Unclaimed: Are you working at Adobe Commerce?
Adobe Commerce Reviews: 3.9/5 — Good for the Price
Adobe Commerce (formerly Magento) is a hosted and open-source product and is one of the biggest website builders today, with major blue-chip brands like Nike and Cisco among its roster of clients. The Adobe Commerce environment is also scalable, however, it does require some coding knowledge to maximize. The platform has a lot of customization options and offers trigger-based automated marketing features and automatic cross-selling and upselling features.
| Capabilities |
AI
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Adobe Commerce with other popular tools in the same category.
The softare is quite intuitive and easy to use as an administrator
Not very practical when you seek personalised/bespoke options on your e-shop
It is a practical e-commerce platform but also a frustrating one
I like that I can see our products in list view and easily scroll through. I appreciate the ability to see many things laid out in front of me when dealing with a large and complex product line.
Magento deals with a lot of code, not making it user friendly for someone who is not familiar with code. It would be helpful to have easier functions available such as drag and drop rather than getting into code for minor website changes.
We are able to fairly quickly update product pricing and have realized opening each in dividual product in a new tab when repricing is key to staying organized.
Ease of use, and back end UX. Functionality.
I dislike that Magento 1 is no longer supported and plugins/updates will no longer be available.
Magento 1 is no longer supported, I am not solving anything with it.
Magento is open source so it allows the freedom to customize to your full imagination. It can easily be integrated with many 3rd party systems. We switch to the platform several years ago and since have an increased of sales and customer loyalty. We like the ease of product and order management as well.
We really dislike the ongoing updates and resources needed to accomplish keeping the platform secure and updated. The Magento 1 Enterprises is coming to an EOL end of life support period
The platform solves many of our internal work flow issues with order management. We sell custom products so it allows a good workflow that is engaging with customer on proofs of design and approvals.
Nothing, better off using excel to automate your reporting. Unable to perform basic BI functionality without complex set-ups requiring support hours. Tool itself is unusable.
Only usable spending $$$$$ on support hours. Better off integrating Magento with a real BI platform like Power BI.
No benefits, i wish i never signed up.
It is capable of doing a lot, and there are lots of possibilities and options.
It's just not very user friendly. I always have to search up tutorials on things before I can figure them out... nothing is very intuitive or self-explanatory.
We're using it for our various branded web store applications.
It has lots of features and can be tweaked to deal with nearly any type of eCommerce shop.
It is very, very slow which can be extremely frustrating. Only use it if you have a very large catalogue of products, I mean more than 100,000 products.
As a user of the system rather than a developer, I have found it annoying and slow. On the other hand I have found it to be quite good for making fairly complex products.
