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Userlike Reviews & Product Details
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All requests received via website chat, WhatsApp, Facebook Messenger, Telegram, and more land directly in Userlike's Message Center, ensuring a seamless and easy to user-interface.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Userlike with other popular tools in the same category.
I was totally impressed with how quickly and efficiently I was up and running. Then I noticed how many features were available to me that I will want to use at some point in the future.
This is a robust software application and will take time to learn in order to get all of the benefits.
It is important to get a website working for you, generating new business that you might not have been getting access to. Ease of new customer acquisition is key in todays market. It creates a new business opportunity funnel for the company.
Facilita la interaccion con el usuario final y te permite tener mas cercania con el cliente
En realidad nada, todo esta de acuerdo a mis expectativas
Creo que resuelve todo l0o que necesito
La possibilità di poter inseri più canali di contatto.
Integrazione con whatsapp business all'interno della piattaforma.
Entrare subito in contatto con il prospect.
Very good looking application and easy to use both on website and backend management.
So far, there is nothing i don't like except the price
we are able to convert website traffic to customers better with platform.
Easy whatsapp implementation, Makes customer management a breeze
Bland design, Its a bit expensive but it works
Userlike helped us integrate a chatbot to our website
No bugs, easy to use and good help, and you can add call-to-action buttons on the widget easily
Absolutely nothing at all it's excellent
Saving time and money by providing such a chatbot
The easy way of customizing things and the looks of the plugin!
Missing a mobile app for operators to use.
Userlike helps me to be closer to my clients and convert!
-Die Chatfunktion ist sehr verständlich aufgebaut, Stichwort: Benutzerfreundlich -Die Integration an die Webseite ist in wirklich kürzester Zeit vollendet -Einfaches Handling im daily business -Sehr guter Kundensupport seitens Userlike
-Keine Verbesserungsvorschläge, alles sehr gut eingerichtet
-Grundgedanke: Wir wollten unseren Kunden eine unkompliziertere Kommunikation sowie potenziellen Kunden eine direkte Kommunikation auf der Webseite anbieten.
it was so easy and quick to integrate it on our website
as far as I work with Userlike I can't say what I don't like about it
our website visitor can easily connect with us. They don't have to search for a specific contact page
Great customer service both through the chat team and the staff responding to email
We are new to the product and nothing I have found is offputting as yet!
We are new to the product but our biggest benefit will be able to integrate multiple channels in one platform!