Unclaimed: Are are working at SiteGround ?
SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare SiteGround with other popular tools in the same category.
The user interface of the site ground is very nice and easy to handle for Non-Technical and Technical Guy both and also the usages meter is so good to tell the usages andthe storages and performance of the server RAM, is nice.
Siteground took lots of time to host the over the internet with domain and took almost 24 hours to render over the world internet and non-technical gut or client doesn't think about that and not east to make them understand.
Best Backend server data handler with reasonable price and easy to handle and control by the non-technical guy. Fast and smooth services.
Customer Service continues to differentiate Siteground from the rest. I've dabbled in so many hosts promoted by the Wordpress community, but none has kept a consistent level of service like Siteground. Its the main reason I would recommend them. Also that they haven't "dropped off" in any of their services. I also like that they moved away from cPanel. It took a moment to understand their new platform but I like it.
The price has gone up, making it less a mainstream option for a wide variety of users, and closer to a niche or agency level of solutions.
Re-seller hosting is very easy for someone like myself, who is not trained in IT and learned basic hosting environments on my own. Setting up new domains, staging, moving sites, its all very easy for me to do.
support and wordpress plugins, speed is ok on shared plans
increase in prices after initial sign up/first year
quick deployment of sites
SiteGround has a full set of account management tools that let us create and manage databases and install a variety of content management applications. We can also manage files and other account related configurations. The server speeds SiteGround are excellent. That's the thing that drew our attention to it and they totally lived up to the expectations.
Working with websites with SiteGround requires a more advanced background in website management compared to web builder systems. There is more to keep track of, develop and maintain since all of the web page design elements are done in an editing system that is separate from SiteGround's hosting service. SiteGround often avoids advising us on website coding issues.
We can get a solid hosting package at SiteGround this low in cost and fast in page loading speeds. We have all account management tools to ensure we can customize our website installations to exacting specifications. We can also add email addresses and connect via FTP clients to make quick uploads to and downloads from our web server. We use our SiteGround websites as a front line for outreach, so it's important we have a reliable web host like SiteGround that keep our website consistently online and loading quickly for visitors.
Their support. I have had issues with their services but they were quick enough to resolve most of the problems. Even if it was something that wasn't solvable immediately, I was either kept informed or made aware of the steps taken to resolve the matter.
Their cPanel dashboard could be more user-friendly and have a more straight-forward approach to solving migration issues. I've signed up for their managed hosting but in essence, I have to go through a series of steps to install a new website when it could easily be duplicated. I'm particularly referring to WordPress.
Hosting. Previously, I had issues with the page loading speed for websites both personal ones and ones that I develop for my clients. But with their support, I feel like I'm in safe hands.
The features in Siteground are fairly standard to what most hosting packages offer except the page loads are usually much faster. It's also very simple to work my way around the Siteground dashboard. What makes Siteground really stand apart is how well the hosting plans perform with dynamically loaded pages like those in WordPress. I think that the pricing is very good when we consider how fast our pages load. The customer support is also very helpful and is usually easy to get a hold of through phone or email.
Siteground is not the most well-suited hosting platform for those that are not familiar with web development on at least a moderate level. I think that there aren't as many built-in web design tools that allow users to post template-based websites and make edits within the hosting platform itself.
I think the main benefit that we've gotten out of Siteground is the ability to quickly import our WordPress websites and plugins into it from other web hosts or local installs. They also have very fast loading speeds compared to industry standards and pricing. With all of the different dynamically generated pages in WordPress, we can usually get good loading speeds even without creating cashed HTML files.
The main reason we went with SiteGround was the reports of higher web server speeds. Whether that is due to fewer accounts on each server or just the quality of the servers and server software, our websites usually do run faster. We can create our websites with WordPress and have them load just as fast as basic HTML files in some cases. The account features are easy to access and use in general. The pricing for most of the hosting plans are competitive with some of the bigger hosting brands.
I can't really say I've been displeased much about SiteGround's performance so far. However, for users that are very new to web design and hosting, SiteGround isn't the best solution when it comes to web builders with all-in-one type of website creation and management tools. We usually can't have people with little or no experience managing our website settings or posting new content.
We can have our websites load within seconds through SiteGround. The same pages might load three times longer or more with other web hosting companies that have similarly-priced plans. We have had few issues with any pages being down. If there were pages that were down, they were likely caused by software update issues and probably not the SiteGround servers.
As is reported pretty much everywhere, SiteGround customer support is second-to-none. Their techs have been trained to offer the perfect balance between friendliness and professionalism. It's always a reassuring experience talking to support. I know of no other company that does it so well. But of course, customer support would be meaningless without speed and stability. SiteGround had some issues with uptime round about 2016 but now all my clients' sites report 100% uptime, exceeding expectations.
I'm tired of cpanel. I much prefer the custom solutions coming out of up and coming companies like Cloudways. Speaking of which, Cloudways is less expensive for less demanding sites and yet offers staging environments, something that SiteGround charges a premium for. I also don't like the hoops I have to jump through just to develop a site without a domain already hooked up. I mean, come on. On Cloudways, it's easy as pie, as is pretty much everything else.
I need to offer a low-cost, super stable solution for entry-level WordPress clients. SiteGround is still my go-to for these clients.
I have found the support to be excellent when working on launching a Wordpress site. The hosting is affordable and even offers you a staging environment with the right plan.
The UX to find support is well hidden. The FAQ section is good but when you get into account specifics it should be more obvious on where to click to actually begin a support chat.
Launching and managing Wordpress sites for clients. I have had good uptime and their caching system is good for my basic sites.