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Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
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Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 01, 2024
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
Sharmeen S. avatar
Sharmeen S.
Consultant
Share
"Zoho - Best business email service"
What do you like best about Zoho Mail?

Zoho provides wide variety of options to use for business purpose. It's very user friendly plaform. I daily use Zoho for business mail communication. Even Zoho has integration facilities which can let you integrate with third party applications and other Zoho apps.

What do you dislike about Zoho Mail?

I have no dislikes with Zoho. Because it has amazing Security, it provides protection to your emails with 2 factor authentication. It gives you easy and quick communication feature like chat.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho has its mobile application and this allows me to manage my office work efficiently and reply quickly when I'm away from my system. Its folder and label option lets me keep my emails organised. It has very good storage space.

Small Business (50 or fewer emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
FN
Faisal N.
Director
Share
"Currently the Best CRM"
What do you like best about Zoho Mail?

Zoho is a great application as it has multiple dynamics and can be integrated with different applications.

What do you dislike about Zoho Mail?

I had one issue with the CRM dashboard not being refreshed, despite doing it several times.

What problems is Zoho Mail solving and how is that benefiting you?

its all in one platform for small and medium businesses. Like you have the Projects, CRM, People, Zohoo books for invoicing.s

Small Business (50 or fewer emp.)
Aug 13, 2023
 Source
Overall Rating:
5.0
SP
Saurav P.
Founder
Share
"Zoho mail"
What do you like best about Zoho Mail?

Zoho mail is very easy to use and it's save the mail id of your contact once you share the mail to them and in future you don't need to find out there mail id just by typing first word you can find out there mail.

What do you dislike about Zoho Mail?

Some times Zoho mail have a little glitch but rest all things make it a good app . And I do use this mail on my daily routine.

What problems is Zoho Mail solving and how is that benefiting you?

Saving the mail ID of my daily basis client I don't need to type it while sharing the files to client daily . Just by typing first letter the mail ID automatically shows the mail id.

Small Business (50 or fewer emp.)
Jul 29, 2023
 Source
Overall Rating:
5.0
JS
Jitender S.
Content Development, Content Review
Share
"Private and ad free experience"
What do you like best about Zoho Mail?

I am a big fan of Zohomail. It gives me a complete ad free experience. If I would have known about it earlier, would have definitely opted for only this. One can be assured that Zohomail won't track each and every aspect of it's user.

What do you dislike about Zoho Mail?

IMAP process to integrate with services like Gmail and Outlook needs to be made simpler. Not every user is a tech sevy and can manually adjust it from the settings. The integration process with other email providers needs to be made simpler.

What problems is Zoho Mail solving and how is that benefiting you?

I have my Zohomail accounts and I find them way better than other email providers. One of the prominent reason is, it doesn't spam. It is completely user friendly and I just love the product.

Mid Market (51-1000 emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
DB
Devika B.
Founder
Share
"Good product to send email in easy way."
What do you like best about Zoho Mail?

Good product for sending emails in an easy way.

What do you dislike about Zoho Mail?

Nothing as such. Overall good products til now

What problems is Zoho Mail solving and how is that benefiting you?

Good product for efficiently sending emails.

Small Business (50 or fewer emp.)
Jun 28, 2023
 Source
Overall Rating:
5.0
SS
Shiv S.
Head Of Sales
Share
"Zoho Mail : Best professional mail services"
What do you like best about Zoho Mail?

Zoho email is one of the best email services and is great to use because of its easy navigation and auto-categorization of emails. I love and like the Zoho Mail honestly, because Zoho Mail generates a permalink for quick internal and external sharing of emails without knowing the email address of the recipients. This also has an expiry feature so that the content shared will be expired on your set date.

What do you dislike about Zoho Mail?

On the mobile, there is some glitch, and in my experience, it is having a minor problematic viewing experience to read the email but overall, for me, it's a great tool.

What problems is Zoho Mail solving and how is that benefiting you?

Well, as i said, the permanent link is there for any number of emails. If I want to run a campaign of say, avail 10% discount on membership only for a limited period, then this feature is handy as the link will expire after that date and time limit we set. Also, when we share project-related information and don't want clients to keep it, this permeant link feature is again helpful to maintain confidentiality at the next level. This is undoubtedly an addition to the regular emailing that we used to do.

Small Business (50 or fewer emp.)
Jun 13, 2023
 Source
Overall Rating:
5.0
Jayendra S. avatar
Jayendra S.
Remote Digital Marketing Manager
Share
"Professional Workspace Platform"
What do you like best about Zoho Mail?

Its one of the most professional and affordable workspace for companies/freelancers. Easy to setup, offer free trial, and competitive price as compared to Gsuite

What do you dislike about Zoho Mail?

Support is delayed as compared to other vendors in the segment. They response, but take time longer then 2-3 business days. Otherwise its good to go

What problems is Zoho Mail solving and how is that benefiting you?

Setup Professional Email, and do office meetings with recordings at affordable price with no annual commitments. Very much satisfied

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
VK
Vedant K.
Founder
Share
"Best Free Custom Business Email Client"
What do you like best about Zoho Mail?

I love that Zoho Mail is one, if not the best free Custom Business Email Client which offers all sorts of premium features such as DKIM protection, and so on, even giving five gigs free for all (limited to 5) the members of the business I love the extremely intuitive interface, and the powerful search

What do you dislike about Zoho Mail?

I don't like that Zoho Mail is not as easy to use as GSuite Email Services. To use Zoho mail on mobile, we have to download the Zoho App, which is a bit inconvenient. Moreover, the Zoho Suite is not as powerful as the GSuite offered by Google with access to GDrive, GDocs, and all the powerful apps offered by Google

What problems is Zoho Mail solving and how is that benefiting you?

We didn't want to pay to use our domain business emails, which all other Business Email Suites force you to, such as Hostinger Email, and so on. But Zoho Mail is the only one we had found where it was fully free, no caveats. Zoho Mail offers a powerful search, even more powerful than Gmail's Offering!

Small Business (50 or fewer emp.)
May 31, 2023
 Source
Overall Rating:
5.0
PS
Prateek S.
Founder
Share
"Reliable basic email service for free"
What do you like best about Zoho Mail?

The interface for basic usage is intuitive. Service is reliable. Basic tier is free, which is good for a lot of uses.

What do you dislike about Zoho Mail?

Beyond just reading and sending email, accessing the other features is clumsy and based on antiquitated UI.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail basic tier is free and it does the job.

Mid Market (51-1000 emp.)
May 09, 2023
 Source
Overall Rating:
5.0
EH
Ericka H.
Founder
Share
"I love it!"
What do you like best about Zoho Mail?

I love it because I can sync it with my calendar, my zoho campaigns and zoho CRM and the most helpful thing is that you can put your own domain in here if you come from another email account

What do you dislike about Zoho Mail?

One of the disadvantages that zoho mail has is the layout of the email, the fonts and letters and I also can't configurate eith SMTP if you are using the free version

What problems is Zoho Mail solving and how is that benefiting you?

As I mentioned I use it for my own domain here and I'm way more productive brcause all my emails arrive right away and I can sync it with the zoho CRM and also my calendar

Small Business (50 or fewer emp.)
May 05, 2023
 Source
Overall Rating:
5.0
Alexis C. avatar
Alexis C.
Business Intelligence Analyst
Share
"Complete and elegant email manager"
What do you like best about Zoho Mail?

I love how easily you can organize incoming emails with filters and labels. The interface is relatively fast; it doesn't take long to load. There is a view of multimedia files, which is very good.

What do you dislike about Zoho Mail?

Every time they implement improvements. I haven't come across anything I don't like so far.

What problems is Zoho Mail solving and how is that benefiting you?

It has been a great help in saving costs on additional software because this email manager is as complete as the most popular ones.

Mid Market (51-1000 emp.)
May 01, 2023
 Source
Overall Rating:
5.0
Faiz A. avatar
Faiz A.
Business Development Manager
Share
"Zoho The Best CRM"
What do you like best about Zoho Mail?

It makes my work easy to maintain my sales pipelines, Lead generated, calculate committed orders and job confirmed along with its value. Helps me to maintain then contacts on the go to access from everywhere.

What do you dislike about Zoho Mail?

Nothing particular as it is a very useful and friendly CRM.

What problems is Zoho Mail solving and how is that benefiting you?

Helps to make my work easy.

Small Business (50 or fewer emp.)
Apr 27, 2023
 Source
Overall Rating:
5.0
VP
Vama P.
Founder
Share
"Zoho mail eases communication"
What do you like best about Zoho Mail?

Ease of use and the pricing. A sweet combination loved by startups. Zoho even offer free setups for a limited set of users through which orgs can check the quality and then decide on deployment.

What do you dislike about Zoho Mail?

No end-to-end encryption. The data is encrypted at rest and in transit enabling Zoho to access the contents of mail if prompted by authorities or similar situations.

What problems is Zoho Mail solving and how is that benefiting you?

mail management is a key work for any enterprise, Zoho mail is easy to setup along with generous free tier options. This has helped in deploying before purchase and the pricing is also reasonable enabling easy scale across org.

Small Business (50 or fewer emp.)
Apr 27, 2023
 Source
Overall Rating:
5.0
Sarah Itzel Q. avatar
Sarah Itzel Q.
Cofundador
Share
"All the email functionality in a single application"
What do you like best about Zoho Mail?

As a user of Zoho Mail, I can say that the application offers an exceptionally intuitive and user-friendly experience, making it accessible to users of all levels. In addition, I love the wide range of features it offers, such as email integration, calendar, tasks, notes, and more, all in one application, which makes it easier and more efficient to manage my email and calendar from one place. Furthermore, Zoho Mail cares about security and offers advanced security features such as two-factor authentication, SSL encryption, and spam filtering. As a user, this gives me peace of mind knowing that my data is protected and secure at all times. Overall, I would recommend Zoho Mail to anyone looking for a solid and secure email application with a wide range of features and an intuitive user interface.

What do you dislike about Zoho Mail?

It is worth noting that some of the advanced features of Zoho Mail can be complicated for less experienced users. Additionally, while Zoho Mail can be used independently, it works best when integrated with other Zoho products such as Zoho CRM or Zoho Books. On the other hand, it's important to be aware that Zoho Mail's customer support can be slow at times, which may make it difficult to obtain quick and efficient assistance.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail is my preferred option for my professional email as it offers advanced features and high-level security. I can access my email from my mobile phone or any other device, and I use it in conjunction with other Zoho applications I already use, such as Zoho Books, Zoho Calendar, Zoho CRM, and others. Not only do I use Zoho Mail, but I also use other Zoho tools, all of which are located in the cloud.

Mid Market (51-1000 emp.)
Apr 25, 2023
 Source
Overall Rating:
5.0
AC
Aarti C.
Founder
Share
"Amazing platform synced with one's requirements and expectations."
What do you like best about Zoho Mail?

The incredible thing is that it meets all your requirements regarding Sales, Account receivables, Zoho books, etc.

What do you dislike about Zoho Mail?

I have nothing in my list that discloses any disliking about this platform.

What problems is Zoho Mail solving and how is that benefiting you?

Identification of the areas of improvement as far as the sales team is concerned. Tremendous progress in the MRR using the previous analytics. Things are more standardized now.

Mid Market (51-1000 emp.)
Apr 25, 2023
 Source
Overall Rating:
5.0
SS
Sweta S.
Founder
Share
"A fabulous platform for an organization to keep a track on its sales activities."
What do you like best about Zoho Mail?

Of course, it's comprehensive features and, on top of it, the easy-to-use interface.

What do you dislike about Zoho Mail?

No disliked it till now. Probably, one of the most amazing tools used so far.

What problems is Zoho Mail solving and how is that benefiting you?

As explained earlier, helping in keeping track of the entire sales team regarding the activities performed against each account along with a focus on MRR.

Mid Market (51-1000 emp.)
Apr 17, 2023
 Source
Overall Rating:
5.0
SA
Shobhit A.
Founder
Share
"An extensive CRM to track all your sales activities including leads, deals, events, tickets etc."
What do you like best about Zoho Mail?

Of course, the interface and, on top of it, the features, including the facility of creating comprehensive dashboards along with reports.

What do you dislike about Zoho Mail?

I could not find anything missing in the platform regarding my utilization.

What problems is Zoho Mail solving and how is that benefiting you?

In my opinion, it is a one-stop solution for any organization which has to keep track of its sales, forecasting, customer feedback, employee engagement etc.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
RD
Rajdeep D.
Founder And Ceo
Share
"Best Business Mail Solution"
What do you like best about Zoho Mail?

It's free, minimal look, and easy to use

What do you dislike about Zoho Mail?

Storage limit in Free plan, sometimes DKIM records takes longer time to verify

What problems is Zoho Mail solving and how is that benefiting you?

I was looking for an affordable business email solution. Zoho mail is easy and ready to use for me. + friendly support

Enterprise (> 1000 emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
Alejandro R. avatar
Alejandro R.
It Support Engineer
Share
"Efficient hosting service; easy to use, secure and reliable for team collaboration."
What do you like best about Zoho Mail?

I like the ease with which I can use it, I really like the user interface of Zoho Mail because it is intuitive and very well defined, it is also organized, allowing me to quickly find what I want, I like the security that Zoho Mail uses to protect our information every time we collaborate as a team, plus the different tools included in your tray because it makes it easier for me to perform my individual and team work.

What do you dislike about Zoho Mail?

There is nothing about Zoho Mail that I dislike, it really is a great email hosting platform, it is efficient, secure and very easy to use honestly my experience is extremely positive.

What problems is Zoho Mail solving and how is that benefiting you?

We have been using Zoho Mail for a couple of years and since we started using it, it generates tranquility and confidence every time we communicate and collaborate as a team, thanks to Zoho Mail has first level security to protect 100% our information, Zoho Mail also provided distinction and recognition to our business email accounts, likewise the modules that Zoho Mail puts at our disposal in your inbox have been very useful for us because they make it easier for us to fulfill our daily tasks.

Enterprise (> 1000 emp.)
Apr 02, 2023
 Source
Overall Rating:
5.0
Leandro M. avatar
Leandro M.
Analista
Share
"Zoho Mail excellent email service with high deliverability."
What do you like best about Zoho Mail?

It is easy to use and its implementation is simple, Zoho Mail has great deliverability, it operates under strict security that provides us with protection and privacy in what is shared, it provides us with all the tools to collaborate and communicate effectively, the technical support is agile and timely, I like its high performance, efficiency and quality of service, last but not least its integration with Zoho ecosystem tools and commonly used third party tools.

What do you dislike about Zoho Mail?

Zoho Mail is so secure that sometimes it is exaggerated, for example there are computers where I have previously logged in and I have authorized the login in the browser, when I try to access again I have to start from scratch the authorization process even if 24 hours have not passed, I have to wait for the verification code to be sent to my mobile number which by the way sometimes arrives delayed and when I digit it turns out that it has already expired, this is sometimes annoying and even more when I want to validate a file urgently.

What problems is Zoho Mail solving and how is that benefiting you?

Since we started using Zoho Mail, our email accounts have acquired a more professional and branded appearance which has generated a greater sense of security and confidence when we share information with our work team. Also, Zoho Mail has integrated functions in the inbox that are very useful to fulfill our daily tasks; Such as the calendar function that allows us to manage all events, contacts module, a task module to manage our workload and other notes to save relevant information among others, thanks to this and the ease of use we have increased our productivity by having the necessary tools to exercise good communication and team collaboration. In addition, its extensive integration with other Zoho applications makes our work even easier to perform.

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