800.com Reviews: 4.6/5 — Highly Rated

You got the number I wanted and the pricing and service are great.

I cannot think of anything I do not like about it so far.

Customer Service and sales phone number. Helped market my small business really well.

I like that this is an application and can be done from any computer or phone.

Explanation of features when navigating .

Another company or third party to answer calls for my business.

Great customer service, easy to use portal.

The billing was a little confusing in the beginning.

Lead generation.

Very easy process to purchase and forward 800 numbers as needed. Also has more capabilities than we were expecting than when we first purchased. The turn around time to get the number activated and working was very quick.

I haven't found anything yet that I dislike with the 800.com service.

We wanted to use our name in the phone number when we were running ads. It's been great to be able to track what marketing investments work and which don't.

easy to use platform and one of the few who got us the number we wanted.

I don't have any complaints at the moment

contact center needs our customers,

800.com has excellent options to meet the needs of every business. My favorite options are messages sent to me whenever I receive a call or voicemail, along with text message options. The customer support is fantastic. Anthony went above and beyond expectations to help me get everything set up correctly. I think they offer everything anyone could need for their service, including an option to have the greetings in Spanish. There are various options for taped greetings or you can upload one of your own. Updating information, or change greetings, business information, block problematic spam, or scam call numbers is not a challenge. I find it to be user-friendly to make calls, and easy to set up for your fax usage, as well. Having used it for several months, now, I would highly recommend 800.com to other businesses looking for a good application, and great support staff.

I have not found anything to dislike about the service.

800.com allows me to meet customers and their expectations. Using 800.com, I can complete the essential commitments every day. 800.com keeps me in touch with business while allowing me freedom for other commitments.

Super customer service. They have all that business equipment like LED Solutions need.

There is nothing to dislike about this company.

It creates a professional image for our company

800.COM is a very professional team; their system is user-friendly and their interface is easy to navigate; they handle support requests immediately without delays and have client safety as a priority, and do their best to preserve it. Their dashboard is super easy to use and displays clearly all needed info. we have been using them for more than 5 years and are very happy with their service.

Nothing to dislike; they are highly recommended.

Safety and cost are held in priority.

Really easy to change where the 800 number forwards. The user interface at 800.com is well-designed and easy to figure out. The actual operation is simple and its easy to get reports, payment history, etc.

Honestly nothing. We've really had no issues using 800.com and we will continue to use them for all of our 800 number needs. As we need additional 800 numbers, we just add them to our account.

800.com allows us to have an 800 for our customers, as well as in our industry we are regulatorily required to have an 800 number. 800.com allows us to get these 800 numbers but forward them to our VOIP numbers within our company phone system, meaning we still have full control over forwarding, auto-attendant, etc.

mobility, not tied to a single device or machine

Interface could be updated and smoother.

I am fixing voicemail issues and fax.