Unclaimed: Are are working at WP Engine ?
WP Engine is the go-to name for hassle-free, WordPress hosting. It provides companies across different platforms the flexibility, agility, and intelligence to drive their businesses forward. Offering multiple integrations, it supports organizational growth and scalability and is trusted by over 120,000 users across 150 countries around the world. It also offers premium managed hosting services at accessible price points.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare WP Engine with other popular tools in the same category.
WPEngine truly does provide world-class hosting. CWS has used its dedicated custom hosting service for years.
We've been a customer for a long time and WPE service levels have changed over that time (up and down and up and down). Thankfully we had a copy of our service agreement.
Before WPEngine, we had a couple of brute force attacks take down our dedicated server (at another host) twice in two weeks. WPEngine helped us onboard and immediately our brute force attack issues ended. WPE's customer support has been super-helpful as well.
The customer support team is fantastic, and the launch system for moving copies of websites from dev to live is a timesaver. Their website managment dashboard is also very easy to navagate and has all of the tools I generally need to manage a hosting account. Daily backups of both the products and staging and dev environments are also nice, as is the abilty to one-click restore to a back up or download just the database or certain folders like the plugins from an old backup is also great. I also like that they manage the server side caching for us so that we don't have to rely on a wordpress plugin to get that feature.
You can't manually edit the nginx directives which can be an inconveience when needing to reach out to support to get minor things adjusted, though the good part is that their team works with you quickly to get any required directives into place. You don't have the option of using the old standard htaccess file when running the latest version of php though you do have the option to downgrade if you absolutely need an htaccess file.
Hosting management for nearly 800 websites across 7 wpengine servers dedicated to our business. We've seen better performance and less downtime since moving to wpengine and we find that their service makes on-boarding or launching new websites very easy while these tasks could be a pain in the past.
Their support team is always available to help with all of our questions. They are extremely knowledgeable and are always helpful.
There is nothing I dislike about WP Engine.
We are a web design company and their premium hosting is great. For what we have received in assistance with them, it is well worth the cost that we pay.
I simply no longer need to worry about my sites getting hacked, becoming outdated or going down.
It's a bit pricey for startups. There's a big cost jump between lower levels and the mid-tier.
They saved my website from an awful hack that took my business down for some weeks. I haven't had any more problems since switching to WP Engine.
WP Engine is always sending out tips and tricks as well as super helpful reminders. They make it easy to take advantage of new features with ste-by-step instructions. Backing up my site and/or changing settings is also super easy.
Can't really think of anything. The pricing is even great. Anytime I've had to contact customer service, I receive pleasant and quick help. Definitely recommend!
Website hosting that is secure, user-friendly and a good price
I love how my team and I are able to access ALL of our websites' backups, FTP credentials, etc., all in WP Engine. It's been a HUGE lifesaver when updating our websites, and all of a sudden, we see a critical error. The support team is absolutely amazing and has been incredibly helpful.
I don't know exactly how much our account costs, but I do know it's very pricey. That's the only thing that pops up at the top of my head. There isn't really anything I dislike about WPEngine - they're amazing!
Alleviating the issues of having servers and manually backing up our websites. We've also alleviated the issues of having a developer because someone like me with minimal knowledge about development, WP Engine has helped guide me through the right steps in troubleshooting our sites.
I love how they have daily backups and it's so easy to revert back to a prior date when the website breaks down or there's a bug. On top of that, I have access to their awesome staff. They're super helpful with any issues I run into.
I haven't ran into anything issues with WP Engine at the moment. Everything has been super easy and streamlined, so I guess I don't have anything I dislike about WP Engine.
Solving a lot of technical issues that come up when updating our websites. Also it saves our team so much time to have easy access to all the back ups rather than manually downloading them and transferring files via FTP.
I know my sites are secure, and I have a great team working on the support side if I ever have any issues. My servers are always up, and rarely do I ever need to contact for support.
The cost of a dedicated server is slightly on the high end, but other than that can not complain.
Dedicated servers with security with great load times. I manage and maintain all our sites myself with ease.
WPengine works so nicely with WordPress websites. We never experience any outages and the runtime seems to be above 99% which is generally what hosting providers offer.
I don't believe they offer email services. Although it's not a huge dislike, it certainly would be nice to be able to offer some of our clients email support through WPengine.
We host a bunch of websites on our WPengine account. This is a huge benefit because we are able to host hundreds of websites under the same package that WPengine offers.
A superior quality hosting company with excellent support gets you an all-around great hosting service.
For being a hosting company with a lot of technical details, there are some options that require a more thorough understanding in order to be effective.
Fast and secure hosting are the two best things I've experienced compared to other hosts.