Userlike Reviews & Product Details

The first steps are straightforward to do with the pre-settings

When it is time to personalize the app, it gets a little bit complex

We will engage with visitors of our stand at a market research fair we are a participant of.

The solution allow a real increase in customer engagement

Userlike don t have a smartphone solution

Increase in website conversion rate

the easy UX design and simplified setup features

lots of texts on the user panel change with icons i feel

lead generation and support

Generating the widget is very simple, the tool guides you through all the steps. Implementing it on your website is also very simple. give a good service to the user of your website

the customer support service is not very efficient. There have been basic questions that they have not been able to answer me.

answer questions to my users about my product

I love this tool since you can provide customer service using a live chat. We can also respond to customer demands without the need for more staff, since the chat agent can handle 3 to 10 chats at the same Time with the right functions.It is ideal for communicating with customers, The interface is incredibly comfortable and beautiful, fully customizable and easy to use.

I would have loved a version of userlike for mobile, but in general all the features of the program was to my liking, I have not found flaws in the application.

He offered me an intuitive chat service on our websites, a digital communication channel that helped improve the contact experience and customer service. It is easy to integrate, it is a very simple tool to implement, it can be integrated into Other messaging channels.

Userlike is a real-time chat or live chat software ideal for customer services, where multiple functions are offered in a very easy and direct approach, making the software easy to use. Quick and easy communication with customers directly through the website. Userlike provided the answer in a simple interface that can be installed with a line of code, texts can be customized, translated, work times can be defined, excellent support Live chat and very professional.

sometimes you have to eliminate past sections, but in general I don't find another problem.

I really like the simplicity of the tool in particular. Simply with a few clicks you can start chat sessions on your website. The chat panel is optimized for quick responses. It allows good interactions with customers, which increases the conversion rate, fast and easy to use support.

Ease of integration. The dashboard is clean and with solid UX.

Would be great to get two more operators at the "Team" pricing level.

Live chat for our website.

The system was very quick and easy to set up and allows customisation for my site colours. Support team are great too!

When I tried to be available on my Mobile, it would log me out when the phone went to sleep

Trialing the system to see if having online chat increases sales. Too early to tell if it helps

The quick and simply installation. The integration was intuitive.

Not available in all languages. But works well

We don't use it already but it help us to orient our customers.

Smooth, fully customisable and sleek interface, great customer service

Only way to have social links added is via paid account... I'm scraping the barrel here though.

Other ways to chat post digital marketing campaigns. People are beginning to look for a live chat symbol rather than a telephone number.

The fact I can integrate this with Hubspot and Mailchimp without developer support

That my contact fields to not correspond to Hubspot directly

Integrating a chat client with a CRM and mailchimp

The interface is easy to use. The set up of the product went fine.

Switching between modus in the backend. The chat and al the other settings.

Chat with customers.

I like the webinars, I believe you generate leads, trusted by 1000 company's & has a 95% customer satisfaction rate.

nothing at the moment, I have yet to get involved.

getting my device in the public domain, When it does it will be huge as it's unique.

Simple interface for clients No mistake possible interface for operators using a purely web interface

No mobile app or close integration with google hangout for operators

Engage prospects and early stage customer during the onboarding on our platform

The overall function from the Dashboard. allso like the easy platform connection.

Not fair for me to comment at this stage as I have not invested enough time in the system.

I can help my client manage the system and can supply a robust framework that continues to support them in thier own business. I would like to see a reseller model that I can make profit on.

Easy setup and quick integration with my website.

Lack of mobile integration, so if you ever leave your desk, you are likely to miss some messages. The pricing model is pretty steep.

Apart from the limitation mentioned above, I think that the product is great. I have used too short to be able to prove its value.

it's easy using for a base use. I like graphic settings and I like that I can change many settings like colors. I like the prize because it's quite cheap. I'd like to try the business profile for a short period but I can't. I can't say other feedback beacause with free version I can't test the program how I'd want.

I have to pay to do almost everything, the free version it's impossible to use. I prefered having italian language, will be better having more languages. The trial version it's not simple to start. I do this questionnaire but i don't know how start the trial month.

to reply to customer's answers. It's very important for us replying to ours customers as soon as possible

Ich persönlich finde das Design von ihrem Produkt, Userlike sehr ansprechend. Es sieht auf einer Homepage sehr gut aus und man kann es sehr gut verwenden. Der Kunde kann über das Kontaktformular sehr einfach den Kundensupport erreichen.

Ich finde es schade, dass es keine Möglichkeit gibt Userlike für Shopify zu nutzen - sprich - keine App.

Wir sind ein Dropship Store und verkaufen Schmuck für Tierliebhaber.

in principle it seems to be a friendly application to create a direct contact with customers and employees directly, in a chat of a pleasant visual aspect

you must first join all the contacts in order to have conversations through the chat, and having all the clients access to register is a bit complicated

want to resolve the issue of having direct conversations with customers in real time, but now it is very easy to have applications on your phone that resolve the issue of direct communications without being on a computer

La possibilità di poter inseri più canali di contatto.

Integrazione con whatsapp business all'interno della piattaforma.

Entrare subito in contatto con il prospect.