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Adobe Commerce Logo
Adobe Commerce
3.9
(337)
(Formerly Magento)
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Adobe Commerce Reviews & Product Details

Adobe Commerce Overview
What is Adobe Commerce?

Adobe Commerce (formerly Magento) is a hosted and open-source product and is one of the biggest website builders today, with major blue-chip brands like Nike and Cisco among its roster of clients. The Adobe Commerce environment is also scalable, however, it does require some coding knowledge to maximize. The platform has a lot of customization options and offers trigger-based automated marketing features and automatic cross-selling and upselling features.

Company Adobe
Year founded 1982
Company size 10,001+ employees
Headquarters San Jose, CA
Social Media
Adobe Commerce Categories on Findstack
Ask Questions about Adobe Commerce
What Adobe Commerce is best for?
How does Adobe Commerce compare to Adobe Bridge?
What are the pros and cons of Adobe Commerce?
Adobe Commerce Product Details
Capabilities
AI
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Adobe Commerce Features
API Access
Access Controls/Permissions
Activity Dashboard
Approval Workflow
Asset Categorization
Audit Trail
Batch Processing
Cloud Storage
Collaboration Tools
Content Library
Content Publishing
Customizable Branding
Data Import/Export
Drag & Drop Interface
Duplicate Detection
File Conversion
File Preview
Image Editing
Metadata Management
Mobile Access
Reporting & Analytics
Rights Management
Role-Based Permissions
Search & Filter
Tags/Keywords
Third-party Integrations
User Management
Version Control
Watermarking
Workflow Automation
Adobe Commerce Media
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Adobe Commerce Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 12, 2024
Adobe Commerce Logo
337 Adobe Commerce Reviews
3.9 out of 5
Enterprise (> 1000 emp.)
Jun 11, 2014
 Source
Overall Rating:
5.0
Jhonatan A. avatar
Jhonatan A.
Ecommerce Manager
Share
"Fantastic overall ecommerce solution"
What do you like best about Adobe Commerce?

What I love about Magento is the endless features that can be implemented with very little added work. When I used Zencart, I had to manually code most if not all the features I wanted on my site, often times they would not work the way I wanted them to. With Magento, I just visited the marketplace, chose what I wanted and it was installed seamlessly.

What do you dislike about Adobe Commerce?

Not a very strong dislike, but Magento Enterprise has such a rich suite of tools that it is very hard to get to use all of them, this is not necessarily a bad thing but many clients felt a bit overwhelmed when they saw what was under the hood.

What problems is Adobe Commerce solving and how is that benefiting you?

I was hired to help with conversions, there was nothing better than using magento and with it's out of the box capabilities I was able to increase conversions before even optimizing the site.

Small Business (50 or fewer emp.)
Jun 10, 2014
 Source
Overall Rating:
5.0
AC
Alex C.
Vice President
Share
"A Platform that Can Scale"
What do you like best about Adobe Commerce?

With the help of Magento Solution Partner Corra, IMA had launched a site using Magento Community Edition in 2010. IMA wanted to stay with the partner and platform that had helped fuel their growth, so they asked CorraTech to help them upgrade to Magento Enterprise Edition. The upgrade dramatically increased the speed & performance of the site while also making it highly scalable for future growth. Features of the new site include: -A new mini-shopping cart leading to less interruption to customer experience -Re-designed product pages with roll-over zoom and thumbnails -Decreased transaction times -Ability to push products directly through Netsuite OMX - Significant man hours saved thanks to Order Management connector upgrade

What do you dislike about Adobe Commerce?

Can be complex to work on so you have to use only Magento certified developers, if someone with little experience works on your site- WATCH OUT!

What problems is Adobe Commerce solving and how is that benefiting you?

Results Handling Traffic and Converting Visitors The new IMA site provides a number of practical benefits that have saved the company considerable man hours and effort. Most importantly, the site has readily handled the surge in traffic generated by the TV show. In the words of IMA VP Alex Cranmer, “business has been insane.” Year-on-year growth highlights since upgrading to Magento Enterprise include. 300% increase in unique visitors 50% increase in transactions 45% increase in revenue

Small Business (50 or fewer emp.)
Sep 20, 2023
 Source
Overall Rating:
4.5
SR
Sridevi R.
Founder
Share
"Easy to use Ecommerce Back End"
What do you like best about Adobe Commerce?

Easy back end. Very friendly and any person can manage the inventory and listings.

What do you dislike about Adobe Commerce?

Very expensive product. Also this is not suitable for lesser SKUs

What problems is Adobe Commerce solving and how is that benefiting you?

I will say that Magento is very good for managing a dynamic ecommerce website

Small Business (50 or fewer emp.)
Jan 06, 2022
 Source
Overall Rating:
4.5
Chantel P. avatar
Chantel P.
Marketing Assistant
Share
"Nice! Easy to use"
What do you like best about Adobe Commerce?

Once learned, the platform is easy for us to navigate and make quick edits and adjustments to our website & product listings. We like not always having to consult a developer for assistance when making changes.

What do you dislike about Adobe Commerce?

The learning process was a bit difficult, and some edits seem outdated as compared to other options that are out there. I think more user friendly layout on the back end would be nice.

What problems is Adobe Commerce solving and how is that benefiting you?

It has greatly helped our web presence and ability to reach more people. Our profits have certainly improved & it's helped eliminate some of the busy work that we previously did manually.

Mid Market (51-1000 emp.)
Jan 06, 2022
 Source
Overall Rating:
4.5
Aaron W. avatar
Aaron W.
Co Founder
Share
"Migrated from Shopify to Magento"
What do you like best about Adobe Commerce?

Customizability and the ability to host it on your own server. This is all important to be sure that you own your business and it is not owned by another company.

What do you dislike about Adobe Commerce?

There is a learning curve involved with setting up and using Magento Commerce that you will not find on other hosted platforms. Some aspects of Magento Commerce are difficult.

What problems is Adobe Commerce solving and how is that benefiting you?

Hosting our own business rather than having our business hosted with another company and owned by another company. Magento Commerce allows you to fully own your business.

Small Business (50 or fewer emp.)
Feb 03, 2021
 Source
Overall Rating:
4.5
CL
Christian L.
Selling
Share
"Well created online store CMS"
What do you like best about Adobe Commerce?

The admin area is very clear and all functions can be seen at a glance. The customization of the design is also very easy, which makes it possible for us to fully adapt to our needs.

What do you dislike about Adobe Commerce?

There are some areas in the footer which can only be changed with specific php knowledge, this is a bit difficult.

What problems is Adobe Commerce solving and how is that benefiting you?

The store system is very modern and therefore we can offer our customers an up-to-date web shop. Also the automatic management of the assortment in connection with the shipping department is very helpful and makes our work much easier. Also the loading time and generally the buying process is very clear. The support is also good, so our employees can get help very quickly if there is a problem.

Small Business (50 or fewer emp.)
Jul 21, 2020
 Source
Overall Rating:
4.5
CM
Cindy M.
H/R Manager
Share
"Good for ecommerce with multiple brands"
What do you like best about Adobe Commerce?

Easy to look up customers accounts. Also good for notes.

What do you dislike about Adobe Commerce?

Sometimes seems a little unfriendly, but that could be from out customizations.

What problems is Adobe Commerce solving and how is that benefiting you?

We can see all orders over multiple brands.

Small Business (50 or fewer emp.)
Jul 08, 2020
 Source
Overall Rating:
4.5
KN
Kayla N.
Manager
Share
"Magento is great"
What do you like best about Adobe Commerce?

Magento is very easy to use. We have a web developer that works on it but we also can do changes ourself.

What do you dislike about Adobe Commerce?

Our web developer has had some issues with not being able to do a layout as we wish. I am not 100% of the issue.

What problems is Adobe Commerce solving and how is that benefiting you?

Compared to other ecommerce formats this works better. We have a better checkout page.

Small Business (50 or fewer emp.)
Nov 24, 2019
 Source
Overall Rating:
4.5
Elena G. avatar
Elena G.
It Engineer
Share
"Con Magento puoi gestire il negozio online facilmente"
What do you like best about Adobe Commerce?

Magento è open source quindi consente la libertà di personalizzare la tua immaginazione. Può essere facilmente integrato con molti sistemi di terze parti. Passiamo alla piattaforma diversi anni fa e da allora abbiamo aumentato le vendite e la fedeltà dei clienti. Ci piace anche la facilità di gestione dei prodotti e degli ordini.

What do you dislike about Adobe Commerce?

Further development can turn out to be costly if there isn’t already something that fits your needs. Most Magento stores will need high end dedicated hosting, optimized specifically for Magento. If not configured correctly, it’s unfortunately often labeled as “slow.”

What problems is Adobe Commerce solving and how is that benefiting you?

Back-end robusto che supporta l'e-commerce ad alto volume e un front-end flessibile che ci consente di rafforzare un'identità di marchio unica e un'esperienza utente efficace. Ci sono anche molte campane e fischietti che ti tornano utili.

Mid Market (51-1000 emp.)
Jul 15, 2019
 Source
Overall Rating:
4.5
SF
Selena F.
Marketing Associate
Share
"Has many strong features that are useful for our business"
What do you like best about Adobe Commerce?

Magento offers the broadest set of feature configurability of any mid-market eCommerce engine. We undertook an exhaustive research project including a live pilot of 7 other vendors. The Cloud (PaaS) offering was strong and removed the entire hosting and environments layer from our project, which was great for speed of adoption in a Greenfields deployment. Very mature concept of scope allows you to execute your multi-website, multi-language goals against a common product catalogue with ease.

What do you dislike about Adobe Commerce?

Sales and marketing materials regularly and casually overstates the actual features often identifying features they are still working on. The dedicated onboarding specialist didn't really help us all that much.

What problems is Adobe Commerce solving and how is that benefiting you?

Magento has allowed us to create much more in depth tracking of customers and hierarchies associated with different stores. This is something our previous ERP simply could not do. The customization capabilities are a double-edged sword. It provides tremendous flexibility, but also requires you to spend the time to plan it all out.

Mid Market (51-1000 emp.)
Apr 25, 2019
 Source
Overall Rating:
4.5
FM
Fabiano M.
Commercial Manager
Share
"one of the most complete store platforms on the market"
What do you like best about Adobe Commerce?

today the magento platform is one of the most used in the following virtual stores, being one of the top 5 virtual stores, for its capacity of use in large and small projects of online stores, a perfect SEO area, integration possibilities and development of api excellent connections, layout customizations, inventory and product control, as well as customers and sales

What do you dislike about Adobe Commerce?

I did not like the new version 2 of magento due to its complex migration from version 1 to version 2 due to the essentials plugins compatibility for our stores

What problems is Adobe Commerce solving and how is that benefiting you?

to magento today we use it for virtual store solutions in the cloud, running on vps servers, we optimize it, to work integrated with some services of inventory management, ordering, customer support, sales, social network, invoice manager, everything to facilitate customer support and manage it easily, quickly and securely

Small Business (50 or fewer emp.)
Apr 23, 2019
 Source
Overall Rating:
4.5
RC
Rubens J C.
Sales And Support
Share
"the best online stores platform"
What do you like best about Adobe Commerce?

today we work with magento in all our stores, because of being one of the best, and largest in its followings, with optimization, SEO, product customization, easy management, and layout customizations and more

What do you dislike about Adobe Commerce?

I do not like the new version due to integration compatibility issue, version 2 I did not like

What problems is Adobe Commerce solving and how is that benefiting you?

all our use solution with magento is daily use in our stores, with all usability of integrations with network partners, payment system, such as paypal, bitcoin, integrated with tax notes, mail delivery control, invoice manager system and much, most we are very satisfied with the magento

Mid Market (51-1000 emp.)
Apr 12, 2019
 Source
Overall Rating:
4.5
ST
Salif T.
Developer
Share
"Magento Commerce features professional ecommerce management for both large and small business"
What do you like best about Adobe Commerce?

Magento Commerce features professional e-commerce management for both large and small business. It's pretty impressive, used by many e-commerce stores. It's fixed with easily integrated payment, checkout and cart management tools. Also included are first-class catalogue management, marketing solutions and an effective SEO function

What do you dislike about Adobe Commerce?

It has some complexity in building stores, unless you have special knowledge of web development

What problems is Adobe Commerce solving and how is that benefiting you?

Magento was used to build my first ever online store years ago. It did well, and I was able to achieve a great profit margin on the store.

Small Business (50 or fewer emp.)
Dec 12, 2018
 Source
Overall Rating:
4.5
DP
Dishant P.
Co Founder
Share
"User Friendly Alternative to Shopify"
What do you like best about Adobe Commerce?

Offer very similar features as Shopify at cheaper prices and friendly UI. The best thing that Magento offered was user experience. It was the first e-commerce platform that I had ever used and was extremely easy to get everything set up. If you are trying to choose between Shopify and Magento for your first e-commerce platform, I highly recommend trying out Magento, and then if you are comfortable, moving on to shopify (If your business has high inventory). Magento works extremely well with business that have low-middle tier inventory. They inventory management system is not as good as Shopify, but for the price difference, it is well worth it for small businesses and start ups.

What do you dislike about Adobe Commerce?

Some minor bugs when adding products, nothing too major. When linking media to the website, there are also some minor bugs that can be fixed by simply re logging into the admin account. For the most part, this is the most common fix to their bugs, re logging into the admin account.

What problems is Adobe Commerce solving and how is that benefiting you?

Cheaper costs and friendly to teach people how to use. Conducted all dropshipping needs for a start up business. Perfect for first timers and people with limited experience with e-commerce platforms.

Mid Market (51-1000 emp.)
Nov 16, 2018
 Source
Overall Rating:
4.5
GB
Greg N. B.
Digital Marketing Manager
Share
"Magento 2 - a better fit for mixed B2B/B2C eComm businesses"
What do you like best about Adobe Commerce?

The new platform features a much-improved feature set for the business which serves both distributors and end user purchasers, with tiered pricing rules that are easier to implement, as well as other significant portal functionality which helps make it simpler to create curated experiences.

What do you dislike about Adobe Commerce?

There is still a high developer barrier to integration on some aspects of the program, so customization of your site can carry a significant cost in terms of both initial deployment and ongoing maintenance.

What problems is Adobe Commerce solving and how is that benefiting you?

We utilize it for our eComm space and have seen much improved performance with M2 from a structural perspective compared to our M1 site, especially in the ease of integration for Varnish and FPC, as well as the inclusion of BlueFoot CMS management to create landing pages without dev involvement.

Small Business (50 or fewer emp.)
Sep 11, 2018
 Source
Overall Rating:
4.5
JP
Jose P.
Founder
Share
"A very powerful solution for e-commerce"
What do you like best about Adobe Commerce?

When used with other apps like Unicenta it is a very reliable and easy to use solution for e-commerce. We have integrated both and use them in the shop and in the warehouse and it helps us manage the stock and improve our sales. Overall a very interesting piece of free software!

What do you dislike about Adobe Commerce?

It is not super easy to use, it requires a bit of time to get yourself familiarised with it.

What problems is Adobe Commerce solving and how is that benefiting you?

E-Commerce

Mid Market (51-1000 emp.)
Sep 01, 2018
 Source
Overall Rating:
4.5
AQ
Areane Q.
Process Engineer
Share
"Great Software for E-Commerce"
What do you like best about Adobe Commerce?

This is very reliable software for me. I can easily monitor and extract data with a snap. Highly Recommended

What do you dislike about Adobe Commerce?

I really don't have an issues with this product so far.

What problems is Adobe Commerce solving and how is that benefiting you?

E-Commerce

Small Business (50 or fewer emp.)
Aug 01, 2018
 Source
Overall Rating:
4.5
IN
Inmaculada N.
Founder
Share
"A powerful ecommerce platform"
What do you like best about Adobe Commerce?

You can develop your own modules for your ecommerce. One of the two kind of licences is free. There is a huge repository to download a lot of modules that can suit your website.

What do you dislike about Adobe Commerce?

The Zend framework, which is the framework that Magento uses, can be a little bit tricky at the beginning.

What problems is Adobe Commerce solving and how is that benefiting you?

Creating a Shop online for retail.

Small Business (50 or fewer emp.)
Jul 31, 2018
 Source
Overall Rating:
4.5
MF
Micheal F.
Founder
Share
"Very Powerful"
What do you like best about Adobe Commerce?

Magento is one of the most flexible e-commerce platforms on the market. With the large Marketplace, you can purchase and install extensions to configure your website exactly how you want it.

What do you dislike about Adobe Commerce?

Magento has a lot of unforeseen errors that need to be fixed quite often. If you're not an experienced developer, these errors can shut down your website for a long period of time.

What problems is Adobe Commerce solving and how is that benefiting you?

It's great to have our CRM and our orders all under one platform - Magento tracks our orders, sales, warranties, etc.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
4.5
CV
Carter V.
Founder
Share
"Ultimate E-commerce Website Software"
What do you like best about Adobe Commerce?

Magento has absolutely everything you will ever need to create an e-commerce website. We have a huge amount of of parts and listings in our store and Magento allows us to easily organize them all.

What do you dislike about Adobe Commerce?

Magento's file / image repository is hard to organize and not accessible - it is much easier to access files through with the FTP.

What problems is Adobe Commerce solving and how is that benefiting you?

With the help of additional extensions, Magento has allowed us to have multiple warehouses and inventories all under one system. If a custom orders something from us, it will automatically charge shipping / taxes based off the nearest warehouse.

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