Sitecore's basic objects allow inheritance and reuse. This allows an information architecture to be developed that can be easily navigated by end users while allowing them to build complex experiences.
The content author interface has two modes: one is a content administration GUI and one is a WYSIWYG GUI. While the rendering of the second is really great at showing you the experience you're creating, it doesn't offer all the need features.
I work as a consultant and the problems I solve for my customers have to do with targeted experiences: using site visitor behaviors to determine a target persona, which can then be used to provide targeted messages and experiences.
Out of all the CMS interfaces I've used, Sitecore, is the most easiest and understandable to use. While it's very user-friendly, and easily customizable, it is difficult to add components to certain pages that are set up a certain way.
While it's highly customizable, basic HTML isn't allowed for input upon creating pages and content for website. Also, when one is performing back-end work, you can't work publish content as needed.
Business problems being solved are efficiency with content, time management with content, and the ability to use the interface front and back-end during submit and publishing.
Industry leading marketing features. Powerful platform for custom built solutions. Flexible extensibility!
High licensing cost. This proves to be a barrier to entry for a lot of potential clients.
Engagement analytics for web facing assets. Easy authoring via data centric information architecture.