Unclaimed: Are you working at Vendasta?
Vendasta Reviews: 4.5/5 — Highly Rated
Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Vendasta with other popular tools in the same category.
The options for services are all great and well-vetted. The support from our partner Chiara is second to none. She is always responsive, helpful and looking to help increase our client acquisition and retention. We truly have a partnership looking out for our best needs and those of our clients.
There is nothing that I dislike with the service.
The benefits of having options for services and providers are great. With the different industries and sectors we work within, we need options based on our client's needs. Having our partner Chiara has been very beneficial as our questions, concerns and additional support is always met promptly and with our and our client's goals in mind.
I love working with Chiara the best. She makes the massive Vendasta ecosystem manageable and navigatable.
There are periodic glitches and duplicative work.
Staffing concerns and infrastrucutre. We are having lots of success with Vendasta simply taking over some of the management for us.
Vendasta offers a wide range of resellable products and services. This allows my agency to provide custom packages to businesses large and small to expand their marketing. In addition to the resellable services, their fulfillment teams help keep projects moving forward smoothly and efficiently. And to top it off, the account reps, like Chiara Traverse, act as fantastic guides and cheerleaders, coaching you along the way and celebrating wins.
The only downside to having such a large fulfillment team needing those streamlined processes can sometimes reduce the ability to do custom work through the platform. But this is sufficiently made up for by the team's willingness to do their best to provide the highest quality of service and fulfillment at a price that allows agencies to maintain healthy margins.
Before Vendasta, I had issues finding people to fulfill work for my agency. Contractors were sometimes unavailable or didn't deliver quality work. Vendasta gave me access to quality, vetted fulfillment teams that have helped us scale our work and take on more clients.
Ease of communication with our Partner Development Manager, as well as the ability to manage multiple clients and resellers in one place.
The Vendasta dashboard platform takes some getting used to, but overall no significant dislikes yet.
Customer acquisition, for one. And the ability to scale up with reselling.
The products work for my clients, and I love the support from the entire support staff. The staff at Vendasta couldn't be more helpful or supportive. My current sales support team member, Dakota, is AMAZING!! We meet regularly to discuss sales opportunities, products that would be most helpful to my clients and suggests tips to help close the deal. He has been instrumental in helping my business grow as a sole owner of a bustlng marketing company, its great to have someone so supportive on my team. He is always there to answer questions, offer support and guidance. LOVE working with Dakota and the team at Vendasta!
The learning curve, in the beginning, was a little complicated, but once I learned to navigate the dashboard and the tools available, it's been smooth sailing.
Helping my clients fix their digital presence, watching their businesses grow. Its also helped me create an agency and offer relevant products to my clients.
I love that they have an app that you can use along side your business. This helps to sell the product
I would rather have employees my own in all areas, so the systems of our business are ours alone, but honestly, it's still incredible
I am able to give my clients more with Vendasta, and it's easier to obtain new clients. It really fills in the engagement hole. Our business has increased!
I appreciate the ongoing strategic guidance and support from my Business Development Representative, Dwayne Larson. He’s highly knowledgeable, patient and can solve some of the most complex problems with ease and finesse. World-Class! Thanks for everything, for helping me rebuild my business in one of the most challenging times of our lives. It’s also been such a joy working with Michele Kerr for my Partner Onboarding. I appreciate the world-class guidance, lessons and the support in helping me set my agency up and get going in such a brief space of time. The biggest highlights for me has been how quickly it all happened and the level of confidence and knowledge I gained in such a short period of time. Feeling super equipped and ready to hit the ground running in 2022. Thanks to Michele and Vendasta.
Some products are not available for my country but the vendors do what they can to accommodate.
Vendasta provides my business with an all-in-one platform and marketplace of digital marketing tools, apps and guidance I provide to help local businesses grow. They make it easy to find products to sell, market with ease, and to fulfill under my brand while delivering an amazing experience for my customers and truly make a difference.
I love that we are able to completely customize our platform to fit our Branding and company culture.
There is really it much to dislike, I guess things could always be easier to manage. But then we'd be being lazy.
Increasing sales and helping us stay connected with clients
Vendasta provides a user-friendly dashboard and excellent communication!
There are some parts of the dashboard that are a little hard to understand.
I primarily have used Vendasta's services for Reputation Management. This has proven to be very useful for clients that do not have time to manage their online presence.
My expert, Alfred Umasor, has been patient and has directed me to meet MY goals, not his, this platform has awesome ideas for business software's to website tools!
I haven't found anything I dislike. The site truly is very well put together. There was just a few sections that has multiple tile selections that were duplicate.
I want to package my own product for my writers niche. I have found there isn't one fix all do all product for what I need. Vendetta has made SaS bundling a breeze! I can create my own bundle! This is awesome for any business in softwares!
Vendasta creates opportunities for an agency to increase it's offerings to clients via it's marketplace.
If there is something that I have to choose, it would be the lack of centralized marketing pieces from the vendors within the marketplace.
I am partnering with businesses to streamline their marketing strategy. The one-stop-shop helps my clients keep their efforts under one roof.
The relationships with everyone along the way make you feel like you have little cheerleaders! The platform and people are fantastic. The onboarding and 1:1 I don't think does compare, the people assigned to me were amazing to work with.
I do wish I could have a grid to use for Instagram posting as it is a visual platform, also the ability to post to stories...I would like to be able to utilize my clients for a CRM or an automated email campaign as well as for myself.
I really haven't had the opportunity to solve any problems yet with my type of business or clients. However, the posting platform saves me a lot of time!
Michele showed me the ins and outs of the platform.
There was not anything at all to mention.
Vendasta is a complete platform for an advertising agency.
I can always expect a response, a meeting, resources like "how to videos" and much user support.
I have not encountered any downsides at this time.
They are always upgrading their vendor services. This includes marketing materials and even adding on a widget to accept crypto payments made at my request.
There are many elements to what Vendasta offers to Partners that coincide with the vision I have for my company, Corporate Diagnostic Center. The onboarding process has been beneficial to my company, and more importantly, me as an entrepreneur. Some tools and resources are easy to navigate through as a first-time business owner that has never used some of the tools and services that Vendasta has to offer. My initial interest in aligning my organization with a Vendasta Partnership is the business services that Vendasta offers to help small businesses and business owners globally. I did not expect the services and technologies to be as beneficial for my own company as they have been for my clients. Working with Brooke and Sumit has helped me develop the type of infrastructure for my organization that I intended to create on my own. This has allowed me more time to fine-tune my business processes to scale my company on a larger platform than I had initially envisioned. Utilizing the CRM and Project Management Service will allow me to have the insight and control that I need to create products and sell them with a mass-production business model rather than a door-to-door sales process. Vendasta was the missing ingredient to perfecting the process I had envisioned for my organization. As I become more knowledgeable of the types of services available to me, I can help other business owners scale their businesses on a global level confidently, and more importantly, I can do this with efficiency and ease. The Vendasta Team has been fantastic to work with at all hours of the day. I am grateful for their hard work and knowledgeable insight into resolving my many inquiries.
There is not enough time to learn everything I want to learn to enhance the user experience for my clients. I would love to do an in-person onboarding to help get to the solution quicker.
My organization is dedicated to making the user experience of business services easier and tangible. Vendasta has set the standard with the video walk-through of each product. This helps me as a business owner help other business owners navigate through their services easily and in the most cost-effective way possible. Vendasta has also provided services such as the Weekly Post/Content Service that matches the type of service I would provide while creating content for my clients. This has proven as useful to the time I dedicate to each client. Vendasta helps create more time for me to dedicate to each client by providing services such as this one.
Their helpfulness and attentiveness are amazing.
Really haven't found anything to dislike yet
Building an incredible marketplace, with great materials to help market the products and services
Someone is always available to get me the answers I need when I need them.
There are some software glitches, but that is to be expected from time to time.
I am able to provide solutions to my clients at scale and can compete with the most robust competitors.
Vendasta is a leading cloud-based solution that helps organizations grow their business through the power of digital marketing. At the core of Vendasta’s solutions are a unified database and an integrated suite of tools that provide customers with increased speed, reach, and strategic insight into their digital landscape.
I found that Vendasta applications are very useful to increase business productivity and manage all business tasks to improve business leads.
I am very happy to use Vendasta’s solutions for our business. It provides lots of tools to increase revenue and manage all marketing services. In our business we used Vendasta for SEO Marketing, Website optimization and to increase business sales easily. In Task manager we can personalized our dashboard. It gives extra ordinary review management services to increase the trust with customers. We can create email marketing campaigns to boost business sales using business apps. Our users can create multiple email campaigns using drag and drop features. All email campaigns are responsive tested and set marketing campaigns for our business products.
The Vendasta dashboard is clean and easy to navigate. The Business app is fantastic for a freebie for new clients and the Snapshot Report is awesome to land those new clients!
I actually don't have any dislikes. Maybe make Customer Voice a bit easier to use.
The biggest advantages are being able to outsource work I would have previously not provide and have a client dashboard to keep everything organized!
I love the breadth of product offerings. We decided to get involved as we needed to fill out our marketing offering to couple with our software development offerings. The breadth of offering from them and the vendors on the marketplace are impressive. Their onboarding (Katie) and my representative (Josh) were both fantastic, extremely knowledgeable, and went above and beyond to ensure my success
As with anything of this size and complexity the UX could use a little world to truely look world class and compete with the offering in each of their markets. Its easily addressed but it would go a long way in sales calls if it looked a little more snazy. The other issue is the cost. It's quite expensive in a lot of ways, to get access to alot of elements like grey label and white label it's a serious commitment. Other products off these features at a lower price and look much better on the UX side. Ultimately Vendasta has more options.
Marketing services.
I can't say enough good things about Vendasta. They have been a trusted partner of ours and are always there when we've needed them most! They also offer great customer and care, which makes it so easy to work alongside them in our growth stages.
Although their CRM is robust and comes with many features, there are some glitches to work through.
Vendasta provides fulfillment services for my digital marketing agency that allows us to scale.
Matt Hannigan is my account manager, I really appreciate how quickly he addresses problems and gets them resolved. He's also very proactive in providing solutions.
I wish projects and campaigns could launch more quickly.
Vendasta is an extension of my team while assisting with the success of the services provided. Being more productive offering many more services helping my business performance increase.
I love that Vendasta offers a wide variety of products that we can use to help ourselves save time and also make us look good. Since working with Vendasta we've increased our clientele because of what they can do for us.
The only thing that I disliked about Vendasta was that since it is a big tool, there's a lot to learn and it feels like you're taking on a mountain. The videos and weekly meetings help immensely though.
We like the Listing Distribution, Listing Sync, Reputation Management, and Customer Voice. Now that we offer these services to our clients, we've been able to bring in more clients.
The Partner Center is beneficial and fulfills many of our daily business tasks in a very professional manner. The Business App for our Clients is the best, creating good engagement, transparency.
There are very few items that are disappointing in their products and services. Their Account Managers make sure to fulfill all your needs and wants.
The Business Center fulfills my Daily Operations, Account Management, and Marketing. Their billing system is great, and their Business App creates great transparency and sticky partnerships.
I love Vendasta because the entire software system is so streamlined. Everything is incorporated into one platform that helps agencies grow and scale. Their software platform gives you all the tools you need to give your clients a portal to manage everything related to their business marketing online.
I don't have anything that I dislike about Vendasta. They have live support dedicated account reps, and a major resource library to help you onboard without fail. I can't say enough good things about the company.
I'm solving the problem of having a central online location where my clients can see all of their reporting. Vendasta gives each one of my clients their own online profile that is branded as my company, where they can log in, complete tasks, see the progress they are making, and purchase additional products.
I've been working with Amanda Ritz to learn the Vandasta backend and amazing product selection. She has been very helpful and patient. I look forward to "flipping the switch" and opening my personal Communications Agency.
There is a lot of talk/training on Scaling Up. I would like to see more on getting started from zero client base.
Vendasta will give me the confidence to sell a product and know that there is integrity and support behind me in creating. launching and maintaining the product. This leaves me free to focus on my clients.
The Vendasta platform is easy to use and very user-friendly.
I have not found anything negative about Vendasta! It works amazing for our business and clients.
Benefits: -Storing Client Information -Helping clients grow their business.' -Tracking Listing accuracy. - All in one Dashboard -Unlimited Users -Reviews
The Snapchat Report, it is honestly why i got interested on Vendasta, to be able to offer to my potential clients as an opener.
There is still sooo much I dont know, that the dislike is lost somewhere in there I am sure, so nothing so far.
Having a virtual team as a back up. Being able to count on their experties is super valuable.
I came to the table with nothing but a dream -- no experience, preset skills, or mystical talents. From the first time I stepped onto their website, I have been given the same care and opportunity as the big guys. Even though it's taken me almost a year to grasp the material from Vendasta university, the Vendasta personal have remained faithfully loyal and friendly. If you are a beginner looking for a process that will take you from zero to hero, sign up, log in, and dream dreamer.
The only thing that ever frustrated me with Vendasta was me during the learning phase.
I have learned the necessary skills to build a successful marketing agency. What I know today is helping me in so many areas. Because of the knowledge I gained, I have a bright future.
Vendasta helps me with all of my operations and sales software so I can focus on growing my agency and not getting bogged down with too many details and deliverables. I know that when I assign a project to them they will deliver excellent quality for my agency and clients.
There isn't anything I dislike, the team is great and they help me build out my business.
I am solving bandwidth - I am able to grow my agency with the help of Vendasta and its services and products. I am able to deliver projects quickly and exceed customer expectations.