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Wix Reviews: 4.3/5 — Solid Choice
Whether it’s starting a blog, opening an online store, showcasing a portfolio, or promoting a business, Wix provides a versatile platform to build websites and create content. A unique feature of Wix is its ADI or Artificial Design Intelligence which allows users to launch customized pages just by answering a few questions and when ready, go live with one click. Those with coding experience can use the Wix Editor to perform personalizations and add custom-built features. Design tools include a logo maker while marketing capabilities such as a comprehensive e-commerce platform, built-in search optimization tools, and a native appointment scheduling software can be enjoyed out of the box.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Wix Pros and Cons
- Automated SMS notifications and email reminders to limit no-shows
- Host public events, sell tickets online and scan them from the Wix Owner app
- Wix ADI lets you instantly build a website based on simple questions
- Over 500 templates with extensive editing tools and features
- Offers modern-looking templates
- Built-in analytics are only available on the highest tier
- Product subscriptions aren’t available on the lowest plan
- It can get expensive
- You can’t change templates easily
- Not the best at SEO
Compare Wix with other popular tools in the same category.
I like how easy and customizable it is, you can make a website that's all your own
Unless you're super into graphic design and know a lot about it, it can be hard to actually make it presentable like it was shown in ads. There are some features that should be really easy to access (like menu dropdown backgrounds) and it's not apparent how to find them. The help menu is too simple as well, there are just some features/options that aren't in the help section.
Making a presentable website, I like that clients can make appointments on the website directly.
I was able to set up a basic site in just a few minutes. It wasn't a great site, but there was no coding involved and I at least had something ready to show customers.
It's a pain to connect the domain and there are hidden expenses. Rearranging your site is also difficult if you don't know what you're doing.
I set up a website that does bring in traffic. I am able to secure multiple website names in the off chance I'll need to change the website title one day.
I’ve tried it since they offer a free way to get a website. It was simple to use. And for free, it’s not a terrible option
The end product was exactly what you’d expect from a free account. Website seemed to not be as professional looking as I’d like
It’s a good option when you don’t have money to spend on a website
The easy to use GUI and simplicity of the builder.
Advanced level site managers need more from an SEO standpoint and the pricing scheme isn't favorable compared to hosting your own Wordpress site.
The occasional quick and easy website for short term promotions is usually met by Wix's capabilities. Speed of getting the site up and running is second to none.
I liked the templates Wix had available.
When creating a website on Wix, I found that it's editing features were not as user-friendly as Weebly. The drag and drop feature, for example, could be much more streamlined.
I have created simple websites using Wix.
That anyone can use it. It's very practical and you are able to pick from a few layouts, which is nice when you're not a designer.
Messy backend, sometimes slow. Can be frustrating trying to resize photos and add in copy. You can only go so far with wix.
Using to create a website for a small business. Benefits include that you can quickly set up a site.
Wix has a better library of templates than competing sites and the time it took me to get my site online was very small.
Any design changes that weren't directly out of the box on a template was doable, but required a lot of navigation through reopening menus versus all of the design options opening in a sidebar that would have let me make more changes at a time.
I've been able to launch a portfolio website.
I like that the platform is easy to navigate and it is simple to make changes to your website.
Unless you are a website developer, I feel like your website could turn out looking unprofessional or choppy because the layout can be very basic.
We are able to easily collect lead information from consumers by using the contact form. This information is useful for email blasts.
The designs they offer are clean and neat and I like that they ategorize by industry.
The software is tedious to use compared to others. It seems like you have to jump through hoops to get designs altered.
I am trying to make my information available to potential customers. I like the contact page features they offer.
Visually appealing templates. Easy to use and navigate interface.
-WEB SITES ARE NOT RESPONSIVE. In our day and age, people view web sites on all different kinds of technology. AND Wix's corporate site IS responsive, so one would assume they would offer that functionality in their sites. Soo frustrating. -Interface is buggy. There are times when changes are saved, then inexplicably it reverts to previous versions. -Customization is limited. No access to customizing the HTML or CSS. Formatting is confined. -Questionable SEO. Particularly for the Blog.
My client can easily make updates to their web site.
Wix is a website builder that streamlines website building.
Wix does still miss important features you can get on other platforms that will help you refine your design more, and achieve better SEO success. The platform program, as a marketing agency, was also oversold to me at the time, and I lost a considerable amount of money.
Having a basic web development system for budget minded clients that takes less time.
Relatively easy to use. Lots of functionality.
The service is terrible. They frequently upgrade and develop new features without backward compatibility, lots of hidden costs. Steer clear - otherwise you'll be locked in.
Designing website.
It is really easy to create a "website" without having any previous knowledge
You don´t get any property over your website It isn't very good for SEO You can´t create a good website, it is just really basic
Basic website creation for anyone who doesn´t have time or desire to learn about web creation
It is a low cost website solution for clients
It is very difficult to just make a simple website.
Providing a low cost website for clients. Clients can edit their own website after it is built.
The themes that the website has at the very beginning are great.
Not the most user friendly. Other platforms like SquareSpace and Weebly are better.
Again, not user friendly. The tools are hard to get to and the components are hard to maneuver.
Wix offers a free website so that was the highlight of the site for me
I dislike building the site it was just tuff for me at the time wix was still kind of new .
Having a free website not having to pay for a website. But I didn’t like the prices of the upgraded sites . I found it tuff to create when I would be adding media and creating my home pages and the advance settings. It seem to technical for me. I also had a go daddy domain name I had to attach which was more than ruff to do . They give you a free name which everybody knows it’s free so I didn’t like the free domain name. So getting my domain name via go daddy and having to figure that out was hard for me and I wish it could have been easier for me.
I like that Wix is easy to use. With zero technical skill, I was able to build my first website in a few hours. There are a lot of free photos to incorporate into the site, and WIX recently improved their SEO abilities, so my site can be found.
WIX is the least scalable of all the web services I've worked with. It is very difficult to connect the WIX platform to an email service like MailChimp, AWeber, Convert Kit, or Constant Contact. It also doesn't allow you to add plugins unless they come from the WIX platform. This really limits your ability to grow and customize your site.
I use WIX for my primary business website. I use it mostly as an additional proof of my skills for my customers. I don't use it for outbound marketing since it's so difficult to manipulate.
I like the Apps interface and the search capabilities within the website editor.
The Usability and navigation of the website editor are difficult and unintuitive. Where/what to click, how to align and adjust items is frustratingly difficult to figure out, if it's possible at all. Features like “previous page” and other simple necessities not available
We use it for website hosting, mainly, but the email marketing feature is a nice addition.
The platform is easy to use if you aren't a professional website builder.
It's a little slow and has some lag time, there are some better softwares out there.
We have used it to build/edit websites for our clients.
I like that you are able to customize and build your own website. Its easy to make it the way you want it based off what they already have selected. It also good that so many people review it that if you need help you can always google it. I do like the fact that they send updates or let you know if anything on your account has been changed so that you are aware of anything you didnt change.
It is very difficult to change templates once you have already decided on one that works. I would like to be able to make a template the way i want without having to jump through hoops to do so. Or if i decide through the middle of the month to change it then i would like to be able to dot hat also, instead of having to keep the same template the whole time. That way i can have a variety. I like to change anything that i use often so i want to be able to do that with my template. If i want to change according to the seams, sports teams or pretty much go with the flow of current events i would like to be able to do that to stay current.
I am able to promote by small business by advertising, having pictures, and small testimonies all on one sight.
Wix is a great builder, but when you are looking at a website design is only a small portion of what you need to be looking at. They offer an easy to use free interface and great templates.
Wix is great for website building but your website will need more. The templates could be more responsive. I found my sites to be pretty slow and google wasn't recognizing all of the content on my site. I also find Wix to really be catering to niches, mostly artists, and musicians, so that didn't allow me to get all of the features I would want on my site.
A good looking site, up quick for not that much money.
Easy access to create sites and templates.
Slow to load. Too many advertisements. Pop ups and upgrades.
Marketing and results.
Drag and drop design possibility and easy of introduction
The sluggishness of the system, very limited possibilities when it comes to customization.
DIY website design
Wix have a good drag and drop real-time editor that gives you the ability to compose web-page in a short time with no technical skills.
The most difficult part is SEO, since Wix composes pages with a java framework the codes written its weird, full of useless tags and this means a poor rating by google.
It's good for pilot projects and when you need to test visitors behaviours and preferences.
Wix is an excellent option for those without any web development experience. There is an almost overwhelming number of design templates, which you can edit to your liking using an easy to use (though slightly buggy) drag-and-drop editor. The designs are modern and attractive, and all of them are mobile-friendly. When a problem came up while using the editor, I contacted the support team and received a helpful response within a day. Most importantly, Wix will get your site indexed in Google astonishingly quickly.
The drag-and-drop editor, while easy to use, can be glitchy at times. In my experience, it can be slow to respond, which makes designing your website unnecessarily difficult. The templates, while very well designed, are intended primarily for graphics-intensive websites; they seem to be targeting artists and restaurant owners without web development experience. The biggest disadvantage, however, is that there is no way to export the source code of your website. If you want to switch to another host at a later date, you will have to start from scratch.
The main benefit of Wix is obvious: you can create a sleek, professional website without knowing a single HTML tag. The added benefits of ecommerce support and fast search engine indexing make it an especially appealing option.
I like that it is free and I am able to use it to promote my products. Its low cost allows me to focus more on my product than worrying about cost to run a website.
The site is not user friendly. Its navigation is hard to use and figure out what goes where. I use another website for a different business and its much more clear and easier to navigate.
Showcasing my products in a clear format where the user can click to purchase. Its help me keep this business seperate from other businesses I own. Having a seperate website limits comfusion on my products.
There were few things I liked about Wix. The only positive that comes to mind is that Wix is easy to launch because of their available templates and guided builder. This is great for businesses that want a website but lack the skill or knowledge to build their site. However, it is a trade-off as the easy of launch is countered by the long-term performance being near abysmal.
Unfortunately, I cannot recommend Wix. Despite its popularity, I give it a 0 out of 10. The website builder was incredibly slow and my website's performance suffered as a result. Additionally, I was disappointed with the limited selection of plugins and integrations available. The templates also left something to be desired. Overall, I would suggest looking for other website builder options.
Wix was the tool we used to build our company website prior to switching to Lead Pages. It allowed us to collaboratively work with different departments to build a website that represents our brand and services.
The templates available are really really good.
The ability to edit the said templates is the worst interface I've ever used. Nothing on the platform works properly. The user interface is so terrible. If I edit something on the desktop, my mobile version of the website gets affected immensely, and its very difficult to change it back. The in-app help services are extremely over priced and their customer support is almost impossible to connect with.
Helps build personal websites and showcase your work.
Initially, building my site without having to code was the most appealing element. Now, I wish I'd hired a web developer instead.
Customer service is now very difficult to reach. Elements on the page disappear without making changes to the site. Functionality drops off periodically. To include reviews on the page, you need to use a third-party paid app. Site analytics are minimal and mostly vague and unhelpful. Site design, while simplified for non-coding experts, are limited. Everything you need to run a business is an add-on, even with the most expensive plan. I purchased unlimited video uploading ability and at random, the site will prompt me to "upgrade my plan" if I want to see my previously uploaded videos remain on the site. The site consistently loses functionality for my clients without making any changes to a previously running site.
Wix helped me build the first version of my small business' website. I will be migrating the site to another web builder or hiring a web developer due to tWix's unreliability.
The drag and drop website builder is easy to use, but it doesn't make up for being nickel and dimed for every little thing. Most clients eventually mess up the page design and need a designer to clean it up again, negating the benefit of the DIY builder.
Stay away unless you like getting your bill jacked up overnight without warning. Wix is not a trustworthy business. I will never recommend Wix to a client again. Wix drastically changed Ascend plans and raised prices without telling customers first; it's a bait and switch. Their customer service can't do anything. I don't feel it's right to treat people that way, and I will not do business with them again.
The website builder is easy to use, but their platform doesn't integrate with other tools you are already using. Wix wants to lure you into using their 'all in 1' tools so that you're stuck with them even if they change prices or reduce service by 90% (yes, Wix cut plans by 90% and didn't tell anyone first, but charged the same for it.) Stay away unless you like getting your bill jacked up overnight without warning. Wix is awful.