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WordPress.com
4.4
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Crevio
Sponsored
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$29.00/month
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Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Squarespace?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
WordPress.com screenshot 1
WordPress.com screenshot 2
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 04, 2025
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
Martin R. avatar
Martin R.
Residente Electromecánico
Share
"the best way to create your website"
What do you like best about WordPress.com?

It is the easiest and most fun way to create your website or your blog, it has several payment plans which are accommodated according to your needs

What do you dislike about WordPress.com?

The widgets are only available with business plans

What problems is WordPress.com solving and how is that benefiting you?

I have created my websites todoproyectos.com and allprojectinc.com which has a large audience and many daily visits

Small Business (50 or fewer emp.)
Oct 14, 2021
 Source
Overall Rating:
5.0
Ngala E. avatar
Ngala E.
Marketing Manager
Share
"WordPress review-2021"
What do you like best about WordPress.com?

In my point of view, WordPress stands out to be the best content management system by far. I have created 3 websites using this tool( with the 3rd website still under development). My experience working with it was quite stress-free. -It's easy to use with a lot of helpful tips even if you're completely a novice. -With the WordPress.org forum, I was able to get quality endorsements directly from experts on my first attempt to design a website, and that which I really appreciated. -Has a ton of helpful & insightful tips to help bloggers produce more readable, valuable, and reliable blog posts. I am blazed with the type of plugins the Wp team themselves have made available. The majority of these plugins are not only free but highly effective. - it's just the perfect software to make any website of your dreams become reality. I truly appreciate the efforts and hard work put together to make this tool, the world's leading CMS software.

What do you dislike about WordPress.com?

There are weird issues like, constant conflicts between some plugins- which in my own POV, can be difficult for users to manage at times. I believe, the WP team should thoroughly study third-party plugins before further integrations. It's a case I had, going between AMP and Elementor. There are some nuisance ads that keep showing in my admin dashboard, and that is quite disturbing for me.

What problems is WordPress.com solving and how is that benefiting you?

It helped me understand how web designing works and had me created up to three(3) business websites. For me, this is an achievement already and I'm really proud of it. Considering the amount of money involved in hiring web designers, WordPress helped me to save a lot more.

Mid Market (51-1000 emp.)
Oct 14, 2021
 Source
Overall Rating:
5.0
William C. avatar
William C.
Information Technology Manager
Share
"user-friendly web platform for building and developing your website"
What do you like best about WordPress.com?

It's very user-friendly and has all the tools you need and more in your grasp. It makes it easy to monitor and maintain your website. You have so many add ons you can use made from third-party providers to help your website and to accomplish what you would like to get out of your website.

What do you dislike about WordPress.com?

I wish there were more guided videos on how to do certain things in WordPress. It requires some extra knowledge with web development, but there is a lot of instructional videos on youtube.

What problems is WordPress.com solving and how is that benefiting you?

No problems, just managing our website.

Mid Market (51-1000 emp.)
Oct 13, 2021
 Source
Overall Rating:
5.0
UF
Ulises F.
Engineer
Share
"Complete tool, very easy."
What do you like best about WordPress.com?

I really liked this software because it offers a fluid edition, the installation is fast, I love its flexibility, it has an abundance of add-ons and themes, the installation of themes is also speedy, I love that it has many users and this allows to have better support at any time, the user interface is straightforward, intuitive back-end, it is excellent for creating content, blogs or online marketing, it has perfect security and constant updates, there are thousands of free themes that allow it always to vary my designs, the configuration is simple.

What do you dislike about WordPress.com?

I have had security issues repeatedly, the software is outstanding but it would be delicious to review that aspect.

What problems is WordPress.com solving and how is that benefiting you?

The loading and publishing time is excellent, I love that when editing the changes, they are instantly reflected on the website, it is highly customizable, it is straightforward to access the builder, it allows me to make a backup copy of the site, I love the designs of the themes, they are excellent and are very configurable, that the software is free is a significant plus, it has numerous resources such as widgets, themes, plugins, forms and many others that improve the experience and the support and customer service is first class.

Mid Market (51-1000 emp.)
Oct 06, 2021
 Source
Overall Rating:
5.0
EM
Evelyn M.
Engineer
Share
"The best software by far."
What do you like best about WordPress.com?

It has a relatively short learning curve, which makes it very easy to use and quickly understand each tool, designing and developing the website with this software is a delight, it comes with different themes and accessories which makes development comfortable and very fast, I love that it has a free version that has everything, it is also open-source, this is a great advantage for someone who is not a programming professional, it is also amicable for SEO, it is easy to configure words keys, I really love that this software allows me to have complete control of the design.

What do you dislike about WordPress.com?

I have not had problems with the software, I have not had any annoyances.

What problems is WordPress.com solving and how is that benefiting you?

It is very customizable, this allows everything to flow, it has everything to develop a blog or a functional website in minutes, you can download themes and use the templates offered by the free or even paid software, also the SEO tools seem decisive, I loved it that there is a lot of material to document and use the software better, it has a large and essential user community and that gave me security when using it, I love that the plugins are easy to add and it has many themes to download and I love that these they are easy to download and customize.

Enterprise (> 1000 emp.)
Oct 05, 2021
 Source
Overall Rating:
5.0
AL
Amanda L.
Engineer
Share
"The best CMS."
What do you like best about WordPress.com?

What I like the most is that it is very visual and intuitive, it is an excellent web development tool, I like it because it has a wide variety of themes and plugins, it is straightforward to customize the themes and adapt the design to the user's taste, it allows me to download themes and plugins, the edition is very friendly, the interface and tools are really intuitive, the edition is speedy and that is something that I love, also the page created is fully functional, it has a lot of variety in its tools and that allows make it a delight to create a website or blog.

What do you dislike about WordPress.com?

When the software is updated problems tend to appear and that causes annoyance.

What problems is WordPress.com solving and how is that benefiting you?

It is effortless to implement any of its tools, I like it because it is straightforward to install, it is really light, downloading the themes is also very easy, it allows me to design flexibly and freely, it allows me to have control of my data and files, The free version is excellent, the quality of the themes is the highest, in addition to the aesthetics and the novel design of each theme, the WYSIWYG editing option is the best, the elements and techniques are practically unlimited.

Mid Market (51-1000 emp.)
Oct 01, 2021
 Source
Overall Rating:
5.0
AC
Adrian C.
Engineer
Share
"Design and creation of web pages."
What do you like best about WordPress.com?

It was straightforward to install and download the themes, it is what I liked the most, many complements facilitate the edition and its development, to the point of designing a professional profile web page, the configuration is straightforward, it has excellent template options for optimal preparation of the page, it is effortless to maintain and update the web pages, also the free version is optimal and entirely complete, the learning curve is short, the creation of the site is high-speed, it is very visually pleasing and has a significant number of add-ons.

What do you dislike about WordPress.com?

I have seen some problems with the latest updates, which I had not seen before.

What problems is WordPress.com solving and how is that benefiting you?

It is very versatile, it is really flexible and this allows to obtain the best results in record time, the configuration is straightforward, in addition to the time of editing the changes can be seen instantly in the appearance of the page under development, it has add-ons excellent free ones, although you can also pay for some others, the API is open, I really love this, the updates are simple and really fast, the variety of plugins, themes and templates makes this program a delight.

Small Business (50 or fewer emp.)
Oct 01, 2021
 Source
Overall Rating:
5.0
Zachariah K. avatar
Zachariah K.
Debt Counsellor
Share
"Wordpress opened a whole new world of webdesign to me"
What do you like best about WordPress.com?

WordPress helps you create websites. It has a massive community and ton and tons and a few more tons of free plugins and themes (to give you different looks and functionality). Simply put it makes making websites possible for those who are not into coding and all that. Getting something basic up and running is very easy. To get the most out of what is on offer you have to learn a bit over time, make use of the community and basically just google anything you don't understand (with the phrase WordPress in it). The price is probably the best feature as there are so many free themes and plugins. Next is ease of use.

What do you dislike about WordPress.com?

Very little to dislike. Themes and plug ins need to be updated fairly regularly to ensure you have the latest and sometimes support for a favourite plugin may die as time passes but there is always another similar one available somewhere. I prefer editing in the "old" style since I have been around for a while and the new editor (default) is not as much fun to me. So...guess what...there is a plugin for that. Now I edit like I always have.

What problems is WordPress.com solving and how is that benefiting you?

Creating and maintaining multiple websites without knowing much about coding and HTML and CSS and all those things. Also overcoming the various legal requirements re cookies and client data protection> there is a plug in for that as well.

Small Business (50 or fewer emp.)
Sep 30, 2021
 Source
Overall Rating:
5.0
MR
Miguel R.
Digital Marketing Director
Share
"The most used, simple and easy to manage CMS"
What do you like best about WordPress.com?

It's a CMS straightforward to use, with wordpress I manage all my websites and make changes, posts and new pages really fast

What do you dislike about WordPress.com?

All the integrations and the simplicity of managing and using

What problems is WordPress.com solving and how is that benefiting you?

With Wordpress, I manage all my websites without the need for a technical team

Small Business (50 or fewer emp.)
Sep 28, 2021
 Source
Overall Rating:
5.0
Numan S. avatar
Numan S.
Am Corporate Affairs
Share
"I Use WordPress as it is flexible , User Friendly and Plugins Extend Functionality"
What do you like best about WordPress.com?

Easy to Use and the features, Availability of themes, and online support.

What do you dislike about WordPress.com?

I am not sure about that currently, but I'll share it with the community if I find any.

What problems is WordPress.com solving and how is that benefiting you?

I found it very effective using WordPress as most I get a very effective and immediate response from the community.