Userlike Reviews: 4.4/5 — Solid Choice

I was totally impressed with how quickly and efficiently I was up and running. Then I noticed how many features were available to me that I will want to use at some point in the future.

This is a robust software application and will take time to learn in order to get all of the benefits.

It is important to get a website working for you, generating new business that you might not have been getting access to. Ease of new customer acquisition is key in todays market. It creates a new business opportunity funnel for the company.

Facilita la interaccion con el usuario final y te permite tener mas cercania con el cliente

En realidad nada, todo esta de acuerdo a mis expectativas

Creo que resuelve todo l0o que necesito

La possibilità di poter inseri più canali di contatto.

Integrazione con whatsapp business all'interno della piattaforma.

Entrare subito in contatto con il prospect.

Very good looking application and easy to use both on website and backend management.

So far, there is nothing i don't like except the price

we are able to convert website traffic to customers better with platform.

Easy whatsapp implementation, Makes customer management a breeze

Bland design, Its a bit expensive but it works

Userlike helped us integrate a chatbot to our website

No bugs, easy to use and good help, and you can add call-to-action buttons on the widget easily

Absolutely nothing at all it's excellent

Saving time and money by providing such a chatbot

The easy way of customizing things and the looks of the plugin!

Missing a mobile app for operators to use.

Userlike helps me to be closer to my clients and convert!

-Die Chatfunktion ist sehr verständlich aufgebaut, Stichwort: Benutzerfreundlich -Die Integration an die Webseite ist in wirklich kürzester Zeit vollendet -Einfaches Handling im daily business -Sehr guter Kundensupport seitens Userlike

-Keine Verbesserungsvorschläge, alles sehr gut eingerichtet

-Grundgedanke: Wir wollten unseren Kunden eine unkompliziertere Kommunikation sowie potenziellen Kunden eine direkte Kommunikation auf der Webseite anbieten.

it was so easy and quick to integrate it on our website

as far as I work with Userlike I can't say what I don't like about it

our website visitor can easily connect with us. They don't have to search for a specific contact page

Great customer service both through the chat team and the staff responding to email

We are new to the product and nothing I have found is offputting as yet!

We are new to the product but our biggest benefit will be able to integrate multiple channels in one platform!

It's simple ! Easy to integrate! Helpful ... 👌

We didn't have yet the opportunity to dislike any feature... 😉

Customer support, engagement and integration with our chatbot platform

the possibility to connect different platforms to each other and to assist successfully our future guests

we do not dislike anything, and it is constructive

the conversations with our guests are faster and more immediate

The intuitive user interface and the design

the price difference between each version, even if you only need one feature

Communication with the clients. Supoort while decision making

So easy to adjust on the Website. Installing the plugin was really easy.

I would like to have more visual choices.

Al the type of quick conversations with our customers. Definitely time-saving.

Easy to implement, easy to manage the chats

Less user than hoped got into a chat with us. But this is not Userlike's fault

Trying to turn page visits into leads

So easy to set up on my Squarespace website and to customise it so it looks like it's part of your website design.

I'd love to have a desktop app I can download so that it automatically opens when I start my computer. Unless this already exists and I can't find it.

This helps my customers send through quick questions and reduces the load on my inbox!

The default configuration options are the best.

Everything is great about the Userlike offering. There's nothing missing.

We're quickly conversing with customers, government officials, subcontractors and vendors more easily.

Getting in touch with my customer personally on a Low-threshold level. If there are any problems, I will be there. Once I have a full sample I will attempt to talk with the customer directly which will be successful as I will be able to contact them in advance, after a detailed inspection of the item.

To be honest, I really like it. Maybe a few more customize options would be nice. You could go a little further and do a similar build to give your client more options. That's quite the big one.

hands on login problems or navigation issues on our website. benefit: way less emails on our support email accounts and monitoring our support requests. really great!

The manageability of the chat tool is amazing.

The price for the "team' license is quite high.

Perfect tool when an interested potential customer like to get in touch with you.

Easy integration into our wordpress page

We look for an easy solution for our art project - we would need 2 user to operate during our theatrical show, and we would need some solution for a group chat with the audience during the play, and I could not yet solved.

Adding an ability to chat with our audience via browser during our theatrical play

Que es muy fácil de usar, es interactivo.

Por el momento nada me disgusta del sistema de mensajería.

Los mensajes de mis usuarios eran muy importantes para mi empresa y con Userlike lo estoy solucionando.

Das Portal ist sehr intuitiv einzurichten. Selbst als Neuling kann ich alle Funktionen finden, anwenden & auf meine Bedürfnisse anpassen.

Nach einer kurzen Phase der Orientierung, kann es direkt losgehen. Das braucht natürlich ein bisschen Zeit.

Leichte Einbindung des Chattools auf meine Homepage, sodass Interessenten problemlos mit mir in Kontakt treten können.

Wir sind noch in der Testphase. Die Perfomance und die Einfachheit der Bedienung überzeugen absolut. Der Account war blitzschnell eingerichtet und der Live Chat, um den es uns im Moment in erster Linei geht, funktioniert einwandfrei. Sehr empfehlenswert.

Bis jetzt gibt es noch nicht zu bemängeln.

Wir suchen (noch) keine dauerhafte Lösung, sondern brauchen eine Live Chatsoftware, um Anfragen punktuell schnell beantworten zu können. Userlike leistet das perfekt!

Userlike bietet eine einfache Anbindung an die Homepage. Das Dashboard ist super einfach zu Bedienen und ist sehr übersichtlich gestaltet, mit vielen nützlichen Makros zum Einbinden. Der Support war schnell, konkret und sehr hilfreich.

In der ganzen Testphase ist nur Folgendes aufgefallen: Wir hatten uns vorgestellt, dass beim Chat optional ein Feld zum Hinterlegen der Kontaktinformationen erscheint. Das Eingeben der Kontaktinformationen ist aber wenn dann nur verpflichtend möglich.

Einfache Fragen können nun per Chat geklärt werden. Unsere Kontaktanfragen wurden so in kurzer Zeit signifikant gesteigert.

It has a very nice UI/UX Design that fits in every homepage. When you figured it out, it is nice to handle!

At the beginning, it is a bit complicated getting to know the tool.

No problems, we just want another channel to communicate to our users - especially those who hate the telephone ;)

there is a free version available, paid plans not overpriced

You can have only one agent in the free plan

we need a simple possibility to chat with our customers

Einfach, übersichtlich und der Preis ist sehr fair!

Hier gibt es wahrlich nichts zu bemängeln.

Die Leadgenerierung über unsere Corporate Website und Beantwortung von Kundenfragen.

All de chat, the simple and easy way to implement in my web site is amazing

Nothing, I like all, I don't know why I can log in the first time, but support helped me fast and efficiently

To have a chat that provides me to give better customer service and support to my clients

Interactive and well explained. I like the way you guide the user through the steps

Some missing letters in the Spanish redaction. Also, some text that can be shorter

The widget may increase confidence for the customer

Having automated responses and acknowledgments of the customers on my website is excellent for converting sales. Very easy to use, and the dashboard is easy to navigate.

Requires a bit of copy-pasting some code to implement correctly but not complex.

Generating leads from visitors to my website.