Userlike Reviews & Product Details

- simple integration - good features - growing API

There are many ideas to extend the product, but nothing I dislike

CC via Chat, solving problems and selling goods via chat

Instant connection, the ability to see when users are on the site

Have to sign into the Chat interface manual all the time

Customer Support

- Great clean chat - Informative and user friendly backend - Easy integration - Multichannel including social media We use UserLike in Team Plan, conducted integration with Zendesk and Slack, connect mobile messenger Conversations. The functionality is excellent for our support agent.

- It is not clear how to move from Chat Pannel in Dashboard Panel. There is no direct transition. - For me personally, it would be desirable to Team Plan has the ability to connect the Messenger channels, to take the following plan until it makes no sense, messenger channels are very desirable.

Website and mobile support. Comfortable, functional, stylish and clean design, easy integration.

each and every feature of the system i like

There is nothing which makes me to feel that i dislike only price

Connecting with user

Interface, simplicity and whatsapp integration. More than one widget chat is possible to use multibrand. Create tickets easily is awesome integtation. MAcros chat are very simple to use earnig time

Whatsapp integration only available in expensive subscription, it would be better just a minimun extra charge to use it. We found some difficulties to acess support in the beginin, but we understood that the main support channl is the chat!

Integration my chat with freshdesk helpdesk and creat tickets when our chat is offline. Create tickets when the operators are chating is awesome!

What is most important to my company is the ability to create a ticket in our helpdesk from a chat conversation.

There is not much not to like about this software. It is perfect for any business.

Client support data in a single location was our problem. All team members can review customer support request in our CRM.

Self-explaining set-up, easy to use, fast integration

So far nothing. The Price is little high since we are not "selling" items. For us the tool is first respond Approach.

We needed a lot of time to answering "easy" questions by E-Mail. With this tool we can handle easy and fast first questions threw the live Chat without sending hundred of mails.

The ease of use of the admin interface and customization as well as the fast of setup are among the best features I have found in the app.

For the time being I am fully satisfied with the product.

We are using Userlike to get feedback and give support from our customers.

User friendly live chat, easy to integrate that is the best part we like.

Everything is so perfect, why dislike ? We love it.

We have started out and found it very useful, we are using it on symufa.com which is a digital goods marketplace and this live chat plugin is helping our customers.

Here's the truth... go pull down features lists from any of the "big name" providers who bank on a corporate budget to put a dent in. Then go demo them... that's where you should stop and go signup for Userlike. We have used it for one day and have already ordered Chromebooks for our support reps who work remotely. The app forf Chrome OS makes the Chromebook (in our opinion) the equivalent of a S3 - "self-contained support system".

We expected the feature set to be "thin", and were pleasantly surprised.

Providing support to our web customers who are in the process of customizing a product through our website. It solves that issue, and seems to be scalable to migrate up to handle all support channels.