Vendasta Reviews: 4.5/5 — Highly Rated

The easiest part is selling to accounts!

So much support stuff, sometimes don't know which way to turn.

Some people are easier to train than others, which is nothing new. Some people are traditional print sales, but going with them on sales calls has opened their eyes to the revenue potential.

The number of products you can offer as a reseller for your customers and use for your account. Each product has an impressive lead or feature potential that you can talk your clients into. Also has an amazing community learning base.

You have to know very well what you are looking for and where; in the access, there are 6 different tabs, each with its limitations, so needing specific information and not knowing where to look is a big problem.

It makes the best analysis of the account's local and global listing. It allows me to create leads in minutes and makes the most detailed snapshot I have been able to offer to my leads. It also offers tools such as an ia that recommends in-and-out copy with hashtags and consistent content.

How intuitive it is to use and navigate. I feel like they really thought of things from the users POV and help with sales and marketing at every step of your business.

I'm sitting here racking my brain and I cannot think of anything that I would change which is pretty incredible when you consider the scale of what they have to offer!

streamline every aspect of my business. From prospecting to opening clients with a valid "why me" to being able to actually show them where they are relative to the market and what they can do. And then I can show them data proving the improvements we got them.

The most beautiful part of Vendasta is the option to offer my services and products and make them accessible via Vendasta. I appreciate getting prompt responses when I have questions or need assistance. Being able to monitor the growth of my business or clients at any moment is also a significant selling feature for me. I've been searching for a solution like this for quite some time, and I'm glad I finally found it!

I wouldn't say I like the overwhelming amount of options on Vendasta. Too many choices can be frustrating and make it difficult to find what I'm looking for. However, I understand that this allows for agencies to grow and upgrade their services as time goes on.

For various companies, we use Vendasta to manage their social media, online marketing, and reputation. While this provides our clients with snapshot reports illustrating the value of having an online presence, I find it challenging to keep track of multiple client accounts.

The multiple tools and overall feel for the platform and services they provide. And most importantly, their attention and investment in adapting to new software and tools as time moves forward. The digital marketing space is always evolving and they are dedicated to staying relevant at all times.

Nothing I dislike, but sometimes the platform can be a touch slow, nothing big though.

I'm solving needs for business owners who are not super tech-savvy. Everything from running ads, to website development, to SEO services, the list goes on.

They have TONS of features. The Business snapshot is a great tool, and my clients love it. They have excellent and friendly support. More affiliate companies then you can count. The ability to offer products your business cant currently offer under a white label is fantastic. The Store is solid and very intuative, lots of customization options.

The price point is a little high for smaller businesses. There's a steep learning curve when learning to navigate. Even with onboarding, it's not very new user friendly. There's a lot of clicking to get where you need to go or do what you want to do. There's a lot of room for process optimization. There are 3rd party tools that perform some of the social media tasks it handles significantly faster.

Performance reporting Automated client onboarding

Vendasta allows us to expand our offerings to help SMBs more comprehensively.

As with any cloud-based software platform, there are occasional glitches, but the Vendasta team is continually improving things. They are pretty good about fixing problems.

Business owners rarely (if ever) wake up thinking, "Man I really need some radio." Digital is a different story. They know they need it and their problems are mostly public. When I show them how they can de-Frankenstein their tech stack, that creates a value-based sales conversation that we can win with Vendastal.

The relationship we are provided with a Vendasta Partner. I've experienced other companies to "leave me to it" and I have to be on hold for many hours just to speak to a person. At Vendasta you are connected with a Partner (Development Manager) that will support and guide you as needed for what you want to accomplish and that is so rad!

The price hahaha! If you are not using Vendasta to its utmost capabilities (or finding out how you can use well) in can come out to be very costly. Now, that said, Vendasta can be incredibly cost effective (especially for website building and SEO) if you are using it well and are clear on what you would like to accomplish.

We are providing websites for our clients as well as building campaigns for more. It can take some guiding and repitition to create what works for your business and that's what the Partner is there for.

Vendasta is easy to use, and if you are a small startup, you can grow with it step by step. A full pallet of products is available from day one, and the sales & marketing tools are first class.

You need to spend some time to find all the functionalities, so not 100 % fit for starters.

We offer a lot more solutions to our prospects with Vendasta. The snapshot report is the ideal tool to start a conversation with a potential client.

Two things really impress me. The first is the service; everyone at Vendasta is friendly, helpful and ready to serve. They are truly happy to work with us agencies, and you can tell they enjoy the work they are doing. Second is the breadth of offering they have. You can choose what works for your business, and you can package it in a way that works for you. This truly is an amazing back end provider.

That is really hard to say, but I guess I would like to see some flexibility to merge my services and products with some of their offerings.

I am getting the back end services I need to service my clients fully, I am also getting amazing support and training. Finally I am getting a platform to sell and distribute products and services effectively!

Its like having software ($$) designed specifically for digital agencies

It's pretty vast. You must take time and expect a learning curve

Efficient execution and delivery of executables for our clients

I like the variety of tools like Google Ads for Small Business and PageVamp websites

I haven't had any issues or anything to dislike

We serve a lot of small business clients and having choices with products they can do themselves or have us do it for them is a huge benefit

I like the fact that there are lots of options (products/services) for me to offer my clients.

I have run across vendors that are no longer offered. PPC for instance recently

The ability to offer clients numerous solutions. This keeps their business with me rather than shopping for a service I may not offer otherwise.

I imagine most agency owner's paths to success are different. I was and still am pretty much a one-man band and before Vendasta had little success in marketing and questioned my career choice. I got my spark going with Vendasta which is a great feeling. It gave me a lot of confidence that I was providing value to people. Also, another big one, I felt like I had someone to talk to about this stuff. I think I became a better marketer in 6 months than I did in 3 years of freelancing websites and SEO. I bought all the courses and was just stuck. Shout out to Logan Ochitwa and Rafael Pavlovic, my Vendasta Partners. They're a direct result of the success I've had this past year.

I had some bumps and bruises with all the teams but I still trust everybody. There were communication issues and projects did fall between the cracks. There were some tense moments but nothing I'm too distraught about. I know they're continually working on stuff. I'd like help getting salespeople trained on the platform and account managers so I can grow without going crazy. International Transaction fees. I know it's on my side (US) but I get hit with the transaction fees and then international transaction fees. I'm going to eventually go to Canada just so I can open a bank account. I need more CRM training. I don't know how to use it for email marketing. I didn't like the course with Dennis that much only because it starts at a weird place. It's like watching a series and starting at episode 3. I know it's good info in there but I haven't looked at it since.

I'm solving issues of validity, fulfillment, and invoicing. I've realized I got a long way to go but I'm killing it.

The variety of products/services they offer and the outstanding service.

Nothing yet. It is a bit much to get your head around all the products and services they offer. But that is also what is great about Vendasta.

Adding additional product offering to my clients.

It's totally white-labeled and branded for my company. The customer service combined with easy to use packages is very good. The platform is easy to integrate and intuitive. The time time savings just onboarding clients and generating good reports make the platform useful right out of the gate.

The ramp-up to getting up to speed on the features and how they work. Our staff is very market savvy, and all have a strong background in sales tech - so it's taking time to get our systems aligned with everything the platform has to offer.

Easy to generate crucial reports for my clients that are branded with our brand. Very good white-label explainer videos. Huge time saver.

They offer a wide range of business services that can all work together to offer a client a complete solution. They consistent add new and compelling services as well. To top it all off, the people that support it all are all experts in their fields and are always available to lend a hand when you need it. Can't say enough good things about these guys!

The only thing I can really say that might be something I dislike, is the response time for issues and problems can take a little longer than I'd like. I understand that as a growing company that this is to be expected. It's really the only issue that I have. The software itself though, works as advertised. There are some features that are limited, but hopefully this can be addressed in the future as this team does listen to customer feedback.

Vendasta's software and team helps us solve our customers' digital marketing needs. From websites and social marketing, to listing and reputation management, they have us covered!

The multitude of marketing services all from one dashboard. Also, the flexibility and willingness of Vendasta to work with small agencies like mine. It has been a great experience working with Justin Babiy, SR Business Development Representative.

The only thing that hasn't worked for me so far is the CRM/Task Manager. I have not found it to be that helpful yet. Maybe that will change as I get more educated on the system.

I was able to bring together three services from three different vendors into one dashboard with one company Vendasta. Listing Services, Reputation Management and Reviews and Social Marketing. In Addition, I now have many more marketing solutions to offer my clients.

The service and support is wonderful! I never go without an answer from Vendasta between my Rep Cody, Alayna and the support team.

I’d wish for a Zapier integration for me and my clients. That’s about it.

I’m able to work on my business and my clients’ business all from one platform. Also gives me products to sell in addition to my time.

You have experts in every area of digital and traditional marketing working for you at a price with plenty of margin.

I’ve found nothing I don’t like about Vendasta.

Vendasta solves the problems of having to hire employees or manage freelancers.

The Community is awesome and the resources and training are well thought out and easy to access. Their Friday community calls are a great resource for individual agency owners. It's easy to meet others if you want and find encouragement and guidance in the community. Overall, they've done it RIGHT!! I also like the support I get from the many individuals who are always willing to engage, answer questions and help my business in any way they can. I don't know it first hand, but their culture seems to show through their employees. Everyone I've encountered is FOR us and our business. It's a good feeling to know they've got my back.

The platform is comprehensive but complex. Once you get the navigation down, it becomes much easier, but it can be a steep curve early on. They are making continuous upgrades and additions.

The benefits are endless if you take advantage of all their support and resources. I've closed a bunch of business with the help of their tools and it's only getting better. We are now planning an upgrade to utilize more of the Vendasta services.

I ilke that I can reach my success advisor easily and quickly.

The marketplace can be alittle confusing at first and the graphics used for each software product are pretty basic. It may seem trivial, but in my opinion, a good looking product picture can elevate the value of the software offered. Example: the Molylo prouct has a much cleaner look to the product vs the Native Ads product right next to it.

A comprehensive suite of communication and marketing tools has been out of reach for the small local business, financially speaking. With Vendasta, I am able to offer a cost effective solution that is easy to manage and delivers ROI.

Provides us the most accurate metrics to provide quality reporting to our clients. We are able to provide a breakdown of certain dates, platforms and scores.

When attempting to go from page to page or view different metrics the load time is longer than desired.

We're able to provide accurate review metrics to our clients, so they know what platforms they're performing well on and what platforms they need to improve on.

The ability to outsource pretty much everything

Not being able to see samples of social media accounts Vendasta manages

Project management. Not having to worry about hiring and training new employees as well as the peace of mind of not worrying about overhead

I liked how easy Vendasta made it to have a conversation with a potential client. By using Vendasta, we could do a little homework and come to a potential client with a really thorough understanding of their online presence. It made us a lot more credible.

I did not face it too often, but I did notice discrepancies at times with the information Vendasta would report on. The issue here was that it could position us as slightly less credible, so we sometimes had to double check that it was all accurate.

The biggest issue our clients faced that Vendasta could help with was increasing their credibility, and creating a strong brand and online presence. The tool allowed us to identify online errors and brand flukes, in order to increase the reputation of our clients online.

Vendasta tools integrates with other website software and allows businesses to have many different options in regards to connecting their accounts to various social media platforms and posts business listings through the reputation management tool and local listing builder

It can be a little difficult to learn how to use the various tools Vendasta offers at first, but once you get the hang of it, it's really beneficial

I used Vendasta to help clients build local listings and maintain their social media platforms. This program is beneficial because it includes a lot of tools in one place.

The core of Vendasta is the "Partner Center" which is a well thought out and implemented CRM tailor made for managing the full spectrum of marketing activities. Partner center has both and administrative, sales, operational, and customer facing components. It strikes a good balance of specialization to the domain while maintaining flexibility that will accommodate a variety of business needs. The executive reports, which are actively being developed and improved, are a powerful tool to help agencies manage their client relationships.

The snapshot report is powerful as a sales tool, but I don't believe the per use model is correct. I think the information in here could be much more robust, and for the recurring fees to partners I think the per report charge is far too high.

Our principal reason to use this platform is to allow us to generate greater value and business outcomes for our clients.

Prompt response and very detailed. The representatives are always very professional and if they don't have an answer they will research and respond with appropriate information quickly.

Slight confusion with contract in the beginning do to a salesperson transitioning from the company. A new sales rep was assigned to me and all matters got handled quickly and professionally. They also rewarded me with some extra incentives due to the slight inconvenience. It has been a great partnership overall.

The partnership helps keep me up-to-date with technology and solutions. They offer lots of options to learn with webinars and online interactions with live representatives.

Best feature is that all my tools are in one location. I no longer need to jump back and forth between products!

Used the 3rd party service to update a logo for a client. It was useless. They were hard to get in touch with, didn't speak English very well, and did not give me anything close to what I asked. Waste of money.

Social Media management and Reputation management are probably our biggest right now. Vendasta allows us to white label our services. We have a range of clients, some want a DIY solution, others need help, and some clients that want us to handle it all. Vendasta allows us to offer a range of services to best meet the needs of our customers.

I had been "thinking about it" for quite some time and finally decided to resell Vendasta after looking at so many other platforms. Wide Variety of services and the SnapShot report were the deciding factors for me.

There is just so much, it is hard to determine where to start

None problems, the Snapshot report has been a nice addition.